Voice Messaging Systems - Lucent Technologies MERLIN LEGEND Release 6.1 System Manager's Manual

MERLIN LEGEND Communications System Release 6.1
System Manager's Guide 555-661-118
4 Features and Applications
Applications
Table 4–12. Continued
Category and Name
Telephone Company Services (continued)
†
T1 Switched 56
High-speed data
(112 K)
Group video
Desktop video
Group IV (G4) fax
Videoconferencing
Circuit-switched data
Centrex
* Not all Macintosh OS and UNIX system clients are supported. See the PassageWay
Telephony Service Network Manager's Guide for details.
† Release 5.0 and later systems only
‡ Release 4.0 and later systems only

Voice Messaging Systems

A voice messaging system (VMS) provides call-answering services and may
provide voice mail services.
product. When choosing or planning a VMS, keep the following considerations in
mind:
Each of the VMS applications connects to a special tip/ring (T/R) jack,
called a voice messaging interface (VMI) . If you plan to add voice
messaging to your system, ask your Lucent Technologies representative to
help you plan for VMI ports for your system. (You may already have
enough on existing modules.)
Voice messaging systems also require that you have a certain number of
touch-tone receivers to interpret the digits entered by callers using touch-
tone telephones. These are supplied on the control unit modules. The
number required depends upon the call volume you anticipate. Discuss this
with your Lucent Technologies representative.
Use password access to voice mailboxes to protect privacy.
If you plan to use an outcalling feature (see
consider using calling restrictions to prevent this feature from being abused
by people who may make fraudulent toll calls.
Key H/PBX BS Description
Used to connect the system to an ISDN network
facility providing digital data services.
Provides telephone features from the CO.
Table 4–13
NOTE:
The exception to this is MERLIN LEGEND Mail, which is a self-
contained module.
4
describes the services available by
Table 4–13
Issue 1
August 1998
Page 4-64
for an explanation),