Call Diversion - Avaya DECT R4 Installation And Administration Manual

Call Diversion

You can configure user friendly call diversion menus in the telephone using PDM/
AIWS2. These menus can then be selected in the handset by selecting Calls > Call services >
Divert calls.
Note:
Beside the default call diversion menus, it is possible to define 10 extra system
Note:
specific services codes.
1. Select Systems > System X (where X represents A - H).
2. Select PBX Settings > Diversion.
3. Select "Internal", "External", "On No Reply", "On Busy", and/or "All Calls"; enter the
following:
Prefix - the system specific prefix code to be used (if required by the PBX used)
●
Suffix - the system specific code required to activate the diversion (for example "*21*")
●
Cancel - the system specific code required to deactivate the diversion (for example
●
"#23#").
The user can now enter the diversion number in the handset.
Avaya DECT R4 - Installation and Maintenance Guide
Call Diversion
473
02/2016