System Problems - Lucent Technologies PARTNER Advanced Communications System Programming And Use Instructions

System Problems

Call Rings Continuously; When Answered, No
One at Other End
Possible Cause: Automatic System Answer or Direct Extension Dial is used on a
system that does not support far end disconnect.
What to do: Call your local phone company and find out whether they support far
end disconnect. If the local phone company does not support far end disconnect,
you should not set the Automatic System Answer Mode (#121) to either Hold or
Ring and you should not use the Direct Extension Dial feature. If the local phone
company supports far end disconnect but the problem still occurs, call the
hotline.*
Calls on Hold Are Disconnected
Possible Cause: Hold Disconnect Time setting is too short.
What to do: Change Hold Disconnect Time (#203) to a longer interval.
If calls on hold no longer disconnect, the problem is solved.
If calls on hold still get disconnected, or the Hold Disconnect Time was
already set to the longest interval, call the hotline.*
Calls on Automatic System Answer Lines Are
Disconnected
Possible Cause: Automatic System Answer Mode is set to Disconnect.
What to do: Change Automatic System Answer Mode (#121) from Disconnect
to either Hold or Ring.
If calls on Automatic System Answer lines no longer disconnect, the
problem is solved.
If calls on Automatic System Answer lines still get disconnected, or the
Automatic System Answer Mode already was set to Hold or Ring, call the
hotline.*
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Troubleshooting