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1. Select the Auto Call Back page.
Using auto call back
1. Call the telephone line or VoIP number, let it ring twice, and then hang up. The TalkSwitch
unit will dial the call back number configured for that line.
2. Press # to accept the call back.
3. Enter the auto call back password + # to enter the system menu. From the system menu you
can:
•
Dial an extension. After you complete the call, you will be disconnected.
•
Check your voicemail by dialing ** + extension. After you check your voicemail, press *
to return to the system menu.
•
Call an outside number by dialing 9 or 81–88 + phone number. To complete the call,
press #* to return to the system menu. You can also press ## to call another outside
number using the same hunt group.
•
Configure the system by dialing #, entering the system password + #, and then entering
the command.
When the system returns your call, it can play a default message that tells the recipient to press
# to accept the auto call back. You can record and enable an announced message that will be
played instead of the default message. For example, the announced message can tell the front
desk at your hotel to transfer the call to your room. You can also disable the announced message
to use the default message.
To configure auto call back, call the telephone line or VoIP number, and let the auto attendant
answer. Dial 6, and then follow the prompts. You can change the call back number, change the
announced message, enable/disable the announced message, and enable/disable the auto call
back account.
T A L K S W I T C H C O N F I G U R A T I O N
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Troubleshooting
