Avaya DECT R4 Installation And Administration Manual page 683

Avaya 3720/3725 and 3740/3749 DECT Telephones
Handset cannot receive SMS and Centralized Phonebook access to LDAP
directory does not work
In the IP DECT system, the user ID of the handset, Menu > Settings > device info > User ID,
needs to be the extension number of the handset. The user ID can be configured by AIWS
Device Manager or WinPDM. Navigate to the Numbers tab, select the device, and select
number - rename. Change the number to the extension number of the handset.
Some characters will not be sent via SMS
or the Send option does not work at the handset
For SMS, only the following characters will be supported by the SMS protocol:
Figure 210: SMS Characters
Handset restarts continuously when the handset moved away from the connected
system
This is currently a limitation in the software. The problem occurs if the handset is subscribed to
IP-DECT/other (GAP) and Integral Enterprise or Integral 5 systems at the same time and
Change system is set to Automatically.
Workaround: After a restart the handset will start to search for a system. Go immediately to
menu Connections > System > Change system. Select one of the systems in the list that you
currently like to use. Make sure Automatically is not selected.
Centralized phone book search fails when using LDAP
It was observed when entering a blank in between the first name or the last name input field that
there was no or faulty search results. Unfortunately a blank in the search string is internally
used as a delimiter between first name and last name. E.g. if "Klaus Dieter" is entered as the
first name and "Müller" as last name the LDAP request will search for "Klaus" as first name and
"Dieter" as last name.
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Avaya DECT R4 - Installation and Maintenance Guide 02/2016