Lucent Technologies PARTNER Advanced Communications System Programming And Use Instructions page 97

For an incoming call, "IN" appears, unless the system is set up to receive
Caller ID information. In that case, telephone numbers of incoming calls on
lines with Caller ID service print in this field. (See''Caller ID'' on page 5-62
for more information.)
Duration. The duration of the call is shown in hh:mm:ss format, where hh
is the hour, mm is the minutes, and ss is the seconds. This is the total time
of the call, including any time the call is on hold or being handled by the
Automatic System Hold or Direct Extension Dial feature. If an incoming
call lasts less than one second, this field contains all zeroes.
Line Number. This is the outside line used to make or receive the call. If
the system is set for Hybrid Mode and the call is on a line in a pool, the
number of the line in the pool prints here, not the pooled number.
Station (Extension). This usually is the extension that answered or placed
the call. For redirected incoming calls, the last extension on the call is
shown on the report, as follows:
— For transferred incoming calls: the destination extension.
— For transferred outgoing calls: the originator extension.
— For pickup calls: the extension picking up the call.
— For forwarded calls: the extension answering the forwarded call.
— For coverage calls: the extension answering the coverage call.
If the calling party hangs up on an Automatic System Answer or Direct
Extension Dial call before someone at an extension answers, this field
shows 00.
Account Code. This is the account code (up to 16 digits) assigned to the
call. This code typically is used for charging calls to a specific client, project
or department.
Talk. This is the time a user spends on an incoming outside call—from the
time the user answers the call to the time the call is disconnected from the
system. The talk time is shown in hh:mm:ss format, where hh is the hour,
mm is the minutes, and ss is the seconds.
If the call is answered by the Automatic System Answer or Direct
Extension Dial feature, this field does not include the time the caller listens
to the greeting or waits for someone to answer the call. For all other calls,
the time in this field is the same as the time in the Duration field.
This field is included on the call report only if SMDR Talk Time (#611) is set
to Active.
Considerations
If a report cannot print because the printer is jammed or out of paper, the
system will store up to 45 records in its memory until they can be printed.
Additional calls will not be recorded.
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Using Auxiliary Equipment