Forced Account Code Entry (#307)
Description
This feature applies only to system phones.
This System Programming procedure identifies specific extensions at which users
must enter an account code prior to making outside calls. The account code can
be used to charge telephone calls to a department or client; the account code
prints on call reports if you are using SMDR (Station Message Detail Recording)
or a call accounting package.
Related Features
Account Code Entry provides instructions on entering forced account
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codes.
You can use Forced Account Code List (#409) to create a list of valid
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account codes. If a Forced Account Code List exists, the system checks
the list whenever a user enters a forced account code. If a forced account
code is valid, the system provides access to an outside line. If a forced
account code is invalid, the system denies access to an outside line—to
dial out, the user must repeat the procedure for entering a forced account
code.
Extensions programmed with this feature are restricted from dialing outside
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phone numbers on all lines at the extension— including numbers on the
Emergency Phone Number List (#406) —until an account code is
entered. If a Forced Account Code List exists, the account code must
match an entry on the list for the user to get an outside line.
Account codes can be entered manually or using System Speed Dial
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Numbers, Personal Speed Dial Numbers, and Auto Dialing (but not
Marked System Speed Dial Numbers).
Automatic Line Selection does not apply for an extension programmed
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with this feature; the user must manually select a line or pool after entering
an account code.
Do not assign Forced Account Code Entry to an External Hotline (#311)
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extension.
If a System Password (#403) is required to override dialing restrictions for
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an extension, users must enter it before entering the account code.
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Feature Reference
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