Avaya DECT R4 Installation And Administration Manual page 682

Troubleshooting
While on charger, the
telephone will shut down
again immediately when it is
switched on.
Handset takes long time until
it comes online in WinPDM or
AIWS after it has been
connected to the charger
Not possible to mute the
telephone by long pressing
the Sound off key or the
Mute button.
Not possible to set the ring
signal to Silent.
Telephone, with the In
Charger > Sound off
parameter activated, is not
muted when placed in
charger.
Not possible to change ring
signals in the telephone
menu.
Phone cannot make or receive calls
Check trunk configuration in IPBS master and Communication Manager (IP-Addresses
●
and ports need to match).
Check status station on Communication Manager if already in off hook state. Make a call
●
to the station and check status station on Communication Manager again. I this does not
work, remove station on Communication Manager and configure again.
Feature access codes do not work
It might be that feature access codes do not work even if they are sent manually or
preprogrammed in the In call menu, Call service menu or My favorites. One option is to enter
the R-key before sending the feature access code, e.g. "*05". If it is preprogrammed, you need
to add the "R" in the value field for the feature, e.g. "R*05".
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Avaya DECT R4 - Installation and Maintenance Guide
Switch off while in charger is
activated.
If the handset has many local
contacts or a big local
company phonebook, it takes
some time until the contacts
are available after restart.
The handset will come online
after the contacts have been
loaded.
The parameter Possible to
turn off sound is disabled..
The telephone is configured
to use the system-provided
ring signals instead of the
local ring signals.
Change setting in menu
Connections > In charger.
need to wait after handset is
switched on or a system
change.
Enable the parameter. See
Configuration Manual,
Cordless Telephones 3740/
3725 for Avaya, TD
92617GB.
Disable the Force stimuli
ringing parameter. See
Enabling/Disabling System
ring signals (Stimuli) on
page 227.
02/2016