Toshiba e-STUDIO 2555C Service Manual page 787

[F110] Communication error between System-CPU and Scanner-CPU
[F111] Scanner response abnormality
Classification
Communication related service call Communication error between System-CPU and Scanner-CPU
Check item
Reproducibility
SYS board
Parts to be replaced
SYS board
[F120] Database abnormality
Classification
Other service call
Check item
Setting
[F121] Database abnormality (user information management database)
Classification
Other service call
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Error content
Scanner response abnormality
Turn the power OFF and then back ON using the main power
switch.
• Check if the conductor pattern on the SYS board is short
circuited or open circuited.
• Connector check (CN123)
• Harness check (CN123)
Database abnormality: Database is not operating normally.
1. Check that no jobs remain and rebuild the databases. ([5]
+ [C] + [POWER] -> 4. Initialize database -> 1. LDAP DB
and 2. Log DB (Job,Msg).
2. If the error is not recovered, reinstall the system software.
([4] + [9] + [POWER] -> 4. System Software(HD data))
Notes:
• If you rebuild the databases with a job remaining,
delete it after finishing.
• When "Rebuilding all databases" is performed, all
data including log/user/role/group/department
information and address book data are deleted. If
you back up the data in advance, they will be
recovered by restoring them after rebuilding the
database.
Login after the startup fails in any starting mode because user
management database is corrupted.
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Measure
Remark
Error item
Measures
Error item
e-STUDIO2555C/3055C/3555C/4555C/5055C
ERROR CODE AND TROUBLESHOOTING
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