Sign In
Upload
Manuals
Brands
Nortel Manuals
Software
CallPilot 5.0
Nortel CallPilot 5.0 Manuals
Manuals and User Guides for Nortel CallPilot 5.0. We have
1
Nortel CallPilot 5.0 manual available for free PDF download: Quick Start Manual
Nortel CallPilot 5.0 Quick Start Manual (66 pages)
Telephony System
Brand:
Nortel
| Category:
Software
| Size: 1.13 MB
Table of Contents
Table of Contents
5
How to Get Help
7
Getting Help from the Nortel Web Site
7
Getting Help over the Phone from a Nortel Solutions Center
7
Getting Help from a Specialist by Using an Express Routing Code
7
Getting Help through a Nortel Distributor or Reseller
8
Callpilot 5.0 Installation
9
Prerequisites to Callpilot 5.0 Installation
9
Callpilot 5.0 Installation Tasks
10
Time Requirements
11
CS 1000/M1 System Status Check
13
CS 1000/M1 System Status Check Tasks
13
Checking the Current IP Address of the PBX (LD 117)
14
Checking the Currently Configured VAS Ids
14
Checking the ELAN Interface Status of the PBX (LD 137)
15
Enabling the ELAN Interface of the PBX (LD 137)
15
Checking the Status of the ELAN Connection to the PBX (LD 48)
15
Callpilot Resource Configuration
17
Callpilot Resource Configuration Tasks
17
Configuring a New ELAN ID and VAS ID (LD 17)
18
Configuring System Parameters (LD 17)
19
Defining Callpilot in the Customer Data Block (LD 15)
20
Configuring the Route Data Block (LD 16)
22
Configuring Automatic Call Distribution (LD 23)
23
Configuring the DFDN (LD 23)
24
Configuring the CDN Queue (LD 23)
25
Configuring ACD Agents (LD 11)
26
Provisioning Telephones (LD 11)
27
Enabling Card Slots (LD 32)
29
Saving CS 1000/M1 Changes (LD 43)
30
Callpilot Server General Description
31
600R Callpilot Server
31
Front Panel
31
Back Panel
32
Nortel Callpilot
32
Quickstart Guide
32
1005R Callpilot Server
33
Front Panel
33
Back Panel
35
Callpilot Server Preinstallation
37
Recommended Tools
37
NN44200-313 01.02 Standard
37
Callpilot Server Preinstallation Tasks
38
Choosing a Location
38
Preparing the Site
38
NN44200-313 01.02 Standard
38
Connecting to the Network
39
Unpacking the Server
39
NN44200-313 01.02 Standard
39
Callpilot Server Installation
41
Callpilot Server Installation Tasks
41
Rack-Mounting the Server
41
NN44200-313 01.02 Standard
41
Installing Peripheral Devices
42
Installing Cables and Grounds
43
NN44200-313 01.02 Standard
43
Performing Preboot Checks
45
Connecting the Server to Power and Starting It
45
NN44200-313 01.02 Standard
45
Callpilot Server Configuration
47
Callpilot Server Configuration Tasks
47
Logging on to the Callpilot Server
47
Completing the Setup Wizard and Installing Peps
47
NN44200-313 01.02 Standard
47
Running the Configuration Wizard
49
NN44200-313 01.02 Standard
49
Configuring New Mailboxes and Additional Tasks
52
NN44200-313 01.02 Standard
52
Backing up the System
53
Callpilot Server Testing
55
Callpilot Server Testing Tasks
55
Checking Callpilot Connectivity and Channels
55
NN44200-313 01.02 Standard
55
Verifying that You Can Log on to Mailboxes
56
NN44200-313 01.02 Standard
56
Verifying that You Can Leave a Message
57
Verifying that You Can Retrieve a Message
57
Verifying that each Callpilot Channel Is Functioning Correctly
57
NN44200-313 01.02 Standard
57
Testing Pcanywhere Using a Remote PC
58
NN44200-313 01.02 Standard
58
What Is Next
59
Installing the Callpilot 5.0 Image
61
NN44200-313 01.02 Standard
61
Configuring Phantom Dns
63
NN44200-313 01.02 Standard
63
Advertisement
Advertisement
Related Products
Nortel CallPilot Mini
Nortel CallPilot Desktop Messaging
Nortel Contact Center Manager
Nortel CC MIS
Nortel CCT
Nortel CTI ToolKit
Nortel Contact Recording
Nortel Configuration Manager
Nortel Contact Center Multimedia and Outbound
Nortel Communication Control Toolkit
Nortel Categories
IP Phone
Telephone
Switch
Software
Server
More Nortel Manuals
Login
Sign In
OR
Sign in with Facebook
Sign in with Google
Upload manual
Upload from disk
Upload from URL