Diagnostics - Avaya DECT R4 Installation And Administration Manual

Installing and operating the IPBS and IPBL

Diagnostics

Logging
The IPBS/IPBL can generate a number of logs which can be useful when supervising and
troubleshooting the IP-DECT system. For information on how to collect the log files, see
Configuring logging
Setting
TCP
Gateway Calls
Gateway Routing
H.323 Registrations
DECT Master
DECT Radio
DECT Stack
Config Changes
1. Select Diagnostics > Logging.
2. Select which logs to generate by marking the check box next to the log name.
3. Click OK.
4. View the logs by clicking the syslog link. The logs are updated in real-time.
Tracing
The information gathered from the trace functionality is mainly used for troubleshooting in case
of failure in the system. The trace information is intended for the support departments.
It is possible to trace traffic information on the LAN for troubleshooting purposes.
1. Select the Enable check box in the Remote PCAP section to enable the use of a network
protocol analyzer program, for example Wireshark.
The Trace check box in the Remote PCAP section is mainly used by the R&D department
to follow the desired network attributes.
186
Avaya DECT R4 - Installation and Maintenance Guide
on page 129. For a description of each log, see the table below.
Description
Logs generated upon TCP connection set-ups in the H.225 / H.245
protocol.
Logs generated by calls that go through the gateway interface.
Logs generated by calls that are routed through the gateway
interface.
Logs generated upon RAS registration.
Logs generated by the Master software component in the IPBS/
IPBL.
Logs generated by the Radio software component in the IPBS/IPBL.
A low level DECT log, intended for support departments.
Logs generated upon configuration changes in the IPBS/IPBL or the
IP-DECT system.
02/2016