Phone Numbers; Phone Line Services - Talkswitch CT.TS005.003904 User Manual

Phone numbers

The Phone Numbers area allows you to enter the main and distinctive ring phone numbers.
The Distinctive Ring service provides one or two additional phone numbers to ring the same
telephone line. Each phone number has a different ring pattern. You can set up separate call
handling for the main number, distinctive ring 1 number, and distinctive ring 2 number.
• Main number corresponds to the normal ring pattern.
• Distinctive ring 1 corresponds to a double ring pattern.
• Distinctive ring 2 corresponds to a triple ring pattern.
1. Enter the phone number of the telephone line in the Main number box.
2. If the telephone line has the Distinctive Ring service, and you want to set up different call
handling for the distinctive ring numbers:
a) Select the Distinctive ring 1 and Distinctive ring 2 check boxes.
b) Enter the distinctive ring numbers.
3. If the telephone line has the Distinctive Ring service, but you want the same call handling
for each distinctive ring number, clear the Distinctive ring 1 and Distinctive ring 2
check boxes.

Phone line services

The Phone Line Services area allows you to select the telephone company services that are active
on the telephone line. See Appendix B: TalkSwitch and Telephone Company Calling Services on
page 252 for a description of these services and how the TalkSwitch unit uses them.
• Transfer and Clear allows the TalkSwitch unit to release the line after transferring a call from
an outside caller to a remote extension. You can enable this feature if the Transfer and Clear
service will allow a call to remain in progress between the outside caller and the remote
extension, after the TalkSwitch unit hangs up. Enabling this feature without the service will
result in the caller being disconnected when their call is transferred to a remote extension.
To enable the feature, select the Clear telephone line after call transferred check box in the
Transfer Preferences window. See To remote extension tab on page 175.
• 3-Way Calling/Conference allows the same line connect feature to work with the line's 3-Way
Calling/Conference service for call bridge (DISA) calls, and with incoming calls that are
routed to remote extensions.
• Hunt/Rollover/Busy Forwarding indicates the line has a hunting facility or call forward on
busy service. If an incoming call reaches a busy line, it will automatically try another line.
• Caller ID allows the TalkSwitch unit to forward caller ID information to the local extensions.
The TalkSwitch unit can also use the time information provided by caller ID to update its
internal clock.
• Call Waiting sounds a tone if an incoming call reaches a busy line. Call waiting is not
recommended, since the TalkSwitch system cannot answer the second call. If your
installation has more than one line consider using the telephone company's Hunt/Rollover
service. The TalkSwitch system has call waiting built-in, and does not require the Call
Waiting service from the telephone company.
T A L K S W I T C H C O N F I G U R A T I O N 129