Lucent Technologies PARTNER Advanced Communications System System Planner Manual
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Lucent Technologies PARTNER Advanced Communications System System Planner Manual

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PARTNER
®
Communications System
System Planner
Advanced
518-456-151
Issue 1
November 1997

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  • Page 1 PARTNER ® Advanced Communications System System Planner 518-456-151 Issue 1 November 1997...

  • Page 2: Table Of Contents

    Trademarks MLS-6, MLS-12, MLS 12-D, PARTNER, PARTNER MAIL, PARTNER MAIL Form B1 Supplemental Instructions: System Extensions VS, and PassageWay are registered trademarks of Lucent Technologies. Form B2 Supplemental Instructions: Customized Extension Settings Ordering Information Form C Supplemental Instructions: Button Templates The order number for this Planner is 518-456-151.

  • Page 3: Introduction

    Customer Training Filling Out Planning Forms for the Customers In the U.S., a Lucent Technologies representative will provide training at the The planning forms were designed to be as self explanatory as possible. The customer’s place of business when the system is installed and programmed.

  • Page 4: Form A Supplemental Instructions: System Configuration

    By default, the system is configured for Key mode. Changing to Hybrid mode Hunt Group Hunt Group sends incoming calls directly to an extension in requires Lucent Technologies Authorized Personnel to administer the system at the specified group 1–6. Programmed using option 1 of Group installation.

  • Page 5: System Settings

    Star Code Dial Delay {#410} 9. System Settings Contact the local telephone company to determine whether there is a delay Receptionist answers calls during business hours? after a star code is dialed, but before returning a second dial tone as a If “Yes,”...
  • Page 6 11. Auxiliary Equipment (System) ASA/DXD PC Card (Release 2.0 or later only) Check this box if the customer purchased the optional ASA/DXD PC Card to Check boxes that apply for auxiliary equipment connected to the control unit or store Automatic System Answer and Direct Extension Dial messages. to system wiring.

  • Page 7: Form B1 Supplemental Instructions: System Extensions

    Form B1 Supplemental Instructions: System Extensions This form provides basic information for each system extension. To customize NOTE: In addition to the VMS extensions, you must specify an extension (with line restrictions or other extension settings, you must also use Form B2. no lines assigned) where a remote maintenance device is installed.
  • Page 8 Write Transfer Return Ext. No. {#306} By default, a transferred call returns to the originating extension if the call is not picked up. To specify a different transfer return extension, write the extension number in this column. For extensions to which you are connecting a PARTNER MAIL system, PARTNER MAIL VS system, PARTNER Voice Messaging (virtual extensions 86 and 87), or auto attendant, indicate a transfer return extension—...

  • Page 9: Form B2 Supplemental Instructions: Customized Extension Settings

    Form B2 Supplemental Instructions: Customized Extension Settings calls are not answered, write “A” (Assigned) in this column. To program a Each row on Form B2 specifies settings—including group assignments—that VMS Cover button to turn coverage on and off at an extension, see Form C. can be copied to other extensions using Copy Settings {#399}.
  • Page 10 Identify Restrictions/Permissions Calling Group Extensions {#502} A user can ring or page (voice signal) all extensions in a Calling Group simul- Specify restrictions and permissions for each extension. taneously or transfer a call by ringing the group. Once an extension answers, the Line Access Restriction {#302} or ringing or paging stops at the other extensions in the group.

  • Page 11: Form C Supplemental Instructions: Button Templates

    Form C Supplemental Instructions: Button Templates PARTNER-6 Telephone There are eight pages to Form C—one page for each type of system phone and one page for an Intercom Autodialer. Use Form C to record line and pool button assignments and to indicate programming for system telephone buttons that do not have lines or pools assigned if the programming is to be performed from MLS-34D Telephone extension 10 or 11 during system installation.
  • Page 12 Intercom Autodialer The buttons on the Intercom Autodialer are automatically programmed as Intercom Auto Dial buttons for all system extensions in the following order: NOTE: Extensions 42–49 are available only if you are using Release 2.0 or later of PARTNER ACS. You can program the buttons to ring, voice signal, or manually signal;...
  • Page 13 Example Templates page 11.) The 34-button telephone has 15 lines assigned, and the Intercom Autodialer is programmed with Intercom Auto Dial and Manual Signaling buttons These examples show a PARTNER-34D telephone, PARTNER-CA48 Intercom for 31 extensions; the order of extensions has been changed to begin with Autodialer programmed for a receptionist, and a PARTNER-18 telephone extension 11 on the top left button.
  • Page 14 Button Feature Summary Wake Up Service Button Wake {#115} Allows the user at extension 10 to schedule an intercom call to a target extension at a This section lists button features in order by feature type and feature name. designated time. If Music on Hold {#602} is active, music is played when the phone is For each feature, the first line shows the following information: answered;...
  • Page 15 Manual Signaling—Ring Caller ID Name Display ID-Name Beeps the designated extension. If the user presses first, pressing the button When a user at a display phone is on a call on a line that has Caller ID information places a ringing intercom call to the extension, or transfers a call. If on a button with available, this feature lets the user switch between the caller’s telephone number lights, the lights show calling activity at the destination extension.
  • Page 16 Group Hunting—Ring Hunt- Save Number Redial Rings the first available extension in the designated Hunt Group, or transfers a call This feature can be programmed onto more than one button. Using this feature to an extension in the group. If unanswered after 3 rings, the call moves to the next while on an outside call saves the number dialed into temporary memory.

  • Page 17: Form D Supplemental Instructions: Number Lists

    Form D Supplemental Instructions: Number Lists Use this form to specify lists of Disallowed, Allowed, and Emergency telephone Disallowed Phone Number Lists {#404} numbers. Also use this form to identify the phone numbers dialed automatically With Disallowed lists, you can prevent users from dialing specific telephone by External Hotlines.
  • Page 18 External Hotline {#311} Emergency Phone Number List {#406} For each extension that has been designated as an External Hotline on Form B1, You can create a list of emergency numbers that can be dialed at any time by write the telephone number that is dialed automatically when the handset is lifted. any extension that has access to an outside line .

  • Page 19: Form E Supplemental Instructions: System Speed Dial Numbers

    Form E Supplemental Instructions: System Speed Dial Numbers Telephone Number With System Speed Dialing, a user can dial a stored number by pressing four Write the number exactly as it should be dialed. Numbers can be up to 28 buttons: the button ( on a standard phone) followed by a 3-digit code.

  • Page 20: Form A: System Configuration

    4. Person to be Trained Phone Phone Alternate Trainee’s Name (XXX) – (XXX) – 5. Sold by Lucent Technologies Sales Force Salesperson’s Name Phone (XXX) – Dealer: 8 . System Lines Line Coverage—You can select one per line Write Hybrid Mode...
  • Page 21 Form A: System Configuration PAGE 2 of 3 Required for PARTNER Advanced Communications System. For additional instructions, see page 3. 9. System Settings. Write response on line for each item. • Receptionist answers calls during business hours? Write “Yes” or “No” ______. •...
  • Page 22 Form A: System Configuration PAGE 3 of 3 Required for PARTNER Advanced Communications System. For additional instructions, see page 4. 11. Auxiliary Equipment (System). Check if applicable: Battery Backup Caller ID Devices Loudspeaker Paging: Number of zones ______________ Magic on Hold (Music on Hold {#602} must be active.) Uninterruptible Power Supply SMDR If checked, specify the following if appropriate: •...

  • Page 23: Form B1: System Extensions

    Form B1: System Extensions PAGE 1 of 4 Required for PARTNER Advanced Communications System. For additional instructions, see page 5. Identify Telephone Identify Auxiliary Equipment Attached to this Extension Attached to this Extension Write Transfer Ext. Write in Return Jack Other Ext.
  • Page 24 Form B1: System Extensions PAGE 2 of 4 Required for PARTNER Advanced Communications System. For additional instructions, see page 5. Identify Telephone Identify Auxiliary Equipment Attached to this Extension Attached to this Extension Write Transfer Ext. Write in Return Jack Other Ext.
  • Page 25 Form B1: System Extensions PAGE 3 of 4 May be used if Ext. Name Display is checked on Form B1, page 1 of 4 or page 2 of 4. Character Codes Letters: Ext. A = 21 N = 62 Jack Write 2-Digit Code for Each Character To Be Displayed —...
  • Page 26 Form B1: System Extensions PAGE 4 of 4 May be used if Ext. Name Display is checked on Form B1, page 2 of 4. Character Codes Letters: Ext. A = 21 N = 62 Jack Write 2-Digit Code for Each Character To Be Displayed — See Table at Right B = 22 O = 63 C = 23...

  • Page 27: Form B2: Customized Extension Settings

    Form B2: Customized Extension Settings PAGE 1 of 2 Required if you want to change extension settings from defaults. For additional instructions, see pages 6 and 7. Identify Extension Settings Identify Restrictions/Permissions Identify Identify Line Ringing {CTP} Option Group Assignments if Different than Default If Different than Default If Different than Defaults...
  • Page 28 Form B2: Customized Extension Settings PAGE 2 of 2 Required if you want to change extension settings from defaults. For additional instructions, see pages 6 and 7. Identify Extension Settings Identify Identify Line Ringing {CTP} Option Identify Restrictions/Permissions Group Assignments if Different than Default If Different than Default If Different than Defaults...
  • Page 29 Form C1: PARTNER-34D Phone PAGE 1 of 8 Make as many copies as you need. Use template and/or checklist. For additional instructions, see pages 8 through 13. Check Desired Features Also write in extension or group number Automatic System Answer Button {#111} SAMPLE Template Instructions Direct Extension Dial Button {#113}...
  • Page 30 PAGE PAGE Form C2: Intercom Autodialer 2 of 8 Make as many copies as you need. Extension 10, Extension 11, or both can have an Intercom Autodialer. For additional instructions, see page 9. Template Instructions • The numbers in the lower right corner for each button represent the default extension assignments.
  • Page 31 Form C3: PARTNER-18 Phone PAGE 3 of 8 Make as many copies as you need. Use template and/or checklist. For additional instructions, see pages 8 through 13. Check Desired Features Also write in extension or group number Automatic System Answer Button {#111} Direct Extension Dial Button {#113} SAMPLE Night Service Button {#503}...
  • Page 32 Form C4: PARTNER-6 Phone PAGE Form C4: PARTNER-6 Phone PAGE 4 of 8 4 of 8 Make as many copies as you need. Use template and/or checklist. For additional instructions, see pages 8 through 13. Check Desired Features Also write in extension or group number SAMPLE Template Instructions Do Not Disturb (F 01)
  • Page 33 Form C5: MLS-34D Phone PAGE 5 of 8 Make as many copies as you need. Use template and/or checklist. For additional instructions, see pages 8 through 13. Check Desired Features Also write in extension or group number Automatic System Answer Button {#111} SAMPLE Direct Extension Dial Button {#113} Template Instructions...
  • Page 34 Form C6: MLS-18D Phone PAGE 6 of 8 Make as many copies as you need. Use template and/or checklist. For additional instructions, see pages 8 through 13. Check Desired Features Also write in extension or group number Automatic System Answer Button {#111} Direct Extension Dial Button {#113} SAMPLE Night Service Button {#503}...
  • Page 35 PAGE Form C7: MLS-12/12D Phone 7 of 8 Make as many copies as you need. Use template and/or checklist. For additional instructions, see pages 8 through 13. Check Desired Features Also write in extension or group number Automatic System Answer Button {#111} Direct Extension Dial Button {#113} SAMPLE Night Service Button {#503}...
  • Page 36 PAGE PAGE Form C8: MLS-6 Phone 8 of 8 Make as many copies as you need. Use template and/or checklist. For additional instructions, see page 8. Check Desired Features Also write in extension or group number SAMPLE Template Instructions Do Not Disturb (F 01) •...
  • Page 37 Form D: Number Lists PAGE 1 of 3 Required if Form B2 identifies Disallowed or Allowed List Assignments. For additional instructions, see page 14. Disallowed Phone Number Lists {#404} Required only if Disallowed List Assignment {#405} is specified on Form B2. Write the telephone numbers that users are prevented from dialing.
  • Page 38 Form D: Number Lists PAGE 2 of 3 Required if Form B1 identifies External Hotlines. For additional instructions, see page 15. Emergency Phone Number List {#406} External Hotline {#311} Write Emergency Phone Numbers that can be Required if External Hotline {#311} dialed from any phone that has access to an is checked on Form B1.
  • Page 39 Form D: Number Lists PAGE 3 of 3 1 of 1 Required only if Forced Account Code Verification is desired. For additional instructions, see page 15. Forced Account Code List {#409} Entry Account Code (up to 6 digits) Write Description Entry Account Code (up to 6 digits) Write Description...
  • Page 40 Form E: System Speed Dial Numbers PAGE 1 of 1 Optional for PARTNER Advanced Communications System. For additional instructions, see page 16. To Dial: On system phones, press + 3-digit code. On standard phones, press + 3-digit code while receiving intercom dial tone. Code Name/Company Telephone Number...
  • Page 41 518-456-151 Issue 1 November 1997...

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