Lucent Technologies PARTNER Advanced Communications System Programming And Use Instructions page 187

All unanswered Caller ID calls that are transferred to another extension are
logged at that extension.
Caller ID calls transferred to a group are logged at every extension that
alerts in the group if no one in the group answers the call. However, if a
user answers the call at any extension in the group, it is not logged as
unanswered at any extension.
If a Caller ID call is answered by the Direct Extension Dial feature and the
caller hangs up without dialing an extension, the call is not logged at any
extension. However, if a caller dials an extension that is associated with the
Caller ID Logging feature, the call is logged as unanswered if it is not
answered at the extension.
To prevent unauthorized persons from viewing the log, Caller ID calls
cannot be viewed at a locked station.
The date and time of an incoming call is logged from the Central Office.
Therefore, the date and time of the call that a user sees on the system
display phone may be different from the date and time reported in the
SMDR report for the extension.
Considerations
Any users who have system display phones and have lines with Caller ID
can view and dial the numbers of logged Caller ID calls.
To view the Caller ID Call Log, a Caller ID Call Logging and Dialing
button must be programmed on a button with lights on a system display
phone. (This feature will not work if it is programmed on a button without
lights.) You can then use the feature with one touch.
You cannot use the Caller ID Logging and Dialing feature if Station Lock
(F21) or Caller ID Inspect (F17) is active.
Examples
The examples below show how unanswered Caller ID information is logged:
Line 6 is associated with extensions 11 and 12 for Call Logging. If a Central
Office call rings and is not answered on line 6, it is logged as "unanswered"
on extensions 11 and 12. If it is answered, it is logged only if the answering
extension has been programmed to log answered calls.
Line 5 is associated with extension 11 for call logging. A user at extension
11 answers a call, transfers it to extension 12, and the caller hangs up
before it is answered. The call is logged as unanswered at extension 12.
When a call is answered, it is not logged unless the system has been
programmed to log answered calls using the Caller ID Log Answered Calls
(#317) programming procedure.
(See Figure 2-3 on page 2-23
s
such as
5-72
Feature Reference
for the location of special programming buttons
e
and on system phones.)