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Toshiba E1-17063A Operator's Manual

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  • Page 2 If you experience trouble with this facsimile machine, please contact your authorized Toshiba dealer for repair/warranty information. If the trouble is causing harm to the telephone network, the telephone company may request you remove the equipment from the network, until the problem is resolved.
  • Page 3 For Canada only NOTICE: The Industry Canada label identifies certified equipment. This certification means that the equipment meets telecommunications network protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The Department does not guarantee the equipment will operate to the user’s satisfaction. Before installing this equipment, users should ensure that it is permissible to connect a facsimile to the facilities of their local telecommunications company.
  • Page 4 à la seule condition que la somme d’indices d’equivalence de la sonnerie de tous les dispositifs n’excède pas 5. TOSHIBA OF CANADA LIMITED Office Product Group 191 McNABB STREET MARKHAM, ONTARIO L3R 8H2 For New Zealand only “The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted...

  • Page 5: Preface

    PREFACE Thank you for purchasing the Toshiba GD-1070 Internet Fax kit for e-STUDIO16/20/25. This Operator’s Manual describes the following: • how to correctly use the e-STUDIO16/20/25 Internet Fax functions • how to send and receive Internet Faxes • how to inspect the Internet Fax unit •...

  • Page 6: Features Of The E-Studio16/20/25 Internet Fax Functions

    MDN message back to the original sender. • Additional Functions Enables users to configure the FTP (File Transfer Protocol) login name and the password for TOSHIBA Viewer, the server address of the ImageVision2000/SmartLink, and frame type for the Novell communication.

  • Page 7: Table Of Contents

    TABLE OF CONTENTS PREFACE ... 4 Features of the e-STUDIO16/20/25 Internet Fax Functions ... 5 TABLE OF CONTENTS ... 6 PRECAUTIONS ... 9 Precautions for Internet Transmission ... 9 INTRODUCTION ... 1-1 1. BEFORE CONNECTING THE MACHINE TO INTERNET ... 1-3 POP and SMTP ...
  • Page 8 Registering New Group Number ... 2-28 Modifying/Deleting an Existing Group Number ... 2-31 SETUP ... 3-1 1. SETUP FLOW ... 3-3 2. TCP/IP CONFIGURATION ... 3-4 BootP/DHCP Setting ... 3-5 IP Address Setting ... 3-6 Subnetmask Setting ... 3-7 Default Gateway Setting ... 3-8 Host Name Setting ...
  • Page 9 DSN Reports ... 4-3 MDN Report ... 4-4 Alert Report ... 4-5 2. LIST AND REPORT PRINT FORMAT ... 4-6 Transmission/Reception Journal ... 4-6 Memory Transmission Report ... 4-8 Multi-Address Transmission Report ... 4-9 Preset Dialing Number Lists ... 4-11 Alphabetical Sort List ...

  • Page 10: Precautions

    PRECAUTIONS Precautions for Internet Transmission Transmissions using the Internet Fax function are the same as E-mail transmissions. Before you start to use the Internet Fax function, it is recommended that you read this section and understand the precautions for Internet Transmission. •...

  • Page 12: Introduction

    1. BEFORE CONNECTING THE MACHINE TO INTERNET ... 1-3 POP and SMTP ... 1-3 Confirmed E-mail Server ... 1-4 2. INTERNET FAX TRANSMISSION OVERVIEW ... 1-5 Internet Fax to Internet Fax ... 1-5 Internet Fax to/from Client Computers ... 1-5 Onramp Gateway Transmission ...
  • Page 13 INTRODUCTION...

  • Page 14: Before Connecting The Machine To Internet

    1. BEFORE CONNECTING THE MACHINE TO INTERNET Before connecting to the network, read this section to understand the Internet Fax functions. POP and SMTP The available functions depend on whether this machine is setup to use the POP or SMTP for retrieving E-mail from a mail server.

  • Page 15: Confirmed E-Mail Server

    Confirmed E-mail Server The following table shows the list of E-mail servers that the Internet Fax kit supports. Server Name Sendmail Qpopper Sendmail Qpopper Microsoft Exchange Qmail LotusDomino * Products names in this manual are the trademarks or registered trademarks of their respective companies. Note The mail server listed above may, or may not be used depending on your environment.

  • Page 16: Internet Fax Transmission Overview

    2. INTERNET FAX TRANSMISSION OVERVIEW The following is an overview of the various transmissions that can be performed using the Internet Fax function. Internet Fax to Internet Fax The machine can send a document to another Internet Fax machine through the Internet or Intranet. The document is sent as an E-mail to the Internet Fax machine.

  • Page 17: Onramp Gateway Transmission

    Onramp Gateway Transmission The machine can convert received fax documents into E-mails, and forward them to other Internet Fax machines or client computers using Onramp Gateway transmission. The machine can create the ITU-T relay mailbox which the E-mail addresses are registered as end stations to achieve the Onramp Gateway transmission.

  • Page 18: Offramp Gateway Transmission

    Offramp Gateway Transmission The machine can forward received E-mail documents to any facsimile through the public telephone line using Offramp Gateway transmission. If another Internet Fax machine or client computer sends a document to the Internet Fax machine through the Internet or Intranet, then the Internet Fax machine can forward the document to another facsimile through the public switched telephone network.

  • Page 19: Facsimile Unit Description

    3. FACSIMILE UNIT DESCRIPTION Operation Panel SCAN Press to enter the Scan to E-mail mode. The Scan to E-mail mode enables you to enter an E-mail address for a Scan to E-mail transmission. This mode is used to send a scanned image to your PC.

  • Page 20: Basic Functions

    BASIC FUNCTIONS 1. RECEIVE E-MAIL ... 2-3 Receiving Modes ... 2-3 Automatic Receiving Mode ... 2-3 Manual Receiving Mode ... 2-4 Receiving from SMTP Server ... 2-4 Output Print Format for Receiving E-mail ... 2-5 Text Body Output ... 2-5 Header Output ...
  • Page 21 BASIC FUNCTIONS...

  • Page 22: Receive E-Mail

    1. RECEIVE E-MAIL Receiving Modes The methods to receive an E-mail vary according to the type of protocols used for receiving an E-mail. When “POP” is selected for the Receive Mode, the following receiving methods are available: • Auto Receive The machine accesses the E-mail server at specified intervals to check whether any E-mail has been delivered.

  • Page 23: Manual Receiving Mode

    Manual Receiving Mode Press the mode. Press the key. • Your machine starts searching E-mails. Searching is completed. • When the E-mail has been received, the following screen appears and starts printing. After completing printing, the screen returns to the I-Fax mode. •...

  • Page 24: Output Print Format For Receiving E-Mail

    This output is printed when the Print Text Body is set to ON or the E-mail has only the text body section and no attached image files. P3-23 Chapter 3 SETUP - E-MAIL PROPERTIES SETUP - Print Text Body Setting From :"User01"<user01@toshiba.com> :<ifax@toshiba.com> Date :Wed, 04 Jul 2001 11:53:43 +0900 Subject...

  • Page 25: Header Output

    Chapter 3 SETUP - E-MAIL PROPERTIES SETUP - Print Header Setting ---- JUL-04-01 11:21 Received Mail ---- Received from ttake02 (T_TAKE02 [192.1.4.35]) by marshal.toshiba.com with SMTP (Microsoft Exchange Internet Mail Service Ver rsion 5.5.2448.0) id GDXCQP2K; Wed, 04 Jul 2001 11:23:18 +0900 Message-ID: <003601c0a2c0$65c7fs40$230401c01c0@ttake02>...

  • Page 26: Send E-Mail

    2. SEND E-MAIL The operation to send an Internet Fax can be divided into 3 parts. Selecting the Send Mode Setting the Scanning Condition Specifying the recipients This section describes the instructions based upon the procedure above. How the machine sends scanned data: When the document is sent to an E-mail address, the document is converted to TIFF-FX images.

  • Page 27: Entering Scan To E-Mail Mode

    Entering Scan to E-mail Mode Press the key to enter the Scan to E-mail mode. How to Set Scanning Condition After selecting the Send Mode, you can specify the resolution, compression, paper size, and image density for scanned data. How to Set Receiver Capability This operation is optional.
  • Page 28 Use the key to select whether you know the receiver compression. • When you know the receiver’s compression mode and want to specify the compression mode, select “1.YES” and press key. Go to next step. • When you do not know the receiver’s compression mode and want to skip the setting, select “2.NO”...

  • Page 29: How To Set Image Density

    How to Set Image Density Set the exposure according to the contrast of the original that you are sending. Press the Scan to E-mail Mode. • If the desired contrast mode is already selected, there is no need to set it. Use the mode.

  • Page 30: Specifying The Recipients

    Specifying the Recipients After you select the Send Mode and set the receiver’s capacities (optional), you specify recipients and send an Internet Fax now. This machine can send an Internet Fax using the following methods. • Direct Input Input the E-mail address directly to send a document. •...

  • Page 31: Sending Internet Fax By Direct Input

    1.LT 2.LD 3.LT-R 4.LG 5.ST-R Select the original size using the 2-12 BASIC FUNCTIONS :ifax@toshiba.com JUL04-2001 11:30AM RESOLUTION: 200dpi SCANNING TO MEMORY JOB NUMBER SCANNING PAGE RESIDUAL MEMORY key, the SELECT ORIGINAL SIZE screen is displayed. key and press the...

  • Page 32: Sending Internet Fax By One Touch Key

    Select whether scanning another original. When you require scanning another original, select “1.YES” and press the key to scan another original. • When you do not require scanning another original, select “2.NO” and press the Sending Internet Fax by One Touch Key Press desired One Touch ( Internet Fax Mode or Scan to E-mail Mode.

  • Page 33: Sending Internet Fax By Alphabet Dialing

    Press the • When you set the original on the glass, go to step 5 and continue the operation. • When you set the original on the ADF or RADF, the machine scans the original and sends the Internet Fax. After operation is completed, the screen returns to the Internet Fax Mode or E-mail to Scan Mode.

  • Page 34: Sending Internet Fax By Sent History Dialing

    SCAN NEXT ORIGINAL? 1.YES 2.NO key to complete the operation. TELEPHONE NUMBERS LIST 1.ABB. NUMBER 2.SEARCH NAME 3.GROUP NUMBER 4.SENT HISTORY SENT HISTORY user01@toshiba.com key. user02@toshiba.com user03@toshiba.com SCANNING TO MEMORY JOB NUMBER SCANNING PAGE RESIDUAL MEMORY : XXX : YYY...

  • Page 35: Sending Internet Fax By Reception History Dialing

    SCAN NEXT ORIGINAL? 1.YES 2.NO TELEPHONE NUMBERS LIST 1.ABB. NUMBER 2.SEARCH NAME 3.GROUP NUMBER 4.SENT HISTORY 5.RECEPTION HISTORY RECEPTION HISTORY user01@toshiba.com user02@toshiba.com user03@toshiba.com SCANNING TO MEMORY JOB NUMBER : XXX SCANNING PAGE : YYY RESIDUAL MEMORY : ZZZ% SCAN NEXT ORIGINAL? 1.YES...

  • Page 36: Sending Internet Fax By Group Dialing

    Sending Internet Fax by Group Dialing Press the key at the Internet Fax Mode or Scan to E-mail Mode. Press to select “3.GROUP NUMBER”. Enter the Group Number (1 to 1999) assigned to the desired E-mail addresses group. Press the ) key.
  • Page 37 E-mail key. key. key. MULTI GROUP :ifax@toshiba.com MULTI GROUP NEXT DESTINATION REVIEW LIST COMPLETE 001. ifax@toshiba.com 002. LONDON OFFICE 003. CHICAGO OFFICE DELETE MODIFY DELETE? ifax@toshiba.com 1.YES 2.NO MULTI GROUP ifax@toshiba.com Deleted MULTI GROUP ifax@toshiba.com...

  • Page 38: Automatic Telephone Dialing Registration

    3. AUTOMATIC TELEPHONE DIALING REGISTRATION E-mail addresses can be assigned to Abbreviated Dial Numbers and One Touch Keys. The numbers are used for Abbreviated Dial E-mail transmission, One Touch E-mail transmission, and Group E-mail transmission. Once the addresses are assigned, the following features allow you to send documents to frequently sent addresses by pressing a few keys.
  • Page 39 ABB. NUMBER ENTER ID NAME(MAX20): LONDON OFFICE ABB. NUMBER ENTER E-MAIL ADDRESS OR PRESS SPEED DIAL KEY ABB. NUMBER ENTER E-MAIL ADDRESS(MAX256): ifax@toshiba.com ABB. NUMBER 1.SEARCH NAME 2.SENT HISTORY 3.RECEPTION HISTORY ABB. NUMBER ID NAME (MAX20): ABB. NUMBER L.A OFFICE...
  • Page 40 • To set the paper size, go to step b-3 • To complete the receiver capability, go to step b-4. b-1. Press to select “2.RESOLUTION”. • Select to program a resolution. ABB. NUMBER ifax@toshiba.com key and ifax02@toshiba.com ifax03@toshiba.com ABB. NUMBER key.
  • Page 41 b-2. Press • Select to program a compression. b-3. Press • Select to program a paper size. b-4. After you have completed all the desired settings of Receiver Capability, select “1.COMPLETE”. After you have completed all the desired settings of E-mail Options, select “1.COMPLETE”.

  • Page 42: Modifying/Deleting An Existing Abbreviated Dial Number

    Modifying/Deleting an Existing Abbreviated Dial Number Press the key. Press the key. Select “1.ABB. NUMBERS” and press the Enter an Abbreviated Dial Number from 1 to 999 and press the key. • The “Already assigned” message is displayed, and the MODIFY/DELETE menu is displayed on the screen.

  • Page 43: One Touch Key Registration

    ONE TOUCH KEY 1.COMPLETE 2.NAME 3.TEL NUMBER 4.2nd TEL NUMBER 5.COMM.OPTIONS 6.E-MAIL ADDRESS 7.E-MAIL OPTION ONE TOUCH KEY ENTER ID NAME(MAX20): LONDON OFFICE ONE TOUCH KEY ENTER E-MAIL ADDRESS OR PRESS SPEED DIAL KEY ONE TOUCH KEY ENTER E-MAIL ADDRESS(MAX256): ifax@toshiba.com...
  • Page 44 ONE TOUCH KEY ID NAME (MAX20): key. ONE TOUCH KEY L.A OFFICE key and press LISBON OFFICE LONDON OFFICE ONE TOUCH KEY key. ifax@toshiba.com ONE TOUCH KEY ifax@toshiba.com key and ifax02@toshiba.com ifax03@toshiba.com ONE TOUCH KEY key. ifax@toshiba.com ONE TOUCH KEY ifax@toshiba.com...
  • Page 45 Press to select “7.E-MAIL OPTION”. Press to select “2.ON”. • To skip the E-mail option, press A. Press to select “2.TX REPORT”. • Set whether or not to print a TX report. B. Press to select “3.RECEIVER CAPABILITY”. • To set the resolution go to step b-1. •...

  • Page 46: Modifying/Deleting An Existing One Touch Key

    After you have completed all the desired settings of the One Touch Key, select “1.COMPLETE”. • Continue to register another One Touch Key or press the key to finish the registration. Modifying/Deleting an Existing One Touch Key Press the key. Press the key.

  • Page 47: Group Number Registration

    Group Number Registration E-mail addresses can be assigned to the Group Numbers. You can send a document to multiple remote stations in a single operation. This is referred to as Group Dialing or Multi-address Transmission. It is useful to preset addresses, to which Multi-address Transmissions are often performed, in a group. To make a Multi-address Transmission easier, you can assign such a group to a One Touch key.
  • Page 48 Press to select “3.DESTINATIONS”. Then enter the addresses of the remote stations to be preset in the group. • To preset a One Touch Key to the group, go to step A. • To preset an Abbreviated Dial Number to the group, go to step B.
  • Page 49 a-2. Press destination. B. Modify the Destination b-1. Use the destination you want to modify and press key. b-2. Enter another ABB. Number and press the key, or press another One Touch Dial Key to be replaced. Press the key to complete modifying Remote Station.

  • Page 50: Modifying/Deleting An Existing Group Number

    Modifying/Deleting an Existing Group Number Press the key. Press the key. Select “2.GROUP NUMBERS” and press the Press to select “2.E-MAIL ADDRESS SETUP”. Enter a Group Number from 1 to 1999 and press the key. • The “Already assigned” message is displayed, and the screen displays the MODIFY/DELETE menu.
  • Page 51 2-32 BASIC FUNCTIONS...

  • Page 52: Setup

    1. SETUP FLOW ... 3-3 2. TCP/IP CONFIGURATION ... 3-4 BootP/DHCP Setting ... 3-5 IP Address Setting ... 3-6 Subnetmask Setting ... 3-7 Default Gateway Setting ... 3-8 Host Name Setting ... 3-9 3. E-MAIL ACCOUNT SETUP ... 3-10 Before Setting Up ... 3-10 E-mail Address Setting ...
  • Page 53 7. OFFRAMP GATEWAY SETUP ... 3-40 Offramp Gateway, Offramp Gateway Overview ... 3-40 How to send a document using Offramp Gateway ... 3-41 Setting Up for Offramp Gateway ... 3-42 E-mail to Fax Gateway Setting ... 3-43 Gateway Print Setting ... 3-44 Gateway Security Setting ...

  • Page 54: Setup Flow

    1. SETUP FLOW The following table describes the Initial Setup Flow according to your conditions or needs. To use the functions, the network configuration for this machine must be set up correctly. For the values of the network configuration, contact your network administrator. TCP/IP Configuration Setup Setup the TCP/IP on the machine to connect to your local area network and the Internet.

  • Page 55: Tcp/Ip Configuration

    2. TCP/IP CONFIGURATION This section describes the procedures to configure the TCP/IP for the Network Interface Card to connect to the Internet. The items and the parameter values for the TCP/IP Configuration Setup are dependent on if the IP address of the device is obtained from a DHCP server or assigned manually. Item BootP/DHCP IP Address...

  • Page 56: Bootp/Dhcp Setting

    BootP/DHCP Setting Press the key and press Press to select “02.TCP/IP”. Press to select “01.BOOTP/DHCP”. To enable the BOOTP/DHCP, press “1.ENABLE”. To disable the BOOTP/DHCP, press “2.DISABLE”. • The display returns to the TCP/IP menu. Press the key. • The display returns to the NETWORK menu. •...

  • Page 57: Ip Address Setting

    IP Address Setting Press the key and press Press to select “02.TCP/IP”. Press to select “02.IP ADDRESS”. Enter the IP address using the Dial Keypad and press key. Press the key. • The display returns to the NETWORK menu. • If you want to change another TCP/IP network setting, change the setting before pressing the Press the network settings and start initializing.

  • Page 58: Subnetmask Setting

    Subnetmask Setting Press the key and press Press to select “02.TCP/IP”. Press to select “03.SUBNET MASK”. Enter the Subnetmask using the Dial Keypad and press the key. Press the key. • The display returns to the NETWORK menu. • If you want to change another TCP/IP network setting, change the setting before pressing the Press to select “01.COMPLETE”.

  • Page 59: Default Gateway Setting

    Default Gateway Setting Press the key and press Press to select “02.TCP/IP”. Press to select “04.DEFAULT GATEWAY”. Enter the Default Gateway address using the Dial Keypad and press the Press the key. • The display returns to the NETWORK menu. •...

  • Page 60: Host Name Setting

    Host Name Setting Press the key and press Press to select “02.TCP/IP”. Press to select “05.HOST NAME”. Enter the Host Name using the keyboard and press key. Press the key. • The display returns to the NETWORK menu. • If you want to change another TCP/IP network setting, change the setting before pressing the Press to select “01.COMPLETE”.

  • Page 61: E-Mail Account Setup

    3. E-MAIL ACCOUNT SETUP This section describes the procedures to set E-mail account information on the machine so that you can send and receive E-mails on the device. Before Setting Up Before you set up the E-mail account information, you should determine which receive mode the machine uses.

  • Page 62: E-Mail Address Setting

    Also, you can use any unique username for the E-mail address. For example: sub-address=host1, domain=toshiba.com xxxxx@host1.toshiba.com (xxxxx can be any username) Press the key. • The display returns to the E-MAIL menu.

  • Page 63: Error E-Mail Forward Address Setting

    Press the E-mail settings and start initializing. • After 2 seconds, the Operation Completed message is displayed and returns to the INITIAL SETUP menu. • If you want cancel the E-MAIL setting, press the before selecting “01.COMPLETE”. Error E-mail Forward Address Setting This sets an E-mail address to forward the received E-mail when an error occurs and the machine cannot print the E-mail.

  • Page 64: Receive Mode Setting

    Press the key. • The display returns to the E-MAIL menu. Press the key. • The display returns to the NETWORK menu. • If you want to change another E-MAIL setting, change the setting before pressing the Press to select “01.COMPLETE”. Save the E-mail settings and start initializing.

  • Page 65: Pop Server Address Setting

    Press Press to select “1.POP” or press “2.SMTP”. • The display returns to the E-MAIL menu. Press the key. • The display returns to the NETWORK menu. • If you want to change another E-MAIL setting, change the setting before pressing the Press the E-mail settings and start initializing.

  • Page 66: Pop Time Setting

    Press to select “04.POP SERVER ADDRESS”. Enter the IP address of the POP server using the Dial Keypad. Press the key. • The display returns to the E-MAIL menu. Press the key. • The display returns to the NETWORK menu. •...
  • Page 67 Press to select “05.E-MAIL”. Press to select “05.POP TIME”. Use the Press the key. • The display returns to the E-MAIL menu. Press the key. • The display returns to the NETWORK menu. • If you want to change another E-MAIL setting, change the setting before pressing the Press the E-mail settings and start initializing.

  • Page 68: Pop Login Name Setting

    POP Login Name Setting This sets the user name to log in the POP server. This must be set when “POP” is selected in “Receive Mode.” Press the key and press Press to select “05.E-MAIL”. Press to select “06.POP LOGIN NAME”. Enter the POP login name using the keyboard and Dial Keypad.

  • Page 69: Pop Password Setting

    Press the E-mail settings and start initializing. • After 2 seconds, the Operation Completed message is displayed and returns to the INITIAL SETUP menu. • If you want cancel the E-MAIL setting, press the before selecting “01.COMPLETE”. POP Password Setting This sets the password to log in the POP server.

  • Page 70: Smtp Server Address Setting

    Press the key. • The display returns to the NETWORK menu. • If you want to change another E-MAIL setting, change the setting before pressing the Press to select “01.COMPLETE”. Save the E-mail settings and start initializing. • After 2 seconds, the Operation Completed message is displayed and returns to the INITIAL SETUP menu.
  • Page 71 Enter the SMTP server address on the Dial Keypad. Press the key. • The display returns to the E-MAIL menu. Press the key. • The display returns to the NETWORK menu. • If you want to change another E-MAIL setting, change the setting before pressing the Press the E-mail settings and start initializing.

  • Page 72: E-Mail Properties Setup

    4. E-MAIL PROPERTIES SETUP This section describes the procedures to set the E-mail properties and how the machine works with the Internet Fax function. The following table describes the E-mail properties that can be set up. See the following sections for more information about each item. Properties Name Print Text Body This is to set to On or Off for printing the body...
  • Page 73 There are also the E-mail properties related to the Offramp Gateway function. When you set the Receive Mode to “SMTP”, you can additionally configure the following items. Properties Name E-mail to FAX Gateway Gateway Print Gateway Security For further details, see “OFFRAMP GATEWAY SETUP” on page 3-40. 3-22 SETUP Description...

  • Page 74: Print Text Body Setting

    Print Text Body Setting This sets whether or not the body section of the received E-mail is to be printed. Press the key and press Press to select “01.PRINT TEXT BODY”. Press to select “1.OFF” when you want to disable the Print Text Body function. Press to select “2.ON”...

  • Page 75: Body Page Limit Setting

    Body Page Limit Setting This sets the maximum number of the pages to be printed in the range from 1 to 99 when receiving an E- mail. If the number of the pages to be printed exceeds the limit, the machine interrupts the printing. The received body text data may be garbled during transferred through the Internet.

  • Page 76: Send Mdn Setting

    Send MDN Setting This sets the reply to the MDN request when receiving the documents from other e-STUDIO16/20/25 using the Internet Fax transmission. MDN, Message Disposition Notification , is used to notify the sender of the disposition of a message after it has been successfully delivered to a recipient.

  • Page 77: Print Header Setting

    Print Header Setting This sets whether or not the header section of the received E-mail is to be printed. Press the key and press Press to select “04.PRINT HEADER”. Press to select “1.OFF” when you want to disable the Print Header function. Press to select “2.ON”...

  • Page 78: Print E-Mail Error Setting

    Print E-mail Error Setting This sets when you would like to print only the items that can be printed normally when an error occurs. The items that the machine recognize to be erroneous are not printed. Tips • When this is set to ON, the range of the printed section varies according to the settings of Print Text Body and Print Header.

  • Page 79: Print Dsn Setting

    Print DSN Setting This sets whether or not the DSN is printed when it is announced from the E-mail server. DSN, Delivery Status Notification , is used to notify the sender of the status of the message that has been sent. The status, such as failed delivery, delayed delivery, successful delivery, or the gatewaying of a message into an environment that may not support DSNs, is notified when an E-mail with the DSN request is sent.

  • Page 80: Print Mdn Setting

    Print MDN Setting This sets whether or not the MDN is printed when it is announced from the recipient. The machine sends the MDN request to the recipient in every transmission, so that the machine receives the MDN when the recipient supports the MDN request.

  • Page 81: Request Dsn Setting

    Request DSN Setting This sets whether or not the DSN is requested when sending a document from the machine using the Internet Fax function. DSN, Delivery Status Notification , is used to notify the sender of the status of the message that has been sent.

  • Page 82: Confirmation Timer Setting

    Confirmation Timer Setting This sets whether or not the alert report is printed when the machine does not receive an MDN reply from recipients in the time interval set. When the Internet Fax message that was sent from the machine is not received successfully by recipients, an MDN response will not be received.

  • Page 83: Message Size Limit Setting

    Use the and press the Press to select “2.ON” to enable the Confirmation Timer function. • The display returns to the E-MAIL SETUP menu. Message Size Limit Setting This sets the maximum size of the documents that may be sent using the Internet Fax function. If the size of documents exceeds the maximum size, the machine sends the documents separately.

  • Page 84: Scan To E-Mail Setup

    5. SCAN TO E-MAIL SETUP This section describes how to set the default values of the settings for Scan to E-mail function. The default resolution and message size limit may be set for Scan to E-mail. These settings are for default values only, but may also be set or changed at the time that each E-mail document is sent.

  • Page 85: Message Size Limit Setting

    Message Size Limit Setting This sets the size limit of the documents that can be sent using the Scan to E-mail function. If the size of the documents exceeds the maximum size, the machine sends the documents separately. Note The document that contains only one page of an image cannot be separated even if the document size exceeds the limit.

  • Page 86: Onramp Gateway Setup

    6. ONRAMP GATEWAY SETUP Onramp Gateway, Onramp Gateway Overview What is a “Onramp Gateway”? Onramp Gateway uses the relay function which is one of the ITU-T Mailbox features. The ITU-T F-code compliant facsimiles can send the document to the Relay Mailbox in the machine and this machine transfer to the E-mail addresses of other Internet FAX machines and client computers programmed in the Relay Box.

  • Page 87: Setting Up A Relay Box With E-Mail Address

    Setting Up a Relay Box with E-mail Address In order to use this machine as a Hub Station for the Onramp Gateway transmission, the Relay Box to register E-mail addresses must be set up on this machine. This machine as the distributor can send an E-mail of the fax document received from any ITU-T compatible facsimile.
  • Page 88 Enter the password. Enter the End Station. • If the end station is assigned to a One Touch key, go to step • If an end station is assigned to an Abbreviated Dial Number, go to step B. • If you want to enter the End Station by searching an ID name, go to step C.
  • Page 89 • Select the destination using the press the D. Press • Press to select “3.GROUP NUMBER”. • Enter a Group Number and press the When all the desired End Station Entries are completed under the same Relay Box, press to select “2.COMPLETE”. •...
  • Page 90 Enter an E-mail Address of the remote location to which the Transmission Report should be sent. Then press the key. • If the E-mail address of the remote location is assigned to a One Touch key, press desinated One Touch key. •...

  • Page 91: Offramp Gateway Setup

    For example, the document can be sent to this machine from out of the country or city through the Internet, then the document is sent from this machine to the designated fax number through the local public telephone line. 2. The mail server (toshiba.com) retrieves the E-mail. NOTE: The mail server should be configured to retrieve the E-mail with the forwarding address of “host1.toshiba.com”.

  • Page 92: How To Send A Document Using Offramp Gateway

    If the hostname of this machine is designated as “host1.toshiba.com”, it is set to transfer the E-mail to this machine when an E-mail to “xxx@host1.toshiba.com” is delivered via the Internet.

  • Page 93: Setting Up For Offramp Gateway

    Setting Up for Offramp Gateway To use this machine for the Offramp Gateway transmission, the E-mail account and E-mail properties for the Offramp Gateway must be setup correctly. E-mail Account Setup E-mail Address P3-11 P3-13 Receive Mode SMTP Server Address P3-19 E-mail Properties Setup E-mail to FAX Gateway...

  • Page 94: E-Mail To Fax Gateway Setting

    E-mail to Fax Gateway Setting This sets up the machine to forward the document that is received by the Offramp Gateway transmission. This is available only when the Receive Mode is set to "SMTP". If this is set to ON, it is recommended to set up “Gateway Print”...

  • Page 95: Gateway Print Setting

    Gateway Print Setting This sets up the device to print the E-mail before sending the Offramp Gateway transmission. The machine prints the document before forwarding it to the facsimile, so that you can confirm what is being sent using the Offramp Gateway. This setting is available when the E-mail to Fax Gateway function is set to ON. Press the key and press Press...

  • Page 96: Gateway Security Setting

    Gateway Security Setting This sets up the device to check the originating fax number of the document before allowing the Offramp Gateway transmission. If the fax number of the facsimile is not registered as One Touch dials or Abbreviated dials, the machine does not allow the Offramp Gateway transmission.

  • Page 97: Additional Functions Setup

    This allows you to set the user name to log in the FTP server on the machine. The user name is required to transmit data between a personal computer and the machine using the TOSHIBA Viewer via Network. FTP Server Login Password: This allows you to set the password to log in the FTP server on the machine.

  • Page 98: Ftp Server Login Password Setting

    • If you want cancel the FTP setting, press the selecting “01.COMPLETE”. FTP Server Login Password Setting This sets the password to log in the FTP server. This must be set to control the machine using the TOSHIBA Viewer LAN version. Press the key and press Press to select “06.FTP”.

  • Page 99: Lan Fax Server Address Setting

    Press the key. • The display returns to the FTP menu. Press the key. • The display returns to the NETWORK menu. • If you want to change another FTP setting, change the setting before pressing the Press the E-mail settings and start initializing. •...
  • Page 100 Enter the IP address of LAN FAX server using the Dial Keypad. Press the key. • The display returns to the LAN FAX menu. Press the key. • The display returns to the NETWORK menu. • If you want to change another LAN FAX setting, change the setting before pressing the Press to select “01.COMPLETE”.
  • Page 101 3-50 SETUP...
  • Page 102 LISTS AND REPORTS 1. E-MAIL NOTIFICATION REPORTS PRINT FORMAT ... 4-3 DSN Reports ... 4-3 MDN Report ... 4-4 Alert Report ... 4-5 2. LIST AND REPORT PRINT FORMAT ... 4-6 Transmission/Reception Journal ... 4-6 Memory Transmission Report ... 4-8 Multi-Address Transmission Report ...

  • Page 103: Lists And Reports

    LISTS AND REPORTS...

  • Page 104: E-Mail Notification Reports Print Format

    ----- The following addressees had permanent fatal errors ----- <ifax3@toshiba.com> ----- Transcript of session follows ----- ...while talking to [172.16.100.130]: >>> RCPT To:<ifax3@toshiba.com> NOTIFY=SUCCESS, FAILURE <<< 550 <ifax3@toshiba.com>... User unknown 550 <ifax3@toshib.com>... User unknown * The contents shown below the line are depending on the mail server.

  • Page 105: Mdn Report

    MDN. In this case, you can print the Alert Report that tells you have not received the MDN from the recipient. From : ifax1@toshiba.com : <ifax2@toshiba.com> Date : Wed, 4 Jul 2001 15:01:58...

  • Page 106: Alert Report

    E-mail message is successfully received by recipients in case the recipients do not support MDN. JUL-04-01 11:22 F- FILE NUMBER :039 DATE :JUL-04-01 11:22 :user01@toshiba.com DOCUMENT PAGES :001 STATUS :***NOT SURE IF THIS MESSAGE WAS SENT OR NOT, BECAUSE MDN NOT RECEIVED*** ALERT REPORT PAGE :001...

  • Page 107: List And Report Print Format

    Number of pages (indicated in 3 digits (001 ~ 999). More than 1000 pages is indicated as “999”. LISTS AND REPORTS JOURNAL PAGE : 001 TIME : JUL-04-2001 TEL NUMBER : 12345678901234567890 E-MAIL : ifax@toshiba.com NAME : ABCDEFGHIJKLMNOPQRSTUVWXYZABCDEFGHIJKLMN SCAN COUNT : PRINT COUNT: DRUM COUNT : TIME DURATION 12:00AM 00/41...
  • Page 108 ECM (*) HW, HR (*): Toshiba shortened protocol version of the original mode is used. Result: The result of the transmission is indicated. If the transmission failed, an error code is indicated. When a transmission was completed normally, nothing is indicated.

  • Page 109: Memory Transmission Report

    The Memory Transmission Report is not printed for the Scan to E-mail transmission. LISTS AND REPORTS REPORT PAGE : 001 TIME : JUL-04-2001 TEL NUMBER : 12345678901234567890 E-MAIL : ifax@toshiba.com NAME : ABCDEFGHIJKLMNOPQRSTUVWXYZABCDEFGHIJKLMN JUL-04 10:21AM ABCDEFGHIJKLMNOPQRST@toshiba.com JUL-04 10:00AM JUL-04 10:20AM...

  • Page 110: Multi-Address Transmission Report

    NAHA_office EASTER EGG SENDAI_office ////////////////////////////////////////////////////////////////////////////////////////////////////////////////////// document image ////////////////////////////////////////////////////////////////////////////////////////////////////////////////////// PAGE : 001 TIME : JUL-04-2001 11:48AM TEL NUMBER : 12345678901234567890 E-MAIL : ifax@toshiba.com NAME : ABCDEFGHIJKLMNOPQRSTUVWXYZABCDEFGHIJKLMN 11:31PM 11:10PM 11:32PM (RECOVERY TIME : FEB-26 11:31PM) ABB. ABB. ABB. 123456789012345678901234567890 Marshall Seychelles ABB.
  • Page 111 Document pages: The number of pages input in memory is indicated. Receivers where the transmission was completed normally. Receiver’s name or facsimile/ telephone number is indicated. Receiver where an error occurred (indicated when an error occurs) Receivers’ name or facsimile/telephone number is indicated. Pages sent: Number of pages sent normally before an error occurred The image data on page 1 is reduced and printed.

  • Page 112: Preset Dialing Number Lists

    E-mail address (indicated in a max. of 256 digits) The E-mail mark “ ” is placed before the E-mail address. ORDER PAGE : 001 TIME : JUL-04-2001 11:48AM TEL NUMBER : 12345678901234567890 E-MAIL : ifax@toshiba.com NAME : ABCDEFGHIJKLMNOPQRSTUVWXYZABCDEFGHIJKLMN FAX NUMBER/E-MAIL ADDRESS 12345678901234567890123456789012345678901234567890123456789012345678901234567890 123456789012345678901234567890123456789012345678901234567 12345678901234567890123456789012345678901234567890123456789012345678901234567890 123456789012345678901234567890123456789012345678901234567 SUB:12345678901234567890 SEP:12345678901234567890 PWD:********************...

  • Page 113: Abbreviated Dial Number List

    The resolution and encoding method set for the E-mail address, are indicated. 4-12 LISTS AND REPORTS NUMBER LIST PAGE : 001 TIME : JUL-04-2001 TEL NUMBER : 12345678901234567890 E-MAIL : ifax@toshiba.com NAME : ABCDEFGHIJKLMNOPQRSTUVWXYZABCDEFGHIJKLMN TEL NUMBER/E-MAIL ADDRESS TIME 123456789012345678901234567890 11:45AM 1234567 3456789012345678901234567890 123456789012345678901234567890 123456789012345678901234567890...

  • Page 114: Group Number List

    Type: One touch number/Abbreviated dial number One touch number/Abbreviated dial number (indicated in ascending order) Station’s name PAGE : 001 TIME : JUL-04-2001 11:48AM TEL NUMBER : 12345678901234567890 E-MAIL : ifax@toshiba.com NAME : ABCDEFGHIJKLMNOPQRSTUVWXYZABCDEFGHIJKLMN OT/ABB. NUMBER ABCDEFGHIJKLMNOPQRST AABBCCDD EEFFGG HHII ABB. ABCDEFGHIJKLMNOPQRST...

  • Page 115: One Touch Number List

    * “E-mail”, “Report”, “MON.”, “BPS”, and “Mailmode”, are the same as “Abbreviated Dial Number List”. 4-14 LISTS AND REPORTS INFORMATION PAGE : 001 TIME : JUL-04-2001 TEL NUMBER : 12345678901234567890 E-MAIL : ifax@toshiba.com NAME : ABCDEFGHIJKLMNOPQRSTUVWXYZABCDEFGHIJKLMN ABB/FAX NUMBER & E-MAIL TIME MONI 123456789012345678901234567890 11:45AM 1234567 123456789012345678901234567890 123456789012345678901234567890...

  • Page 116: Function List

    : ON ROMversion001 ROMversion002 ROMversion003 ROMversion004 PAGE : 001 TIME : JUL-04-2001 11:48AM TEL NUMBER : 12345678901234567890 E-MAIL : ifax@toshiba.com NAME : ABCDEFGHIJKLMNOPQRSTUVWXYZABCDEFGHIJKLMN RECOVERY TX : ON STORED TIME : 24HOUR : OFF SEND AFTER SCAN : ON ACCOUNT CODE...
  • Page 117 NETWORK(APPLE TALK) APPLE TALK PROTOCOL 4-16 LISTS AND REPORTS PAGE : 002 TIME : JUL-04-2001 TEL NUMBER : 12345678901234567890 E-MAIL : ifax@toshiba.com NAME : ABCDEFGHIJKLMNOPQRSTUVWXYZABCDEFGHIJKLMN E-MAIL : ENABLE PRINT TEXT BODY BODY PAGE LIMIT SEND MDN PRINT HEADER PRINT E-MAIL ERROR PRINT DSN : ifax@toshiba.com...

  • Page 118: Menu List (Program)

    19.DISCARD 20.PRIVILEGED RX 21.RTI PAGE : 001 TIME : JUL-04-2001 11:48AM TEL NUMBER : 12345678901234567890 E-MAIL : ifax@toshiba.com NAME : ABCDEFGHIJKLMNOPQRSTUVWXYZABCDEFGHIJKLMN 04.E-MAIL SETUP 01.PRINT TEXT BODY 02.BODY PAGE LIMIT 03.SEND MDN 04.PRINT HEADER 05.PRINT E-MAIL ERROR 06.PRINT DSN 07.PRINT MDN 08.REQUEST DSN...
  • Page 119 02.KEY TEST 03.LED TEST 04.LCD TEST 05.SPEAKER TEST 06.SWITCH TEST 07.TEST PRINT 4-18 LISTS AND REPORTS PAGE : 002 TIME : JUL-04-2001 11:48AM TEL NUMBER : 12345678901234567890 E-MAIL : ifax@toshiba.com NAME : ABCDEFGHIJKLMNOPQRSTUVWXYZABCDEFGHIJKLMN 03.TEST RESULT LIST 06.TOTAL PRINT COUNTER 07.MACHINE REVISIONS...

  • Page 120: Power Failure List

    Station from which the data was input: Local or Facsimile/Telephone number (if provide by the remote device) Time when the data was input into data memory. PAGE : 001 TIME : JUL-04-2001 11:48AM TEL NUMBER : 12345678901234567890 E-MAIL : ifax@toshiba.com NAME : ABCDEFGHIJKLMNOPQRSTUVWXYZABCDEFGHIJKLMN MAIL FROM 12345678901234567890 0559891014 12345678901234567890 LOCAL LOCAL...

  • Page 121: Power Failure List (Receiving The E-Mail From Smtp)

    Time when the data was input into data memory. 4-20 LISTS AND REPORTS LIST PAGE : 001 TIME : JUL-04-2001 E-MAIL : ifax@toshiba.com NAME : ABCDEFGHIJKLMNOPQRSTUVWXYZABCDEFGHIJKLMN TYPE FROM E-MAIL RECEIVE ifax2@toshiba.com E-MAIL GTWY ifax3@toshiba.com : E-mail data of Off Ramp Gateway...

  • Page 122: Troubleshooting

    TROUBLESHOOTING 1. ERROR MESSAGES ... 5-3 Operation Error ... 5-3 Check E-mail Error ... 5-3 Input Error ... 5-4 Others ... 5-5 Transmission/Reception Error ... 5-6 Internet Fax Transmission Error ... 5-6 Internet Fax Reception Error ... 5-6 2. Error Code Printed on Report ... 5-7 Transmit Code ...
  • Page 123 TROUBLESHOOTING...

  • Page 124: Error Messages

    1. ERROR MESSAGES If an abnormal condition arises in the machine or an incorrect operation is performed, an alarm buzzer is generated for about 4 seconds and a message to indicate the nature of the error appears in the LCD Display.

  • Page 125: Input Error

    The following table describes error messages displayed when inputting address, number, or others. Error Message Network access error Invalid data Name not found Number not listed Invalid E-mail address Already assigned Dial number in use TROUBLESHOOTING Input Error Cause The Network Interface Card or Internet Fax unit has been damaged.

  • Page 126: Others

    Others The following table describes other error messages displayed during operation. Error Message During registration of the One Touch Entry memory full Key or Speed Dial, or during the Internet Fax transmission is performed, there is not enough memory to store the phonebook data because too many destinations are assigned.

  • Page 127: Transmission/Reception Error

    Transmission/Reception Error Internet Fax Transmission Error The following table describes other error messages displayed during sending the Internet Fax. Error Message E-mail error Memory overflow Internet Fax Reception Error The following table describes other error messages displayed during receiving the Internet Fax. Error Message E-mail error Error mail receive...

  • Page 128: Error Code Printed On Report

    2. Error Code Printed on Report When an Error Code is printed as a status indication on Transmission Reports, etc. related to Internet Fax transmission, refer to the following description for the applicable Error Code to determine the cause and solution. Transmit Code Error Code An error occurs during converting...

  • Page 129: Receive Code

    Receive Code Error Code TROUBLESHOOTING Cause Sequence problem occurs in IEEE1284 interface. The received image data or text data is damaged. The machine receives the image data in unknown format (non-TIFF-FX format). The encoding type of received E-mail is invalid. The received image data or text data is damaged.
  • Page 130 Error Code The Offramp Gateway transmission is terminated because of the Gateway Security. The Offramp Gateway transmission is terminated because of the Gateway Security. Invalid characters are used for the Offramp-E-mail-Address or the length of fax number or subaddress number exceeds the limitation. Invalid characters are used for the Offramp-E-mail-Address or the length of fax number or subaddress...
  • Page 131 5-10 TROUBLESHOOTING...
  • Page 132 TECHNICAL WORD REFERENCE...
  • Page 133 TECHNICAL WORD REFERENCE...
  • Page 134 "@". Within the Internet, usually the domain name is used for the host name. For example, "ifax@toshiba.com" is an E-mail address. "ifax" is a user name, and "toshiba.com" is the domain name that identifies the mail server.
  • Page 135 Host Host refers to a computer connected to a TCP/IP network. Hostname Hostname is a name to identifies a computer connected to a TCP/IP network. Within the Internet, a DNS domain name is used for the Hostname. IP Address IP Address is used to identify the node on a TCP/IP network. It is described with 32-bit numeric address written as four numbers separated by periods.
  • Page 136 POP/POP3, post office protocol POP is a protocol to retrieve the E-mail message from a mail server. Most E-mail applications use POP. POP3 is a newer version of the POP protocol. PSTN, public switched telephone network PSTN is a global telephone system enables to communicate in worldwide using copper wires to transmit analog data.

  • Page 137: Technical Word Reference

    TECHNICAL WORD REFERENCE...
  • Page 138 E1-17063A, 01-07 TG...

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