Topaccess Related Error/Communication Error With External Application - Toshiba e-STUDIO 5540C Service Manual

Error code
4411 Image data creation failure: Data that you tried to print may be
corrupted.
• Network print: Data are corrupted or invalid.
• Direct print: A file is corrupted or not in a supported format.
4412 Double-sign encoding error: A double-sign encoding error occurred
because the PDF file is encrypted in a forbidden language or in a
language not supported.
4611 Font download failure (exceeding maximum number of registrations):
A new font cannot be registered because the number of fonts
registered in this equipment has reached the limit.
4612 Font download failure (HDD full): A new font cannot be registered
because there is not sufficient space in the font storage area of this
equipment.
4613 Font download failure (others): A new font cannot be registered due
to other abnormality.
4621 Font deletion failure: A font cannot be deleted because the specified
font does not exist, the specified font is undeletable or any other
abnormality occurred.
4F10 Printing was not performed successfully due to other abnormalities.
8.2.5 TopAccess related error/Communication error with external
application
Message displayed in the
Error code
TopAccess screen
5010 -
5012 TOSHIBA Remote monitoring
system error
5013 TOSHIBA Remote monitoring
system error
5014 TOSHIBA Remote monitoring
system error
5015 TOSHIBA Remote monitoring
system error
5016 TOSHIBA Remote monitoring
system error
5017 TOSHIBA Remote monitoring
system error
e-STUDIO5540C/6540C/6550C/5560C/6560C/6570C
ERROR CODE and TROUBLESHOOTING
Contents
Contents
Internal setting error: There is a
print job, a proof print job, a
private print job, a print job
without a set department code, a
scan job or a fax job remaining in
this equipment.
Authentication error: A temporary
password downloaded from e-
Bridge and entered in this
equipment is not valid, or the
permanent password set in the e-
Bridge is not valid.
e-Bridge communication error:
Communication is attempted
while the e-Bridge is enabled for
some reason such as version
upgrade.
No SSL certificate: There is no
SSL certificate or the certificate is
not in a correct file format.
Invalid SSL certificate: SSL
certificate is not valid.
Expired SSL certificate: SSL
certificate is expired.
Other SSL certificate related
error: SSL certificate is invalid.
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