System Speed Dials; Activate Speed Dial - Talkswitch CT.TS005.003904 User Manual

SYSTEM SPEED DIALS

System speed dials allow the user to quickly dial an outside phone number from any local
extension by dialing a speed dial number ranging from *300 to *399. Because the speed dial
numbers are maintained within the TalkSwitch system, they don't need to be programmed into
each individual phone. If a new client is added or an existing client's phone number changes,
you can add or modify the speed dial number, and all users will have immediate access to the
new phone number.
The System Speed Dials page allows you to define up to 100 speed dial numbers. Each speed
dial number includes the first name, last name, phone number and hunt group. You can create a
.csv file that contains speed dial numbers, and then import them into the system. You can also
export the speed dial numbers to a .csv file. Caller ID name tagging can be enabled, which will
substitute the caller ID name with the system speed dial name.
1. Select the System Speed Dials page.

Activate speed dial

The Activate Speed Dial area allows you to define up to 100 speed dial numbers. Each speed dial
number includes the first name, last name, phone number and hunt group.
If the user dials an inactive speed dial number, they will hear an error message.
1. Select a speed dial number.
2. Select the Activate Speed Dial check box.
3. Enter the First name.
4. Enter the Last name.
5. Enter the Phone number. Valid characters are 0–9, -, , (pauses dialing for two seconds), w
(pauses dialing until a dial tone is detected), * and #. The phone number can be up to 19
characters long.
T A L K S W I T C H C O N F I G U R A T I O N 124