Lucent Technologies PARTNER Advanced Communications System Release 1.0 System Planner Manual
Lucent Technologies PARTNER Advanced Communications System Release 1.0 System Planner Manual

Lucent Technologies PARTNER Advanced Communications System Release 1.0 System Planner Manual

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PARTNER
Communications System
Release 1.0
System Planner
Advanced
518-456-051
Issue 1
January 1997

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Summary of Contents for Lucent Technologies PARTNER Advanced Communications System Release 1.0

  • Page 1 ® PARTNER Advanced Communications System Release 1.0 System Planner 518-456-051 Issue 1 January 1997...
  • Page 2: Table Of Contents

    Form B1: System Extensions Support Telephone Number Form B2: Customized Extension Settings In the continental U.S., Lucent Technologies provides a toll-free Form C1: PARTNER-34D Telephone customer hotline 24 hours a day. Customers can call the hotline at 1 800 628-2888 if they need assistance when programming or using Form C2: Intercom Autodialer the system.
  • Page 3: Introduction

    Customer Training Filling Out Planning Forms for the Customers In the U.S., a Lucent Technologies representative will provide training at the The planning forms were designed to be as self explanatory as possible. The customer’s place of business when the system is installed and programmed.
  • Page 4: Form A Supplemental Instructions: System Configuration

    Form A Supplemental Instructions: System Configuration Salesperson completes items 1–11. Hunt Group Hunt Group sends incoming calls directly to an extension in Sales Support Representative completes items 12–14. the specified group 1–6. Programmed using option 1 of Group Call Distribution {#206}. 7.
  • Page 5: System Settings

    8. System Settings System Password {#403} Whoever knows the password can place any type of call at any time, Receptionist answers calls during business hours? regardless of dialing restrictions. If “Yes,” be sure to record settings on these forms that will allow NOTE: If a System Password is programmed, it must be entered to turn the receptionist to answer the phone before automatic coverage is applied.
  • Page 6 10. Auxiliary Equipment (System) Check boxes that apply for auxiliary equipment connected to the control unit or to system wiring. All appropriate hardware and software must be purchased separately. Battery Backup In some countries, battery backup is available to allow the customer to connect an external battery to keep the complete system operational during a commercial power failure.
  • Page 7: Form B1 Supplemental Instructions: System Extensions

    Form B1 Supplemental Instructions: System Extensions This form provides basic information for each system extension. To customize NOTE: In addition to the VMS extensions, you must specify an extension line restrictions or other extension settings, you must also use Form B2. (with no lines assigned) where a remote maintenance device is installed.
  • Page 8: Form B2 Supplemental Instructions: Customized Extension Settings

    Form B2 Supplemental Instructions: Customized Extension Settings Each row on Form B2 specifies settings—including group assignments—that Automatic VMS Cover {#310} can be copied to other extensions using Copy Settings {#399}. Default settings If PARTNER MAIL or PARTNER MAIL VS is installed and an extension are shown at the top of Form B2.
  • Page 9 Identify Restrictions/Permissions Calling Group Extensions {#502} A user can ring or page (voice signal) all extensions in a Calling Group Specify restrictions and permissions for each extension. simultaneously or transfer a call by ringing the group. Once an extension Line Access Restriction {#302} answers, the ringing or paging stops at the other extensions in the group.
  • Page 10: Form C Supplemental Instructions: Button Templates

    Form C Supplemental Instructions: Button Templates There are eight pages to Form C—one page for each type of system phone and PARTNER-6 Telephone one page for an Intercom Autodialer. Use Form C to record line button assign- ments and to indicate programming for system telephone buttons that do not have lines assigned if the programming is to be performed from extension 10 or MLS-34D Telephone 11 during system installation.
  • Page 11 Intercom Autodialer The buttons on the Intercom Autodialer are automatically programmed as Intercom Auto Dial buttons for all system extensions in the following order: You can program the buttons to ring, voice signal, or manually signal; and you can change the order. Only one button (on both the phone and Intercom Autodialer) can be programmed for each extension.
  • Page 12 Example Templates Intercom Autodialer is programmed with Intercom Auto Dial and Manual Signaling buttons for 31 extensions; the order of extensions has been changed to begin with These examples show a PARTNER-34D telephone, PARTNER-CA48 Intercom extension 11 on the top left button. The user’s 18-button telephone has 5 Autodialer programmed for a receptionist, and a PARTNER-18 telephone individual lines assigned;...
  • Page 13 Auto Dialing Features Button Feature Summary Auto Dial numbers can include the digits – , and special functions This section lists button features in order by feature type and feature name. that you store by pressing (Pause), (Stop), (Recall), and For each feature, the first line shows the following information: (Touch-Tone Enable).
  • Page 14 Dial-Code Features Contact Closure 1 Allows user to activate Contact Closure 1. User must belong to Contact Closure Account Code Entry Group. See Form B1. Allows the user to enter an account code for a call by pressing the button, entering Contact Closure 2 up to 16 digits for the account code, then pressing the button again.
  • Page 15 Group Hunting—Ring Hunt- Save Number Redial Rings the first available extension in the designated Hunt Group, or transfers a call This feature can be programmed onto more than one button. Using this feature to an extension in the group. If unanswered after 3 rings, the call moves to the next while on an outside call saves the number dialed into temporary memory.
  • Page 16: Form D Supplemental Instructions: Number Lists

    Form D Supplemental Instructions: Number Lists Disallowed Phone Number Lists {#404} Use this form to specify lists of Disallowed, Allowed, and Emergency telephone numbers. Also use this form to identify the phone numbers dialed automatically With Disallowed lists, you can prevent users from dialing specific telephone by External Hotlines.
  • Page 17 Emergency Phone Number List {#406} External Hotline {#311} For each extension that has been designated as an External Hotline on Form B1, You can create a list of emergency numbers that can be dialed at any time by write the telephone number that is dialed automatically when the handset is lifted. any extension that has access to an outside line .
  • Page 18: Form E Supplemental Instructions: System Speed Dial Numbers

    Form E Supplemental Instructions: System Speed Dial Numbers Telephone Number With System Speed Dialing, a user can dial a stored number by pressing four Write the number exactly as it should be dialed. Numbers can be up to 28 buttons: the button ( on a standard phone) followed by a 3-digit code.
  • Page 19: Form A: System Configuration

    4. Person to be Trained Phone Alternate Trainee’s Name Phone (XXX) – (XXX) – Phone 5. Sold by Lucent Technologies Sales Force Salesperson’s Name (XXX) – Dealer: 7. System Lines Line Coverage—You can select one per line Write R if VMS-...
  • Page 20 Form A: System Configuration PAGE 2 of 2 Required for PARTNER Advanced Communications System. For additional instructions, see pages 3 and 4. 8. System Settings. Write response on line for each item. 10. Auxiliary Equipment (System). Check if applicable: Battery Backup •...
  • Page 21: Form B1: System Extensions

    Form B1: System Extensions PAGE 1 of 3 Required for PARTNER Advanced Communications System. For additional instructions, see page 5. Identify Telephone Identify Auxiliary Equipment Attached to this Extension Attached to this Extension Write Transfer Ext. Write in Return Jack Other Ext.
  • Page 22 Form B1: System Extensions PAGE 2 of 3 Required for PARTNER Advanced Communications System. For additional instructions, see page 5. Identify Telephone Identify Auxiliary Equipment Attached to this Extension Attached to this Extension Write Transfer Ext. Return Write in Jack Other Ext.
  • Page 23 Form B1: System Extensions PAGE 3 of 3 May be used if Ext. Name Display is checked on Form B1, page 1 of 3 or page 2 of 3. Character Codes Ext. Letters: Jack Write 2-Digit Code for Each Character To Be Displayed — See Table at Right A = 21 N = 62 B = 22...
  • Page 24: Form B2: Customized Extension Settings

    PAGE Form B2: Customized Extension Settings 1 of 2 Required if you want to change extension settings from defaults. For additional instructions, see pages 6 and 7. Identify Extension Settings Identify Identify Line Ringing {CTP} Option Identify Restrictions/Permissions Group Assignments if Different than Default If Different than Default If Different than Defaults...
  • Page 25 Form B2: Customized Extension Settings PAGE 2 of 2 Required if you want to change extension settings from defaults. For additional instructions, see pages 6 and 7. Identify Extension Settings Identify Identify Line Ringing {CTP} Option Identify Restrictions/Permissions Group Assignments if Different than Default If Different than Default If Different than Defaults...
  • Page 26 Form C1: PARTNER-34D Phone PAGE 1 of 8 Make as many copies as you need. Use template and/or checklist. For additional instructions, see pages 8 through 13. Check Desired Features Also write in extension or group number SAMPLE Night Service Button {#503} NightSvc Template Instructions Outgoing Call Restriction Button {#114}...
  • Page 27 PAGE Form C2: Intercom Autodialer 2 of 8 Make as many copies as you need. Extension 10, Extension 11, or both can have an Intercom Autodialer. For additional instructions, see page 9. Template Instructions • The numbers in the lower right corner for each button represent the default extension assignments.
  • Page 28 PAGE Form C3: PARTNER-18/18D Phone 3 of 8 Make as many copies as you need. Use template and/or checklist. For additional instructions, see pages 8 through 13. Check Desired Features Also write in extension or group number SAMPLE Night Service Button {#503} NightSvc Template Instructions Outgoing Call Restriction Button {#114}...
  • Page 29 PAGE Form C4: PARTNER-6 Phone 4 of 8 Make as many copies as you need. Use template and/or checklist. For additional instructions, see pages 8 through 13. Check Desired Features Also write in extension or group number SAMPLE Template Instructions Do Not Disturb (F 01) •...
  • Page 30 Form C5: MLS-34D Phone PAGE 5 of 8 Make as many copies as you need. Use template and/or checklist. For additional instructions, see pages 8 through 13. Check Desired Features Also write in extension or group number SAMPLE Night Service Button {#503} NightSvc Template Instructions Outgoing Call Restriction Button {#114}...
  • Page 31 Form C6: MLS-18D Phone PAGE 6 of 8 Make as many copies as you need. Use template and/or checklist. For additional instructions, see pages 8 through 13. Check Desired Features Also write in extension or group number SAMPLE Night Service Button {#503} NightSvc Template Instructions Outgoing Call Restriction Button {#114}...
  • Page 32 Form C7: MLS-12/12D Phone PAGE 7 of 8 Make as many copies as you need. Use template and/or checklist. For additional instructions, see pages 8 through 13. Check Desired Features Also write in extension or group number SAMPLE Night Service Button {#503} NightSvc Template Instructions Outgoing Call Restriction Button {#114}...
  • Page 33 Form C8: MLS-6 Phone PAGE 8 of 8 Make as many copies as you need. Use template and/or checklist. For additional instructions, see pages 8 through 13. Check Desired Features Also write in extension or group number SAMPLE Template Instructions Do Not Disturb (F 01) •...
  • Page 34 Form D: Number Lists PAGE 1 of 3 Required if Form B2 identifies Disallowed or Allowed List Assignments. For additional instructions, see page 14. Disallowed Phone Number Lists {#404} Required only if Disallowed List Assignment {#405} is specified on Form B2. Write the telephone numbers that users are prevented from dialing.
  • Page 35 Form D: Number Lists PAGE 2 of 3 Required if Form B1 identifies External Hotlines. For additional instructions, see page 15. Emergency Phone Number List {#406} External Hotline {#311} Write Emergency Phone Numbers that can be Required if External Hotline {#311} dialed from any phone that has access to an is checked on Form B1.
  • Page 36 Form D: Number Lists PAGE 3 of 3 Required only if Forced Account Code Verification is desired. For additional instructions, see page 15. Forced Account Code List {#409} Entry Account Code (up to 6 digits) Write Description Entry Account Code (up to 6 digits) Write Description Entry Account Code (up to 6 digits)
  • Page 37 Form E: System Speed Dial Numbers PAGE 1 of 1 Optional for PARTNER Advanced Communications System. For additional instructions, see page 16. To Dial: On system phones, press + 3-digit code. On standard phones, press + 3-digit code while receiving intercom dial tone. Code Name/Company Telephone Number...
  • Page 38 518-456-051 Issue 1 January 1997...

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