Absence Handling - Avaya DECT R4 Installation And Administration Manual

Installing and operating the AIWS and the AIWS2

Absence Handling

Note:
The Absence List feature is not supported by the Avaya IP-DECT system.
Note:
You can configure user friendly absence menus in the handset using PDM/AIWS2. These
menus can then be selected in the handset by selecting Calls > Call services > Absence. This
menu is used to set the reason why a call cannot be answered, for example when you are in a
meeting. The caller will be notified about the absence reason when he/she calling.
Beside the default absence menus, it is possible to define 10 extra system specific services
codes. See Call services
1. Select Systems > System X (where X represents A - H).
2. Select PBX Settings > Absence.
3. Select "Common codes", enter the following:
Activation prefix - the system specific activation prefix code required to activate the
●
absence (for example *23*)
Activation suffix - the system specific activation suffix code required to activate the
●
absence (for example #)
Deactivation - the system specific code required to deactivate the absence (for example
●
"#23#").
4. Select "Lunch", "Meeting", "Trip", "Vacation", "Out" and/or "General absence X"; enter the
following:
Activation code - the system specific code for an absence reason, for example "0*".
●
Name - enter name of absence reason (only for General absence). The name will be
●
visible in handset.
User input - specifies if time or date is required for the absence reason (only for General
●
absence). See
Remote Management
Through the AIWS, you can establish a remote connection to a customer site to configure and
maintain sites, independent of the distance.
To be able to connect remotely, the remote management server in the AIWS has to be
configured. The helptext buttons in the GUI will give more information about each parameter
setting.
474
Avaya DECT R4 - Installation and Maintenance Guide
on page 220.
Call services on page 220.
02/2016