Nortel Contact Center Multimedia Installation And Maintenance Manual page 583

October 2007
c. Close the Services window
3 Close the NCCT 6.0 Console.
4 Restart the Data Access Layer Service.
a. Click Start > Administrative Tools > Services.
b. Right-click the NCCT Data Access Layer service, and then click
c. Close the Services window.
5 Click Start > All Programs > Nortel > Communication Control Toolkit >
NCCT 6.0 Console.
Result: The NCCT 6.0 Console appears.
6 Expand NCCT Admin.
7 Click Importing Tools.
Result: The available Importing Tools appear.
8 Double-click Import Windows Users.
9 In the Location box, select the domain or server in which you want to look
for Windows users.
You can import CCT Server users, CCT Domain users, or by selecting CCT
server in the Location box.
To import Windows users from the CCT Server, perform the following:
a. In the Location box, select the CCT server from which you want to
b. In the Object Type box, select the group of users you want to display.
Installation and Maintenance Guide
Restart.
Result: The service is restarted.
import users.
You can look for all users, a particular user name, a last name, or a first
name. You can select one of the following:
Find All Users—find all Windows user accounts on the CCT server.
User Name—find all Windows user accounts where the user name or
logon ID matches or contains the value in the Object Name box.
Last Name—find all Windows user accounts where the last name
matches or contains the value in the Object Name box.
First Name—find all Windows user accounts where the first name
matches or contains the value in the Object Name box.
Upgrading licenses in your current installation
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