Caller Id - Lucent Technologies PARTNER Advanced Communications System Programming And Use Instructions

Caller ID

Description
Caller ID is available on system display phones on all lines for which you
subscribe to Caller ID service. Caller ID information is the caller's telephone
number (or name, if available). When active on a call, a user automatically
receives Caller ID information for the duration of the call. When an extension is
idle, a user receives Caller ID information for the call the user will be connected to
when the handset is lifted. This feature requires no special programming;
however, you must subscribe to Caller ID service (if it is available) on a per-line
basis from your local telephone company and connect Caller ID lines to the
appropriate system modules.
Related Features
Any users who have access to Caller ID line(s) will receive Caller ID
information on their system display phones. You can restrict users from
viewing Caller ID information using the following procedures:
— For ringing calls, you can block Caller ID from displaying at specific
— For active calls, you can activate Privacy at your extension to
— For held calls, use Exclusive Hold rather than Hold to prevent
There are two ways to inspect Caller ID lines:
— If you are active on a call, you automatically get Caller ID
— If you are not active on a call, you can press line buttons to view
In some regions, users will have the option to subscribe to the name
service for Caller ID. This service allows the user to have a name and/or
number associated with Caller ID information. If you want access to the
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Feature Reference
extensions by restricting access to the Caller ID lines. Use Line
Access Restriction (#302) to restrict access to lines, Pooled
Access Restriction (#315) to restrict access to all lines within a
specific pool, or both procedures for pooled extensions that have
pools and lines.
prevent other users from joining your calls and from accessing the
Caller ID information displayed at your extension.
other users from picking up your held call and from accessing the
Caller ID information associated with the held call.
information for that call. However, If you want to view Caller ID
information for a second call without ending the active call or putting
it on hold, use Caller ID Inspect.
Caller ID information for those lines; however, keep in mind that if
you pick up the handset you will join or answer the call shown on the
display.