Avaya MCC1 Installation And Upgrades page 99

Upgrade preparation steps
What
7
For blowback upgrades only:
blowback tape is converted and written to removable media.
This takes 2 weeks and must be done before the upgrade.
8
Schedule the upgrade with the customer and inform the
customer of a service interruption (total outage) during the
upgrade. If it is not an Avaya-maintained customer, get
password information.
You can obtain downtime from QPPCNs.
9
Verify with the customer that they do not use any login ID
subject to ASG challenge. The craft, inads, and init login
IDs must respond to a challenge. If necessary, set the required
permissions for the cust login ID.
10
If the system is pre-R8, verify that the customer does not have
a dadmin login set to craft level. If they do, remove the login
and re-add it as dadmin set to Inads level. After the upgrade
this login will be dadmin at the dadmin service level.
11
Coordinate the service interruption with the local account
team.
12
To preclude a busy-out of network access trunks at the far
end, inform the support organization for each public and
private network accessed by the switch at least one day
before the scheduled upgrade.
13
Provide translation information for the upgraded system.
14
Check that the inventory, tools, hardware, project manager
binder, translation information, and crash kit are at the
customer site.
15
Complete RFA training and registration. Allow up to 48
hours before attempting to access RFA.
16
Create the license file in RFA
SI Installation and Upgrades
June 2004
R5/R6/R7/R8si to Avaya Communication Manager
Make the Blowback Tape. The
When Who
Before upgr Tech or
Design Spec
Before upgr Project Mgr
Before upgr Project Mgr
Before upgr Project Mgr
Before upgr Project Mgr
Before upgr Project Mgr
Before upgr Software
Specialist
Before upgr Project Mgr
Before upgr Tech, SS, SA,
Project Mgr
Before upgr Tech, SS, SA,
Project Mgr
Introduction
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