Smdr Talk Time (#611) -Release 2.0 Or Later - Lucent Technologies PARTNER Advanced Communications System Programming And Use Instructions

SMDR Talk Time (#611) —Release 2.0 or
Later
Description
Call reporting (often referred to as M Station Message Detail Recording or SMDR)
provides detailed tracking of telephone usage in a printed report. This System
Programming procedure allows you to indicate whether or not you want to include
a Talk field on call reports. The Talk field records talk time for all incoming outside
calls.
For Automatic System Answer and Direct Extension Dial calls, talk time does not
include the time during which the greeting plays or the time that the caller spends
waiting for someone to answer the call.
For all other calls, talk time is the same as call duration.
Related Features
Talk time is most helpful for Automatic System Answer or Direct
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Extension Dial calls.
You can use SMDR Record Type (#608) to specify the type of calls to be
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included on call reports.
You can use SMDR Output Format (#610) to identify whether a maximum
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of 15 digits or 24 digits is printed for dialed numbers on the call report.
When you change this feature to Active, the next call record that prints
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includes talk time as the last field on the call report. To print a new header,
use SMDR Top of Page (#609).
Considerations
This feature requires special hardware and/or software. For more
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information, see
If talk time is set to Active and SMDR Output Format (#610) is set to 24
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digits, the combined length of the fields for call record will be greater than
the 80 characters supported by most printers. If call records wrap around to
the next line, reduce the font size or increase the characters-per-inch
setting for the printer. If necessary, change the output format back to 15
digits.
Valid Entries
1 = Active
2 = Not Active4
''Call Reporting Devices (SMDR)'' on page 4-10.
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Feature Reference