Toshiba e-STUDIO 2555C Service Manual page 821

[8023] Can not contact Authentication Server/Switch
Classification
Network error
Check item
Setting
[8024] Certificate verification Failure
Classification
Network error
Check item
Setting
[8031] IKEv1 certification failed
Classification
Network error
Check item
Setting
[8032] IKEv1 wrong proposal choosen
Classification
Network error
Check item
Setting
[8033] IKEv1 shared key authentication failed
Classification
Network error
Check item
Setting
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Failed in connection to authentication server and switch.
Check connectivity to switch or server.
Failed in verification of certificate.
Check if a valid certificate is installed.
Ipsec error for ikev1 certification failed
Check
1. CA and user certificate in both MFP and remote peer -
certificate timestamp and IPsec Certificate template
should be valid.
2. CRL DP server name is mapped in MFP's host table or
DNS entry.
3. Certificate against CRL.
Ipsec error for wrong proposal choosen
Check the IKEv1 IPsec proposal parameters (like encryption/
authentication algorithms, DH group, authentication methods)
in MFP and peer machine.
Ipsec error if auth for shared key failed
Mismatch in IKEv1 Pre Shared Key. Check the PSK in MFP
and remote machine.
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e-STUDIO2555C/3055C/3555C/4555C/5055C
ERROR CODE AND TROUBLESHOOTING
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