Toshiba e-STUDIO 2555C Service Manual page 788

Check item
Setting
[F122] Database abnormality (message/job log management database)
Classification
Other service call
Check item
Setting
[F124] Language DB damage error
Classification
Other service call
Check item
Setting
e-STUDIO2555C/3055C/3555C/4555C/5055C
ERROR CODE AND TROUBLESHOOTING
1. Delete the log in the following procedure:[5] + [C] +
[POWER] → 4. Initialize database → 1. LDAP database
(to delete user database) (Note that all user, role, group
and accounting data will be deleted.)
2. If the error is not recovered, reinstall the system software.
([4] + [9] + [POWER] -> 4. System Software(HD data))
Notes:
• If you rebuild the databases with a job remaining,
delete it after finishing.
• When "Rebuilding all databases" is performed, all
data including log/user/role/group/department
information and address book data are deleted. If
you back up the data in advance, they will be
recovered by restoring them after rebuilding the
database.
Login after the startup fails in any starting mode because log
management database is corrupted.
1. Delete the log in the following procedure: [5] + [C] +
[POWER] → 4. Initialize database → 2. Log database
(jobs and messages) (Note that all job and message logs
will be deleted.)
2. If the error is not recovered, reinstall the system software.
([4] + [9] + [POWER] → 4. System Software(HD data))
Notes:
• If you rebuild the databases with a job remaining,
delete it after finishing.
• When "Rebuilding all databases" is performed, all
data including log/user/role/group/department
information and address book data are deleted. If
you back up the data in advance, they will be
recovered by restoring them after rebuilding the
database.
Login after the startup fails in any starting mode because
language management database is corrupted.
Delete the journal file: [5] + [C] + [START] → 4. Initialize DB
→ 3. Language DB
If the recovery is still not completed, reinstall the system
software and application program. P. 11-21 "11.3.2 Update
procedure"
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