Caller Id Call Logging And Dialing (F23)-Acs Release 2.0 Or Later - Lucent Technologies PARTNER Advanced Communications System Programming And Use Instructions

Caller ID Call Logging and Dialing
(F23)—ACS Release 2.0 or Later
Description
This feature is available on 24-character PARTNER 18D and 34D display
phones. It is not available for the MLS, MLC, MDW or Tip/Ring telephones.
Once the system administrator uses Caller ID Call Log Line Association (#318)
at an extension to log unanswered calls, you use Caller ID Logging and Dialing
(F23) to view the log. Caller ID Call Logging and Dialing is available on system
display phones on all lines for which you subscribe to a Caller ID service. This
feature gives users the ability to view Caller ID information for unanswered
Central Office calls and unanswered Central Office calls transferred to an
extension.
Up to 400 call records can be stored for the system. Each line that is associated
with an extension to log Caller ID calls is guaranteed a minimum of 20 call
records.
In addition, users can automatically dial the number stored in the log.
If Caller ID Log Answered Calls (#317) has also been programmed for the
extension, this feature also allows users to view answered calls. You can select to
log answered Caller ID calls only, unanswered Caller ID calls only, or you can
choose to log both. Unanswered transferred calls are logged automatically,
whether or not the line and extension are associated with the Caller ID Logging
and Dialing feature.
The Caller ID information logged is the caller's number (or the reason that the
number is not available), the caller's name (or the reason that the name is not
available), and the date and time of the call. In addition, the system logs the line
the call came in on; whether the log entry was viewed; whether the call was
answered or not answered; and whether an attempt was made to return the call
using the Dialing option.
Related Features
To log Caller ID information, you must subscribe to a Caller ID service (if it
is available) on a per-line basis from your local telephone company and
connect Caller ID lines to the appropriate system modules.
To enable a user to log calls and view the Call Log, use the Caller ID Call
Line Association (#318) programming procedure to associate the line and
extension with the call logging feature.
Use the Caller ID Log Answered Calls (#317) programming procedure if
you also want to log answered calls at the extension.
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Feature Reference