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Internet connection
An Ethernet cable is supplied with specific unit models.
The top LED on the back panel beside the LAN port indicates a connection has been established
with a switch or hub.
1. Connect the TalkSwitch unit to your hub or switch using the supplied Ethernet cable.
2. To support remote management over IP, map the TCP/IP 9393 port from your firewall to
TalkSwitch. Please refer to the manual for your router/firewall to activate port forwarding.
CONNECTING TELEPHONE LINES
Advisory: In order to minimize disruption to your business, you may want to configure
TalkSwitch before connecting it to your telephone lines and local extensions.
The TalkSwitch unit will perform call handling, and will route all incoming calls to the
extensions. Call handling includes call forwarding, transferring, voicemail, etc. Telephone lines
are not directly connected to any of the local extensions. The TalkSwitch configuration
determines how calls are routed to local extensions.
1. Connect the TalkSwitch unit to the telephone company's line sockets using the 2-wire
single-line telephone cables provided, beginning with L1. Take note of which telephone line
is connected to each line port. This information will be used in the configuration section.
If you have two telephone lines out of one phone jack, you will require a dual-to-two-
single-line adapter or replace the two-line cord with two single-line cords.
Caution: The TalkSwitch line jacks are sensitive to high-voltage spikes from lightning. If you
live in an area where electrical storms occur regularly, we recommend you protect TalkSwitch
by plugging the telephone cords coming from the TalkSwitch line jacks to a surge protection
device connected to the telephone lines.
CONNECTING LOCAL EXTENSIONS
A local extension is an analog extension, IP extension or external IP extension. An analog
extension is a device (standard phone, cordless phone, fax machine or modem) connected to
extension jack E1–E8. An IP extension is an IP phone connected via LAN. An external IP
extension is an IP phone connected via the Internet, and requires the TalkSwitch unit to have
VoIP capability.
Connect a single-line device to an extension jack the same way you would plug it into a
standard telephone wall jack.
Connect a standard phone that does not require external power to extension jack E4 to ensure
communications during a power failure. In the event of a power failure or loss of power to
TalkSwitch, the phone on extension jack E4 is able to receive and make calls on line L1.
Connecting a single-line analog phone
This is the basic, simple set-up. All functionality including transferring calls, forwarding calls
and voicemail, is handled by the unit. Even the most basic of phones, once connected, will
inherit these functions.
T A L K S W I T C H I N S T A L L A T I O N
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Troubleshooting
