Toshiba e-STUDIO 2555C Service Manual page 1028

[C] Confirmation of the error
"Backup Failed" or "Restore Failed" is displayed on the lower left part of the LCD screen when the data
have not been properly backed up or restored.
Moreover, details of an error are displayed under the above message.
(The following is an example screen when "USB device not detected" is displayed.)
SRAM Data Cloning Mode
Select number (1-2) and press START key
2: Restore SRAM Data from USB
Backup Failed
USB device not detected
In this case, turn the power OFF and then check the following items. After confirming and solving the
problem, back up / restore the data again from the beginning.
• Does the USB device meet the conditions being used for this cloning?
• Is the updated program file written on the USB device properly?
• Is the USB device installed properly?
• Is the USB device or the equipment damaged?
Display content
USB device not detected
SRAM Device Not Connected
Backup not created
Encryption Failed
password Not Appended to Backup
MFP Serial Number Not Set
Display content
USB device not detected
SRAM Device Not Connected
Invalid Backup File
No Backup File Exists
Invalid password
Decryption Failed
e-STUDIO2555C/3055C/3555C/4555C/5055C
BACKUP FUNCTION
Firmware Version : x. x. x. x
Update Mode : 59 Mode
Fig.12-3
Backup
Error content
The USB device has not been installed.
The SRAM board (for the SYS board) has not been
installed.
Creation of the Backup file of data of the SRAM board
(for the SYS board) has been failed.
An encryption of the backup file has been failed.
Addition of the encryption password has been failed.
Acquisition of the MFP Serial No. has been failed.
Restore
Error content
The USB device has not been installed.
The SRAM board (for the SYS board) has not been
installed.
The SYS board has not been recognized.
Backup file has not existed in the USB device.
An incorrect password has been entered.
Decoding of the backup file has been failed.
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