Nortel Contact Center Multimedia Installation And Maintenance Manual page 571
Nortel contact center multimedia software: user guide
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Also See for Contact Center Multimedia:
- User manual (282 pages) ,
- Release note (88 pages) ,
- Scripting manual (812 pages)
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October 2007
b. Type the Loop, Shelf, Card, and Unit numbers that identify the
c. Click OK.
d. To add a new DN, click Add DN.
e. In the Position ID, type the position ID of the set.
f.
g. In the Key # box, enter 0.
h. Click OK.
i.
j.
Installation and Maintenance Guide
physical location on the CS 1000/Meridian 1 switch of the TN you are
adding.
Result: The new TN is added to the TN table.
Result: The DN Properties dialog box appears.
In the DN Type box, choose ACD.
Result: The information is saved to the DN table and to the TN table.
Select the same line number to which you just added the position ID.
Click Add DN.
Result: The DN Properties dialog box appears.
Upgrading licenses in your current installation
571
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