Topaccess Related Error/Communication Error With External Application - Toshiba e-STUDIO556 Service Manual

Multifunctional digital systems

Hide thumbs Also See for e-STUDIO556:

Table of Contents

TopAccess related error/Communication error with external

[5010] Internal setting error

Classification

Communication error with external

Replace parts

[5012] Authentication errorr

Classification

Communication error with external

Replace parts

[5013] e-Bridge communication error

Classification

Communication error with external

Replace parts

[5014] No SSL certificate

Classification

Communication error with external

There is a print job, a proof print job, a private print job, a print job without a

set department code, a scan job or a fax job remaining in this equipment.

Delete the remaining jobs.

Turn the power OFF and then back ON. Until the initial registration is

begun, do not press any button on the control panel or start any print or fax

A temporary password downloaded from e-Bridge and entered in this

equipment is not valid, or the permanent password set in the e-Bridge is

Perform the job again at a later date.

Communication is attempted while the e-Bridge is enabled for some reason

such as version upgrade.

Check if the MFP is connected to the eBR2 server.

There is no SSL certificate or the certificate is not in a correct file format.

e-STUDIO556/656/756/856(Ver03)

ERROR CODE AND TROUBLESHOOTING

Chapters

Table of Contents