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b) If you selected go to auto attendant, select the auto attendant you wish to play in the
selected mode. You can assign the same auto attendant to multiple telephone lines.
Alternatively, if different organizations share the TalkSwitch system, a different auto
attendant can be assigned to each telephone line.
c) If you selected go to voicemail or play announcement, select the voice mailbox. You can
select a local extension mailbox, remote extension mailbox, or general voice mailbox.
d) Select when the system will perform call handling. Choices are:
•
immediately — The system will immediately perform call handling without using the
ring sequence. Selecting immediately will disable the Edit button and the other ring
sequence controls.
•
after 1 ring to after 9 rings — The system will follow the ring sequence first, and
then perform call handling if no one answers.
Line optimization
The Line Optimization area allows you to calibrate the TalkSwitch unit to match the telephone
lines. Calibration optimizes transmission for the type of telephone line or equipment connected
to the TalkSwitch unit by setting the far end impedance. Calibration improves performance for
call bridge (DISA) and call forwarding.
You should calibrate the lines:
•
After adding or changing a telephone line.
•
After connecting a line to equipment other than a telephone company line.
•
If poor audio performance is encountered.
1. Click Calibrate Lines. The Calibrate Lines window appears.
2. Select the line(s) to calibrate, and then click Run Calibration.
T A L K S W I T C H C O N F I G U R A T I O N
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Troubleshooting
