Talkswitch TS-100 Owner's Instruction Manual

Multi-feature telephone

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Owner's
Instruction Manual
TalkSwitch TS-100
Multi-Feature Telephone

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Summary of Contents for Talkswitch TS-100

  • Page 1 Owner’s Instruction Manual TalkSwitch TS-100 Multi-Feature Telephone...
  • Page 2 PLEASE READ THIS MANUAL BEFORE INSTALLING OR USING YOUR NEW TELEPHONE EQUIPMENT. TS-100 Owner’s Manual...
  • Page 3: Table Of Contents

    Telephone Display Iddentification .......... iv Important Safety Instructions ............ v Telephone Usage ................1 Telephone Features ..............4 Using The Telephone With TalkSwitch ........8 Customizing The Telephone for Talkswitch ......10 Caller ID Features ..............11 Telephone Service Problems ..........16 Maintenance Information ............
  • Page 4: Telephone Part Identification

    34 Hold LED 15 Red New Call LED 35 Hold Button 16 Dial Button 36 Speakerphone/Headset LED 17 PBX 24/90V Message LED 37 Speakerphone/Headset Button 18 Multi-Angle Display 38 Redial Button 19 Hold/Flash Button 39 Pause Button TS-100 Owner’s Manual...
  • Page 5: Telephone Display Iddentification

    1 Extension In Use icon. This icon displays, along with the MESSAGE LED whenever any phone is using the phone line. 2 Voice Mail Message Waiting. When using Central Office or TalkSwitch Voice Mail, this icon displays and the MESSAGE LED illuminates when a new message is waiting.
  • Page 6: Important Safety Instructions

    • If the telephone has been dropped or the housing damaged. • If the telephone exhibits distinct change in performance TS-100 Owner’s Manual...
  • Page 7: Telephone Usage

    24/90V MESSAGE WAITING LAMP If your phone is installed behind a different PBX than TalkSwitch, you will need to set the MW switch in order to receive the Message Waiting indication.
  • Page 8: Wall Mount Instructions

    When enabled, this feature is for certain PBX systems, and not meant for direct Central Office (CO) interface. If connecting to TalkSwitch or CO telephone lines, make sure this switch is set to OFF. WALL MOUNT INSTRUCTIONS 1.
  • Page 9 ( ) button to set your access code. The Code can range from _ to 9. The Access Code is used to obtain an outside line when using TalkSwitch (without ‘Direct Line Access’ enabled and some Centrex applications. This feature can be used with Caller ID and Memory Locations.
  • Page 10: Telephone Features

    1. If your telephone line accepts a touch-tone dialing, set the PULSE/TONE switch to the Tone position. In order for the phone to function properly with TalkSwitch, this switch must be set to Tone. If your telephone line requires a rotary (pulse) dialing, set the PULSE/TONE switch to the Pulse position.
  • Page 11: Duration Counter

    A built-in amplifier feature allows you to increase the listening volume in the receiver of the handset when speaking with your party. When needed, press the VOLUME button to achieve three different levels. The volume will go back to default after you hang up the handset. TS-100 Owner’s Manual...
  • Page 12: Redial Button

    2. The PAUSE button can be pressed more than once to create a longer pause. HOLD BUTTON 1. To place a call on hold using TalkSwitch, be sure to use the HOLD/FLASH button located at the top right NOT the HOLD button located at the bottom left. The HOLD button located at the bottom of the phone should only be used when the phone is not connected to a phone system.
  • Page 13: Headset Compatible

    The CALL WAITING (CW) symbol will flash for 16 seconds along with the telephone number and name of the person who is on call waiting. If connected to TalkSwitch, press the FLASH button twice quickly to put the existing call on hold and answer the new call.
  • Page 14: Using The Telephone With Talkswitch

    Using The Telephone With TalkSwitch The TS-100 Phone is designed to work specifically with the complete line of TalkSwitch Phone Systems. You may skip this section if you are not using a TalkSwitch in conjunction with this phone. Place a caller on hold...
  • Page 15: Make A Conference Call

    Using The Telephone With TalkSwitch Cancel a Transfer? cancel transfer You are now connected with the caller, and any transfer you attempted has been aborted. Make a Conference Call 3 Local Extensions 1. Establish a call with a local extension.
  • Page 16: Customizing The Telephone For Talkswitch

    1. Determine your voice mailbox number. It is usually the same as your extension, and is numbered between 111, and 118. 2. Power on your TalkSwitch Phone by plugging it into the AC power. 3. Once the phone has powered on, press the following keys...
  • Page 17: Caller Id Features

    2. The MESSAGE indicator will go off and [MSG WAITING OFF] will appear for 20 seconds if the message waiting off signal is sent from the Central office or TalkSwitch. IF YOU ARE IN AN AREA WHERE AN FSK SIGNAL IS NOT AVAILABLE: 1.
  • Page 18: Receiving Calls

    OF LIST- ] , confirming there are no more calls stored. CALL# - END OF LIST - Note: If the telephone number received is more than 10 digits, the unit will only store the first 10 digits into memory. TS-100 Owner’s Manual...
  • Page 19: Deleting Calls

    2. If a long distance call (a telephone number with a different area code than you set) is reviewed and its 10-digit number (3-digit area code + 7-digit telephone number) is displayed, press DIAL to dial the number displayed. TS-100 Owner’s Manual...
  • Page 20: Options Button

    Press Option button once Original 656-5756 1+(914) 656-5756 (914) 656-5756 8:29 8/24 CALL# CALL# CALL# 8:29 8/24 8:29 8/24 191 - 465 - 6575 914 - 656 - 5756 656 - 5756 SMITH JOHN SMITH JOHN SMITH JOHN TS-100 Owner’s Manual...
  • Page 21: Message Error

    • When the telephone company is unable to provide information of the caller’s name, [UNKNOWN NAME] and his telephone number will be displayed on the screen. • When the telephone company is unable to provide information of the caller’s name and number, [UNKNOWN CALLER] will be displayed on the screen. TS-100 Owner’s Manual...
  • Page 22: Telephone Service Problems

    Call Waiting Caller ID Telephone. Shipping must be prepaid. If the telephone is in warranty, it will be repaired or replaced, at our option, at no cost to you, and it will be returned shipping prepaid. TS-100 Owner’s Manual...
  • Page 23: Troubleshooting

    SPECIAL NOTE: The call records will not be erased when the adapter is disconnected. A special E2PROM design allows the unit to always retain your stored call records after you disconnect the adapter TS-100 Owner’s Manual...
  • Page 24: Fcc Information

    This telephone complies with Part 15 of the FCC Rules. In the unlikely event that interference occurs, move the telephone and/or radio, television, etc. to increase the separation distance. TS-100 Owner’s Manual...
  • Page 25: Limited Warranty

    HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE EXCLUSION AND LIMITATION MAY NOT APPLY TO YOU. Manual Rev 2.0 TS-100 Owner’s Manual...
  • Page 26 1545 Carling Ave., Suite 510, Ottawa, ON, K1Z 8P9 www.TalkSwitch.com/support...

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