Toshiba e-STUDIO 2555C Service Manual page 815

[6041] Card authentication: Card related error
Classification
MFP access error
Check item
Setting
[6042] Card authentication: Card setting error
Classification
MFP access error
Check item
Setting
[6052] User authentication for print job failed because connection to an external RBAC server
has failed.
Classification
MFP access error
Check item
Setting
[6121] Automatic Secure Erase failure
Classification
MFP access error
Check item
Setting
[6131] MFP fail to verify clock with Time Server
Classification
MFP access error
Check item
Setting
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Card data cannot be obtained correctly.
Reattempt scanning. If the error still occurs after reattempting
scanning for several times, card data may be corrupted or the
card reader may be out of order.
The self-diagnostic code required for card authentication is
not set in this equipment correctly.
Set the correct self-diagnostic code.
User authentication for print job cannot be done because
connection to an external RBAC server has failed.
Check if the operating status of the server and connection
from the MFP have been confirmed.
The automatic secure erase fails.
Data overwriting failed for some reason. If the error still
occurs after rebooting the equipment, start up using the
following procedure:[3] + [C] + [POWER] → 3. HDD
formatting → Reinstallation of software or HDD replacement
The MFP is not synchronized with the SNTP server.
• Check that the SNTP server is operating correctly.
• Check that the path to the SNTP server is operating
correctly.
• Check that the settings are correct in TopAccess ->
[Administrator] -> [Setup] -> [General] -> [SNTP Service].
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e-STUDIO2555C/3055C/3555C/4555C/5055C
ERROR CODE AND TROUBLESHOOTING
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