HP StorageWorks P9000 - Disk Arrays Manual
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HP StorageWorks P9000 - Disk Arrays Manual

HP StorageWorks P9000 - Disk Arrays Manual

Hp storageworks p9000 remote web console messages (av400-96351, january 2011)
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HP StorageWorks
P9000 Remote Web Console Messages
Abstract
This document lists the error codes and error messages for HP StorageWorks P9000 Remote Web Console for P9000 disk
arrays, and provides recommended action for the error conditions.
HP Part Number: AV400-96351
Published: January 201 1
Edition: Third

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Summary of Contents for HP StorageWorks P9000 - Disk Arrays

  • Page 1 HP StorageWorks P9000 Remote Web Console Messages Abstract This document lists the error codes and error messages for HP StorageWorks P9000 Remote Web Console for P9000 disk arrays, and provides recommended action for the error conditions. HP Part Number: AV400-96351 Published: January 201 1 Edition: Third...
  • Page 2 © Copyright 2010, 201 1 Hewlett-Packard Development Company, L.P. Confidential computer software. Valid license from HP required for possession, use or copying. Consistent with FAR 12.21 1 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license.

  • Page 3: Table Of Contents

    Contents 1 P9500 messages and error codes..............6 P9500 messages........................6 Message window format......................6 Advanced message window......................7 Remote Console-Remote Web Console error codes...............9 2 Message (part code group 0nnn)...............10 Part code 0001........................10 Part code 0002........................15 Part code 0003........................17 Part code 0004........................19 Part code 0005........................20 Part code 0006........................20 Part code 0007........................21 Part code 0010........................22...
  • Page 4 Part code 3205........................96 Part code 03222........................100 Part code 3305........................101 6 Message (part code group 4nnn).............106 Part code 4005........................106 Part code 4010........................109 7 Message (part code group 5nnn).............110 Part code 5105........................110 Part code 5107........................112 Part code 51 10........................112 Part code 05121........................112 Part code 05122........................113 Part code 5205........................115 Part code 5210........................129...
  • Page 5 1 1 Message (part code group 9nnn)............280 Part code 9005........................280 Part code 9007........................281 Part code 9010........................282 Part code 9105........................282 Part code 9107........................284 Part code 91 10........................284 Part code 9205........................286 Part code 9210........................288 Part code 9605........................289 Part code 9610........................292 12 Message (part code group 10nnn)............293 Part code 10010........................293 Part code 10121........................293 Part code 10122........................294...

  • Page 6: P9500 Messages And Error Codes

    1 P9500 messages and error codes Unless otherwise specified, the term P9000 in this guide refers to the following disk array: P9500 Disk Array The GUI illustrations in this guide were created using a Windows computer with the Internet Explorer browser.

  • Page 7: Advanced Message Window

    Access Synchronous Z messages only. If you are a Continuous Access Synchronous user, note the following: The word M-VOL in Continuous Access Synchronous Z messages is equivalent to P-VOL in Continuous Access Synchronous messages. The word R-VOL in Continuous Access Synchronous Z messages is equivalent to S-VOL in Continuous Access Synchronous messages.
  • Page 8 Figure 3 Example of advanced message window 1 At the operation to change multiple settings at once, each result can be seen in the table shown under the message. Click an error code number written in the table that is linked to the changed result of each item to refer to the error.

  • Page 9: Remote Console-Remote Web Console Error Codes

    Remote Console-Remote Web Console error codes To find solutions to the Remote Web Console for P9500 errors, see “Error codes (part code 0001)” (page 10) and subsequent tables of this manual or the Troubleshooting chapter in the user guides for the program products causing the errors. “Error codes (part code 0001)”...

  • Page 10: Message (Part Code Group 0Nnn)

    2 Message (part code group 0nnn) This chapter includes the error messages with the part code 0001 to 0810. Part code 0001 Table 1 Error codes (part code 0001) Part Error Error Message Recommended Action Severity Code Number Level 0001 1000 An error occurred during SVP If this problem persists, please contact...
  • Page 11 Table 1 Error codes (part code 0001) (continued) Part Error Error Message Recommended Action Severity Code Number Level 0001 4007 An error occurred. If this problem Please contact HP Technical Support. persists, please contact HP Technical Support. 0001 4008 An error occurred. If this problem Please contact HP Technical Support.
  • Page 12 Table 1 Error codes (part code 0001) (continued) Part Error Error Message Recommended Action Severity Code Number Level 0001 5400 Since the SVP is busy, the monitoring Wait a while, then retry. data cannot be obtained. Do either of the following if two users are displaying the Performance Monitor window or running the Export Tool: Ask one of the users to display...
  • Page 13 Table 1 Error codes (part code 0001) (continued) Part Error Error Message Recommended Action Severity Code Number Level 0001 5637 An error occurred during SVP If this problem persists, please contact processing. If this problem persists, HP Technical Support. please contact HP Technical Support. 0001 5638 An error occurred during SVP...
  • Page 14 Table 1 Error codes (part code 0001) (continued) Part Error Error Message Recommended Action Severity Code Number Level 0001 7050 An error occurred during processing. The Remote Web Console version may The version of Remote Web Console may not match the version of the destination not match the version of destination SVP.

  • Page 15: Part Code 0002

    Table 1 Error codes (part code 0001) (continued) Part Error Error Message Recommended Action Severity Code Number Level 0001 56556 Complete operation of SIMs failed Transfer the audit logs that have not been because the number of audit logs that transferred by FTP or download had not been transferred exceeded the operation, then retry the operation.
  • Page 16 Table 2 Error codes (part code 0002) (continued) Part Error Error Message Recommended Action Severity Code Number Level 0002 2009 An error occurred during SVP If this problem persists, please contact processing. HP Technical Support. 0002 2010 An error occurred during SVP If this problem persists, please contact processing.

  • Page 17: Part Code 0003

    Table 2 Error codes (part code 0002) (continued) Part Error Error Message Recommended Action Severity Code Number Level 0002 6051 An error occurred during SVP If this problem persists, please contact processing. HP Technical Support. 0002 6502 Processing is in progress. Wait, then retry the operation.
  • Page 18 Table 3 Error codes (part code 0003) (continued) Part Error Error Message Recommended Action Severity Code Number Level 0003 2002 An error occurred during SVP If this problem persists, please contact processing. HP Technical Support. 0003 2003 Such as Auto LUN and QuickRestore are Wait a while, then click [Refresh].

  • Page 19: Part Code 0004

    Table 3 Error codes (part code 0003) (continued) Part Error Error Message Recommended Action Severity Code Number Level 0003 2084 The subsystem status is invalid. Check the DKC status and the current status of the configuration setting. If necessary, re-execute the setting operation.

  • Page 20: Part Code 0005

    Table 4 Error codes (part code 0004) (continued) Part Error Error Message Recommended Action Severity Code Number Level 0004 6010 An error occurred during SVP If this problem persists, please contact processing. HP Technical Support. 0004 601 1 An error occurred during SVP If this problem persists, please contact processing.

  • Page 21: Part Code 0007

    Part code 0007 Table 7 Error codes (part code 0007) Part Error Error Message Recommended Action Severity Code Number Level 0007 6012 An error occurred during SVP If this problem persists, please contact processing. If this problem persists, HP Technical Support. please contact HP Technical Support.

  • Page 22: Part Code 0010

    Part code 0010 Table 8 Error codes (part code 0010) Part Error Error Message Recommended Action Severity Code Number Level 0010 6023 An error occurred during the process. If Please contact HP Technical Support. this problem persists, please contact HP Technical Support.

  • Page 23: Part Code 00021

    Table 8 Error codes (part code 0010) (continued) Part Error Error Message Recommended Action Severity Code Number Level 0010 56500 An error occurred while writing to a file. Check the status of the file. Alternatively, check the status of the drive where the file will be saved, and also check the free space on the drive.

  • Page 24: Part Code 01 10

    Part code 01 10 Table 1 1 Error codes (part code 01 10) Part Error Error Message Recommended Action Severity Code Number Level 01 10 5030 The displayed information has not been Specify the data to be registered in the changed.

  • Page 25: Part Code 0190

    Table 1 1 Error codes (part code 01 10) (continued) Part Error Error Message Recommended Action Severity Code Number Level 01 10 5701 1 An error occurred regarding screen Log off from Remote Web Console. Then display. Please log off from Remote Web log on to Remote Web Console again Console.

  • Page 26: Part Code 00122

    Part code 00122 Table 13 Error codes (part code 00122) Part Error Error Message Recommended Action Severity Code Number Level 00122 105260 The free space for storing audit log files Download the Audit Log. is running out. Usage Rate {0}% 00122 105261 The free space for storing audit log files...
  • Page 27 Table 14 Error codes (part code 00222) (continued) Part Error Error Message Recommended Action Severity Code Number Level 00222 105220 The re-entered new password does not Check the setting(s). match the new password entered previously. 00222 105221 No check box is selected. Check the setting(s).

  • Page 28: Part Code 0290

    Table 14 Error codes (part code 00222) (continued) Part Error Error Message Recommended Action Severity Code Number Level 00222 106054 You cannot delete your own account. Retry the operation using another user account. 00222 106055 Failed to delete the user account. Check the following contents.
  • Page 29 Table 15 Error codes (part code 0290) (continued) Part Error Error Message Recommended Action Severity Code Number Level 0290 5090 The RMI time-out period is too short Reply to this message. compared to the time to keep the RMI object. 0290 5100 The Polling period is too long compared...
  • Page 30 Table 15 Error codes (part code 0290) (continued) Part Error Error Message Recommended Action Severity Code Number Level 0290 6150 Failed to open the user account list file. If the same error occurs again despite retrying, please contact HP Technical Support.
  • Page 31 Table 15 Error codes (part code 0290) (continued) Part Error Error Message Recommended Action Severity Code Number Level 0290 9005 Are you sure you want to restore these Reply to this message. files? 0290 561 1 1 File name is not specified. Specify the file name, then retry the operation.

  • Page 32: Part Code 0305

    Table 15 Error codes (part code 0290) (continued) Part Error Error Message Recommended Action Severity Code Number Level 0290 5661 1 Failed to create the file. If this problem persists, please contact HP Technical Support. 0290 56621 Failed to create the file. If this problem persists, please contact HP Technical Support.

  • Page 33: Part Code 0310

    Table 16 Error codes (part code 0305) (continued) Part Error Error Message Recommended Action Severity Code Number Level 0305 7203 An error occurred during SVP If this problem persists, please contact processing. HP Technical Support. 0305 7204 An error occurred during SVP If this problem persists, please contact processing.

  • Page 34: Part Code 0405

    Table 17 Error codes (part code 0310) (continued) Part Error Error Message Recommended Action Severity Code Number Level 0310 65686 The OS being used does not support Correct the settings, then retry the Ipv6. operation. 0310 65687 Specify a value between 0 to 256 in Correct the settings, then retry the each field for IPv4.
  • Page 35 Table 18 Error codes (part code 0405) (continued) Part Error Error Message Recommended Action Severity Code Number Level 0405 5073 To install/remove this program product, Install or remove the related program you must install/remove another program product first. product first. Program Product Name >>>>>...
  • Page 36 Table 18 Error codes (part code 0405) (continued) Part Error Error Message Recommended Action Severity Code Number Level 0405 5077 To remove this program product, you To remove this program product, you must remove another program product must remove another program product first.
  • Page 37 Table 18 Error codes (part code 0405) (continued) Part Error Error Message Recommended Action Severity Code Number Level 0405 5502 The program product will be removed Please increase the licensed capacity because the licensed capacity is insufficient. 0405 5524 The specified license key cannot be Please contact HP Technical Support.
  • Page 38 Table 18 Error codes (part code 0405) (continued) Part Error Error Message Recommended Action Severity Code Number Level 0405 7207 An error occurred during SVP If this problem persists, please contact processing. HP Technical Support. 0405 8002 An error occurred during SVP Isolate the abnormal section following processing.

  • Page 39: Part Code 0407

    Table 18 Error codes (part code 0405) (continued) Part Error Error Message Recommended Action Severity Code Number Level 0405 57003 The contents of the license file are Please contact HP Technical Support. incorrect. Please contact HP Technical Support. 0405 57092 An error occurred during SVP If this problem persists, please contact processing.

  • Page 40: Part Code 0410

    Part code 0410 Table 20 Error codes (part code 0410) Part Error Error Message Recommended Action Severity Code Number Level 0410 5030 The displayed information has not been Specify what you register, and retry. changed. Try again. 0410 55000 Since the error occurred in the install or Acquire the information again, and retry Removel judging, the apply operation the operation.

  • Page 41: Part Code 0605

    Part code 0605 Table 21 Error codes (part code 0605) Part Error Error Message Recommended Action Severity Code Number Level 0605 201 1 The status of the storage system requires Check the status of the storage system (if the maintenance (for example, the the storage system is blocked, shared storage system is blocked, the shared memory is inconsistent, or some other...
  • Page 42 Table 21 Error codes (part code 0605) (continued) Part Error Error Message Recommended Action Severity Code Number Level 0605 2518 A pair of Business Copy, Business Copy Release the pair definition, then retry the Z, or Compatible FlashCopy is defined. operation.
  • Page 43 Table 21 Error codes (part code 0605) (continued) Part Error Error Message Recommended Action Severity Code Number Level 0605 8102 This function is not supported. Check whether the DKCMAIN microcode version and the SVP microcode version are mismatched. 0605 8122 Another maintenance processing is in Wait for a while, then retry the progress.
  • Page 44 Table 21 Error codes (part code 0605) (continued) Part Error Error Message Recommended Action Severity Code Number Level 0605 58332 The external volume is blocked. Ensure that the external volume is not blocked, then retry the operation. 0605 58406 The configuration of Continuous Access Release the configuration definition of Journal or Continuous Access Journal Z Continuous Access Journal or Continuous...
  • Page 45 Table 21 Error codes (part code 0605) (continued) Part Error Error Message Recommended Action Severity Code Number Level 0605 65796 The External Path Group specified as a Clear the duplicated setting, then retry migration source has already been used the operation. as a migration target.
  • Page 46 Table 21 Error codes (part code 0605) (continued) Part Error Error Message Recommended Action Severity Code Number Level 0605 66509 The total LDEV capacity defined in the Check the setting of LDEV capacity. external volume exceeds the external volume size. 0605 66510 The specified emulation type cannot be...
  • Page 47 Table 21 Error codes (part code 0605) (continued) Part Error Error Message Recommended Action Severity Code Number Level 0605 66722 CacheMode is invalid. Check the setting of CacheMode. 0605 66724 InflowControl is invalid. Check the setting of InflowControl. 0605 66736 It is not set within the range where LDKC Check the setting of LDKC.

  • Page 48: Part Code 00622

    Table 21 Error codes (part code 0605) (continued) Part Error Error Message Recommended Action Severity Code Number Level 0605 68802 The volume to be maintained includes Set the Audit Log buffer function to the system disk being used at Audit Log. “Disable,”...
  • Page 49 Table 22 Error codes (part code 00622) (continued) Part Error Error Message Recommended Action Severity Code Number Level 00622 105234 A radio button is not selected. Check the setting(s). 00622 105235 The operation cannot be done because Select one or more table rows. no row is selected.
  • Page 50 Table 22 Error codes (part code 00622) (continued) Part Error Error Message Recommended Action Severity Code Number Level 00622 105266 Insufficient logical volumes to map the Reduce the number of external volumes external volumes. to be mapped, then retry the operation. 00622 106055 The selected emulation type cannot be...

  • Page 51: Part Code 0710

    Table 22 Error codes (part code 00622) (continued) Part Error Error Message Recommended Action Severity Code Number Level 00622 107002 The processing cannot continue due to Refresh the window, then retry the an internal logic contradiction. operation. If the same problem persists despite retrying, please contact HP Technical Support.

  • Page 52: Part Code 0810

    Part code 0810 Table 24 Error codes (part code 0810) Part Error Error Message Recommended Action Severity Code Number Level 0810 65645 Enter up to 2,048 alphanumeric Enter up to 2,048 alphanumeric characters. characters. 0810 65646 Enter alphanumeric characters only. Enter alphanumeric characters only.

  • Page 53: Message (Part Code Group 1Nnn)

    3 Message (part code group 1nnn) This chapter includes the error messages with the part code 1005 to 1310. Part code 1005 Table 25 Error codes (part code 1005) Part Error Error Message Recommended Action Severity Code Number Level 1005 1002 The specified volume cannot be set as a Select another volume.
  • Page 54 Table 25 Error codes (part code 1005) (continued) Part Error Error Message Recommended Action Severity Code Number Level 1005 1021 Invalid host mode. The configuration information has been changed already. Check the settings, and request the configuration information setting again. 1005 1022 Invalid host mode.
  • Page 55 Table 25 Error codes (part code 1005) (continued) Part Error Error Message Recommended Action Severity Code Number Level 1005 1 108 The following volumes cannot be Check the setting, then retry the specified when you change the operation. command device configurations: Volumes reserved by Auto LUN Volumes other than the open-system volumes (including unmounted...
  • Page 56 Table 25 Error codes (part code 1005) (continued) Part Error Error Message Recommended Action Severity Code Number Level 1005 1 135 When setting the port information (Fibre Check the setting(s), then retry the Address/Fibre Topology/Channel operation. Speed), multiple change instructions are set to the same port.
  • Page 57 Table 25 Error codes (part code 1005) (continued) Part Error Error Message Recommended Action Severity Code Number Level 1005 1356 You could not add the host group to the To add the host group, change the initiator or external port. attribute of the specified port to Target or RCU Target.
  • Page 58 Table 25 Error codes (part code 1005) (continued) Part Error Error Message Recommended Action Severity Code Number Level 1005 2009 An error occurred during SVP If this problem persists, please contact processing. HP Technical Support. 1005 2010 The LDEV is being used by the host, or Recovery processing may take about 1 an error occurred in the SVP procedure.
  • Page 59 Table 25 Error codes (part code 1005) (continued) Part Error Error Message Recommended Action Severity Code Number Level 1005 5010 An error occurred during SVP If this problem persists, please contact processing. HP Technical Support. 1005 5013 An error occurred during SVP If this problem persists, please contact processing.

  • Page 60: Part Code 01022

    Table 25 Error codes (part code 1005) (continued) Part Error Error Message Recommended Action Severity Code Number Level 1005 56301 An error occurred during SVP If this problem persists, please contact processing. HP Technical Support. 1005 56302 An error occurred during SVP If this problem persists, please contact processing.
  • Page 61 Table 26 Error codes (part code 01022) (continued) Part Error Error Message Recommended Action Severity Code Number Level 01022 105012 Invalid characters are used in the Remove the invalid characters, then retry. specified host group name. You cannot use the following characters: \/:,;*?"<>|.
  • Page 62 Table 26 Error codes (part code 01022) (continued) Part Error Error Message Recommended Action Severity Code Number Level 01022 105027 [Detail] is clicked in the state that no row Select one table row. is selected. 01022 105028 [Detail] is clicked in the state that multiple Select one table row.
  • Page 63 Table 26 Error codes (part code 01022) (continued) Part Error Error Message Recommended Action Severity Code Number Level 01022 105049 You are trying to register the same host Check the setting(s). that has already existed as a candidate. 01022 105050 The specified HBA WWN cannot be Check the setting(s).
  • Page 64 Table 26 Error codes (part code 01022) (continued) Part Error Error Message Recommended Action Severity Code Number Level 01022 105087 The LUN ID cannot be set, because the Check the setting(s). value is outside the range. 01022 105088 The table column is not selected. Check the check boxes for the items that you want to change, then retry the operation.
  • Page 65 Table 26 Error codes (part code 01022) (continued) Part Error Error Message Recommended Action Severity Code Number Level 01022 106501 The specified port does not exist in the Refresh the window, then retry the configuration. operation. If the same problem persists despite retrying, please contact HP Technical Support.
  • Page 66 Table 26 Error codes (part code 01022) (continued) Part Error Error Message Recommended Action Severity Code Number Level 01022 106520 Failed to get the configuration Refresh the window, then retry the information. operation. If the same problem persists despite retrying, please contact HP Technical Support.
  • Page 67 Table 26 Error codes (part code 01022) (continued) Part Error Error Message Recommended Action Severity Code Number Level 01022 108008 The specified LDEV is a emulation type Check the setting(s). other than the OPEN system. 01022 108009 The specified LDEV is a reserved volume Check the setting(s).

  • Page 68: Part Code 1305

    Part code 1305 Table 27 Error codes (part code 1305) Part Error Error Message Recommended Action Severity Code Number Level 1305 5013 An error occurred during SVP If this problem persists, please contact processing. HP Technical Support. 1305 5099 An error occurred during SVP If this problem persists, please contact processing.
  • Page 69 Table 28 Error codes (part code 1310) (continued) Part Error Error Message Recommended Action Severity Code Number Level 1310 55602 The specified authentication interval is Correct the settings, then retry the invalid. operation. 1310 55603 The specified number of times of Correct the settings, then retry the authentication is invalid.
  • Page 70 Table 28 Error codes (part code 1310) (continued) Part Error Error Message Recommended Action Severity Code Number Level 1310 69055 You cannot use multi-byte characters. Remove the multi-byte characters and retry. 1310 69066 It is not a CFL_CLI tool enabled SVP Check whether the CFL_CLI tool is microcode.

  • Page 71: Message (Part Code Group 2Nnn)

    4 Message (part code group 2nnn) This chapter includes the error messages with the part code 2005 and 2010. Part code 2005 Table 29 Error codes (part code 2005) Part Error Error Message Recommended Action Severity Code Number Level 2005 1002 The specified volume cannot be set as a Select another volume.
  • Page 72 Table 29 Error codes (part code 2005) (continued) Part Error Error Message Recommended Action Severity Code Number Level 2005 1 137 Failed to form a LUSE volume because The configuration information has been the number of LUSE volumes exceeds the changed already.
  • Page 73 Table 29 Error codes (part code 2005) (continued) Part Error Error Message Recommended Action Severity Code Number Level 2005 1925 The combination order of LUSE volume Check the settings. is incorrect. 2005 2005 An error occurred during SVP If this problem persists, please contact processing.

  • Page 74: Part Code 2010

    Table 29 Error codes (part code 2005) (continued) Part Error Error Message Recommended Action Severity Code Number Level 2005 6036 An error occurred during SVP If this problem persists, please contact processing. HP Technical Support. 2005 6537 There is no error in this setting. However, There is no error in this setting.
  • Page 75 Table 30 Error codes (part code 2010) (continued) Part Error Error Message Recommended Action Severity Code Number Level 2010 5056 The specified LDEV is inaccurate. Follow the correct operation procedure. 2010 5812 Are you sure you want to perform the Click [OK] to continue the operation.

  • Page 76: Message (Part Code Group 3Nnn)

    5 Message (part code group 3nnn) This chapter includes the error messages with the part code 3005 to 3305. Part code 3005 Table 31 Error codes (part code 3005) Part Error Error Message Recommended Action Severity Code Number Level 3005 1910 The specified volume contains Snapshot Check the setting of the specified...
  • Page 77 Table 31 Error codes (part code 3005) (continued) Part Error Error Message Recommended Action Severity Code Number Level 3005 2095 A maintenance operation is in progress. Wait for a while, and retry. For example: LDEV formatting is in progress Correction Copy is in progress Drive Copy is in progress The CHA/DKA status is changing The cache status is changing...
  • Page 78 Table 31 Error codes (part code 3005) (continued) Part Error Error Message Recommended Action Severity Code Number Level 3005 2516 One of the following is defined: a Delete the pair definition or suspend the Remote Copy pair, a Continuous pair, and then retry the operation. Access Journal pair, or a Continuous Access Journal Z pair.
  • Page 79 Table 31 Error codes (part code 3005) (continued) Part Error Error Message Recommended Action Severity Code Number Level 3005 6050 An error occurred during SVP If nothing changes despite retrying, processing. contact HP Technical Support. 3005 6533 An error occurred during SVP If this problem persists, please contact processing.
  • Page 80 Table 31 Error codes (part code 3005) (continued) Part Error Error Message Recommended Action Severity Code Number Level 3005 5551 1 The emulation type of the specified Specify another volume. volume is not OPEN-V. 3005 55512 The specified volume is an external Specify another volume.
  • Page 81 Table 31 Error codes (part code 3005) (continued) Part Error Error Message Recommended Action Severity Code Number Level 3005 58467 The specified volume cannot be set as The current licensed capacity is a Pool-VOL, because it exceeds the insufficient. Please purchase a new licensed capacity.
  • Page 82 Table 31 Error codes (part code 3005) (continued) Part Error Error Message Recommended Action Severity Code Number Level 3005 58575 An error occurred while connecting to If this problem persists, please contact the subsystem. HP Technical Support. 3005 58576 A communication time-out error If this problem persists, please contact occurred in the disk subsystem.
  • Page 83 Table 31 Error codes (part code 3005) (continued) Part Error Error Message Recommended Action Severity Code Number Level 3005 65695 An error occurred during SVP If this problem persists, please contact processing. HP Technical Support. 3005 65717 The specified volumes contain volumes Select only the volumes that can be that cannot be formatted.
  • Page 84 Table 31 Error codes (part code 3005) (continued) Part Error Error Message Recommended Action Severity Code Number Level 3005 68797 Failed to restore the pool. Pool cannot When the pool cannot be restored, wait be restored when it is in following for a while, click [Refresh] or [Refresh status: All] on the [File] menu of the Remote...
  • Page 85 Table 31 Error codes (part code 3005) (continued) Part Error Error Message Recommended Action Severity Code Number Level 3005 68821 The specified volume is currently used Wait until the process of Business Copy by Business Copy. is completed, then retry the operation. If this problem persists, please contact HP Technical Support.
  • Page 86 Table 31 Error codes (part code 3005) (continued) Part Error Error Message Recommended Action Severity Code Number Level 3005 78010 The specified operation cannot be Check the maximum reserved pool executed, because the maximum capacity, then retry the operation. reserved pool capacity is incorrect. 3005 7801 1 The specified operation cannot be...
  • Page 87 Table 31 Error codes (part code 3005) (continued) Part Error Error Message Recommended Action Severity Code Number Level 3005 78029 The frequency distribution data cannot Collect the information, then retry the be obtained. There is no monitoring operation. information (VOL creation). 3005 78030 The frequency distribution data cannot...
  • Page 88 Table 31 Error codes (part code 3005) (continued) Part Error Error Message Recommended Action Severity Code Number Level 3005 78045 The operation cannot be executed Check the V-VOL status, then retry the because the V-VOL of the specified pool operation. has following problems.

  • Page 89: Part Code 3010

    Table 31 Error codes (part code 3005) (continued) Part Error Error Message Recommended Action Severity Code Number Level 3005 78063 Failed to delete the pool. Retry the operation after the formatting is completed. Pools cannot be deleted when the pool volumes of the specified pool is being formatted.
  • Page 90 Table 33 Error codes (part code 03022) (continued) Part Error Error Message Recommended Action Severity Code Number Level 03022 105141 The selected LDEV has been set as a Check the setting(s). journal volume. 03022 105142 The selected LDEV has been set as a Check the setting(s).
  • Page 91 Table 33 Error codes (part code 03022) (continued) Part Error Error Message Recommended Action Severity Code Number Level 03022 105166 No more volumes can be created Check the setting(s). because the free space of the specified parity group is insufficient or the number of LDEVs that can be set has already reached the maximum.
  • Page 92 Table 33 Error codes (part code 03022) (continued) Part Error Error Message Recommended Action Severity Code Number Level 03022 105189 An LDEV cannot be added because the Check the setting(s). free space in the selected pool is insufficient. 03022 105191 LDEV that has already been set has been Check the setting(s).

  • Page 93: Part Code 03121

    Table 33 Error codes (part code 03022) (continued) Part Error Error Message Recommended Action Severity Code Number Level 03022 105274 The interruption processing was The task status is changed. Close the completed. window, then check the task status. 03022 105275 The current setting exceeds the maximum Check the setting(s).
  • Page 94 Table 35 Error codes (part code 03122) (continued) Part Error Error Message Recommended Action Severity Code Number Level 03122 106010 The specified pool subscription limit Check the specified value of the value cannot be set. subscription limit, then retry the operation.
  • Page 95 Table 35 Error codes (part code 03122) (continued) Part Error Error Message Recommended Action Severity Code Number Level 03122 106030 The operation cannot be executed, Delete the associated Thin Provisioning because the specified pool is associated volume, then retry the operation. with a Thin Provisioning volume.

  • Page 96: Part Code 3205

    Table 35 Error codes (part code 03122) (continued) Part Error Error Message Recommended Action Severity Code Number Level 03122 106087 The operation cannot be done because Check the specified value of the there is no pool that can be associated subscription limit, then retry the with a Thin Provisioning volume (V-VOL).
  • Page 97 Table 36 Error codes (part code 3205) (continued) Part Error Error Message Recommended Action Severity Code Number Level 3205 2202 Processing cannot be performed because Release the setting of Volume Retention, of Volume Retention settings. then retry the operation. 3205 2203 Processing cannot be performed because Release the setting of Volume Security...
  • Page 98 Table 36 Error codes (part code 3205) (continued) Part Error Error Message Recommended Action Severity Code Number Level 3205 8102 This function is not supported. Check whether the DKCMAIN microprogram version and the SVP microprogram version are mismatched. 3205 8140 The configuration of Compatible Release the configuration definition of FlashCopy is defined.
  • Page 99 Table 36 Error codes (part code 3205) (continued) Part Error Error Message Recommended Action Severity Code Number Level 3205 66504 Specified LDKC:CU:LDEV has already Check the setting of LDKC, CU, and been used. LDEV. 3205 66505 The specified LDEV number has already Check the setting of emulation groups been assigned to another emulation within the range grouped by 32LDEV...

  • Page 100: Part Code 03222

    Table 36 Error codes (part code 3205) (continued) Part Error Error Message Recommended Action Severity Code Number Level 3205 68920 The total capacity of THP-VOLs defined Check the total capacity of THP-VOLs in the specified pool exceeds the value defined in the specified pool and its pool that had been permitted to the pool.

  • Page 101: Part Code 3305

    Part code 3305 Table 38 Error codes (part code 3305) Part Error Error Message Recommended Action Severity Code Number Level 3305 1035 The SSIDs are not defined. If this problem persists, please contact HP Technical Support. 3305 1036 The size of the specified volume is The size of volume that can be set differs outside the setting range.
  • Page 102 Table 38 Error codes (part code 3305) (continued) Part Error Error Message Recommended Action Severity Code Number Level 3305 1 142 The specified volume is used as a volume Check the setting of the specified volume. of Volume Security for Mainframe. 3305 1 144 The specified volume is used as a LUSE...
  • Page 103 Table 38 Error codes (part code 3305) (continued) Part Error Error Message Recommended Action Severity Code Number Level 3305 2089 The corresponding CHA might contain Be sure there is an alternative path from the last path between the MCU and RCU the MCU.
  • Page 104 Table 38 Error codes (part code 3305) (continued) Part Error Error Message Recommended Action Severity Code Number Level 3305 2517 A pair of Business Copy, Business Copy Split the pair, then retry the operation. Z, or Snapshot is defined. If the Quick Split mode is on, suspend the pair, then split it.
  • Page 105 Table 38 Error codes (part code 3305) (continued) Part Error Error Message Recommended Action Severity Code Number Level 3305 65651 The number of volumes with System Disk Check the setting. setting exceeds the maximum number of volumes defined as System Disk volume. 3305 65661 There are no changes in the current...

  • Page 106: Message (Part Code Group 4Nnn)

    6 Message (part code group 4nnn) This chapter includes the error messages with the part code 4005 and 4010. Part code 4005 Table 39 Error codes (part code 4005) Part Error Error Message Recommended Action Severity Code Number Level 4005 5010 An error occurred during SVP If this problem persists, please contact...
  • Page 107 Table 39 Error codes (part code 4005) (continued) Part Error Error Message Recommended Action Severity Code Number Level 4005 55244 The cache residency size set for the CLPR Check the settings, then retry the exceeds the maximum available cache operation. residency size.
  • Page 108 Table 39 Error codes (part code 4005) (continued) Part Error Error Message Recommended Action Severity Code Number Level 4005 55540 The specified function is not available Install the necessary program product. because it requires Open System Array Management. 4005 55541 The specified function is not available Install the required program product.

  • Page 109: Part Code 4010

    Part code 4010 Table 40 Error codes (part code 4010) Part Error Error Message Recommended Action Severity Code Number Level 4010 1030 Part of the range is already in use. Correct the specified content, and issue the request again. 4010 1032 The specified value is outside the valid Correct the specified content, and issue...

  • Page 110: Message (Part Code Group 5Nnn)

    7 Message (part code group 5nnn) This chapter includes the error messages with the part code 5105 to 5307. Part code 5105 Table 41 Error codes (part code 5105) Part Error Error Message Recommended Action Severity Code Number Level 5105 2002 An error occurred during SVP If this problem persists, please contact...
  • Page 111 Table 41 Error codes (part code 5105) (continued) Part Error Error Message Recommended Action Severity Code Number Level 5105 6023 An error occurred during SVP If this problem persists, please contact processing. HP Technical Support. 5105 6036 An error occurred during SVP If this problem persists, please contact processing.

  • Page 112: Part Code 5107

    Table 41 Error codes (part code 5105) (continued) Part Error Error Message Recommended Action Severity Code Number Level 5105 66016 A monitoring switch cannot be enabled Change the gathering interval, and retry with the specified gathering interval. the operation. 5105 66017 An error occurred during SVP If this problem persists, please contact...

  • Page 113: Part Code 05122

    Table 44 Error codes (part code 05121) (continued) Part Error Error Message Recommended Action Severity Code Number Level 05121 105003 No table row, or two or more table rows Select one table row. are selected. 05121 109001 Are you sure you want to remove the To continue the processing, click [OK].
  • Page 114 Table 45 Error codes (part code 05122) (continued) Part Error Error Message Recommended Action Severity Code Number Level 05122 1051 12 The graph cannot be displayed, because Wait for a while, then retry the there is no graph data. operation. 05122 1051 13 The real time graph display will end due...

  • Page 115: Part Code 5205

    Table 45 Error codes (part code 05122) (continued) Part Error Error Message Recommended Action Severity Code Number Level 05122 107003 The process cannot continue due to Refresh the window, then retry the internal logic contradiction. operation. If the same problem persists despite retrying, please contact HP Technical Support.
  • Page 116 Table 46 Error codes (part code 5205) (continued) Part Error Error Message Recommended Action Severity Code Number Level 5205 1084 The number of reserved volume that can Click [Refresh All] on the [File] menu, be set in the storage system exceeds the then retry the operation.
  • Page 117 Table 46 Error codes (part code 5205) (continued) Part Error Error Message Recommended Action Severity Code Number Level 5205 1208 Auto LUN does not support the volume(s). Retry the same operation. If nothing changes, please contact HP Technical Support. 5205 1209 Auto LUN does not support the volume(s).
  • Page 118 Table 46 Error codes (part code 5205) (continued) Part Error Error Message Recommended Action Severity Code Number Level 5205 1221 The volume(s) are already used by Auto Retry the same operation. If nothing LUN. changes, please contact HP Technical Support. 5205 1222 The number of the Business Copy Z or...
  • Page 119 Table 46 Error codes (part code 5205) (continued) Part Error Error Message Recommended Action Severity Code Number Level 5205 1235 The volume specified as a migration Specify another volume. target cannot be migrated, because it is used as S-VOL or R-VOL of Continuous Access Synchronous, or Continuous Access Synchronous Z.
  • Page 120 Table 46 Error codes (part code 5205) (continued) Part Error Error Message Recommended Action Severity Code Number Level 5205 2004 An error occurred during SVP If this problem persists, please contact processing. HP Technical Support. 5205 201 1 The disk subsystem is busy. Please wait Release the Remote Copy Pair.
  • Page 121 Table 46 Error codes (part code 5205) (continued) Part Error Error Message Recommended Action Severity Code Number Level 5205 6001 An error occurred during SVP If this problem persists, please contact processing. HP Technical Support. 5205 6012 An error occurred during SVP If this problem persists, please contact processing.
  • Page 122 Table 46 Error codes (part code 5205) (continued) Part Error Error Message Recommended Action Severity Code Number Level 5205 7404 Failed to get information from Retry the same operation several times. hihsmpgr.ini. The file may not exist in If the same error occurs, please contact the specified directory.
  • Page 123 Table 46 Error codes (part code 5205) (continued) Part Error Error Message Recommended Action Severity Code Number Level 5205 7420 There is insufficient Auto LUN data to Retry the same operation several times. create migration plans. Check the If the same error occurs, please contact following: HP Technical Support.
  • Page 124 Table 46 Error codes (part code 5205) (continued) Part Error Error Message Recommended Action Severity Code Number Level 5205 8971 An error occurred during SVP If this problem persists, please contact processing. HP Technical Support. 5205 55059 The specified volumes cannot be used Specify the other volumes.
  • Page 125 Table 46 Error codes (part code 5205) (continued) Part Error Error Message Recommended Action Severity Code Number Level 5205 55433 The volume(s) are already being used Confirm the setting of the specified by Compatible FlashCopy. volume. 5205 55500 An error occurred during SVP If this problem persists, please contact processing.
  • Page 126 Table 46 Error codes (part code 5205) (continued) Part Error Error Message Recommended Action Severity Code Number Level 5205 55599 The volume specified as a migration The volume of Delta resync cannot be target is used as a volume of Delta specified as a migration target.
  • Page 127 Table 46 Error codes (part code 5205) (continued) Part Error Error Message Recommended Action Severity Code Number Level 5205 65674 The specified volume(s) are already Check the setting of the specified volume. being used as of Thin Provisioning volume (V-VOL) (s). 5205 65697 The volume specified as a migration...
  • Page 128 Table 46 Error codes (part code 5205) (continued) Part Error Error Message Recommended Action Severity Code Number Level 5205 65715 Migration cannot be executed because Check the setting of the specified volume. it is a migration between a Thin Provisioning volume and a normal volume that contains a component of a LUSE volume 5205...

  • Page 129: Part Code 5210

    Table 46 Error codes (part code 5205) (continued) Part Error Error Message Recommended Action Severity Code Number Level 5205 78056 The operation failed, because the current Check the microcode version of the microcode version does not support the storage system. capacity of the specified source volume.

  • Page 130: Part Code 5305

    Table 47 Error codes (part code 5210) (continued) Part Error Error Message Recommended Action Severity Code Number Level 5210 69056 The usage rate of the pool of target Increase the capacity if the pool volume may exceed the threshold. Do associated to the target volume, then you want to continue? retry the operation.
  • Page 131 Table 48 Error codes (part code 5305) (continued) Part Error Error Message Recommended Action Severity Code Number Level 5305 5106 Target WWN already registered with Check the specified content, and retry. port. 5305 5107 Specified name already in use. Check the specified content, and retry. 5305 5108 Specified name already in use.
  • Page 132 Table 48 Error codes (part code 5305) (continued) Part Error Error Message Recommended Action Severity Code Number Level 5305 8971 An error occurred during SVP If this problem persists, please contact processing. HP Technical Support. 5305 55500 An error occurred during SVP If this problem persists, please contact processing.
  • Page 133 Table 48 Error codes (part code 5305) (continued) Part Error Error Message Recommended Action Severity Code Number Level 5305 57102 An error occurred during SVP The error may be caused by a temporary processing. communication failure. Reboot the SVP or click [Refresh All] on the File menu of Remote Web Console and refresh the configuration information to recover from the error.

  • Page 134: Part Code 5307

    Part code 5307 Table 49 Error codes (part code 5307) Part Error Error Message Recommended Action Severity Code Number Level 5307 5099 An error occurred during SVP If this problem persists, please contact processing. HP Technical Support. 5307 5102 The specified Performance Control group Check the specified content, and retry.

  • Page 135: Message (Part Code Group 6Nnn)

    8 Message (part code group 6nnn) This chapter includes the error messages with the part code 6005 to 6810. Part code 6005 Table 50 Error codes (part code 6005) Part Error Error Message Recommended Action Severity Code Number Level 6005 5013 An error occurred during SVP If this problem persists, please contact...
  • Page 136 Table 50 Error codes (part code 6005) (continued) Part Error Error Message Recommended Action Severity Code Number Level 6005 8703 The specified number of Paths is less than The number of paths is less than the the Minimum number of Paths on RCU minimum number specified on the RCU Option screen.
  • Page 137 Table 50 Error codes (part code 6005) (continued) Part Error Error Message Recommended Action Severity Code Number Level 6005 8718 The specified logical path already exists. Check all existing logical path addresses, and specify another link address or port. 6005 8719 Invalid RCU serial number, SSID, Link Check the serial number, SSID, link...
  • Page 138 Table 50 Error codes (part code 6005) (continued) Part Error Error Message Recommended Action Severity Code Number Level 6005 8734 The Fibre-Remote Copy function is not Install the program product key in the installed in the specified RCU. RCU. 6005 8735 Invalid RCU serial number, SSID, Link Check the serial number, SSID and link...
  • Page 139 Table 50 Error codes (part code 6005) (continued) Part Error Error Message Recommended Action Severity Code Number Level 6005 8745 A volume cannot be used as an R-VOL Select another volume. when: it is used by Compatible XRC. it is used by PPRC or Remote Copy. it is used by Concurrent Copy.
  • Page 140 Table 50 Error codes (part code 6005) (continued) Part Error Error Message Recommended Action Severity Code Number Level 6005 8760 M-VOL and R-VOL Track Formats do not Check the track formats of the specified match. M-VOL and R-VOL. 6005 8761 The operation failed, because the status Confirm the following about the M-VOL of specifed volume as following:...
  • Page 141 Table 50 Error codes (part code 6005) (continued) Part Error Error Message Recommended Action Severity Code Number Level 6005 8776 A volume cannot be used as an M-VOL Select another volume. when: it is used by Continuous Access Journal or Continuous Access Journal it is used by Business Copy Z or Compatible FlashCopy.
  • Page 142 Table 50 Error codes (part code 6005) (continued) Part Error Error Message Recommended Action Severity Code Number Level 6005 8795 The operation failed because the Check the status of the specified M-VOL specified M-VOL applied to any of the from the host or the SVP. following: A T-VOL of Business Copy Z which is not in the Split pair (PSUS) status.
  • Page 143 Table 50 Error codes (part code 6005) (continued) Part Error Error Message Recommended Action Severity Code Number Level 6005 8809 Please wait. Retry Add Add/resume pair operation failed. The Pair(Paircreate)/Resume Pair(Pairresync) specified volume or another volume in operation in a few minutes. the same group being changed to simplex/suspend status in RCU.
  • Page 144 Table 50 Error codes (part code 6005) (continued) Part Error Error Message Recommended Action Severity Code Number Level 6005 8829 The LCP of the RCU cannot access the Take the following actions: specified R-VOL. Specify only one CU# for the same LCP of the RCU.
  • Page 145 Table 50 Error codes (part code 6005) (continued) Part Error Error Message Recommended Action Severity Code Number Level 6005 8843 Suspend(Pairsplit-r) operation failed The operation failed, because of one of because specified volume or other the following reasons: volume in the same group is not in The specified volume is simplex.
  • Page 146 Table 50 Error codes (part code 6005) (continued) Part Error Error Message Recommended Action Severity Code Number Level 6005 8855 Delete(Pairsplit-S) operation failed The operation failed, because of one of because specified volume or other the following reasons: volume in the same group is in status The status of the specified volume or transition.
  • Page 147 Table 50 Error codes (part code 6005) (continued) Part Error Error Message Recommended Action Severity Code Number Level 6005 8892 R-VOLs exist on the RCU port. Are you If you want to continue this operation, sure you want to continue this operation? click [Yes].
  • Page 148 Table 50 Error codes (part code 6005) (continued) Part Error Error Message Recommended Action Severity Code Number Level 6005 8907 The extended SM is not equipped in Install the extended shared memory to RCU. RCU according to the installation instruction of the extended shared memory for remote copy ("Shared Memory Size Configuration"...
  • Page 149 Table 50 Error codes (part code 6005) (continued) Part Error Error Message Recommended Action Severity Code Number Level 6005 8932 Since the configuration definition of the Check whether the specified LDKC specified LDKC number or CU number number or CU number is defined as does not exist, the logical paths between configuration information of the MCU.
  • Page 150 Table 50 Error codes (part code 6005) (continued) Part Error Error Message Recommended Action Severity Code Number Level 6005 8973 The operation failed because the Check the status of the specified R-VOL. specified R-VOL was used for XP Flex Copy. 6005 8975 Failed to create a pair, because the...
  • Page 151 Table 50 Error codes (part code 6005) (continued) Part Error Error Message Recommended Action Severity Code Number Level 6005 55230 The attribute of the port assigned to Please contact HP Technical Support. SLPRs except SLPR0 can only be changed to Target. 6005 56524 This function cannot be used by the...
  • Page 152 Table 50 Error codes (part code 6005) (continued) Part Error Error Message Recommended Action Severity Code Number Level 6005 58452 The operation failed because the Check the licensed capacity of Open licensed capacity of Open System Array System Array Management on the RCU Management on the RCU side was side, or confirm whether Open System insufficient or Open System Array...
  • Page 153 Table 50 Error codes (part code 6005) (continued) Part Error Error Message Recommended Action Severity Code Number Level 6005 58586 The operation failed because the host Check whether the number of the did not allow the specified R-VOL to be specified R-VOL is correct or the status used as an R-VOL.
  • Page 154 Table 50 Error codes (part code 6005) (continued) Part Error Error Message Recommended Action Severity Code Number Level 6005 68027 The operation failed because the RCU Check the CU number, the LDKC does not support the CU number, the number, or the LU number of the LDKC number or the LU number of the specified M-VOL.
  • Page 155 Table 50 Error codes (part code 6005) (continued) Part Error Error Message Recommended Action Severity Code Number Level 6005 68817 The specified R-VOL was a pair volume The RCU runs on the 2DC configuration of the Continuous Access Journal. in which the Continuous Access Journal cooperates.
  • Page 156 Table 50 Error codes (part code 6005) (continued) Part Error Error Message Recommended Action Severity Code Number Level 6005 68874 The operation failed, because the Check the emulation type of the volume. emulation type of the specified volume was not OPEN -V. 6005 68875 The operation failed, because the...

  • Page 157: Part Code 6007

    Table 50 Error codes (part code 6005) (continued) Part Error Error Message Recommended Action Severity Code Number Level 6005 68893 The operation failed, because the Install the necessary program products following program products were not in the RCU. installed in the RCU. Continuous Access Synchronous 6005 68894...

  • Page 158: Part Code 6010

    Part code 6010 Table 52 Error codes (part code 6010) Part Error Error Message Recommended Action Severity Code Number Level 6010 5010 The Priority value is invalid. Specify the Correct the specified contents, and retry. correct value. 6010 501 1 The Range value is invalid.
  • Page 159 Table 52 Error codes (part code 6010) (continued) Part Error Error Message Recommended Action Severity Code Number Level 6010 7302 An error occurred in the client logic. Please contact HP Technical Support. 6010 7303 An error occurred in the client logic. Please contact HP Technical Support.
  • Page 160 Table 52 Error codes (part code 6010) (continued) Part Error Error Message Recommended Action Severity Code Number Level 6010 9073 Are you sure you want to suspend the To suspend the specified pair, click [OK]. specified volume pairs? Otherwise, click [Cancel]. 6010 9075 Are you sure you want to delete the...
  • Page 161 Table 52 Error codes (part code 6010) (continued) Part Error Error Message Recommended Action Severity Code Number Level 6010 9121 Data has been changed and the graph To execute this operation, click [OK], has been displayed. If you continue this Otherwise, click [Cancel].
  • Page 162 Table 52 Error codes (part code 6010) (continued) Part Error Error Message Recommended Action Severity Code Number Level 6010 9308 You set the same path more than once. Since there were overlapped paths in The duplicate paths are excluded. the added paths, the overlapped paths were eliminated.
  • Page 163 Table 52 Error codes (part code 6010) (continued) Part Error Error Message Recommended Action Severity Code Number Level 6010 55204 The M-VOL or R-VOL is not supported by Check the settings of the specified RCU, the specified RCU. M-VOL and R-VOL. 6010 56537 There are no consistency groups...
  • Page 164 Table 52 Error codes (part code 6010) (continued) Part Error Error Message Recommended Action Severity Code Number Level 6010 65770 There are no RCUs available. Register Register some RCUs of CU Free, then some RCUs of CU Free, then retry the retry the operation.

  • Page 165: Part Code 6505

    Table 52 Error codes (part code 6010) (continued) Part Error Error Message Recommended Action Severity Code Number Level 6010 69038 File name is not selected. Select the file name, then retry the operation. 6010 69039 Are you sure you want to delete the To delete the file, click [OK], To cancel selected file? the deletion, click [Cancel].
  • Page 166 Table 53 Error codes (part code 6505) (continued) Part Error Error Message Recommended Action Severity Code Number Level 6505 7310 This error code is not registered. If the same error occurs despite retrying, please contact HP Technical Support. 6505 8000 An error occurred during SVP Retry the operation.
  • Page 167 Table 53 Error codes (part code 6505) (continued) Part Error Error Message Recommended Action Severity Code Number Level 6505 8712 The operation was rejected due to a If you are performing a path operation, 'FREEZE' state. retry the operation after the FREEZE status is released.
  • Page 168 Table 53 Error codes (part code 6505) (continued) Part Error Error Message Recommended Action Severity Code Number Level 6505 8728 The number of minimum paths exceeds Do either of the following to recover from the number of normal paths. the error: If the error code is 100c, add normal paths, then set the minimum number of paths.
  • Page 169 Table 53 Error codes (part code 6505) (continued) Part Error Error Message Recommended Action Severity Code Number Level 6505 8742 Pinned track(s) exists in the primary data Check the status of the pinned tracks in volume. the primary data volume, and clear the pinned tracks.
  • Page 170 Table 53 Error codes (part code 6505) (continued) Part Error Error Message Recommended Action Severity Code Number Level 6505 8758 An unexpected error occurred in the Please contact HP Technical Support. primary subsystem. 6505 8764 The secondary data volume is unusable, Check the SSB of the specified or the emulation type of the secondary secondary data volume.
  • Page 171 Table 53 Error codes (part code 6505) (continued) Part Error Error Message Recommended Action Severity Code Number Level 6505 8819 The specified secondary data volume Check the status of the secondary data must not be: volume. in an intervention-requested condition in a protected condition in an unusable condition a Business Copy S-VOL or a Business...
  • Page 172 Table 53 Error codes (part code 6505) (continued) Part Error Error Message Recommended Action Severity Code Number Level 6505 8893 An internal error occurred. Check the SSB log, then contact HP Technical Support. 6505 8894 Jobs exist on the port. Stop the jobs from the host and retry the operation.
  • Page 173 Table 53 Error codes (part code 6505) (continued) Part Error Error Message Recommended Action Severity Code Number Level 6505 8936 The Paircreate (Add Pair) operation Check the microcode version of the failed. The microcode version of the secondary storage system. specified secondary subsystem does not support Remote Copy with NAS volumes.
  • Page 174 Table 53 Error codes (part code 6505) (continued) Part Error Error Message Recommended Action Severity Code Number Level 6505 58015 The specified volume is blocked. Please contact HP Technical Support. 6505 58016 The cache or the shared memory is in Please contact HP Technical Support.
  • Page 175 Table 53 Error codes (part code 6505) (continued) Part Error Error Message Recommended Action Severity Code Number Level 6505 58034 The operation is impossible because the Wait until the storage system is ready. subsystem is being powered on. 6505 58035 No more journal volumes can be Check the number of the journal volumes registered, or too many volumes are...
  • Page 176 Table 53 Error codes (part code 6505) (continued) Part Error Error Message Recommended Action Severity Code Number Level 6505 58079 The specified primary data volume Check the status of the specified primary cannot be used as an S-VOL (secondary data volume in the Volume Retention volume) because of Volume Retention window or the Data Retention window.
  • Page 177 Table 53 Error codes (part code 6505) (continued) Part Error Error Message Recommended Action Severity Code Number Level 6505 58094 The specified primary data volume Identify the journal where the specified cannot be deleted because the volume primary data volume is registered. is already registered in another journal.
  • Page 178 Table 53 Error codes (part code 6505) (continued) Part Error Error Message Recommended Action Severity Code Number Level 6505 58106 The operation failed because the Confirm the following items about the specified data volumes were in one of specified primary data volume and the following status: secondary data volume.
  • Page 179 Table 53 Error codes (part code 6505) (continued) Part Error Error Message Recommended Action Severity Code Number Level 6505 58272 A Concurrent Copy operation is in Check the status of the specified progress on the specified secondary data secondary data volume. volume.
  • Page 180 Table 53 Error codes (part code 6505) (continued) Part Error Error Message Recommended Action Severity Code Number Level 6505 58286 The command was rejected because the Check the command parameters. command was issued to the primary data volume. The command is supposed to be issued to the secondary data volume.
  • Page 181 Table 53 Error codes (part code 6505) (continued) Part Error Error Message Recommended Action Severity Code Number Level 6505 58298 The specified secondary data volume is Check whether the specified secondary used by Concurrent Copy, Compatible data volume is used by Concurrent XRC or another program product.
  • Page 182 Table 53 Error codes (part code 6505) (continued) Part Error Error Message Recommended Action Severity Code Number Level 6505 58329 The operation of Add Pair (Paircreate) Please contact HP Technical Support. or Resume Pair (Pairresync) cannot be performed, because the data are remained in the journal cache for the master journal.
  • Page 183 Table 53 Error codes (part code 6505) (continued) Part Error Error Message Recommended Action Severity Code Number Level 6505 58345 The Add Pair (Paircreate) operation Be sure that IO suppression mode of the failed due to one of the following specified secondary data volume is reasons: enabled on the Universal Volume Mgr...
  • Page 184 Table 53 Error codes (part code 6505) (continued) Part Error Error Message Recommended Action Severity Code Number Level 6505 58353 The operation failed because the Extract the possible combination of specified secondary data volume was program products from the combinations one of the following: of program products described in the message.
  • Page 185 Table 53 Error codes (part code 6505) (continued) Part Error Error Message Recommended Action Severity Code Number Level 6505 58458 A different mirror ID has already been Specify the same mirror ID as the registered in the specified master journal. registered mirror ID, then retry the operation.
  • Page 186 Table 53 Error codes (part code 6505) (continued) Part Error Error Message Recommended Action Severity Code Number Level 6505 58503 The specified operation failed due to the Check the attribute and the mirror status attribute or the mirror status in the of the journal.
  • Page 187 Table 53 Error codes (part code 6505) (continued) Part Error Error Message Recommended Action Severity Code Number Level 6505 58561 The Add Pair operation or the Resume Check the timer type of the master and Pair operation failed, because the timer the restore journal.
  • Page 188 Table 53 Error codes (part code 6505) (continued) Part Error Error Message Recommended Action Severity Code Number Level 6505 58593 The storage system has accepted the Wait for a while, and refresh the request normally, however the processing window. If this message is displayed requires some time.
  • Page 189 Table 53 Error codes (part code 6505) (continued) Part Error Error Message Recommended Action Severity Code Number Level 6505 58607 Journals cannot be deleted from the Check the journals in the specified extended consistency group (EXCTG), extended CT group. because the specified journal is not registered.
  • Page 190 Table 53 Error codes (part code 6505) (continued) Part Error Error Message Recommended Action Severity Code Number Level 6505 58621 Journals cannot be added to the Check the attribute of the specified extended consistency group (EXCTG), journal. because the attribute of the specified journal is invalid.
  • Page 191 Table 53 Error codes (part code 6505) (continued) Part Error Error Message Recommended Action Severity Code Number Level 6505 58685 Delta resync operation failed because Check the following of the specified the specified primary data volume was primary data volume. not a data volume of Continuous Access The volume is an M-VOL of a Synchronous or Continuous Access...
  • Page 192 Table 53 Error codes (part code 6505) (continued) Part Error Error Message Recommended Action Severity Code Number Level 6505 58694 The Delta resync operation failed. Check Check the status of the secondary data the status of the secondary data volume, volume, or the status of the connected or the status of the connected communication line.
  • Page 193 Table 53 Error codes (part code 6505) (continued) Part Error Error Message Recommended Action Severity Code Number Level 6505 58704 The operation to change the status to the Check the status of the data volumes in status ready for Delta resync failed the Continuous Access Synchronous, because the status of the volumes was Continuous Access Synchronous Z,...
  • Page 194 Table 53 Error codes (part code 6505) (continued) Part Error Error Message Recommended Action Severity Code Number Level 6505 58718 The licensed capacity of Continuous Check the licensed capacity of this Access Journal or Continuous Access program product and the related Journal Z on the RCU is insufficient.
  • Page 195 Table 53 Error codes (part code 6505) (continued) Part Error Error Message Recommended Action Severity Code Number Level 6505 66591 The number of digits of CU (P-VOL) is Check the contents of the spreadsheet. invalid. 6505 66592 The format of CU (P-VOL) is invalid. Check the contents of the spreadsheet.
  • Page 196 Table 53 Error codes (part code 6505) (continued) Part Error Error Message Recommended Action Severity Code Number Level 6505 66616 The value entered as LDEV (local VOL) Check the contents of the spreadsheet. is outside the setting range. 6505 66617 The number of digits of LDKC (paired Check the contents of the spreadsheet.
  • Page 197 Table 53 Error codes (part code 6505) (continued) Part Error Error Message Recommended Action Severity Code Number Level 6505 66641 The value entered as DKCSN is outside Check the contents of the spreadsheet. the setting range. 6505 66642 The number of digits of ControllerID is Check the contents of the spreadsheet.
  • Page 198 Table 53 Error codes (part code 6505) (continued) Part Error Error Message Recommended Action Severity Code Number Level 6505 66667 The format of S-VOLWrite is invalid. Check the contents of the spreadsheet. 6505 66668 The value entered as S-VOLWrite is Check the contents of the spreadsheet.
  • Page 199 Table 53 Error codes (part code 6505) (continued) Part Error Error Message Recommended Action Severity Code Number Level 6505 68006 The Add Pair (Paircreate) operation Check if the LDKC number of the primary failed. data volume and the LDKC number of the master journal are the same.
  • Page 200 Table 53 Error codes (part code 6505) (continued) Part Error Error Message Recommended Action Severity Code Number Level 6505 68025 The specified primary data volume is Install the Disaster Recovery Extended used as a pair volume of Continuous function in the primary storage system. Access Synchronous or Continuous Access Synchronous Z.
  • Page 201 Table 53 Error codes (part code 6505) (continued) Part Error Error Message Recommended Action Severity Code Number Level 6505 68784 The Pairresync operation failed because The master journal group of the specified the specified primary data volume was primary data volume runs on the 2DC one of the following.
  • Page 202 Table 53 Error codes (part code 6505) (continued) Part Error Error Message Recommended Action Severity Code Number Level 6505 68850 The operation failed, because the Specify “Mirror” for the [Range], then consistency (CT) group of specified data retry the operation. volume was being shared with multiple primary and secondary storage systems, and “LU”...

  • Page 203: Part Code 6507

    Table 53 Error codes (part code 6505) (continued) Part Error Error Message Recommended Action Severity Code Number Level 6505 68887 The operation failed, because the Confirm the relationship status of specified primary data volume was as Compatible FlashCopy and the pair follows: status of Continuous Access Synchronous This volume was used as T-VOL of...

  • Page 204: Part Code 6510

    Table 54 Error codes (part code 6507) (continued) Part Error Error Message Recommended Action Severity Code Number Level 6507 7070 An error occurred during SVP If the same error occurs despite retrying, processing. If this problem persists, please contact HP Technical Support. please contact HP Technical Support.
  • Page 205 Table 55 Error codes (part code 6510) (continued) Part Error Error Message Recommended Action Severity Code Number Level 6510 9024 Are you sure you want to exchange the Ensure that the associated channel paths specified ports? Please confirm the are offline. associated channel paths are off-line.
  • Page 206 Table 55 Error codes (part code 6510) (continued) Part Error Error Message Recommended Action Severity Code Number Level 6510 9120 The graph will be closed if you execute To execute the processing and close the the processing. Do you want to execute graph, click [OK], Otherwise, click the processing? [Cancel].
  • Page 207 Table 55 Error codes (part code 6510) (continued) Part Error Error Message Recommended Action Severity Code Number Level 6510 55202 The specified controller ID cannot be Check the specified controller ID. used. 6510 55207 Some of the specified values are The value of "Threshold of start Async incorrect.
  • Page 208 Table 55 Error codes (part code 6510) (continued) Part Error Error Message Recommended Action Severity Code Number Level 6510 59008 Are you sure you want to delete the To delete the specified path, click [OK]. paths of the specified subsystem? Otherwise, click [Cancel].
  • Page 209 Table 55 Error codes (part code 6510) (continued) Part Error Error Message Recommended Action Severity Code Number Level 6510 59100 The same volume is stored more than Use the sort function to identify volumes once in the Preview list. with the same LDKC number, the same CU number and the same LDEV number.
  • Page 210 Table 55 Error codes (part code 6510) (continued) Part Error Error Message Recommended Action Severity Code Number Level 6510 59326 Specify a mirror ID other than "0" if you Specify a mirror ID other than 0. create a pair ready for Delta resync. 6510 59327 You cannot specify [Entire] or [None] to...

  • Page 211: Part Code 6610

    Table 55 Error codes (part code 6510) (continued) Part Error Error Message Recommended Action Severity Code Number Level 6510 69017 No more journals can be registered, Check the number of registered journals. because the number of registered journals has reached the maximum. 6510 69018 There are two or more LDKC numbers...
  • Page 212 Table 56 Error codes (part code 6610) (continued) Part Error Error Message Recommended Action Severity Code Number Level 6610 9008 SIMs of Continuous Access Journal and Click [OK]. Continuous Access Journal Z are cleared. 6610 9009 The export is complete. Click [OK].
  • Page 213 Table 56 Error codes (part code 6610) (continued) Part Error Error Message Recommended Action Severity Code Number Level 6610 91 16 Another operator has changed the Click [OK]. Gathering Interval value. The graph will be closed. 6610 91 17 Are you sure you want to close the To close the graph, click [OK].
  • Page 214 Table 56 Error codes (part code 6610) (continued) Part Error Error Message Recommended Action Severity Code Number Level 6610 55037 Too many mirrors in the journal. Check the number of mirrors in the journal. Then delete unused mirrors, or register them in another journal. 6610 55038 Too many mirrors in the subsystem.
  • Page 215 Table 56 Error codes (part code 6610) (continued) Part Error Error Message Recommended Action Severity Code Number Level 6610 59004 An error occurred. Please check the error Check the error information. details. 6610 59005 An invalid value is specified. Specify the valid value. 6610 59006 No more journal volumes can be...
  • Page 216 Table 56 Error codes (part code 6610) (continued) Part Error Error Message Recommended Action Severity Code Number Level 6610 59041 Warning: To delete the journal volume, click [Yes]. Otherwise, click [No]. A mainframe volume is included in the journal volumes to be deleted. HP recommends that you record the LDKC number, the CU number and the Note that the following points if you have...
  • Page 217 Table 56 Error codes (part code 6610) (continued) Part Error Error Message Recommended Action Severity Code Number Level 6610 591 13 Multiple CLPR numbers are existing in Check the CLPR number of the specified the specified volume, or you tried to volume and the CLPR numbers of volumes register a volume different from the CLPR if it is already existed.
  • Page 218 Table 56 Error codes (part code 6610) (continued) Part Error Error Message Recommended Action Severity Code Number Level 6610 59326 Specify a mirror ID other than "0" if you Specify a mirror ID other than 0. create a pair ready for Delta resync. 6610 59327 You cannot specify [Entire] or [None] to...

  • Page 219: Part Code 6805

    Table 56 Error codes (part code 6610) (continued) Part Error Error Message Recommended Action Severity Code Number Level 6610 69017 No more journals can be registered, Check the number of registered journals. because the number of registered journals has reached the maximum. 6610 69018 There are two or more LDKC numbers...
  • Page 220 Table 57 Error codes (part code 6805) (continued) Part Error Error Message Recommended Action Severity Code Number Level 6805 8310 The subsystem status is invalid. Please Retry the same operation several times. contact HP Technical Support. If this problem persists, please contact HP Technical Support.

  • Page 221: Part Code 6810

    Part code 6810 Table 58 Error codes (part code 6810) Part Error Error Message Recommended Action Severity Code Number Level 6810 5122 No data has been changed. The operation has been rejected because there is no data to set. Click [OK], then go on to the next operation.

  • Page 222: Message (Part Code Group 7Nnn)

    9 Message (part code group 7nnn) This chapter includes the error messages with the part code 7005 to 71 10. Part code 7005 Table 59 Error codes (part code 7005) Part Error Error Message Recommended Action Severity Code Number Level 7005 5013 An error occurred during SVP...
  • Page 223 Table 59 Error codes (part code 7005) (continued) Part Error Error Message Recommended Action Severity Code Number Level 7005 8501 The command has been rejected, Wait a while, and retry the operation. because the command specified last time is being processed. 7005 8502 You cannot reserve the volume, because...
  • Page 224 Table 59 Error codes (part code 7005) (continued) Part Error Error Message Recommended Action Severity Code Number Level 7005 8517 The number of S-VOL cylinders exceeds Check the contents, and retry. the maximum. 7005 8518 You cannot create a pair, because the Check the emulation type.
  • Page 225 Table 59 Error codes (part code 7005) (continued) Part Error Error Message Recommended Action Severity Code Number Level 7005 8538 An SM failure was detected. Please contact HP Technical Support. 7005 8539 There is insufficient shared memory to There is insufficient shared memory in create 4096 pairs.
  • Page 226 Table 59 Error codes (part code 7005) (continued) Part Error Error Message Recommended Action Severity Code Number Level 7005 8558 The command has been rejected, Restore the blocked volume, then retry because the specified volume is blocked the operation. or used as a system disk. The system disk cannot be specified as a reserved volume.
  • Page 227 Table 59 Error codes (part code 7005) (continued) Part Error Error Message Recommended Action Severity Code Number Level 7005 8580 The specified volume is for backup You cannot use the volume. Specify other servers only. volume, and retry the operation. 7005 8581 The specified volume is not for backup...
  • Page 228 Table 59 Error codes (part code 7005) (continued) Part Error Error Message Recommended Action Severity Code Number Level 7005 8600 The RAID level of the specified volume Check the RAID level, and specify a is not supported. volume of the supported RAID level, then retry the operation.
  • Page 229 Table 59 Error codes (part code 7005) (continued) Part Error Error Message Recommended Action Severity Code Number Level 7005 8619 The specified S-VOL is defined as a Release the Auto LUN setting. source volume for Auto LUN. 7005 8622 The command has been rejected, The P-VOL of Continuous Access because the specified volume is used as Synchronous pair cannot be used as a...
  • Page 230 Table 59 Error codes (part code 7005) (continued) Part Error Error Message Recommended Action Severity Code Number Level 7005 8640 The command has been rejected, Wait until Reverse Copy or Quick because the pair sharing the P-VOL was Restore completes. in the Reverse Copy or Quick Restore status.
  • Page 231 Table 59 Error codes (part code 7005) (continued) Part Error Error Message Recommended Action Severity Code Number Level 7005 8654 Boot device and S-VOL do not match in Check the target volume number. Paircreate, Pairresync, or Pairsplit-S instructions. 7005 8655 An invalid secondary SSID is specified Check the contents, and retry.
  • Page 232 Table 59 Error codes (part code 7005) (continued) Part Error Error Message Recommended Action Severity Code Number Level 7005 57102 An error occurred during SVP If this problem persists, please contact processing. If this problem persists, HP Technical Support. please contact HP Technical Support. 7005 58000 The command has been rejected...
  • Page 233 Table 59 Error codes (part code 7005) (continued) Part Error Error Message Recommended Action Severity Code Number Level 7005 58299 The operation failed because the Check the requirements for using the specified P-VOL was a data volume of volume with Continuous Access Journal. Continuous Access Journal.
  • Page 234 Table 59 Error codes (part code 7005) (continued) Part Error Error Message Recommended Action Severity Code Number Level 7005 58493 The PCB required for this operation is Mount the required PCB, then retry the not mounted. Check the subsystem operation. configuration.
  • Page 235 Table 59 Error codes (part code 7005) (continued) Part Error Error Message Recommended Action Severity Code Number Level 7005 58585 The operation failed because the CU Volumes that do not belong to CU group group of the specified volume is not 0 are currently not supported.
  • Page 236 Table 59 Error codes (part code 7005) (continued) Part Error Error Message Recommended Action Severity Code Number Level 7005 68750 The Quick Restore command has been Quick Restore cannot be executed by rejected, because the specified pair is the current pair configuration. composed of the Thin Provisioning volume and the volumes other than Thin Provisioning volume.
  • Page 237 Table 59 Error codes (part code 7005) (continued) Part Error Error Message Recommended Action Severity Code Number Level 7005 68867 The command has been rejected, Specify another volume. because the volume specified as P-VOL is a quorum disk. 7005 68868 The command has been rejected, Specify another volume.

  • Page 238: Part Code 7007

    Table 59 Error codes (part code 7005) (continued) Part Error Error Message Recommended Action Severity Code Number Level 7005 75004 The command was rejected, because the Associate the specified Thin Provisioning Thin Provisioning volume specified as a volume with a pool, then retry the reserved volume was not associated with operation.
  • Page 239 Table 61 Error codes (part code 7010) (continued) Part Error Error Message Recommended Action Severity Code Number Level 7010 51 18 The MU number was not selected. Select MU number. 7010 51 19 No P-VOL is selected. Select P-VOL, and operate. 7010 5120 No S-VOL is selected.
  • Page 240 Table 61 Error codes (part code 7010) (continued) Part Error Error Message Recommended Action Severity Code Number Level 7010 9005 An error occurred. Check the error code. An error occurred during the indicated operation. See the error code for each operation in the Preview list.

  • Page 241: Part Code 7105

    Part code 7105 Table 62 Error codes (part code 7105) Part Error Error Message Recommended Action Severity Code Number Level 7105 5099 An error occurred during SVP If this problem persists, please contact processing. If this problem persists, HP Technical Support. please contact HP Technical Support.
  • Page 242 Table 62 Error codes (part code 7105) (continued) Part Error Error Message Recommended Action Severity Code Number Level 7105 8507 The Split Pair command was issued to You cannot execute the Split Pair the pairs in the split status. operation because the pair is already in the Split status.
  • Page 243 Table 62 Error codes (part code 7105) (continued) Part Error Error Message Recommended Action Severity Code Number Level 7105 8529 An internal logic error occurred. Please contact HP Technical Support. 7105 8530 An internal logic error occurred. Please contact HP Technical Support. 7105 8531 An internal logic error occurred.
  • Page 244 Table 62 Error codes (part code 7105) (continued) Part Error Error Message Recommended Action Severity Code Number Level 7105 8550 The command has been rejected, Restore the blocked volume, then retry because the specified S-VOL is blocked the operation. or used as a system disk. The system disk cannot be specified as an S-VOL.
  • Page 245 Table 62 Error codes (part code 7105) (continued) Part Error Error Message Recommended Action Severity Code Number Level 7105 8569 The command has been rejected, See the section "Planning number of because the area of the differential table pairs" in the Business Copy for or pair table to set pairs is insufficient.
  • Page 246 Table 62 Error codes (part code 7105) (continued) Part Error Error Message Recommended Action Severity Code Number Level 7105 8591 The specified pair is already set in Check the contents, and retry. another group. 7105 8592 The command was rejected, because the Check the capacity of the installed licensed capacity was exceeded.
  • Page 247 Table 62 Error codes (part code 7105) (continued) Part Error Error Message Recommended Action Severity Code Number Level 7105 8609 The specified volume is not set as a Check the status of the volume. reserved volume. 7105 8610 The T-VOL is a target volume for Auto Release the Auto LUN setting.
  • Page 248 Table 62 Error codes (part code 7105) (continued) Part Error Error Message Recommended Action Severity Code Number Level 7105 8631 The specified CU number is invalid. Please contact HP Technical Support. 7105 8632 The timing of issuing the command is Please contact HP Technical Support.
  • Page 249 Table 62 Error codes (part code 7105) (continued) Part Error Error Message Recommended Action Severity Code Number Level 7105 8649 Because the boot device is the T-VOL in Check the specified volume number. the DeletePair command, the flag does not match. 7105 8650 The boot device and the S-VOL do not...
  • Page 250 Table 62 Error codes (part code 7105) (continued) Part Error Error Message Recommended Action Severity Code Number Level 7105 8991 The command has been rejected, Withdraw the Compatible FlashCopy because the Compatible FlashCopy relationship. relationship exists. 7105 8992 The command has been rejected, Install additional shared memory.
  • Page 251 Table 62 Error codes (part code 7105) (continued) Part Error Error Message Recommended Action Severity Code Number Level 7105 58004 The command has been rejected The requested operation cannot be because the issued request is an performed. Check the status of the operation that cannot be performed with specified volume.
  • Page 252 Table 62 Error codes (part code 7105) (continued) Part Error Error Message Recommended Action Severity Code Number Level 7105 58518 The operation failed, because the To continue the operation, delete all Snapshot pair(s) existed. Snapshot pair(s) and retry. 7105 58519 The operation failed, because the To continue the operation, delete all Snapshot pair(s) existed.
  • Page 253 Table 62 Error codes (part code 7105) (continued) Part Error Error Message Recommended Action Severity Code Number Level 7105 68744 The command has been rejected, Retry the operation after the Quick because Quick Format is performed on Format has completed. the specified T-VOL.

  • Page 254: Part Code 71 10

    Table 62 Error codes (part code 7105) (continued) Part Error Error Message Recommended Action Severity Code Number Level 7105 68774 The SI Operation for FICON(R) Data External Storage volume cannot be used Migration failed, because the T-VOL of as a T-VOL. Specify another volume. the specified pair was used by External Storage.
  • Page 255 Table 63 Error codes (part code 71 10) (continued) Part Error Error Message Recommended Action Severity Code Number Level 71 10 5120 The T-VOL is not selected. Select the T-VOL, and retry the operation. 71 10 5121 The data has been changed. If you select Apply the data in the Preview list.
  • Page 256 Table 63 Error codes (part code 71 10) (continued) Part Error Error Message Recommended Action Severity Code Number Level 71 10 91 10 Do you want to execute the Initialize To continue processing, click [OK]. operation? Otherwise, click [Cancel]. 71 10 9377 Do you want to enable the setting to To continue processing, click [OK].

  • Page 257: Message (Part Code Group 8Nnn)

    10 Message (part code group 8nnn) This chapter includes the error messages with the part code 8005 to 8805. Part code 8005 Table 64 Error codes (part code 8005) Part Error Error Message Recommended Action Severity Code Number Level 8005 2002 An error occurred during SVP If this problem persists, please contact...
  • Page 258 Table 64 Error codes (part code 8005) (continued) Part Error Error Message Recommended Action Severity Code Number Level 8005 7060 An error occurred during SVP If this problem persists, please contact processing. HP Technical Support. 8005 71 1 1 The storage system is in the internal Wait, then click [Refresh].

  • Page 259: Part Code 8105

    Table 64 Error codes (part code 8005) (continued) Part Error Error Message Recommended Action Severity Code Number Level 8005 65783 There are functions that cannot change Confirm the setting status of the current the system disk option due to one of the system disk option.
  • Page 260 Table 65 Error codes (part code 8105) (continued) Part Error Error Message Recommended Action Severity Code Number Level 8105 1007 Failed to remove the path. The specified Check the setting. path is the last path of the volumes used for Remote Copy, Business Copy, Auto LUN, or Snapshot.
  • Page 261 Table 65 Error codes (part code 8105) (continued) Part Error Error Message Recommended Action Severity Code Number Level 8105 1066 WWN number, which is not registered, The configuration information has been is specified. (When deleting, or changed already. Check the settings, changing.) and request the configuration information setting again.
  • Page 262 Table 65 Error codes (part code 8105) (continued) Part Error Error Message Recommended Action Severity Code Number Level 8105 1 125 There are no host groups where the The configuration information has been WWN will be registered. changed already. Check the settings, and request the configuration information setting again.
  • Page 263 Table 65 Error codes (part code 8105) (continued) Part Error Error Message Recommended Action Severity Code Number Level 8105 1352 Logical paths remain on the Fibre-MCU Since the port you are trying to set is for port. This operation may cause a fatal Remote Copy, you must delete the logical damage to the logical paths.
  • Page 264 Table 65 Error codes (part code 8105) (continued) Part Error Error Message Recommended Action Severity Code Number Level 8105 1918 An external volume is mapped to the Delete the external volume that is external port to be operated. mapped to the external port to be operated, then retry the operation.
  • Page 265 Table 65 Error codes (part code 8105) (continued) Part Error Error Message Recommended Action Severity Code Number Level 8105 2510 No path can be set to the specified Please contact HP Technical Support and volume because the addition of volumes finish adding volumes.
  • Page 266 Table 65 Error codes (part code 8105) (continued) Part Error Error Message Recommended Action Severity Code Number Level 8105 5061 The number of lines is invalid. The CSV file can have up to 70,000 lines. 8105 5062 The size of the CSV file is invalid. Check the CSV file.
  • Page 267 Table 65 Error codes (part code 8105) (continued) Part Error Error Message Recommended Action Severity Code Number Level 8105 5747 The group cannot be added. Change Correct the name of the group. the name of the group. 8105 5748 The group ID does not exist. Correct the group ID.

  • Page 268: Part Code 8107

    Table 65 Error codes (part code 8105) (continued) Part Error Error Message Recommended Action Severity Code Number Level 8105 6012 An error occurred during SVP If this problem persists, please contact processing. HP Technical Support. 8105 6023 The SVP is busy. Please wait for a while, If the same problem persists despite and then retry the operation.

  • Page 269: Part Code 81 10 269

    Part code 81 10 Table 67 Error codes (part code 81 10) Part Error Error Message Recommended Action Severity Code Number Level 81 10 5001 Starting file transfer client. Wait about three minutes, then retry. 81 10 5002 Inaccurate data was acquired. The acquired data is inaccurate.

  • Page 270: Part Code 8210

    Part code 8210 Table 68 Error codes (part code 8210) Part Error Error Message Recommended Action Severity Code Number Level 8210 7440 An error occurred during processing. If If this problem persists, contact HP this problem persists, please contact HP Technical Support.
  • Page 271 Table 71 Error codes (part code 8505) (continued) Part Error Error Message Recommended Action Severity Code Number Level 8505 6012 An error occurred during SVP If this problem persists, please contact processing. If this problem persists, HP Technical Support. please contact HP Technical Support. 8505 6022 An error occurred during SVP...
  • Page 272 Table 71 Error codes (part code 8505) (continued) Part Error Error Message Recommended Action Severity Code Number Level 8505 55016 The value set as the maximum number Please contact HP Technical Support. of connections to each SLPR is invalid. SLPR No:%s 8505 55017 The total of the values registered as the...
  • Page 273 Table 71 Error codes (part code 8505) (continued) Part Error Error Message Recommended Action Severity Code Number Level 8505 55033 The same port is already registered in a Please contact HP Technical Support. different SLPR. 8505 55228 This function is not available. Install the program product.
  • Page 274 Table 71 Error codes (part code 8505) (continued) Part Error Error Message Recommended Action Severity Code Number Level 8505 58313 The configuration cannot be changed Check the Cache Residency size and the because the available Cache Residency number of Cache Residency areas. size or the number of Cache Residency areas in the intended CLPR is insufficient.

  • Page 275: Part Code 8507

    Part code 8507 Table 72 Error codes (part code 8507) Part Error Error Message Recommended Action Severity Code Number Level 8507 6012 An error occurred during SVP If the same problem persists despite processing. If this problem persists, retrying, please contact HP Technical please contact HP Technical Support.
  • Page 276 Table 73 Error codes (part code 8510) (continued) Part Error Error Message Recommended Action Severity Code Number Level 8510 55261 The concatenated parity group cannot Select another parity group, then retry be set across multiple CLPRs. Please the operation. select another parity group, and then retry the operation.

  • Page 277: Part Code 8605

    Part code 8605 Table 74 Error codes (part code 8605) Part Error Error Message Recommended Action Severity Code Number Level 8605 6012 An error occurred during SVP If this problem persists, please contact processing. If this problem persists, HP Technical Support. please contact HP Technical Support.

  • Page 278: Part Code 8805

    Table 75 Error codes (part code 8610) (continued) Part Error Error Message Recommended Action Severity Code Number Level 8610 65760 The field of destination e-mail address is Enter a destination e-mail address. left blank. When the mail notification service is enabled, destination e-mail address is required to input.
  • Page 279 Table 76 Error codes (part code 8805) (continued) Part Error Error Message Recommended Action Severity Code Number Level 8805 6023 An error occurred during SVP If this problem persists, please contact processing. HP Technical Support. 8805 6024 An error occurred during SVP If this problem persists, please contact processing.

  • Page 280: 1 Message (Part Code Group 9Nnn)

    1 1 Message (part code group 9nnn) This chapter includes the error messages with the part code 9005 to 9610. Part code 9005 Table 77 Error codes (part code 9005) Part Error Error Message Recommended Action Severity Code Number Level 9005 5013 An error occurred during SVP...

  • Page 281: Part Code 9007

    Table 77 Error codes (part code 9005) (continued) Part Error Error Message Recommended Action Severity Code Number Level 9005 71 16 An error occurred during SVP If this problem persists, please contact processing. If this problem persists, HP Technical Support. please contact HP Technical Support.

  • Page 282: Part Code 9010

    Part code 9010 Table 79 Error codes (part code 9010) Part Error Error Message Recommended Action Severity Code Number Level 9010 7440 An error occurred during processing. If If the same problem persists despite this problem persists, please contact HP retrying, please contact HP Technical Technical Support.
  • Page 283 Table 80 Error codes (part code 9105) (continued) Part Error Error Message Recommended Action Severity Code Number Level 9105 5819 The specified port is not supported by Specify a port supported by this function. this function. 9105 5820 When the host group has a host to which Check the specified host and port.

  • Page 284: Part Code 9107

    Part code 9107 Table 81 Error codes (part code 9107) Part Error Error Message Recommended Action Severity Code Number Level 9107 6012 An error occurred during SVP An error occurred during SVP processing. If this problem persists, processing. If this problem persists, please contact HP Technical Support.
  • Page 285 Table 82 Error codes (part code 91 10) (continued) Part Error Error Message Recommended Action Severity Code Number Level 91 10 5621 No item is selected. Please select an Click [OK], select an item, and retry the item. operation. 91 10 5622 If you want to continue this operation, Click [OK], select only one line, and retry...

  • Page 286: Part Code 9205

    Table 82 Error codes (part code 91 10) (continued) Part Error Error Message Recommended Action Severity Code Number Level 91 10 9336 Confirm that the channel path(s) and the To set up, click [Yes]. Otherwise, click device(s) included in the setting [No].
  • Page 287 Table 83 Error codes (part code 9205) (continued) Part Error Error Message Recommended Action Severity Code Number Level 9205 7060 An error occurred during SVP If this problem persists, please contact processing. If this problem persists, HP Technical Support. please contact HP Technical Support. 9205 71 1 1 An error occurred during SVP...

  • Page 288: Part Code 9210

    Table 83 Error codes (part code 9205) (continued) Part Error Error Message Recommended Action Severity Code Number Level 9205 66005 The spreadsheet declaration statement Check the contents of the Volume or the definition statement is not entered Retention spreadsheet. in the spreadsheet file. 9205 66006 The number of data items entered in the...

  • Page 289: Part Code 9605

    Part code 9605 Table 85 Error codes (part code 9605) Part Error Error Message Recommended Action Severity Code Number Level 9605 5013 An error occurred during SVP If this problem persists, please contact processing. HP Technical Support. 9605 5030 No commands are issued. Issue a command again.
  • Page 290 Table 85 Error codes (part code 9605) (continued) Part Error Error Message Recommended Action Severity Code Number Level 9605 8128 A parameter error occurred. If this problem persists, please contact HP Technical Support. 9605 8132 This error code is not registered. If this problem persists, please contact HP Technical Support.
  • Page 291 Table 85 Error codes (part code 9605) (continued) Part Error Error Message Recommended Action Severity Code Number Level 9605 58418 The access attribute cannot be changed, Release or suspend the Continuous because the status of the specified Access Journal volume. Continuous Access Journal volume is in "PAIR"...

  • Page 292: Part Code 9610

    Part code 9610 Table 86 Error codes (part code 9610) Part Error Error Message Recommended Action Severity Code Number Level 9610 7060 An error occurred during SVP If this problem persists, please contact processing. If this problem persists, HP Technical Support. please contact HP Technical Support.

  • Page 293: Message (Part Code Group 10Nnn)

    12 Message (part code group 10nnn) This chapter includes the error messages with the part code 10010 and 10122. Part code 10010 Table 87 Error codes (part code 10010) Part Error Error Message Recommended Action Severity Code Number Level 10010 5501 1 0 cannot be specified in all the fields or Reply to the message.

  • Page 294: Part Code 10122

    Part code 10122 Table 89 Error codes (part code 10122) Part Error Error Message Recommended Action Severity Code Number Level 10122 105194 An error occurred while formatting. Retry the operation. If the same problem persists despite retrying, please contact HP Technical Support. 10122 105195 An error occurred while preparing the...
  • Page 295 Table 89 Error codes (part code 10122) (continued) Part Error Error Message Recommended Action Severity Code Number Level 10122 107002 An internal logic error occurred. If the problem persists despite retrying, please contact HP Technical Support. 10122 107003 The processing cannot continue due to Refresh the window, then retry the an internal logic contradiction.

  • Page 296: Message (Part Code Group 20Nnn)

    13 Message (part code group 20nnn) This chapter includes the error messages with the part code 20020 to 20624. Part code 20020 Table 90 Error codes (part code 20020) Part Error Error Message Recommended Action Severity Code Number Level 20020 107000 An error occurred during SVP If this problem persists, please contact...
  • Page 297 Table 90 Error codes (part code 20020) (continued) Part Error Error Message Recommended Action Severity Code Number Level 20020 107020 A file or a directory of the specified path Check the environment of file or directory does not exist, or the access is rejected. of the specified path.
  • Page 298 Table 90 Error codes (part code 20020) (continued) Part Error Error Message Recommended Action Severity Code Number Level 20020 107042 Failed to start the session due to no user Confirm whether you are authorized. authority. 20020 107043 Failed to save the specific information of Check the environment.
  • Page 299 Table 90 Error codes (part code 20020) (continued) Part Error Error Message Recommended Action Severity Code Number Level 20020 107059 The key store file does not exist. Check the environment. 20020 107060 Failed to get a certificate. Check the environment. 20020 107061 Failed to access the key store file.

  • Page 300: Part Code 20121

    Table 90 Error codes (part code 20020) (continued) Part Error Error Message Recommended Action Severity Code Number Level 20020 107094 The number of onetime keys has Wait for a while, then retry the exceeded the maximum. operation. 20020 107095 Failed to authenticate the user account. Check the environment.
  • Page 301 Table 91 Error codes (part code 20121) (continued) Part Error Error Message Recommended Action Severity Code Number Level 20121 107024 A connection error has occurred. Check the internet protocol (IP) address. If the IP address is correct, terminate the browser (also terminate the storage list browser), then log it in again.

  • Page 302: Part Code 20122

    Table 91 Error codes (part code 20121) (continued) Part Error Error Message Recommended Action Severity Code Number Level 20121 109001 Are you sure you want to remove the To continue processing, click [OK]. To selected row(s)? stop processing, click [Cancel]. 20121 109002 Do you want to cancel?
  • Page 303 Table 92 Error codes (part code 20122) (continued) Part Error Error Message Recommended Action Severity Code Number Level 20122 105069 The auto delete has already been set to Check the setting(s). enable. 20122 105278 This operation has a possibility to cause To continue the processing, click [OK].

  • Page 304: Part Code 20123

    Table 92 Error codes (part code 20122) (continued) Part Error Error Message Recommended Action Severity Code Number Level 20122 107019 An internal logic error occurred. Please contact HP Technical Support. 20122 108029 Remote Web Console cannot be used Check the state of installed licenses on because there is no license of Remote the license window.
  • Page 305 Table 93 Error codes (part code 20123) (continued) Part Error Error Message Recommended Action Severity Code Number Level 20123 107004 An internal logic error occurred. If the problem persists despite retrying, please contact HP Technical Support. 20123 107005 An internal logic error occurred. If the problem persists despite retrying, please contact HP Technical Support.
  • Page 306 Table 93 Error codes (part code 20123) (continued) Part Error Error Message Recommended Action Severity Code Number Level 20123 107018 A network error occurred. It is not Log in again. possible to connect with the SVP because a timeout error occurred while communicating with the SVP.

  • Page 307: Part Code 20222

    Table 93 Error codes (part code 20123) (continued) Part Error Error Message Recommended Action Severity Code Number Level 20123 108000 An internal logic error occurred. If the problem persists despite retrying, please contact HP Technical Support. 20123 108001 An internal logic error occurred. If the problem persists despite retrying, please contact HP Technical Support.

  • Page 308: Part Code 20322

    Table 94 Error codes (part code 20222) (continued) Part Error Error Message Recommended Action Severity Code Number Level 20222 109008 An error occurred during {0}. Check the If the problem persists despite retrying, error details with the error code from the please contact HP Technical Support.

  • Page 309: Part Code 20520

    Table 96 Error codes (part code 20422) (continued) Part Error Error Message Recommended Action Severity Code Number Level 20422 107001 The process cannot be continue due to Refresh the window, then retry the an internal logic contradiction. operation. If the same problem persists despite retrying, please contact HP Technical Support.

  • Page 310: Part Code 20522

    Part code 20522 Table 98 Error codes (part code 20522) Part Error Error Message Recommended Action Severity Code Number Level 20522 105268 Failed to delete the report. The specified report has already been deleted or is in use. Retry the operation. If the same problem occurs again, once switch the dialog window to another, or click [Refresh], then retry.

  • Page 311: 14 Support And Other Resources

    14 Support and other resources Contacting HP For worldwide technical support information, see the HP support website: http://www.hp.com/support Before contacting HP, collect the following information: Product model names and numbers Technical support registration number (if applicable) Product serial numbers Error messages Operating system type and revision level Detailed questions Subscription service...

  • Page 312: Conventions For Storage Capacity Values

    Conventions for storage capacity values P9000 disk arrays use the following values to calculate physical storage capacity values (hard disk drives): 1 KB (kilobyte) = 1,000 bytes 1 MB (megabyte) = 1,000 bytes 1 GB (gigabyte) = 1,000 bytes 1 TB (terabyte) = 1,000 bytes 1 PB (petabyte) = 1,000 bytes...

  • Page 313: Hp Product Documentation Survey

    WARNING! Indicates that failure to follow directions could result in bodily harm or death. CAUTION: Indicates that failure to follow directions could result in damage to equipment or data. IMPORTANT: Provides clarifying information or specific instructions. NOTE: Provides additional information. TIP: Provides helpful hints and shortcuts.

  • Page 314: Glossary

    Glossary allocation The ratio of allocated storage capacity versus total capacity as a percentage. Allocated storage refers to those logical devices (LDEVs) that have paths assigned to them. Allocated storage capacity is the sum of the storage of these LDEVs. Total capacity is the sum of the capacity of all LDEVs on the disk array.
  • Page 315 parity group A set of hard disk drives that have the same capacity and that are treated as one group. A parity group contains both user data and parity information, which enables user data to be accessed if one or more drives in the group is not available. path A path is created by associating a port, a target, and a LUN ID with one or more LDEVs.

  • Page 316: Index

    Index contacting HP, 31 1 conventions document, storage capacity values, text symbols, disk arrays supported models, document conventions, related information, 31 1 documentation HP website, 31 1 providing feedback, help obtaining, 31 1 technical support, 31 1 related documentation, 31 1 storage capacity values conventions, Subscriber's Choice, HP,...

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