Talkswitch CT.TS005.003904 User Manual page 107

2. Select up to 14 softkey options. For each option, select the Function and the Resource (if
applicable). The following Functions are available.
• None — The softkey is not programmed.
• Line appearance — Select a telephone line or VoIP number as the resource. A status icon
and line ID will appear beside the softkey. The On-Hook icon appears if the line is
available. The Ring icon appears if the line is ringing an extension. The Off-Hook icon
appears if the line is being used. Press the softkey to immediately connect the extension
to the line. You do not have to dial the hunt group number.
• Extension appearance — Select a local extension as the resource. A status icon and caller
ID will appear beside the softkey. The On-Hook icon appears if the extension is available.
The Ring icon appears if the extension is ringing or on hold. The Off-Hook icon appears
if the extension is being used. Press the softkey to ring the extension.
• Queue appearance — Select a local extension as the resource. A status icon, extension
number and "Q" will appear beside the softkey. The On-Hook icon appears if the
extension has no calls queued. The Ring icon appears if the extension has one or more
calls queued. Press the softkey to connect with the oldest queued call.
• Voicemail — Do not select a resource. Press the Voice Mail softkey to access the voice
mailbox of the local extension. If the Voice Mail softkey is not programmed, press **#.
• DND — Do not select a resource. Press the DND softkey to toggle Do Not Disturb mode,
and then press DND ON or DND OFF. If the DND softkey is not programmed, press *62#.
• Park — Do not select a resource. Press the Park softkey to put the call on hold in the
next available park orbit. The system will respond with the park orbit number (500 to
509). If the Park softkey is not programmed, press k, *510#.
• Un-park — Do not select a resource. Press the Unpark softkey, select the park orbit
number (500 to 509), and then press Unpark to retrieve the call. Note that caller ID
appears beside the park orbit number. If the Unpark softkey is not programmed, press
**, dial the park orbit number, and then press #.
• Pickup any — Do not select a resource. Press the Pickup Any softkey to answer a call
from an outside number ringing any extension. If the Pickup Any softkey is not
programmed, press *9#.
• Pickup ext — Do not select a resource. Press the Pickup Ext softkey, dial an extension,
and then press Pickup to answer a call from an outside number or extension ringing the
extension. If the Pickup Ext softkey is not programmed, press *7, dial the extension,
and then press #.
• Queue (show list) — Do not select a resource. Press the Queue softkey, select a queued
call, and then press Retrieve to connect with the selected call. If the Queue softkey is
not programmed, this functionality is not otherwise available.
• Overhead page — Do not select a resource. Press the Ovrhd Page softkey to page the
office. If the Ovrhd Page softkey is not programmed, press *0#.
The Intercom function cannot be programmed as a softkey. It is always available by pressing the
Icom key. You can also press *84, dial the extension, and then press #. The Intercom function
can only page TalkSwitch phones.
T A L K S W I T C H C O N F I G U R A T I O N 88