Talkswitch TS-80 User Manual

Talkswitch ts-80: user guide
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T A L K S W I T C H U S E R G U I D E
TALKSWITCH
TS-80 TELEPHONE
C T.T P 0 0 5 . 0 0 5 3 0 2
A N S W E R S W I T H I N T E L L I G E N C E
®

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Summary of Contents for Talkswitch TS-80

  • Page 1 T A L K S W I T C H U S E R G U I D E TALKSWITCH TS-80 TELEPHONE C T.T P 0 0 5 . 0 0 5 3 0 2 A N S W E R S W I T H I N T E L L I G E N C E...
  • Page 2 Information in this user guide is subject to change without notice and does not represent any commitment on the part of TalkSwitch. No part of this user guide may be reproduced or transmitted in any form or by any means, electronic or mechanical (including photocopying, recording, or information storage and retrieval systems) or translated to another language, for any purpose other than the licensee’s personal use...
  • Page 3: Table Of Contents

    Setting up your TS-80 Phone ........5...
  • Page 4 Troubleshooting ......... . . 15 Resetting Your Telephone’s Programming ..... . 15 Basic Reset .
  • Page 5: Installing Your Phone

    INSTALLING YOUR PHONE INTRODUCTION Congratulations on the purchase of your new TS-80 telephone. This phone is specifically designed to take full advantage of the features of the TalkSwitch line of phone systems. TS-80 Feature Overview • Business speakerphone • Adjustable backlit LCD •...
  • Page 6 17. Avoid using a telephone during a thunderstorm. There may be a remote risk of electrical shock from lightning. 18. Do not use the telephone to report a gas leak in the vicinity of the leak. W W W.T A L K S W I T C H . CO M...
  • Page 7: Part Checklist

    PART CHECKLIST The following parts are included with your TS-80 phone: • TS-80 telephone • Telephone base • Telephone handset INSTALLATION 1. Plug one end of the flat telephone line cord into the line jack on the back of the phone where it is labeled TEL.LINE and plug the...
  • Page 8: Wall Mounting

    T S - 8 0 U S E R G U I D E WALL MOUNTING 1. Turn the phone over so that you are looking at the bottom of the phone. Insert tabs at the narrow end of the wall-mount bracket into the holes at the rear of the phone bottom.
  • Page 9: Setting Up Your Ts-80 Phone

    SETTING UP YOUR TS-80 PHONE OVERVIEW There are three programmable options for the TS-80. They are: • Area code — 7-digit local dialing • Area codes — 10-digit local dialing • Outside line access code Area Code — 7-digit Dialing If you dial local calls using 7 digits (e.g.
  • Page 10: Outside Line Access Code

    Enabling your extension in the TalkSwitch PBX for Direct Line Access allows you to access the outside phone lines directly, without having to enter a line access code.
  • Page 11: Configuring Outside Line Access

    Configuring Outside Line Access The display indicates the OUTSIDE ACCESS? prompt. Enter the outside line access code (up to 4 digits), or press if your extension is configured for direct line access. Press the If you enter an outside line access code by mistake, DELETE press the the digits.
  • Page 12: Using Your Phone

    T S - 8 0 U S E R G U I D E USING YOUR PHONE OVERVIEW OF THE TS-80 PHONE KEY LABEL USAGE DISPLAY • Visual Message Waiting Indicator. MESSAGE LIGHT • Adjust LCD contrast. BUTTON • On-Hook and Off-hook control for the handset.
  • Page 13: The Phone Display

    Outside line access code is dialed automatically before any number with 7 or more digits stored in the call log, directory, or programmable speed dial keys. If you use the telephone keypad to dial a number, please dial the outside line access code before the number.
  • Page 14: Receiving Calls

    When on a call, it is possible to receive another call if your extension is configured for call waiting as the chosen action in the busy call handling option of the TalkSwitch PBX. It is also possible to automatically queue incoming calls to your extension or ring group.
  • Page 15: Transferring A Call

    TRANSFERRING A CALL When you are on a call, you can transfer it to another extension. HOLD/FLASH 1. Press the 2. Dial the number of the extension you wish to send the call to. 3. Hang up the call. The person on hold will be connected to the number you just dialed.
  • Page 16: Picking Up A Call

    1. Lift the handset or press the 2. Press + the extension number you want to intercom with. You will be connected to the extension specified. Note: Only TalkSwitch sets that support hands-free paging will be able to receive group or intercom paging calls. SPEAKER button.
  • Page 17: Do Not Disturb

    3. Hang up the call and the caller will now be able to leave a message. CHECK VOICEMAILS The TS-80 will indicate that you have new voice messages in your voice mailbox by flashing the message waiting lamp. The TS-80 will also display the number of new voice messages you have.
  • Page 18: Using The Call Log

    Call Log. The TS-80 automatically stores the Caller ID information of the last 99 calls received in the call log. It keeps track of all calls received, whether they were answered or not.
  • Page 19: Maintenance Information

    To remove stains, use a mild soap. Never use detergents, excess water, treated cloths, harsh cleaning agents, or sprays. TROUBLESHOOTING If you have any problems with your telephone, determine first if the problem is with your phone or with the phone line. RESETTING YOUR TELEPHONE’S PROGRAMMING Electrostatic shocks or power surges (e.g., from lightning) may cause the phone...
  • Page 20: Reset To Factory Defaults

    • Verify that the line cord is properly connected and that dial tone is present when going off-hook. • Verify that the TalkSwitch is properly programmed for your extension’s call handling. • Verify that Do Not Disturb is disabled for your extension.
  • Page 21: Handset Doesn't Work

    TalkSwitch. MESSAGE WAITING COUNT DOESN’T WORK • Verify that your extension is programmed in TalkSwitch as a TS-80. CAN’T RECEIVE ON-HOOK INTERCOM CALLS • Verify that your extension is programmed in TalkSwitch as a TS-80.
  • Page 22: Limited Warranty

    TalkSwitch shall not have any obligation to repair or replace product until the Customer returns defective product to TalkSwitch. Any replacement product may be either new or like-new, and may contain remanufactured parts, equivalent to new in performance.
  • Page 23: For Products Purchased In The U.s. Or Canada

    (INCLUDING WITHOUT LIMITATION, NEGLIGENCE), or any other legal theory, whether or not advised of the possibility of such damages, or whether such damages are forseeable. In any event, the total aggregate liability of TalkSwitch FOR DIRECT DAMAGES shall not exceed the purchase price of the product.
  • Page 24: Fcc Registration And Repair Information

    CONNECTION AND USE WITH THE NATIONWIDE TELEPHONE NETWORK The modular telephone outlet or jack to which the telephone must be connected is a USOC RJ-11C or RJ-11W. The TS-80 telephone has a ringer equivalence num- ber (REN) of 1.9B REPAIR INSTRUCTIONS...
  • Page 25 (b) To the extent possible, relocate the television, radio or other receiver with respect to the telephone equipment. (c) If your telephone product runs on AC power, plug your product into an AC outlet that is not on the same circuit as the one used by your radio or television.

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