What You Should Know; Single Unit Installation; Networked Units Installation; Voip Installation - Talkswitch CT.TS005.003904 User Manual

WHAT YOU SHOULD KNOW

While TalkSwitch is customer installable, certain skills are required if you need to route cables or
to configure a network. The following points will help you determine the required skills:
• Configuring the TalkSwitch system using the TalkSwitch management software can be
performed by anyone with basic computer skills once the system is physically installed with
proper networking equipment configurations (if two or more units are networked on a LAN).
• While most buildings are wired to accommodate TalkSwitch system setup, the need to route
telephone and/or network cabling can occur occasionally. If your organization does not
have someone with this skill set, we recommend the use of an outside telephony
system technician.
• You may need to connect TalkSwitch to network equipment such as a router, switch or hub
with a connection to the Internet, and to configure a firewall, computer and TalkSwitch for
networked use internally and with Internet. If your organization does not have someone
with this IT skill set, we recommend the use of an outside IT technician.
If you are installing a single, non-VoIP, TalkSwitch unit, anyone with basic computer skills can
use the TalkSwitch Start Guide and this user guide to perform a full installation
and configuration.
TalkSwitch system installations can be categorized into some general configurations, such as
single unit installation, networked units installation, VoIP or non-VoIP installation, etc. This
section helps you determine your best possible plan of action using this guide, according to your
installation type. While not every possible installation scenario is detailed below, determine
which one better fits your situation and use its guidelines as a starting point. Chapter 6:
Troubleshooting and Support on page 242 provides solutions for common problems and the index
at the back is a means to quickly navigate to specific areas.

Single unit installation

When installing a single, non-VoIP TalkSwitch unit, you can skip the sections marked with the
Networked and VoIP icons.

Networked units installation

When installing networked TalkSwitch units, you require the sections marked with the
Networked icon.

VoIP installation

When installing a VoIP-enabled unit, you require the sections marked with the VoIP icon.
Chapter 5: VoIP Information on page 218 provides an additional resource.

Connecting devices

When connecting the computer, telephone lines, local extensions and other devices to your
TalkSwitch unit(s), Chapter 1: TalkSwitch Installation on page 1 provides the information
you need.
P R E F A C E XIV