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Summary of Contents for Talkswitch TS-400
- Page 1 T A L K S W I T C H U S E R G U I D E TALKSWITCH TS-400 TELEPHONE C T.T P 0 0 5 . 0 0 5 4 0 2 A N S W E R S W I T H I N T E L L I G E N C E...
- Page 2 Information in this user guide is subject to change without notice and does not represent any commitment on the part of TalkSwitch. No part of this user guide may be reproduced or transmitted in any form or by any means, electronic or mechanical (including photocopying, recording, or information storage and retrieval systems) or translated to another language, for any purpose other than the licensee’s personal use...
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Page 3: Table Of Contents
Wall Mounting ......... 4 Setting up your TS-400 Phone ....... . . 5 Overview . - Page 4 Troubleshooting ......... . . 21 Resetting Your Telephone’s Programming ..... . 21 Basic Reset .
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Page 5: Installing Your Phone
INSTALLING YOUR PHONE INTRODUCTION Congratulations on the purchase of your new TS-400 telephone. This phone is specifically designed to take full advantage of the features of the TalkSwitch line of phone systems. TS-400 Feature Overview • Business speakerphone • Adjustable backlit LCD •... - Page 6 17. Avoid using a telephone during a thunderstorm. There may be a remote risk of electrical shock from lightning. 18. Do not use the telephone to report a gas leak in the vicinity of the leak. W W W.T A L K S W I T C H . CO M...
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Page 7: Part Checklist
PART CHECKLIST The following parts are included with your TS-400 phone: • TS-400 telephone • Telephone base • Telephone handset INSTALLATION 1. Plug one end of the flat telephone line cord into the line jack on the back of the phone where it is labeled TEL.LINE and plug the... -
Page 8: Wall Mounting
T S - 4 0 0 U S E R G U I D E WALL MOUNTING 1. Turn the phone over so that you are looking at the bottom of the phone. Insert tabs at the narrow end of the wall-mount bracket into the holes at the rear of the phone bottom. -
Page 9: Setting Up Your Ts-400 Phone
SETTING UP YOUR TS-400 PHONE OVERVIEW There are four programmable options for the TS-400. They are: • Area code — 7-digit local dialing • Area codes — 10-digit local dialing • Line access code • Paging mode Area Code — 7-digit Dialing If you dial local calls using 7 digits (e.g. -
Page 10: Outside Line Access Code
TalkSwitch extension is programmed for Direct Line Access, enter line access code. This will ensure that features and dialing operate properly for your extension. Refer to your TalkSwitch User Guide for more information. Paging You can configure the operation of the... -
Page 11: Configuring 10-Digit Dialing
Configure Paging Press to configure for External Paging or press to configure for Group Paging to telephone sets. If you select Group Paging, you must also enter a ring group number (300–309). ADJUSTING THE DISPLAY ANGLE You can optimize the LCD display by adjusting the viewing angle. To adjust the LCD viewing angle, move the rear edge of the LCD module up or down. -
Page 12: Adjusting The Handset Receiver Volume
Note on selecting a headset The TS-400 has RJ22 and 2.5mm headset jacks. It is recommended to use a good quality headset with a microphone volume switch, such as the Plantronics® M.175, for optimal voice level. -
Page 13: Adjusting Speakerphone Receiver Volume
T S - 4 0 0 U S E R G U I D E ADJUSTING SPEAKERPHONE RECEIVER VOLUME If you need to adjust the speakerphone receiver volume: SPEAKER 1. Press the button and listen to the dial tone. VO LUME 2. -
Page 14: Using Your Phone
T S - 4 0 0 U S E R G U I D E USING YOUR PHONE OVERVIEW OF THE TS-400 PHONE KEY LABEL USAGE DISPLAY • Visual Message Waiting Indicator. MESSAGE LIGHT • Adjust LCD contrast. BUTTON • On-Hook and Off-hook control for the handset. - Page 15 • To hang up a call at any time. SPEAKER • To activate or to deactivate speakerphone. MENU • Access the telephone configuration menu. SAVE • Start the programming of a directory entry or DELETE • Delete a call record or directory entry.
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Page 16: The Phone Display
Outside line access code is dialed automatically before any number with 7 or more digits stored in the call log, directory, or programmable speed dial keys. If you use the telephone keypad to dial a number, please dial the outside line access code before the number. -
Page 17: Hanging Up A Call
When on a call, it is possible to receive another call if your extension is config- ured for call waiting as the chosen action in the busy call handling option of the TalkSwitch PBX. It is also possible to automatically queue incoming calls to your extension or ring group. -
Page 18: Conferencing Calls
T S - 4 0 0 U S E R G U I D E CONFERENCING CALLS When you are on a call, you can add another person to create a three-way call. TRANS/CONF 1. Press 2. Dial the number of the extension or phone number of the person you would like to conference. -
Page 19: Paging - Pa, Group Or Intercom Paging
PAGE button can be pre-configured for either PA (Public Address) Paging or Group Paging, depending on your need. See the Setting Up Your TS-400 section for details on how to configure the PA Paging: PA paging allows you to connect to a public address system. This... -
Page 20: Do Not Disturb
3. Hang up the call and the caller will now be able to leave a message. CHECK VOICEMAILS The TS-400 will indicate that you have new voice messages in your voice mailbox by flashing the message waiting lamp. The TS-400 will also display the number of new voice messages you have. -
Page 21: Usinging The Call Log
Call Log. The TS-400 automatically stores the Caller ID information of the last 99 calls received in the call log. It keeps track of all calls received, whether they were answered or not. -
Page 22: Saving A Caller's Name And Number
5. After entering all characters, press USING ONE-TOUCH SPEED DIALS The TS-400 has 3 programmable one-touch speed dial keys. Pressing a speed dial key will automatically dial the programmed phone number. PROGRAMMING SPEED DIAL KEYS... -
Page 23: Using The Phone Directory
The directory makes dialing frequently used phone numbers quick and easy. You can enter the numbers and names by using the telephone keypad or by copying a caller’s name and number from the Caller ID call log into the directory. -
Page 24: Maintenance Information
See Note about programming new phone numbers in the previous section for more information. 5. Use the keypad to enter the name. The number and letters on each telephone button are displayed in turn. When the desired character is displayed, you can enter the next character. -
Page 25: Troubleshooting
TROUBLESHOOTING If you have any problems with your telephone, determine first if the problem is with your phone or with the phone line. RESETTING YOUR TELEPHONE’S PROGRAMMING Electrostatic shocks or power surges (e.g., from lightning) may cause the phone to lock up. There are two ways to reset the phone. -
Page 26: Phone Doesn't Ring
• Ensure that your setting for direct line access on the phone matches the setting on the TalkSwitch. MESSAGE WAITING COUNT DOES NOT WORK • Verify that your extension is programmed in TalkSwitch as a TS-400. CAN’T RECEIVE ON-HOOK INTERCOM CALLS • Verify that your extension is programmed in TalkSwitch as a TS-400. -
Page 27: Limited Warranty
TalkSwitch shall not have any obligation to repair or replace product until the Customer returns defective product to TalkSwitch. Any replacement product may be either new or like-new, and may contain remanufactured parts, equivalent to new in performance. -
Page 28: For Products Purchased In The U.s. Or Canada
(INCLUDING WITHOUT LIMITATION, NEGLIGENCE), or any other legal theory, whether or not advised of the possibility of such damages, or whether such damages are forseeable. In any event, the total aggregate liability of TalkSwitch FOR DIRECT DAMAGES shall not exceed the purchase price of the product. -
Page 29: Fcc Registration And Repair Information
Part 68 and the Hearing Aid Compatibility Act. The FCC requires us to provide you with the following information: Note: the TS-400 telephone is intended for use only behind a TalkSwitch PBX. CONNECTION AND USE WITH THE NATIONWIDE TELEPHONE NETWORK The modular telephone outlet or jack to which the telephone must be connected is a USOC RJ-11C or RJ-11W. - Page 30 (b) To the extent possible, relocate the television, radio or other receiver with respect to the telephone equipment. (c) If your telephone product runs on AC power, plug your product into an AC outlet that is not on the same circuit as the one used by your radio or television.
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