Voice Messaging Systems - Lucent Technologies PARTNER Advanced Communications System Programming And Use Instructions

3. Make sure extensions X and Y are not assigned as Call Waiting (#316)
extensions, Pickup Group Extensions (#501), Calling Group
Extensions (#502), or Hunt Group Extensions (#505).
4. Assign a Night Service Button (#503) at extension 10.
5. Assign extensions X and Y to the Night Service Group (#504).

Voice Messaging Systems

Three Lucent Technologies voice messaging systems are compatible with your
system. You can install one of the three depending on your business needs:
The PARTNER MAIL VS Voice Messaging System, which physically
resembles a 206 module, resides in the control unit.
The PARTNER MAIL Voice Messaging System is an auxiliary device that
connects to the system through extension jacks.
PARTNER Voice Messaging PC Card, provides four mail boxes and 30
minutes of recording time, including the greeting.
All three Voice Messaging Systems offer your business complete call processing
features. Specifically, they can:
Insure that incoming calls are answered and directed to destination
extensions correctly and efficiently, using immediate or delayed call
handling. (Immediate call handling sends calls directly to the voice
messaging system, while delayed call handling allows the receptionist to
answer calls first.)
Answer and route calls during the day and after normal business hours.
Alleviate the problem of inaccurate or incomplete messages by allowing
callers to leave detailed, confidential messages for subscribers.
Allows subscribers to assign a password to their mailbox, change their
personal greeting, and retrieve messages.
The PARTNER MAIL system also offers advanced voice mail features, such as
outcalling, group lists, broadcast messages, and fax management. For complete
details, contact your Lucent Technologies Representative or local Authorized
Dealer, or refer to the documentation provided with the voice messaging system.
Delayed Call Handling
Figure 4-14 shows a PARTNER MAIL VS system that provides delayed call
handling. This setup allows the receptionist at extension 10 to provide
personalized service by answering calls during normal business hours. The
PARTNER MAIL VS system (connected to extensions Z1 and Z2) handles calls
when the receptionist is busy or not available, so calls do not go unanswered. The
PARTNER MAIL VS system also answers calls received outside of business
hours and prompts callers to leave a message in the receptionist's mailbox.
Using Auxiliary Equipment
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