Lucent Technologies PARTNER Advanced Communications System Programming And Use Instructions page 62

Releases 1.0, 1.1, and 2.0
Hide thumbs Also See for PARTNER Advanced Communications System:
Table of Contents

Advertisement

The first two options provide audible and/or visual indication of incoming
calls waiting to be answered.
The third option is not applicable as a backup answering feature; however,
it is useful for making brief announcements such as temporary closings or
hours of business.
Direct Extension Dial. Useful for routing outside callers directly to a
specific extension or Hunt Group. When activated, this feature answers
incoming calls after a specified number of rings and plays a customized
message prompting the caller to dial the digits of the designated extension
or hunt group.
Call Forwarding/Call Follow-Me. Useful when a receptionist leaves the
desk for any period of time. Calls can be forwarded to a backup answering
extension.
Call Coverage. Useful when users are unable to answer their calls and
want them answered by someone else.
Alternatively, you can install a voice messaging system to provide an automated
backup answering position. Useful when the receptionist is busy on calls, away
from the desk, or at night, the voice messaging system answers incoming calls
after a specified number of rings, plays a customized greeting, requests callers to
enter an extension number, and transfers the caller to the appropriate extension. If
no one answers at the destination extension, the caller can leave a personal
message in that extension's mailbox.
Button Programming
The PARTNER-34D phone shown in
programmed buttons in addition to some other system features:
Extension Numbers. Auto Dial buttons are programmed for extensions 11
through 28. The receptionist can use these buttons to dial or transfer calls
to the extensions with one touch. In addition, the lights of these Auto Dial
buttons show the status of the extension, so the receptionist can tell
whether the phone at the extension is idle ( no lights on), busy ( red on ),
calling the receptionist ( green flash) , sending coverage calls to or manually
signaling the receptionist (green flutter), or ringing back after the
receptionist transferred a call ( green flutter ).
Manual Signaling. A Manual Signaling button (labeled MS-Bill) is
programmed to signal the target extension. When the button is pressed,
the user at the target extension will hear a tone for as long as the button is
pressed. This feature is typically used by a receptionist to alert the boss to
an important incoming call when the boss is already on a call. The lights of
a Manual Signaling button work like an Auto Dial button to show the status
of the target extension. Additionally, a Manual Signaling button can be
used to place intercom calls. (Manual Signaling applies only to system
phones.) See ''Manual Signaling (F13XX or F13*XX)'' on page 5-182 for
more information.
Figure 2-5
illustrates the following
Programming
2-31

Hide quick links:

Advertisement

Table of Contents
loading

Table of Contents