Topaccess Related Error/Communication Error With External Application - Toshiba e-STUDIO 2555C Service Manual

8.2.5 TopAccess related error/Communication error with external
application
Message displayed in
Error code
the TopAccess screen
5010 -
5012 Invalid temporary password and
permanent password
5013 e-Bridge communication error
5014 No SSL certificate
5015 Invalid SSL certificate
5016 Expired SSL certificateIncorrect
time in MFP
5017 Other SSL certificate related
error
5018 Invalid DNS error
5019 Connection error
501A Proxy error
501B No URL (host/port) or invalid path No URL (host/port) or invalid
5030 HTTP communication error
50FF eBR2 internal error
5110 Toner Not Recognized - Please
Check Toner.
Time for Slit Glass and Main
5212
Charger Cleaning - Please Clean
Slit Glass and Main Charger.
5BD0 Power failure occurred during
restore
5C10 FAX Unit is not attached.
e-STUDIO2555C/3055C/3555C/4555C/5055C
ERROR CODE AND TROUBLESHOOTING
Contents
Internal setting error: There is a
print job, a proof print job, a
private print job, a print job
without a set department code, a
scan job or a fax job remaining in
this equipment.
Authentication error: A temporary
password downloaded from e-
Bridge and entered in this
equipment is not valid, or the
permanent password set in the e-
Bridge is not valid.
e-Bridge communication error:
Communication is attempted
while the e-Bridge is enabled for
some reason such as version
upgrade.
No SSL certificate: There is no
SSL certificate or the certificate is
not in a correct file format.
Invalid SSL certificate: SSL
certificate is not valid.
Expired SSL certificate: SSL
certificate is expired.
Other SSL certificate related
error: SSL certificate is invalid.
Invalid DNS error: DNS address
is invalid.
Connection error: Settings for
initial URL and proxy are
incorrect.
Proxy error: IP address or port for
proxy setting is invalid.
path: Initial URL is invalid.
An error in the HTTP
communication
A fatal error occurred in the MFP
Toner cartridge detection error.
Appears when the time for main
charger cleaning comes (at every
output of approx. 10,000 sheets)
Power supply is cut off during the
restoration of database sent from
TopAccess
Network FAX is disabled because
the FAX Unit is not attached
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