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5. If you selected the Remove blank messages and hang up automatically check box, set the
Only remove messages shorter than list. The TalkSwitch system will automatically remove
messages that are shorter than the selected length. Choices range from 1 second to
5 seconds.
Voicemail management
The Voicemail Management area has buttons that allow you to view mailbox data, reset voice
mailboxes, and delete the password for a mailbox.
View mailbox data
The Voicemail Memory Usage window shows how much recording time is taken up by voicemail
greetings and messages.
The recording time for internal music on hold, voicemail, and the auto attendants is shared on
the TalkSwitch unit. You can expand the built-in memory using memory cards.
Note that the system allows up to 99 voicemail messages per mailbox. Once a mailbox fills up,
callers won't be able to leave voicemail messages for that user. Therefore users should delete
voicemail messages before the mailbox fills up.
1. Click View Mailbox Data. The Voicemail Memory Usage window appears.
Alternatively, you can choose Tools > Voicemail Manager > Mailbox Status.
2. Select Active mailboxes only to conceal the deactivated mailboxes, or select All mailboxes to
show the deactivated mailboxes as well.
Reset mailboxes
Resetting mailboxes deletes greetings, messages and passwords from the selected local
extension, remote extension and general mailboxes. You can optionally delete the names
recorded for the dial-by-name directory from these mailboxes as well.
1. Click Reset Mailboxes. The Reset Mailboxes window appears.
T A L K S W I T C H C O N F I G U R A T I O N
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Table of Contents
Troubleshooting
