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4. Select TalkSwitch as the Type of phone, and then select TalkSwitch 850i as the model.
5. Select the language for prompts heard by the user of the extension in the System prompt
language list.
6. Click the Additional Settings button to set up:
•
Direct line access (see Direct line access on page 62)
•
Hunt group permissions (see Hunt group permissions on page 65)
•
Caller ID settings (see Caller ID settings on page 66)
IP extension details area
1. Set the Location to External.
2. Select the Time Zone of the phone.
3. Enter the Phone MAC address of the base associated with the handset. The MAC address is a
12-digit alphanumeric string located on the box and under the base. Note that an external
IP extension cannot share a base with internal IP extensions.
4. Select the Handset ID for the extension. Use the handset name on the handset screen, as
shown on page 93.
5. See Setting up a call cascade on page 68 and Voicemail tab on page 76 for instructions on
configuring call handling and voicemail.
6. After configuring the extensions, choose File > Save. The TalkSwitch system will create a
file used to configure each handset.
Configuring the system for external IP extensions
If you are setting up an external IP extension:
1. Ensure your TalkSwitch system is connected to a network. See Connecting to a network on
page 218.
2. Ensure that you have set up a public IP address for the TalkSwitch system. See Public IP
address on page 35Public IP address.
3. Ensure the router is configured at the TalkSwitch location. There should be no need to make
any adjustments to the firewall at the remote location. See Router port forwarding on page
36.
4. All VoIP lines are shared by default. You can also reserve VoIP lines for external IP
extensions. See Reserving VoIP lines on page 53.
5. External IP extensions will use the preferred codec selected for the TalkSwitch profile. The
default preferred codec is G.729. You can select a different preferred codec for the
TalkSwitch profile. See Setting codec options on page 56.
T A L K S W I T C H C O N F I G U R A T I O N
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Troubleshooting
