Related Manuals for Talkswitch TS-200
Summary of Contents for Talkswitch TS-200
- Page 1 T A L K S W I T C H U S E R G U I D E TALKSWITCH TS-200 TELEPHONE C T.T P 0 0 5 . 0 0 1 4 0 1 A N S W E R S W I T H I N T E L L I G E N C E...
- Page 2 Information in this user guide is subject to change without notice and does not represent any commitment on the part of TalkSwitch. No part of this user guide may be reproduced or transmitted in any form or by any means, electronic or mechanical (including photocopying, recording, or information storage and retrieval systems) or translated to another language, for any purpose other than the licensee’s personal use...
- Page 3 Dear TS-200 owner, Your TS-200 may be a new model that uses icons for special function keys that are not reflected in this guide. Please take note of the changes below: Key Label New Key Icon RELEASE MUT E H O LD...
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Page 5: Table Of Contents
Wall mounting ......... 3 Setting up your TS-200 phone ....... . . 4 Configure the line access mode . - Page 6 Telephone repair and warranty service ......23 TalkSwitch limited warranty ........24...
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Page 7: Installing Your Phone
T S - 2 0 0 U S E R G U I D E INSTALLING YOUR PHONE INTRODUCTION Congratulations on purchasing a TalkSwitch® TS-200 phone. This phone is specifically designed to take full advantage of the features provided by the TalkSwitch line of phone systems. - Page 8 T S - 2 0 0 U S E R G U I D E 7. Do not allow anything to rest on the telephone line cord or power cord. Do not locate this product where its cords will be stepped on or interfered with. 8.
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Page 9: Part Checklist
T S - 2 0 0 U S E R G U I D E PART CHECKLIST The following parts are included with your TS-200 phone: • TS-200 telephone • Handset • Coiled handset cord • Plastic base • TS-200 User Guide •... -
Page 10: Setting Up Your Ts-200 Phone
T S - 2 0 0 U S E R G U I D E SETTING UP YOUR TS-200 PHONE Before you can start using your TS-200 telephone, you will need to do the following: 1. Configure your line access mode. -
Page 11: Set The Language Display
T S - 2 0 0 U S E R G U I D E SET THE LANGUAGE DISPLAY The telephone’s display has three lines of text. The 09/16 11:03 AM first two lines display information, while the third shows the functions of the 4 softkey buttons CALLS MESSAGES located below the display. -
Page 12: Headset Operation (Optional)
HEADSET OPERATION (OPTIONAL) If you are using a headset, you will need to configure your telephone to operate in headset mode. Configuring the TS-200 for headset mode allows you to place calls using the headset without the need to lift the handset. -
Page 13: Installing Headsets With 2.5Mm Connectors
2. The phone will automatically detect the headset and enable headset mode. 2.5 mm Headset Jack Using headsets with the TS-200 Once headset mode is enabled, you can make and receive calls using the headset without having to lift the handset. -
Page 14: Using Your Phone
T S - 2 0 0 U S E R G U I D E USING YOUR PHONE OVERVIEW OF THE TS-200 PHONE KEY LABEL USAGE • Drop active call. • Exit configuration menus or cancel data entry. • Mute microphone during a call. - Page 15 T S - 2 0 0 U S E R G U I D E KEY LABEL USAGE OPTIONS • Access the configuration menu. • Show Call Detail while in call log. PHONEBOOK • Access the phone book. • Store the displayed phone number in the phone book. VOICEMAIL •...
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Page 16: Making A Call
RECEIVING CALLS When receiving calls, your phone will ring and the display will show caller identity information if you are subscribed to Caller ID service. To answer an incoming call, lift the receiver or TalkSwitch press the button. 613-725-2980 You can mute the ringing for the incoming call by... -
Page 17: Putting A Call On Hold
T S - 2 0 0 U S E R G U I D E PUTTING A CALL ON HOLD You can put a call on hold by pressing the button. Once a call is on hold, you can hang up your phone without losing the call. In order to get re-connected to a call that you previously put on hold, you must first lift the handset or press the button, then press the... -
Page 18: Parking A Call
Note: Pick up works only for incoming external calls. INTERCOM AND SET PAGING The TS-200 supports On-hook intercom and Set Paging. On-hook intercom: On-hook intercom calls are automatically answered in speaker mode, enabling instant hands-free two-way communication. The telephone at the target extension must also support intercom. -
Page 19: Do Not Disturb
ACCESSING THE CALL LOG The TS-200 can store up to 99 incoming call records. Once 99 calls are reached, new call records will replace the oldest records. The idle phone display shows the number of news... - Page 20 <NEW NEW> <OLD OLD> OLD> : Newest reviewed Reviewing the call records TalkSwitch 613-725-2980 While reviewing the call records, the phone display DIAL EXIT DOWN will show the following: Deletes the current call record. Pressing this key for 2 seconds will show the option to delete all call records.
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Page 21: Using One-Touch Speed Dials
Show the next call record for this caller. USING ONE-TOUCH SPEED DIALS The TS-200 has 10 programmable one-touch speed dial buttons. Pressing a speed dial key will automatically dial the programmed phone number. Speed dial keys can be programmed either by accessing the options menus or while reviewing the call log. -
Page 22: Using The Phone Book
USING THE PHONE BOOK The TS-200 has a built-in phone book capable of storing 99 names and phone numbers. Phone book entries can be programmed either by accessing the options menus or while reviewing the call log. -
Page 23: Useful Tips
RING ONCE FEATURE The TS-200 has a useful feature for minimizing ringing noise in an office environment. The phone can be set to ring only one time. Subsequent rings will be muted and the button will flash during each ring. -
Page 24: Advanced Configuration
T S - 2 0 0 U S E R G U I D E ADVANCED CONFIGURATION OPTIONS Pressing the button while the phone is idle provides access to numerous programmable features and values for the telephone. WARNING: Changing some of the values in the Options menus may cause your phone to experience operational problems. - Page 25 T S - 2 0 0 U S E R G U I D E OPTIONS MENU DEFAULT SETTINGS Key Code Feature/Value Setting Phone book Speed dial Headset Voicemail number Ring tone Fast warble LCD contrast LCD backlight Features Sub-menu Auto dial prefix Set time/date Advanced config...
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Page 26: Configuration Menus Function Summary
Features Accesses the features menu Auto dial prefix Access code to be dialed to access outside line Set time/date Set the TS-200 time and date Advanced cfg. Accesses the advanced configuration menu About Displays the TS-200 firmware version Time format... -
Page 27: Maintenance Of Your Phone
• Verify that the line cord is properly connected and that dial tone is present when going off-hook. • Verify that the TalkSwitch unit is properly programmed for your extension’s call handling. • Verify that Do Not Disturb is disabled for your extension. -
Page 28: No Caller Id
TalkSwitch unit. MESSAGE WAITING COUNT DOES NOT WORK • Verify that your extension is programmed in TalkSwitch as a TS-200. • Verify that the PBX/Standard switch on the side of the phone is in the “PBX” position. -
Page 29: Regulatory Information
Do not attempt to repair this telephone yourself. You can return your telephone to your reseller for repair or replacement in accordance with our TALKSWITCH LIMITED WARRANTY. If shipped, make sure you obtain a WRA number for authorization for repair under warranty. -
Page 30: Talkswitch Limited Warranty
TalkSwitch shall not have any obligation to repair or replace product until the Customer returns defective product to TalkSwitch. Any replacement product may be either new or like-new, and may contain remanufactured parts, equivalent to new in performance. - Page 31 (INCLUDING WITHOUT LIMITATION, NEGLIGENCE), or any other legal theory, whether or not advised of the possibility of such damages, or whether such damages are forseeable. In any event, the total aggregate liability of TalkSwitch FOR DIRECT DAMAGES shall not exceed the purchase price of the product.
- Page 32 Authorized Warranty Centre. Authorized Warranty Centres are listed in the User Guide and on www.talkswitch.com. To obtain warranty service, the Customer is responsible for the cost of shipping the product to the Authorized Warranty Centre in suitable packaging.