Smdr Record Type (#608) - Lucent Technologies PARTNER Advanced Communications System Programming And Use Instructions

SMDR Record Type (#608)

Description
Call Reporting (often referred to as Station Message Detail Recording or SMDR)
provides detailed tracking of telephone usage in a printed report. This System
Programming procedure allows you to specify whether all calls or outgoing calls
only are to be included on call reports.
Related Features
The date and time that appear on call reports are determined by System
n
Date (#101) and System Time (#103).
The call report page header prints in the Display Language (#303)
n
specified for extension 10.
If Account Code Entry (optional or forced) is used to enter an account
n
code for a call (for example, to charge calls to specific departments or
projects), the account code prints on the call report. If there are entries in
the Forced Account Code List (#409), only valid account codes and any
other entered digits up to 16 print on the call report.
Marked System Speed Dial Numbers appear on the call report as F nnn ,
n
where nnn is the Speed Dial code.
If you use Automatic System Answer or Direct Extension Dial, you may
n
want to set SMDR Talk Time (#611) to Active to print on call reports the
time a user spends on an incoming outside call—from the time the user
answers the call to the time the call is disconnected from the system.
You can use SMDR Output Format (#610) to identify whether a maximum
n
of 15 or 24 digits is printed for dialed numbers on the call report.
For instructions on notifying the system that the printer has been aligned to
n
the top of a new page, see
If you use Caller ID, SMDR reports include the telephone numbers of
n
incoming calls.
Considerations
This feature requires special hardware and/or software. For more information, see
''Call Reporting Devices (SMDR)'' on page
Valid Entries
1 = All Calls (outgoing and incoming) 4
2 = Outgoing Only
''SMDR Top of Page (#609)'' on page
4-10.
Feature Reference
5-239.
5-235