Call Reporting Devices (Smdr); Programming - Lucent Technologies PARTNER Advanced Communications System Release 1.0 Programming And Use Instructions

Call Reporting Devices (SMDR)

SMDR (Station Message Detail Recording) is a call reporting feature that
provides records of call activity. Call reporting information provides you with the
ability to:
Detect any unauthorized calls
Bill clients or projects
Bill back by department
Reduce telephone costs by identifying the need to change
telecommunications services (like adding a WATS line for calls to a
particular area code)
Print Caller ID information
Call reporting information is recorded after each call is completed. For outgoing
calls, the system records information for each call that lasts more than 10
seconds. The timing begins when you lift the handset or press
an outside line. For incoming calls, the timing begins when the call is answered.
Timing stops when the call is disconnected.
The system sends the information through a 1200-baud serial interface to either a
serial printer or a call accounting device. The device connects directly to the
SMDR jack on the processor module.

Programming

Use the following programming procedures for call reporting:
SMDR Record Type (#608) to specify the type of calls that you want to
record for call reporting—either all calls or outgoing calls only.
SMDR Top of Page (#609) to notify the system that the printer has been
aligned to the top of a new page.
SMDR Output Format (#610) to identify whether a maximum of 15 digits
or 24 digits is printed for dialed numbers on the call report.
Before changing the output format to 24 digits, check the
documentation for your call accounting device to verify that this
operation is supported.
Forced Account Code Entry (#307) to identify extensions that are
required to enter an account code prior to making outside calls and
Forced Account Code List (#409) to create a list of valid account codes.
Display Language (#303) to specify the language to be used for display
messages. The call report header is printed in the same language as is
specified for extension 10.
The System Date (#101) and System Time (#103) must be set correctly
to ensure accurate call reports.
S
to access
Using Auxiliary Equipment
4-9