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Username and password
If a service provider profile is used, the Username and Password area allows you to enter the
authentication information required to access the service provider's SIP server.
1. Enter the User/Account, as provided by the service provider.
2. Enter the Password, as provided by the service provider.
Registration status
See Viewing registration status on page 55.
Call handling
The Call Handling area allows you to set up call handling for each VoIP number for Mode 1, Mode
2 and Holiday Mode. The VoIP number can ring selected local extensions in sequence, and then
play an auto attendant or announcement, or go to a voice mailbox. Alternatively, it can
immediately play an auto attendant or announcement, or go to a voice mailbox without ringing
the extensions.
For example, the system can ring the receptionist when Mode 1 is active during the day. If the
receptionist doesn't answer, it can start ringing other users as well. If there is still no answer, it
can play an auto attendant. The auto attendant provides the dial-by-name directory, and allows
the caller to dial an extension. A voice mailbox can immediately answer the VoIP number when
Mode 2 is active at night or on weekends. Another auto attendant can immediately route the
call to a remote extension during Holiday Mode.
1. Select the Mode tab. Choices are Mode 1, Mode 2 and Holiday Mode.
2. Set up the ring sequence. The ring sequence determines when each local extension will start
ringing. The extensions will not use their call cascades during the ring sequence. The system
transfers the call to the first extension that is answered.
a) Click Edit. The Ring Sequence window appears.
b) Select the local extensions to ring. All extensions are selected by default.
c) For each selected extension, set when the local extension will start ringing. All
extensions ring after the first ring by default.
T A L K S W I T C H C O N F I G U R A T I O N
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Table of Contents
Troubleshooting
