Overland Storage Neo Series Library Service Manual
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Overland Storage Neo Series Library Service Manual

P/n 104241-xxx
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e o S e r i e s
Neo Series™ Library
Service Manual
P/N 104241-xxx
Revision A February 2002

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Summary of Contents for Overland Storage Neo Series Library

  • Page 1 e o S e r i e s Neo Series™ Library Service Manual P/N 104241-xxx Revision A February 2002...
  • Page 2 ROPRIETARY OTICE All information contained in or disclosed by this document is considered proprietary by Overland Data. By accepting this material the recipient agrees that this material and the information contained therein are held in confidence and in trust and will not be used, reproduced in whole or in part, nor its contents revealed to others, except to meet the purpose for which it was delivered.
  • Page 3 - Presents step-by-step procedures for remov- ing and replacing Neo Series™ 4000 Library components. Chapter 4: “Operation” - Describes front panel operations for the Neo Series Library along with inserting and removing tape cartridges, and tape requirements. Chapter 5: “Troubleshooting”...
  • Page 4 REFACE Neo Series Libraries Preface...

  • Page 5: Table Of Contents

    Table of Contents Purpose of This Manual ................. -i Chapter 1 - Illustrated Parts Catalog Introduction ....................1-1 Figure 1–1 Neo Series™ Library Modules ..........1-1 Mechanical Parts Exploded View ............... 1-2 Figure 1–2 Neo Series 2000 Mechanical Parts........1-2 Table 1-1 Neo Series 2000 Mechanical Parts List........
  • Page 6 ’ ABLE OF ONTENTS CONT Figure 2–6 Shuttle Brake Release ............2-8 Figure 2–7 Shuttle Assembly in Parked Position ........2-8 Front Panel Remove and Replace ............... 2-9 Front Panel Removal ................2-9 Figure 2–8 Control Panel Board .............. 2-9 Figure 2–9 Front Panel Removal............
  • Page 7 ’ ABLE OF ONTENTS CONT Magazine Interlock Solenoid Assembly ........... 2-28 Magazine Interlock Solenoid Removal ..........2-28 Figure 2–27 Mail Slot Solenoid Remove and Replace......2-28 Magazine Interlock Solenoid Replacement ........2-28 Figure 2–28 Powering up the Library............ 2-29 Library Controller Card Remove and Replace ......... 2-30 Library Controller Removal.
  • Page 8 ’ ABLE OF ONTENTS CONT Drive Shield Remove and Replace ............2-48 Drive Shield Removal ................ 2-48 Figure 2–47 Tape Drive Shield Removal ..........2-48 Tape Drive Shield Replacement ............2-48 Figure 2–48 Powering up the Library............ 2-49 Drive Guides Remove and Replace ............2-50 Drive Guides Removal ...............
  • Page 9 ’ ABLE OF ONTENTS CONT Figure 2–67 Powering up the Library............ 2-70 Chapter 3 - Servicing the Neo Series 4000 Introduction ....................3-1 Electrostatic Discharge Information ............. 3-1 Preparation Procedures ................. 3-1 Weight Warning ................... 3-2 Emergency Magazine Removal ..............3-3 Figure 3–1 Manual Door Release ............
  • Page 10 ’ ABLE OF ONTENTS CONT Figure 3–14 Powering up the Library............ 3-16 Front Panel Latch Assembly Remove and Replace ........3-17 Front Panel Latch Assembly Removal ..........3-17 Figure 3–15 Front Panel Latch Assembly ..........3-17 Front Panel Latch Assembly Replacement ........3-18 Figure 3–16 Applying Power ..............
  • Page 11 ’ ABLE OF ONTENTS CONT Figure 3–33 FCO Card Removal............3-35 FCO Card Replacement ..............3-35 Figure 3–34 FCO Card Replacement ............ 3-36 Figure 3–35 Apply Power..............3-36 Power Supply Remove and Replace ............3-37 Power Supply Removal ..............3-37 Figure 3–36 Power Supply Remove and Replace .........
  • Page 12 ’ ABLE OF ONTENTS CONT SCSI I/O Board and the SCSI Connector Plate Assembly Removal . 3-59 Figure 3–54 SCSI I/O Board Removal..........3-60 Figure 3–55 SCSI I/O Board Removal..........3-60 SCSI I/O Board and the SCSI Connector Plate Assembly Replacement 3-61 Figure 3–56 Applying Power ..............
  • Page 13 ’ ABLE OF ONTENTS CONT Figure 3–76 Removing Robotics Base ..........3-80 Replacing the Robot Shuttle and Base ..........3-80 Bar Code Reader Remove and Replace ............ 3-82 Bar Code Reader Removal ..............3-82 Figure 3–77 Bar Code Reader Removal ..........3-82 Bar Code Reader Replacement ............
  • Page 14 ’ ABLE OF ONTENTS CONT Rotating Track Flex Cable Replacement ......... 3-102 Figure 3–102 Applying Power ............3-103 Chapter 4 - Operation Introduction ....................4-1 Front Panel ....................4-1 Figure 4–1 Library Front Panel ............... 4-1 Magazine Doors ................... 4-2 Figure 4–2 Magazine Door Mechanical Release........
  • Page 15 ’ ABLE OF ONTENTS CONT Figure 4–17 Menu Screen..............4-14 View System Data ................4-15 Library Options ..................4-15 Figure 4–18 View Library Options Screen (Initial Screen)....4-15 Table 4-2 View Library Options............4-15 SCSI Options ................... 4-18 Figure 4–19 View SCSI Options Screen (Initial Screen) ...... 4-18 Table 4-3 View SCSI Options ...............
  • Page 16 ’ ABLE OF ONTENTS CONT Table 5-1 Error Recovery Procedures ............. 5-3 Fault Symptom Codes (FSCs) ..............5-4 Table 5-2 Fault Symptom Codes ............. 5-4 Chapter 6 - Connectors, Switches and Indicators Introduction ....................6-1 Neo Series 2000 Connectors ............... 6-1 Library Controller Board ................
  • Page 17 ’ ABLE OF ONTENTS CONT Mono Track Interface Board ..............6-13 Figure 6–13 Mono Track Interface Board ..........6-13 Table 6-13 Mono Track Interface Board Connectors......6-13 Vertical Axis Assembly Board ............... 6-14 Figure 6–14 Vertical Axis Assembly Board.......... 6-14 Table 6-14 Vertical Axis Assembly Board Connectors ......
  • Page 18 ’ ABLE OF ONTENTS CONT Frequency Limits ..................A-7 Power Requirements ................A-7 Table A–8 Current ..................A-7 Sag / Surge Protection ................A-8 Table A–9 Sag / Surge Protection ............A-8 Power Line Disturbance ...............A-8 Table A–10 Power Line Disturbance ............A-8 Cooling ......................A-9 FCC Notice ....................A-10 Japanese Voluntary Control Council for Interference (VCCI) ....A-10 Translation ....................A-10 Installation Considerations ...............A-11...
  • Page 19 ’ ABLE OF ONTENTS CONT Elevator Assembly Extension ..............C-11 Mechanical Installation ..............C-11 Elevator Assembly Required Tools ............C-11 Orientation Of Parts During Assembly ...........C-12 Figure C–8 Factory Assembled Elevator Assembly......C-12 Preparing to Assemble the Elevator ...........C-12 Figure C–9 Elevator Bottom Plate............C-13 Figure C–10 Media Elevator Car............C-13 Figure C–11 Tensioner Ramp/Idler Pulley Zero Point......C-14 Figure C–12 Elevator Belt Block and Brackets........C-14...
  • Page 20 ’ ABLE OF ONTENTS CONT Local Fail-Over to Secondary Master Initiation ........C-31 Figure C–35 Secondary Master Screen ..........C-31 Figure C–36 Secondary Master Menu Screen ........C-32 Figure C–37 Secondary Master Maintenance Screen......C-32 Remote Fail-Over to Secondary Master Initiation ........C-33 Restoring Normal Operation ..............C-34 Local Fail-over to Primary Master ............C-34 Figure C–38 Secondary Master Screen ..........C-34 Figure C–39 Secondary Master Menu Screen ........C-35...
  • Page 21 List of Figures Chapter 1 Illustrated Parts Catalog Figure 1–1 Neo Series™ Library Modules............1-1 Figure 1–2 Neo Series 2000 Mechanical Parts ............. 1-2 Figure 1–3 Neo Series 4000 Mechanical Parts ............. 1-3 Figure 1–4 Neo Series™ 2000 Electrical Parts ............ 1-4 Figure 1–5 Neo Series™...
  • Page 22 IST OF IGURES Figure 2–33 Powering up the Library..............2-33 Figure 2–34 Power Supply Remove and Replace ..........2-34 Figure 2–35 Powering up the Library..............2-35 Figure 2–36 Power Supply Receiver Remove and Replace ....... 2-36 Figure 2–37 Powering up the Library..............2-37 Figure 2–38 Card Cage Backplane Assembly ............
  • Page 23 IST OF IGURES Figure 3–7 Shuttle Assembly in Parked Position ..........3-9 Figure 3–8 Front Panel Remove ................. 3-11 Figure 3–9 Front Panel Removed ............... 3-11 Figure 3–10 Applying Power................3-12 Figure 3–11 GUI Assembly Remove and Replace ..........3-13 Figure 3–12 Applying Power................
  • Page 24 IST OF IGURES Figure 3–51 Applying Power................3-54 Figure 3–52 Expansion Card Cage/Backplane ........... 3-56 Figure 3–53 Applying Power................3-58 Figure 3–54 SCSI I/O Board Removal ............... 3-60 Figure 3–55 SCSI I/O Board Removal ............... 3-60 Figure 3–56 Applying Power................3-61 Figure 3–57 Wire Harness Cover Plate ..............
  • Page 25 IST OF IGURES Figure 3–95 Removing Flex Cable..............3-97 Figure 3–96 Disconnecting Flex Cable at J12 ............ 3-98 Figure 3–97 Applying Power................3-99 Figure 3–98 Shuttle PCB .................. 3-100 Figure 3–99 Flex Cable, carrier and clip removal ..........3-101 Figure 3–100 Access Panel / Flex Cable Bracket..........3-101 Figure 3–101 Shuttle Flex Cable Connections ..........
  • Page 26 IST OF IGURES Figure 5–1 Troubleshooting Flow Chart .............. 5-2 Figure 6–1 Library Controller Board..............6-1 Chapter 6 Connectors, Switches and Indicators Figure 6–2 Control Panel Board ................6-2 Figure 6–3 Card Cage/Backplane Assembly ............6-3 Figure 6–4 Shuttle Assembly Board ..............6-4 Figure 6–5 SCSI I/O Board (bottom side) ............
  • Page 27 IST OF IGURES Figure C–5 Cover Plate Removal .................C-7 Figure C–6 Installing the Elevator Assembly............C-9 Figure C–7 Installing a Tape Drive ..............C-10 Figure C–8 Factory Assembled Elevator Assembly...........C-12 Figure C–9 Elevator Bottom Plate..............C-13 Figure C–10 Media Elevator Car................C-13 Figure C–11 Tensioner Ramp/Idler Pulley Zero Point ........C-14 Figure C–12 Elevator Belt Block and Brackets..........C-14 Figure C–13 Tensioner Ramp/Idler Pulley............C-15 Figure C–14 Elevator Extension Alignment............C-15...
  • Page 28 IST OF IGURES...
  • Page 29 List of Tables Chapter 1 Illustrated Parts Catalog Table 1-1 Neo Series 2000 Mechanical Parts List..........1-2 Table 1-2 Mechanical Spare Parts List ............. 1-3 Table 1-3 Electrical Spare Parts List ..............1-4 Table 1-4 Electrical Spare Parts List ..............1-5 Chapter 4 Operation Table 4-1 Indicators ..................
  • Page 30 ’ IST OF ABLES CONT Table A–3 Electromagnetic Emissions Specification........A-4 Table A–4 ElectroStatic Discharge Specification ........... A-5 Table A–5 Temperature Humidity and Altitude Specification......A-5 Table A–6 Electromagnetic Emissions Specification........A-5 Table A–7 Vibration Specification ..............A-6 Table A–8 Current ..................A-7 Table A–9 Sag / Surge Protection..............
  • Page 31 ’ IST OF ABLES CONT...
  • Page 32 ’ IST OF ABLES CONT...

  • Page 33: Chapter 1 Illustrated Parts Catalog

    Chapter 1 Illustrated Parts Catalog Introduction This chapter provides the illustrated parts breakdown and a spare parts list for Neo Series Libraries. See the table following each illustration for the names and referenced spare parts. Figure 1–1. Neo Series™ Library Modules Illustrated Parts Catalog...

  • Page 34: Mechanical Parts Exploded View

    ECHANICAL ARTS XPLODED Mechanical Parts Exploded View Neo-9070 Figure 1–2. Neo Series 2000 Mechanical Parts Table 1-1 Neo Series 2000 Mechanical Parts List Callout Number Description Overland Part Number BARCODE READER 108272-002 BARCODE READER LTO 106117-101 ROBOT 108286-002 ROBOT LTO 108286-003 FAN, BACKPLANE 108274-002...

  • Page 35: Figure 1-3 Neo Series 4000 Mechanical Parts

    ECHANICAL ARTS XPLODED Neo-9142 Figure 1–3. Neo Series 4000 Mechanical Parts Table 1-2 Mechanical Spare Parts List Callout Number Description Overland Part Number BARCODE READER 108272-002 ROBOT W/BARCODE READER 108306-002 FANS, BACKPLANE 108274-002 DRIVES, TAPE DLT W/FAN 108275-003 DRIVES, TAPE SDLT W/FAN 108275-004 GUIDE, DRV 108278-002...

  • Page 36: Electrical Parts Exploded View

    LECTRICAL ARTS XPLODED Electrical Parts Exploded View Neo-9071 Figure 1–4. Neo Series™ 2000 Electrical Parts Table 1-3 Electrical Spare Parts List Callout Number Description Overland Part Number BD, CONTROL PANEL 108291-002 CABLE,FLEX 108276-002 BD, BACKPLANE W/CAGE 108273-002 BD, CNTR, LIBR 108273-002 BD, HIGH DENSITY I/O SCSI 108288-002...

  • Page 37: Figure 1-5 Neo Series™ 4000 Electrical Parts

    LECTRICAL ARTS XPLODED < > > Neo-9143 Figure 1–5. Neo Series™ 4000 Electrical Parts Table 1-4 Electrical Spare Parts List Callout Number Description Overland Part Number BD, CONTROL PANEL CABLE,FLEX 108312-002 FRONT, VERTICAL GEAR ASSY 108309-002 REAR VERTICAL GEAR ASSY 108308-002 BD, BACKPLANE W/CAGE 108273-002...
  • Page 38 LECTRICAL ARTS XPLODED Table 1-4 Electrical Spare Parts List Callout Number Description Overland Part Number CABLE, OPTO SENSOR SET 108304-002 INTERLOCK, MAIL SLOT 108305-002 BD, VERTICAL AXIS CONTROLLER 108307-002 Illustrated Parts Catalog...

  • Page 39: Chapter 2 Servicing The Neo Series 2000

    Chapter 2 Servicing the Neo Series 2000 Introduction This chapter provides subassembly/module-level removal and replacement procedures for the Neo Series™ 2000 Library Module. After completing all necessary removal and replacement procedures, boot up the unit and run (if applicable) the appropriate Diagnostics software to verify that all components operate properly.

  • Page 40: Weight Warning

    NTRODUCTION CAUTION: To reduce the risk of electric shock or damage to the equipment, disconnect power from the library by unplugging the power cord from either the electrical outlet or the power supply. NOTE: It is necessary to be knowledgeable of electrostatic discharge information before conducting the preparation procedures.

  • Page 41: Emergency Magazine Removal

    MERGENCY AGAZINE EMOVAL Emergency Magazine Removal If a fault occurs that prevents removal of the magazines using the front panel Graphical User Interface (GUI), the front panel access doors must be opened manually, see Figure 2–1. 1) Locate the Door Release Access holes in the grill area below the magazine doors. 2) Using a thin, stiff metal rod (such as a hex key, 0.050, or a straightened paper clip), push the rod into the manual access door release until the door opens.

  • Page 42: Library Covers Remove And Replace

    IBRARY OVERS EMOVE AND EPLACE Library Covers Remove and Replace Tabletop Model Cover Removal 1) Remove the four screws that secure the Outer Skin to the library chassis, see Figure 2–3. 2) Carefully slide the cover toward the rear of the library until it clears the front panel and then lift it up and away from the library chassis.

  • Page 43: Front Chassis Cover Replacement

    IBRARY OVERS EMOVE AND EPLACE Front Chassis Cover Replacement 1) Carefully slide the Front Chassis cover toward the back of the library and engage the two rear tabs and seat the cover in the library chassis, see Figure 2–5. 2) Replace the two screws that secure the cover to the library chassis. 3) Replace the two screws that secure the cover to the library chassis.

  • Page 44: Power Supply Receiver Cover Replacement

    IBRARY OVERS EMOVE AND EPLACE Neo-9040 Figure 2–5. Tabletop Model Cover Removal Power Supply Receiver Cover Replacement 1) Seat the cover on the library chassis aligning the screw holes, see Figure 2–5. 2) Replace the 6 screws that secure the cover to the library chassis. Servicing the Neo Series 2000...

  • Page 45: Parking The Shuttle Assembly Robotics For Service Or Shipment

    ARKING THE HUTTLE SSEMBLY OBOTICS FOR ERVICE OR HIPMENT Parking the Shuttle Assembly Robotics for Service or Shipment Many of the removal and replacement procedures require that the Shuttle Assembly be in the Parked position to provide access to parts to be removed. When shipping the module it is important that the Shuttle Assembly be in the Parked position to prevent damage while being handled in transit.

  • Page 46: Figure 2-6 Shuttle Brake Release

    ARKING THE HUTTLE SSEMBLY OBOTICS FOR ERVICE OR HIPMENT Neo-9038 Figure 2–6. Shuttle Brake Release 8) Release the brake release lever and verify that it is locked. 9) Replace the tabletop cover and front main cover using “Library Covers Remove and Replace” instructions in this chapter if the library is to be shipped.

  • Page 47: Front Panel Remove And Replace

    RONT ANEL EMOVE AND EPLACE Front Panel Remove and Replace The Front Panel assembly mounts on the front of the main chassis of the library. It includes a replaceable Graphical User Interface (GUI), a replaceable Front Panel LED, and replaceable Front Panel Solenoids for the left and right magazine door lock mechanisms.

  • Page 48: Front Panel Replacement

    RONT ANEL EMOVE AND EPLACE 7) While holding the Front Panel against the chassis, remove the 2 screws that hold the Front Panel to the chassis, see Figure 2–9. 8) Remove the 2 screws behind the chassis ears located at the top corners. 9) Carefully pull the top of the Front Panel away from the chassis about one inch and then lift up on the Front Panel so that the four tabs that hold the panel at the bottom clear the chassis.

  • Page 49: Figure 2-10 Routing Front Panel Cables

    RONT ANEL EMOVE AND EPLACE Neo-9043 Figure 2–10. Routing Front Panel Cables 2) With the Front Panel pivoted at a slight angle, position the four tabs at the bottom of the Front Panel in the chassis openings and then slip the tabs over the chassis. 3) Pivot the top of the Front Panel against the chassis.

  • Page 50: Figure 2-11 Powering Up The Library

    RONT ANEL EMOVE AND EPLACE 7) Turn on the library module as follows, see Figure 2–11. Neo-0004 Figure 2–11. Powering up the Library a.Connect the power cord to the power supply’s receptacle (1). b.Toggle the power switch located on the power supply to ON (2). c.Press anywhere on the GUI touch screen to apply power to the module (3).

  • Page 51: Gui Assembly Remove And Replace

    GUI A SSEMBLY EMOVE AND EPLACE GUI Assembly Remove and Replace The Graphical User Interface (GUI) assembly is mounted on the inside of the Front Panel. The Front Panel must be removed to replace the GUI Assembly. GUI Assembly Removal 1) Using the GUI, park the cartridge Shuttle Assembly by powering off the module and then switch the Master Power Switch on the power supply at the rear of the module to the off (0) position.

  • Page 52: Figure 2-13 Powering Up The Library

    GUI A SSEMBLY EMOVE AND EPLACE Neo-0004 Figure 2–13. Powering up the Library a.Connect the power cord to the power supply’s receptacle (1). b.Toggle the power switch located on the power supply to ON (2). c.Press anywhere on the GUI touch screen to apply power to the module (3). 2-14 Servicing the Neo Series 2000...

  • Page 53: Front Panel Led Remove And Replace

    LED R RONT ANEL EMOVE AND EPLACE Front Panel LED Remove and Replace The Front Panel LED is mounted inside the Front Panel. The Front panel GUI Assembly must be removed to replace the Front Panel LED. Front Panel LED Removal 1) Using the GUI, park the cartridge Shuttle Assembly by powering off the module and then switch the Master Power Switch on the power supply at the rear of the module to the off (0) position.

  • Page 54: Figure 2-15 Powering Up The Library

    LED R RONT ANEL EMOVE AND EPLACE 5) Turn on the library module, see Figure 2–15. Neo-0004 Figure 2–15. Powering up the Library a.Connect the power cord to the power supply’s receptacle (1). b.Toggle the power switch located on the power supply to ON (2). c.Press anywhere on the GUI touch screen to apply power to the module (3).

  • Page 55: Front Panel Door Latch Remove And Replace

    RONT ANEL ATCH EMOVE AND EPLACE Front Panel Door Latch Remove and Replace The Front Panel Door Latch solenoids for the left and right magazine door lock mechanisms are mounted on the inside of the Front Panel. The Front Panel must be removed to replace the Front Panel Door Latch solenoids.

  • Page 56: Front Panel Door Latch Replacement

    RONT ANEL ATCH EMOVE AND EPLACE Neo-9046 Figure 2–17. Front Panel Solenoid Remove and Replace Front Panel Door Latch Replacement 1) With the magazine door open, position the Door Latch solenoid in the Front Panel and replace the two mounting screws, see Figure 2–16 Figure 2–17.

  • Page 57: Figure 2-18 Powering Up The Library

    RONT ANEL ATCH EMOVE AND EPLACE 5) Turn on the library module, see Figure 2–18. Neo-0004 Figure 2–18. Powering up the Library a.Connect the power cord to the power supply’s receptacle (1). b.Toggle the power switch located on the power supply to ON (2). c.Press anywhere on the GUI touch screen to apply power to the module (3).

  • Page 58: Drive Shoe Assembly Remove And Replace

    RIVE SSEMBLY EMOVE AND EPLACE Drive Shoe Assembly Remove and Replace The tape drives are mounted at the rear of the library in a hot swapable shoe which permits a drive to be removed and replaced while the other drive and the library robotics remain active. The SCSI connectors for the drives are part of a separate module and remain in the library when the drive is removed.

  • Page 59: Drive Shoe Assembly Replacement

    RIVE SSEMBLY EMOVE AND EPLACE Neo-9047 Figure 2–19. Removing a Tape Drive Drive Shoe Assembly Replacement 1) Fully support the Drive Shoe Assembly while starting it into the receiver being careful not to damage the drive load handle, see Figure 2–20.

  • Page 60: Figure 2-21 Powering Up The Library

    RIVE SSEMBLY EMOVE AND EPLACE 2) Push the Drive Shoe Assembly slowly into the receiver until it seats against the back of the library. WARNING: When inserting the Drive shoe Assembly into the chassis, push evenly on both the handle and the SCSI board connector (bottom portion of the assembly) until it is seated.

  • Page 61: Elevator Opto Sensor Remove And Replace

    LEVATOR ENSOR EMOVE AND EPLACE Elevator Opto Sensor Remove and Replace The Elevator Opto Sensor is mounted inside the chassis at the bottom of the Elevator opening. Elevator Opto Sensor Removal 1) Using the Graphical User Interface (GUI), park the cartridge Shuttle Assembly by powering off the module, see Figure 2–16.

  • Page 62: Elevator Opto Sensor Replacement

    LEVATOR ENSOR EMOVE AND EPLACE Neo-0058b Figure 2–23. Elevator Opto Sensor 10) Carefully work the cable through the opening under the left magazine track and into the main chassis area to remove the Elevator Opto Sensor. Elevator Opto Sensor Replacement 1) Position the Elevator Opto Sensor in the mounting hole with the cable routed along the main wiring harness to the left.

  • Page 63: Figure 2-24 Powering Up The Library

    LEVATOR ENSOR EMOVE AND EPLACE 9) Turn on the library module, see Figure 2–24. Neo-0004 Figure 2–24. Powering up the Library a.Connect the power cord to the power supply’s receptacle (1). b.Toggle the power switch located on the power supply to ON (2). c.Press anywhere on the GUI touch screen to apply power to the module (3).

  • Page 64: Control Panel Pcb Remove And Replace

    PCB R ONTROL ANEL EMOVE AND EPLACE Control Panel PCB Remove and Replace The Control Panel Printed Circuit Board (PCB) is mounted in the bottom of the library chassis immediately behind the Front Panel. Control Panel PCB Removal 1) Using the GUI, open the left magazine door and remove the magazine. If the module is not operable, refer to “Emergency Magazine Removal”.

  • Page 65: Figure 2-26 Powering Up The Library

    PCB R ONTROL ANEL EMOVE AND EPLACE 4) Replace the tabletop cover and front main cover using “Library Covers Remove and Replace” instructions in this chapter. 5) Turn on the library module as follows: (see Figure 2–26). Neo-0004 Figure 2–26. Powering up the Library a.Connect the power cord to the power supply’s receptacle (1).

  • Page 66: Magazine Interlock Solenoid Assembly

    AGAZINE NTERLOCK OLENOID SSEMBLY Magazine Interlock Solenoid Assembly The Magazine Interlock Solenoid Assembly is mounted on the underside of the left magazine track near the front of the library. The left magazine must be removed to remove the Magazine Interlock Solenoid. Magazine Interlock Solenoid Removal 1) Remove the left magazine using the front panel control.

  • Page 67: Figure 2-28 Powering Up The Library

    AGAZINE NTERLOCK OLENOID SSEMBLY 4) Replace the left magazine and close the left magazine door. 5) Replace the tabletop cover and front main cover using “Library Covers Remove and Replace” instructions in this chapter. 6) Turn on the library module as follows: (see Figure 2–28.) Neo-0004...

  • Page 68: Library Controller Card Remove And Replace

    IBRARY ONTROLLER EMOVE AND EPLACE Library Controller Card Remove and Replace The Library Controller Card is installed in a card cage assembly on the right at the rear of the library. The Library Controller Card must be installed in the right-most slot. It will not work in the other slots. The SCSI interface cable(s), terminator, 10 Base T cable and RS-232 cable must be removed to replace the Library Controller Card.

  • Page 69: Figure 2-30 Powering Up The Library

    IBRARY ONTROLLER EMOVE AND EPLACE 5) Turn on the library module as follows, see Figure 2–30. Neo-0004 Figure 2–30. Powering up the Library a.Connect the power cord to the power supply’s receptacle (1). b.Toggle the power switch located on the power supply to ON (2). c.Press anywhere on the GUI touch screen to apply power to the module (3).

  • Page 70: Fibre Channel Option Card Remove And Replace

    IBRE HANNEL PTION EMOVE AND EPLACE Fibre Channel Option Card Remove and Replace The Fibre Channel Option (FCO) Card is installed in a card cage assembly on the right at the rear of the library next to the Library Controller Card. The SCSI interface cable(s), terminator, 10/100 Base T cable, Ethernet and RS-232 cable must be removed to replace the FCO Card.

  • Page 71: Figure 2-32 Fco Card Replacement

    IBRE HANNEL PTION EMOVE AND EPLACE Via-0043 Figure 2–32. FCO Card Replacement 5) Tighten the two captive hold-down screws for the FCO card. 6) Insert the Small Form-factor Pluggable into the SFP socket located on the FCO card. The Pluggable is keyed to ensure proper insertion. 7) Replace the SCSI interface cable(s), terminator, 10/100 Base T cable, Ethernet Cable and RS- 232 cable.

  • Page 72: Power Supply Remove And Replace

    OWER UPPLY EMOVE AND EPLACE Power Supply Remove and Replace The Power Supply is installed on the left side at the rear of the library in a quick-change receiver. No other assemblies need to be removed to remove the Power Supply. Power Supply Removal 1) Power off the library using the front panel control and then switch the Master Power Switch on the power supply at the rear of the module to the off (0) position, see...

  • Page 73: Figure 2-35 Powering Up The Library

    OWER UPPLY EMOVE AND EPLACE 3) Replace the power supply locking bracket with the two mounting screws. 4) Turn on the library module as follows, see Figure 2–35. Neo-0004 Figure 2–35. Powering up the Library a.Connect the power cord to the power supply’s receptacle (1). b.Toggle the power switch located on the power supply to ON (2).

  • Page 74: Power Supply Receiver Remove And Replace

    OWER UPPLY ECEIVER EMOVE AND EPLACE Power Supply Receiver Remove and Replace The Power Supply Receiver is installed on the left side at the rear of the library and houses the quick- change power supply and the power cord receptacle. The Power Supply must be removed to replace the Power Supply Receiver.

  • Page 75: Power Supply Receiver Replacement

    OWER UPPLY ECEIVER EMOVE AND EPLACE Power Supply Receiver Replacement 1) Insert the Power Supply Receiver into the opening in the top of the library with the power cord receptacle at the bottom and towards the rear of the library, see Figure 2–36.

  • Page 76: Card Cage Fan Remove And Replace

    EMOVE AND EPLACE Card Cage Fan Remove and Replace The Card Cage Fan is mounted on two long studs inside the library directly behind the left magazine. The Drive 1 Shoe Assembly must may need to be removed to remove the Card Cage Fan. Card Cage Fan Removal 1) Access and Remove the left magazine using the Graphical User Interface (GUI).

  • Page 77: Figure 2-39 Card Cage Backplane Connector Access Plate Removal

    EMOVE AND EPLACE Neo-9054 Figure 2–39. Card Cage Backplane Connector Access Plate Removal 3) Remove the two screws that secure the fan shroud and fan to the studs. Neo-9055 Figure 2–40. Card Cage Fan Removal 4) Pull the fan straight off of the studs while guiding the fan cable out through the cable access hole, see Figure 2–40.

  • Page 78: Card Cage Fan Replacement

    EMOVE AND EPLACE Card Cage Fan Replacement 1) Position the Card Cage Fan inside the left magazine area with the cable at the top left corner. The airflow direction is from the main chassis area into the Card Cage/Back Plane connector area, see Figure 2–40.

  • Page 79: Card Cage/Back Plane Remove And Replace

    LANE EMOVE AND EPLACE Card Cage/Back Plane Remove and Replace NOTE: The Card Cage/Back Plane assembly is located on the right side at the rear of the library. The Library Controller Card and the Drive 1 Shoe Assembly must be removed to remove the Card Cage/Back Plane assembly.

  • Page 80: Card Cage/Back Plane Replacement

    LANE EMOVE AND EPLACE Neo-9057 Figure 2–42. Card Cage Back Plane Assembly Removal 11) From inside the drive bay, remove two flat-head screws at the top of the card cage. 12) Remove the 1 screw from the backplane board stiffener. 13) With the card cage loose and working from inside the drive bay access and the top, remove the cables from J6, J3, J11, J7, J4, J8, J9, J5, J2 and J12.

  • Page 81: Figure 2-43 Powering Up The Library

    LANE EMOVE AND EPLACE 5) With the card cage still loose, replace the cables at J12, J2, J5, J8, J9, J4, J7, J11, J3 and J6. Figure 2–42. NOTE: For ease of installation, replace the cables moving from left to right and bottom to top of the back plane assembly.
  • Page 82 LANE EMOVE AND EPLACE c.Press anywhere on the GUI touch screen to apply power to the module (3). 2-44 Servicing the Neo Series 2000...

  • Page 83: Scsi I/O Board And Plug Assembly

    SCSI I/O B OARD AND SSEMBLY SCSI I/O Board and Plug Assembly The SCSI I/O Board and Plug Assembly are located at the rear of the library beneath the drive bays. The two assemblies inter-connect on the underside of the High Density SCSI I/O Board with two 72-pin connectors in a daughter board arrangement.

  • Page 84: Scsi I/O Board And Plug Assembly Replacement

    SCSI I/O B OARD AND SSEMBLY Neo-9058 Figure 2–44. SCSI I/O Board Removal 12) Remove the cables at J1 and J5 (see Figure 2–44). Remove the PCB from the library. 13) Remove two screws that mount the SCSI Connector Plate Assembly to the SCSI I/O PCB, see Figure 2–45.

  • Page 85: Figure 2-46 Powering Up The Library

    SCSI I/O B OARD AND SSEMBLY 2) Replace the two screws that mount the SCSI Connector Plate Assembly to the SCSI I/O PCB. 3) Position the High Density SCSI I/O Board in the drive bays with the SCSI Connectors to the rear of the library.

  • Page 86: Drive Shield Remove And Replace

    RIVE HIELD EMOVE AND EPLACE Drive Shield Remove and Replace The tape drive shield is installed between the drive 1 and drive 2 shoe assemblies. NOTE: The drive 1and drive 2 shoe assemblies must be removed prior to removing the tape drive shield.

  • Page 87: Figure 2-48 Powering Up The Library

    RIVE HIELD EMOVE AND EPLACE 2) Secure the tape drive shield to the library chassis using the two previously removed flat-head screws (see Figure 2–47). 3) Replace the previously removed tape drive guides following the instructions in “Drive Guides Remove and Replace”.

  • Page 88: Drive Guides Remove And Replace

    RIVE UIDES EMOVE AND EPLACE Drive Guides Remove and Replace There is a Drive Guide in the bottom of each of the drive bays. The Drive Shoe Assembly must be removed to remove the Drive Guide. The steps are the same to remove either Drive Guide. Drive Guides Removal 1) If the library is operational, remove any cartridges in the drives using the front panel controls or application software.

  • Page 89: Figure 2-50 Powering Up The Library

    RIVE UIDES EMOVE AND EPLACE 3) Replace the outer skin and Fan Cover Assembly using “Library Covers Remove and Replace” instructions in this chapter. 4) Replace the Drive Shoe Assembly using “Drive Shoe Assembly Remove and Replace” instructions in this chapter. 5) Turn on the library module as follows, see Figure 2–50.

  • Page 90: Magazine Opto Sensors

    AGAZINE ENSORS Magazine Opto Sensors There is an optical sensor located at the rear of the left and right magazine tracks. The left or right magazine must be removed to remove the Magazine Opto Sensor. The cable is18 inches long for the left sensor and 29 inches long for the right sensor.

  • Page 91: Figure 2-52 Powering Up The Library

    AGAZINE ENSORS 2) Replace the two screws that mount the sensor to the track. Use the front mounting hole pair. 3) Route the cable in the chassis bottom along with the other cables. Replace the cable ties below the drive bays and expansion channel opening for the right magazine sensor and the cable ties leading to the Control Panel PCB for both sensors.

  • Page 92: Shuttle Assembly Track Sensor Remove And Replace

    HUTTLE SSEMBLY RACK ENSOR EMOVE AND EPLACE Shuttle Assembly Track Sensor Remove and Replace The Shuttle Assembly Robot Track Sensor is located in the chassis bottom beneath the point where the rotating track section meets the stationary track section. The stationary track section and the Drive 1 Shoe Assembly must be removed to remove the Shuttle Assembly Track Sensor.

  • Page 93: Shuttle Assembly Track Sensor Replacement

    HUTTLE SSEMBLY RACK ENSOR EMOVE AND EPLACE Neo-9065 Figure 2–53. Shuttle Assembly Track Sensor Removal 10) Follow the cable to the rear of the library and cut any cable ties to free the cable as it routes under the left magazine track. 11) Working from the top and inside the drive bay remove the cable at J5 on the Card Cage/Back Plane PCB.

  • Page 94: Figure 2-54 Powering Up The Library

    HUTTLE SSEMBLY RACK ENSOR EMOVE AND EPLACE 3) Inside the chassis area, route the wires to the motor of the rotating track section between the sensor mounting studs. 4) Replace the two screws that mount the sensor to the studs on the track base being careful that the motor wires are not trapped between the sensor and the mounting studs.

  • Page 95: Shuttle Assembly Robotics Remove And Replace

    HUTTLE SSEMBLY OBOTICS EMOVE AND EPLACE Shuttle Assembly Robotics Remove and Replace The Shuttle Assembly Robot is mounted on a track in the bottom of the chassis. The Shuttle Assembly Track Sensor must be removed from its mounting studs to remove the Shuttle Assembly. The Bar Code Reader also must be removed and installed on the replacement Robotic Assembly Shuttle Assembly Robotics Removal 1) Remove both magazines from the library using the Graphical User Interface (GUI).

  • Page 96: Shuttle Assembly Robotics Replacement

    HUTTLE SSEMBLY OBOTICS EMOVE AND EPLACE CAUTION: Pull connector J3 by the connector body only. The wires used are small and can be damaged easily. Neo-9066 Figure 2–55. Shuttle Assembly Removal 11) Remove the screw holding the cable clamp above the pulleys, see Figure 2–55.

  • Page 97: Figure 2-56 Installing Flex Chain On Robot

    HUTTLE SSEMBLY OBOTICS EMOVE AND EPLACE 5) Refer to Figure 2–56. Where the cables exit the Flex Chain at the pivot point, bend the cables in a circle to the left (counter-clockwise) and back under the Flex Chain and Cable Support Rod.

  • Page 98: Figure 2-57 Powering Up The Library

    HUTTLE SSEMBLY OBOTICS EMOVE AND EPLACE Neo-0004 Figure 2–57. Powering up the Library a.Connect the power cord to the power supply’s receptacle (1). b.Toggle the power switch located on the power supply to ON (2). c.Press anywhere on the GUI touch screen to apply power to the module (3). 2-60 Servicing the Neo Series 2000...

  • Page 99: Bar Code Reader Remove And Replace

    EADER EMOVE AND EPLACE Bar Code Reader Remove and Replace The Bar Code Reader is mounted on the Shuttle Assembly. No other assemblies need to be removed to remove the Bar Code Reader. Bar Code Reader Removal 1) Power off the library using the front panel control and then switch the Master Power Switch on the power supply at he rear of the module to the off (0) position.

  • Page 100: Figure 2-59 Powering Up The Library

    EADER EMOVE AND EPLACE 3) Replace the cable at J5 on the Shuttle Assembly PCB. 4) Replace the cable clamp at the lower front of the Bar Code Reader with the flat side down 5) Replace the outer skin and front panel cover using “Library Covers Remove and Replace”...

  • Page 101: Flex Cable/Chain Assembly

    ABLE HAIN SSEMBLY Flex Cable/Chain Assembly The Flex Cable/Chain Assembly is mounted inside the chassis above the left magazine and connects to the Shuttle Assembly. No other assemblies need to be removed to remove the Flex Cable/Chain Assembly. Flex Cable/Chain Assembly Removal 1) Position the Shuttle Assembly for removing and replacing the Flex Chain/Cable Assembly as follows: If the library is operational:...

  • Page 102: Figure 2-60 Shuttle Assembly In Parked Position

    ABLE HAIN SSEMBLY Rotating Track Section Worm Gear Drive Link Pulleys Cartridge Opening Stationary Track Section Neo-0037b Figure 2–60. Shuttle Assembly In Parked Position 10) Remove the tabletop cover, the front main cover and the Fan Cover Assembly using “Library Covers Remove and Replace”...

  • Page 103: Figure 2-62 Flex Chain Removal

    ABLE HAIN SSEMBLY 13) Remove the cables from the cable clamps about the left magazine 14) Cut the cable tie at the flex chain mounting block and move the cables to reveal two flat-head mounting screws. See Figure 2–62. Flex Chain Mounting Block Projection Cable Tie...

  • Page 104: Flex Cable/Chain Assembly Replacement

    ABLE HAIN SSEMBLY Neo-9066 Figure 2–63. Removing Flex Chain from Shuttle Assembly 17) Remove the cables at J3 and J9 on the Shuttle Assembly PCB. See Figure 2–63. 18) Remove the screw, washer, spacer and cable clamp where the Flex Chain pivots on the top of the Shuttle Assembly.

  • Page 105: Figure 2-64 Installing Flex Chain On Robot

    ABLE HAIN SSEMBLY 1/2" Cable Tie Cable Tie Neo-9066b Figure 2–64. Installing Flex Chain on Robot 5) Dress the cables between the Flex Chain and the cable clamp to align the cable tie on the cables with the rear edge of the cable clamp. The shrink tubing will be inside the clamp. The cables should exit the cable clamp side-by-side.

  • Page 106: Figure 2-65 Powering Up The Library

    ABLE HAIN SSEMBLY 14) While holding the Flex Chain up against the bottom of the chassis lip, tighten the two screws at the mounting block. 15) Install a cable tie around the cables and the projection on the mounting block. See Figure 2–...

  • Page 107: Cable Support Rod

    ABLE UPPORT Cable Support Rod The Cable Support Rod is mounted on a tab on the front of the chassis behind the Front Panel viewing port. The Front Panel must be removed to remove the Cable Support Rod. Cable Support Rod Removal 1) Using the GUI, park the cartridge Shuttle Assembly by powering off the module and then switch the Master Power Switch on the power supply at the rear of the module to the off (0) position.

  • Page 108: Figure 2-67 Powering Up The Library

    ABLE UPPORT 3) Replace the spacer and screw that mounts the Cable Support Rod to the chassis. See Figure 2– 4) Replace the Front Panel using “Front Panel Remove and Replace” instructions in this chapter. 5) Replace the tabletop cover and front panel cover using “Library Covers Remove and Replace”...

  • Page 109: Introduction

    Chapter 3 Servicing the Neo Series 4000 Introduction This chapter provides subassembly/module-level removal and replacement procedures for the Neo Series™ 4000 Library. After completing all necessary removal and replacement procedures, run the appropriate Diagnostics software to verify that all components operate properly. To the service the library, you may need the following: •...

  • Page 110: Weight Warning

    NTRODUCTION CAUTION: To reduce the risk of electric shock or damage to the equipment, disconnect power from the library by unplugging the power cord from either the electrical outlet or the power supply. NOTE: It is necessary to be knowledgeable of electrostatic discharge information before conducting the preparation procedures.

  • Page 111: Emergency Magazine Removal

    MERGENCY AGAZINE EMOVAL Emergency Magazine Removal If a fault occurs that prevents removal of the magazines using the front panel Graphical User Interface (GUI), the front panel access doors must be opened manually, (Figure 3–1). 1) Locate the Door Release Access holes at the midpoint the magazine doors. 2) Using a thin, stiff metal rod (such as a hex key, 0.050, or a straightened paper clip), push the rod into the manual access door release until the door opens.

  • Page 112: Figure 3-2 Magazine Removal

    MERGENCY AGAZINE EMOVAL Neo-9135b 1 Right Magazine 2 Left Magazine Figure 3–2. Magazine Removal Servicing the Neo Series 4000...

  • Page 113: Library Covers Remove And Replace

    IBRARY OVERS EMOVE AND EPLACE Library Covers Remove and Replace Tabletop Cover Removal 1) Remove the four screws that secure the Tabletop Cover to the library chassis, (Figure 3–3) 2) Carefully slide the cover toward the rear of the library until it clears the front lip of the front panel and then lift it up and away from the library chassis.

  • Page 114: Front Chassis Cover Replacement

    IBRARY OVERS EMOVE AND EPLACE 2) Lift the closest edge of the Front Chassis Cover slide it toward the front of the library to release the two rear tabs and then lift it up and away from the library chassis. Front Chassis Cover Replacement 1) Carefully slide the cover toward the back of the library and engage the two rear tabs and seat the cover in the library chassis,...

  • Page 115: Power Supply Receiver Cover Removal

    IBRARY OVERS EMOVE AND EPLACE Power Supply Receiver Cover Removal 1) Remove the 4 screws that secure the cover to the library chassis, (Figure 3–5). 2) Lift the covers up and away from the library chassis. Neo-0037a Figure 3–5. Inside Covers Removal Power Supply Receiver Cover Replacement 1) Seat the cover on the library chassis aligning the screw holes, (Figure...

  • Page 116: Parking The Shuttle Assembly Robotics For Service Or Shipment

    ARKING THE HUTTLE SSEMBLY OBOTICS FOR ERVICE OR HIPMENT Parking the Shuttle Assembly Robotics for Service or Shipment Many of the removal and replacement procedures require that the Shuttle Assembly be in the Parked position to provide access to parts to be removed. When shipping the module it is important that the Shuttle Assembly be in the Parked position to prevent damage while being handled in transit.

  • Page 117: Figure 3-6 Shuttle Brake Release

    ARKING THE HUTTLE SSEMBLY OBOTICS FOR ERVICE OR HIPMENT Neo-9038 Figure 3–6. Shuttle Brake Release 8) Release the brake release lever and verify that it is locked. 9) Replace the Tabletop Cover and Front Chassis Cover using “Library Covers Remove and Replace”...

  • Page 118: Front Panel Remove And Replace

    RONT ANEL EMOVE AND EPLACE Front Panel Remove and Replace The Front Panel assembly mounts on the front of the main chassis of the library. It includes a replaceable Graphical User Interface (GUI) and replaceable Front Panel Latches for the left and right magazine door lock mechanisms.

  • Page 119: Figure 3-8 Front Panel Remove

    RONT ANEL EMOVE AND EPLACE Upper Edge Neo-9150 Figure 3–8. Front Panel Remove Neo-9151a Front Panel Tab Alignment Holes Figure 3–9. Front Panel Removed Servicing the Neo Series 4000 3-11...

  • Page 120: Front Panel Replacement

    RONT ANEL EMOVE AND EPLACE Front Panel Replacement 1) Tilt the Front Panel to the chassis to allow for GUI and Door Latch connections to be made to the PCB (Figure 3–9). 2) On the Control Panel Printed Circuit Board (PCB) assembly located in between the chassis and front panel, (Figure 3–9).

  • Page 121: Gui Assembly Remove And Replace

    GUI A SSEMBLY EMOVE AND EPLACE GUI Assembly Remove and Replace The Graphical User Interface (GUI) assembly is mounted on the inside of the Front Panel. The Front Panel must be removed to replace the GUI Assembly. GUI Assembly Removal 1) Using the GUI, park the cartridge Shuttle Assembly by powering off the module and then switch the Master Power Switches on the power supplies at the rear of the module to the off (0) position.

  • Page 122: Figure 3-12 Applying Power

    GUI A SSEMBLY EMOVE AND EPLACE 4) Turn on the library module as follows, (Figure 3–12). a. Connect the power cords to the power supply’s receptacle (1). b. Toggle the power switches located on the power supply to ON (2). c.

  • Page 123: Front Panel Led Remove And Replace

    LED R RONT ANEL EMOVE AND EPLACE Front Panel LED Remove and Replace The Front Panel LED is mounted inside the Front Panel. The Front panel GUI Assembly must be removed to replace the Front Panel LED. Front Panel LED Removal 1) Using the GUI, park the cartridge Shuttle Assembly by powering off the module and then switch the Master Power Switches on the power supplies at the rear of the module to the off (0) position.

  • Page 124: Figure 3-14 Powering Up The Library

    LED R RONT ANEL EMOVE AND EPLACE 4) Replace the two mounting screws. 5) Replace the GUI Assembly as described in “GUI Assembly Remove and Replace”. 6) Replace the Front Panel as described in “Front Panel Remove and Replace” 7) Turn on the library module, see Figure 3–14.

  • Page 125: Front Panel Latch Assembly Remove And Replace

    RONT ANEL ATCH SSEMBLY EMOVE AND EPLACE Front Panel Latch Assembly Remove and Replace The Front Panel Latch Assembly for the left and right magazine door lock mechanisms are mounted on the inside of the Front Panel. The Front Panel must be removed to replace the Front Panel Latch Assembly.

  • Page 126: Front Panel Latch Assembly Replacement

    RONT ANEL ATCH SSEMBLY EMOVE AND EPLACE Front Panel Latch Assembly Replacement NOTE: The wires from the right-hand magazine Latch Assembly to the left of the GUI Assembly need to be routed with the blue wires above the mounting post and the orange wires below the mounting post.

  • Page 127: Drive Shoe Assembly Remove And Replace

    RIVE SSEMBLY EMOVE AND EPLACE Drive Shoe Assembly Remove and Replace The tape drives are mounted at the rear of the library in a “hot swapable shoe” which permits a drive to be removed and replaced while the other drive and the library robotics remain active. The SCSI connectors for the drives are part of a separate module and remain in the library when the drive is removed.

  • Page 128: Figure 3-17 Removing A Drive Shoe Assembly

    RIVE SSEMBLY EMOVE AND EPLACE Neo-9141 Figure 3–17. Removing a Drive Shoe Assembly 3-20 Servicing the Neo Series 4000...

  • Page 129: Drive Shoe Assembly Replacement

    RIVE SSEMBLY EMOVE AND EPLACE Drive Shoe Assembly Replacement 1) Fully support the Drive Shoe Assembly while starting to slide it into the receiver. Be careful not to force the drive load handle (DLT8000 only), (Figure 3–18). 2) Push the Drive Shoe Assembly slowly into the receiver until it seats against the back of the library.

  • Page 130: Control Panel Pcb Remove And Replace

    PCB R ONTROL ANEL EMOVE AND EPLACE Control Panel PCB Remove and Replace The Control Panel Printed Circuit Board (PCB) is mounted vertically in between the chassis and immediately behind the Front Panel. The Front Panel must be removed to access the Control Panel Printed Circuit Board.

  • Page 131: Control Panel Pcb Replacement

    PCB R ONTROL ANEL EMOVE AND EPLACE Upper Edge Neo-9151 Figure 3–20. Control Panel PCB Connections 7) Remove the Control Panel PCB from the chassis area. Control Panel PCB Replacement 1) Position the Control Panel PCB at the front of the chassis and make the appropriate connections at the J4, J2, J6, J12, J11, J18, and J15 locations, (Figure 3–20).

  • Page 132: Figure 3-21 Applying Power

    PCB R ONTROL ANEL EMOVE AND EPLACE Figure 3–21. Applying Power 3-24 Servicing the Neo Series 4000...

  • Page 133: Mail Slot Interlock

    NTERLOCK Mail Slot Interlock The Mail Slot Interlock Assembly is mounted on the underside of the upper and lower left magazines track near the front of the library and locks both the magazines and the mail slots. The upper and /or lower left magazines must be removed to remove the interlocks.

  • Page 134: Mail Slot Interlock Replacement

    NTERLOCK Sleeve Mounting Screws Figure 3–23. Magazine/Mail Slot Interlock Mounting Screws 9) Remove the interlock assembly from beneath the magazine track. Mail Slot Interlock Replacement 1) Position the Mail Slot interlock assembly under the magazine track. The top of the tab should be in the black sleeve (Figure 3–23).

  • Page 135: Figure 3-24 Applying Power

    NTERLOCK Figure 3–24. Applying Power Servicing the Neo Series 4000 3-27...

  • Page 136: Magazine Interlock Assembly

    AGAZINE NTERLOCK SSEMBLY Magazine Interlock Assembly The Magazine Interlock Assembly is mounted on the underside of the upper and lower left magazine tracks at the front of the library. The upper and /or lower left magazines must be removed to remove the interlocks.

  • Page 137: Magazine Interlock Replacement

    AGAZINE NTERLOCK SSEMBLY Neo-9049a Figure 3–26. Interlock Mounting Screws 8) Remove the interlock assembly from beneath the magazine track, (Figure 3–26). Magazine Interlock Replacement 1) Position the Magazine Interlock under the magazine track. The top of the tab should be in the slot (Figure 3–26).

  • Page 138: Figure 3-27 Applying Power

    AGAZINE NTERLOCK SSEMBLY Figure 3–27. Applying Power 3-30 Servicing the Neo Series 4000...

  • Page 139: Library Controller Card Remove And Replace

    IBRARY ONTROLLER EMOVE AND EPLACE Library Controller Card Remove and Replace The Library Controller Card is installed in a Card Cage assembly on the right at the rear of the library. The Library Controller Card must be installed in the right-most slot. It will not work in the other slots. The SCSI interface cable(s), terminator, 10 Base T cable and RS-232 cable must be removed to replace the Library Controller Card.

  • Page 140: Library Controller Replacement

    IBRARY ONTROLLER EMOVE AND EPLACE Library Controller Replacement 1) Position the Library Controller Card with the SCSI connectors toward the top and align the edges of the PCB with the right most slots in the Card Cage, (Figure 3–28). 2) Push the Library Controller Card into the Card Cage until the ejector handles pivot toward each other.

  • Page 141: Fibre Channel Option Card Remove And Replace

    IBRE HANNEL PTION EMOVE AND EPLACE Fibre Channel Option Card Remove and Replace The Fibre Channel Option (FCO) Card is installed in a card cage assembly on the right at the rear of the library next to the Library Controller Card. The SCSI interface cable(s), terminator, 10/100 Base T cable, Ethernet and RS-232 cable must be removed to replace the FCO Card.

  • Page 142: Figure 3-31 Fco Card Replacement

    IBRE HANNEL PTION EMOVE AND EPLACE Via-0043a Figure 3–31. FCO Card Replacement 5) Tighten the two captive hold-down screws for the FCO card. 6) Insert the Small Form-factor Pluggable (if applicable) into the SFP socket located on the FCO card. The Pluggable is keyed to ensure proper insertion. 7) Replace the SCSI interface cable(s), terminator, 10/100 Base T cable, Ethernet Cable and RS- 232 cable.

  • Page 143: Partitioning Controller Card Remove And Replace

    ARTITIONING ONTROLLER EMOVE AND EPLACE Partitioning Controller Card Remove and Replace The Partitioning Controller Card is installed in a card cage assembly on the right at the rear of the library next to the Library Controller Card. The SCSI interface cable(s), terminator, 10/100 Base T cable, Ethernet and RS-232 cable must be removed to replace the FCO Card.

  • Page 144: Figure 3-34 Fco Card Replacement

    ARTITIONING ONTROLLER EMOVE AND EPLACE Via-0043a Figure 3–34. FCO Card Replacement 5) Tighten the two captive hold-down screws for the FCO card. 6) Insert the Small Form-factor Pluggable (if applicable) into the SFP socket located on the FCO card. The Pluggable is keyed to ensure proper insertion. 7) Replace the SCSI interface cable(s), terminator, 10/100 Base T cable, Ethernet Cable and RS- 232 cable.

  • Page 145: Power Supply Remove And Replace

    OWER UPPLY EMOVE AND EPLACE Power Supply Remove and Replace The Power Supplies are installed stacked on top of each other on the left side at the rear of the library in a quick-change receiver. No other assemblies need to be removed to remove either of the Power Supplies. The redundant power supplies and receiver is designed such that when one power supply fails the other resumes the flow of power uninterrupted.

  • Page 146: Power Supply Replacement

    OWER UPPLY EMOVE AND EPLACE Power Supply Replacement 1) Position the power supply at the rear of the library with the latch at the top and the Master Power Switch at the bottom, (Figure 3–36). NOTE: Verify that the replacement Power Supply power switch is in the (O) position. 2) Push the Power Supply into the receiver until the latch engages (Figure 3–36).

  • Page 147: Power Supply Receiver Remove And Replace

    OWER UPPLY ECEIVER EMOVE AND EPLACE Power Supply Receiver Remove and Replace The Power Supply Receiver is installed on the left side at the rear of the library and houses the quick- change power supply and the power cord receptacle. The Power Supplies, Drives 2 and 4 (or the blank covers), and the Elevator Assembly (or blank cover), must be removed to replace the Power Supply Receiver.

  • Page 148: Power Supply Receiver Replacement

    OWER UPPLY ECEIVER EMOVE AND EPLACE Neo-9153 Figure 3–37. Power Supply Reciever Remove and Replace Power Supply Receiver Replacement 1) Insert the Power Supply Receiver into the opening in the top of the library with the power cord receptacle at the bottom and towards the rear of the library (Figure 3–37).

  • Page 149: Figure 3-38 Applying Power

    OWER UPPLY ECEIVER EMOVE AND EPLACE 6) Replace the Power Supply using “Power Supply Remove and Replace” instructions in this chapter. 7) Turn on the library module as follows, (Figure 3–38). a. Connect the power cords to the power supply’s receptacle (1). b.

  • Page 150: Card Cage Fan Remove And Replace

    EMOVE AND EPLACE Card Cage Fan Remove and Replace The Card Cage Fans are each mounted on two long standoffs inside the library directly behind the left magazines. The left upper and lower magazines and the Card Cage Backplane Expansion PCB Access Panel (if the lower fan is to be removed) must be removed to remove the Card Cage Fans.

  • Page 151: Figure 3-40 Card Cage Backplane Assembly

    EMOVE AND EPLACE Neo-9053a Figure 3–40. Card Cage Backplane Assembly 3) Remove the two screws that secure the finger guard and fan to the studs. 4) Pull the fan straight off of the standoffs while guiding the fan cable out through the cable access hole, (Figure 3–41).

  • Page 152: Upper Card Cage Fan Replacement

    EMOVE AND EPLACE Upper Card Cage Fan Replacement 1) Guide the replacement Upper Card Cage Fan onto the mounting standoffs (Figure 3–41). 2) Guide the fan cable through the cable access hole to the Card Cage Backplane (Figure 3–41). The airflow direction is from the Card Cage/Back Plane connector area into the main chassis area (see arrow on the fan frame for airflow direction).

  • Page 153: Lower Card Cage Fan Removal

    EMOVE AND EPLACE Lower Card Cage Fan Removal 1) Remove the lower access panel (2 screws) located at the lower left of the right side of the chassis. This panel accesses the Card Cage Backplane Expansion PCB. 2) Disconnect the cable at J11 on the Card Cage Back Plane Expansion PCB (Figure 3–43).

  • Page 154: Lower Card Cage Fan Replacement

    EMOVE AND EPLACE Neo-9055c Figure 3–44. Flex Cable Bracket Removal 5) Remove the Card Cage Fan from the library. Neo-9055b Figure 3–45. Lower Card Cage Fan Removal Lower Card Cage Fan Replacement 1) Position the Card Cage Fan inside the left magazine area with the cable at the top left corner. The airflow direction is from the Card Cage/Back Plane connector area into the main chassis area (see arrow on the fan frame for airflow direction).

  • Page 155: Figure 3-46 Applying Power

    EMOVE AND EPLACE 6) Replace the Card Cage/Back Plane Connector Access Plate, if removed. 7) Replace the Drive 1 Shoe Assembly using “Drive Shoe Assembly Remove and Replace” instructions in this chapter if removed. 8) Replace the Tabletop Cover, front main and Fan Cover Assembly using “Library Covers Remove and Replace”...

  • Page 156: Lower Card Cage Fan Bracket Assembly

    OWER RACKET SSEMBLY Lower Card Cage Fan Bracket Assembly A cooling fan is attached to a bracket that is inserted within the Lower Card Cage. Its downward airflow enhances cooling of the optional expansion cards (when installed) in the Lower Card Cage much in the same manner as the fan in the Fan Cover Assembly. The lower card cage cooling fan and the fan on the bracket assembly (optional) are connected via a splitter, with power coming through the J11 connector on the expansion board.

  • Page 157: Fan Bracket Assembly Replacement

    OWER RACKET SSEMBLY 8) Retain Fan Bracket for installation of replacement fan. Splitter Connection Direction of Airflow Neo-0059a Figure 3–48. Lower Card Cage Bracket Assembly Fan Bracket Assembly Replacement 1) Slide the fan on the bracket assembly ensuring that fan airflow is directed downward into the Expansion Card Cage area, see Figure 3–48.

  • Page 158: Figure 3-49 Applying Power

    OWER RACKET SSEMBLY Figure 3–49. Applying Power 3-50 Servicing the Neo Series 4000...

  • Page 159: Card Cage/Back Plane Remove And Replace

    LANE EMOVE AND EPLACE Card Cage/Back Plane Remove and Replace The Card Cage/Back Plane assembly is located on the top right side at the rear of the library. The Library Controller Card, Drive 1 Shoe Assembly, Drive Divider and any expansion cards must be removed to remove the Card Cage/Back Plane assembly.

  • Page 160: Figure 3-50 Card Cage Back Plane Assembly Removal

    LANE EMOVE AND EPLACE J1 1 Neo-9057a Figure 3–50. Card Cage Back Plane Assembly Removal 12) From outside the chassis, remove two flat-head screws at the top of the Card Cage and two flat-head through-bolts at the bottom of the Card Cage. 13) Remove blank panels on the front of the Card Cage 14) Remove the 1 screw from the backplane board stiffener.

  • Page 161: Card Cage/Back Plane Replacement

    LANE EMOVE AND EPLACE Card Cage/Back Plane Replacement 1) Position the Card Cage at the rear of the library with connectors J6/J5 at the top and towards the front of the library. 2) Slide the Card Cage/Back Plane assembly about halfway into the opening. 3) From inside the Card Cage, position the grounding strip plate with the spacer beneath it against the drive bay wall.

  • Page 162: Figure 3-51 Applying Power

    LANE EMOVE AND EPLACE Figure 3–51. Applying Power 3-54 Servicing the Neo Series 4000...

  • Page 163: Expansion Card Cage/Back Plane Remove And Replace

    XPANSION LANE EMOVE AND EPLACE Expansion Card Cage/Back Plane Remove and Replace The Expansion Card Cage/Back Plane assembly is located on the lower right side at the rear of the library. The Library Controller Card, Drive 3 and Drive 4 Shoe Assemblies or blank covers, Lower Card Cage Fan Bracket and the lower Drive Divider must be removed to remove the Card Cage/Back Plane assembly.

  • Page 164: Figure 3-52 Expansion Card Cage/Backplane

    XPANSION LANE EMOVE AND EPLACE Figure 3–52. Expansion Card Cage/Backplane 3-56 Servicing the Neo Series 4000...

  • Page 165: Expansion Card Cage/Back Plane Replacement

    XPANSION LANE EMOVE AND EPLACE Expansion Card Cage/Back Plane Replacement 1) Connect the power cable on the Expansion Card Cage/Backplane at J4. 2) Slide the Card Cage/Back Plane assembly into the opening. NOTE: Lift the cables toward the top of the unit so as not to trap any cables beneath the Card Cage.

  • Page 166: Figure 3-53 Applying Power

    XPANSION LANE EMOVE AND EPLACE Figure 3–53. Applying Power 3-58 Servicing the Neo Series 4000...

  • Page 167: High Density Scsi I/O Boards And Scsi Connector Plate Assemblies

    SCSI I/O B SCSI C ENSITY OARDS AND ONNECTOR LATE SSEMBLIES High Density SCSI I/O Boards and SCSI Connector Plate Assemblies The High Density SCSI I/O Boards and the SCSI Connector Plate Assemblies are located at the rear of the library beneath the drive bays. The SCSI Connector Plate Assemblies inter-connect on the underside of the High Density SCSI I/O Board with two 72-pin connectors in a daughter board arrangement.

  • Page 168: Figure 3-54 Scsi I/O Board Removal

    SCSI I/O B SCSI C ENSITY OARDS AND ONNECTOR LATE SSEMBLIES Neo-9058a Figure 3–54. SCSI I/O Board Removal 11) Remove the cables at J3 and J4 (Figure 3–54). Remove the PCB from the library. 12) Remove four screws that mount the SCSI Connector Plate Assembly to the SCSI I/O PCB, (Figure 3–55).

  • Page 169: Scsi I/O Board And The Scsi Connector Plate Assembly Replacement

    SCSI I/O B SCSI C ENSITY OARDS AND ONNECTOR LATE SSEMBLIES SCSI I/O Board and the SCSI Connector Plate Assembly Replacement 1) Connect the SCSI Connector Plate Assembly on the High Density SCSI I/O Board. (Figure 3– 55). 2) Replace the four screws that mount the SCSI Connector Plate Assembly to the SCSI I/O PCB. 3) Position the High Density SCSI I/O Board in the drive bays with the SCSI Connectors facing the rear of the library (Figure...

  • Page 170: Drive Divider Remove And Replace

    RIVE IVIDER EMOVE AND EPLACE Drive Divider Remove and Replace The Drive Dividers are installed between the Drive 1 and Drive 2 and Drive 3 and Drive 4 shoe assemblies. NOTE: The Drive Shoe assemblies must be removed prior to removing the Drive Divider. Drive Divider Removal 1) If the library is operational, remove any tape cartridges in the tape drives using the Graphical User Interface (GUI) or application software.

  • Page 171: Figure 3-57 Wire Harness Cover Plate

    RIVE IVIDER EMOVE AND EPLACE Neo-9165 Figure 3–57. Wire Harness Cover Plate 8) Pull the Drive Divider out and away from the tape drive bay. Neo-9060a Figure 3–58. Drive Divider Removal Servicing the Neo Series 4000 3-63...

  • Page 172: Drive Divider Replacement

    RIVE IVIDER EMOVE AND EPLACE Drive Divider Replacement 1) Insert the Drive Divider into the tape drive bay (see Figure 3–58). 2) Secure the Drive Divider to the library chassis using the two previously removed flat-head screws (see Figure 3–58). NOTE: If the lower Drive Divider was removed, replace the Power Cable Wire Harness cover plate located inside the chassis between the drive bays.

  • Page 173: Drive Guide Remove And Replace

    RIVE UIDE EMOVE AND EPLACE Drive Guide Remove and Replace There is a Drive Guide in the bottom of each of the drive bays. The Drive Shoe Assembly must be removed to remove the Drive Guide. The steps are the same to remove any of the Drive Guides. Drive Guides Removal 1) If the library is operational, remove any cartridges in the drives using the front panel controls or application software.

  • Page 174: Drive Guides Replacement

    RIVE UIDE EMOVE AND EPLACE Drive Guides Replacement 1) Position the Drive Guide in the drive bay with the two straight-sided holes to the rear of the library, see Figure 3–60. 2) Replace the four flat-head screws that mount the drive guide in the chassis. 3) Replace the Table Top Cover and Fan Cover Assembly using “Library Covers Remove and Replace”...

  • Page 175: Upper Magazine Opto Sensors

    PPER AGAZINE ENSORS Upper Magazine Opto Sensors There are optical sensors located at the rear of the both left and right magazine tracks. The left or right magazines must be removed to remove the Magazine Opto Sensor. Upper Magazine Opto Sensors Removal 1) Remove the magazine for the sensor to be replaced using the front panel controls.

  • Page 176: Upper Magazine Opto Sensors Replacement

    PPER AGAZINE ENSORS Neo-9155 Figure 3–63. Magazine Opto Sensors 9) Lift the sensor from the magazine track while guiding the cable through the opening in the magazine track. Upper Magazine Opto Sensors Replacement 1) Guide the connector end of the cable through the opening in the magazine track, (Figure 3–...

  • Page 177: Figure 3-64 Applying Power

    PPER AGAZINE ENSORS c. Press anywhere on the GUI touch screen to apply power to the module (3). Figure 3–64. Applying Power Servicing the Neo Series 4000 3-69...

  • Page 178: Lower Magazine Opto Sensors

    OWER AGAZINE ENSORS Lower Magazine Opto Sensors There are optical sensors located at the rear of the lower left and right magazine tracks. The Front Panel and left or right magazines must be removed to remove the Magazine Opto Sensor. The same basic procedure is used to replace both sensors.

  • Page 179: Lower Magazine Opto Sensor Replacement

    OWER AGAZINE ENSORS Neo-9155a Figure 3–66. Magazine Opto Sensors 9) Lift the sensor from the magazine track while guiding the cable through the opening in the magazine track. Lower Magazine Opto Sensor Replacement 1) Guide the connector end of the cable through the opening in the magazine track, (Figure 3–...

  • Page 180: Figure 3-67 Applying Power

    OWER AGAZINE ENSORS a. Connect the power cords to the power supply’s receptacle (1). b. Toggle the power switches located on the power supply to ON (2). c. Press anywhere on the GUI touch screen to apply power to the module (3). 10) Verify normal initialization, magazine is recognized and no fault messages display.

  • Page 181: Shuttle Assembly Track Sensor Remove And Replace

    HUTTLE SSEMBLY RACK ENSOR EMOVE AND EPLACE Shuttle Assembly Track Sensor Remove and Replace The Shuttle Assembly Robot Track Sensor is located on the Robotic base beneath the point where the rotating track section meets the stationary track section. Shuttle Assembly Track Sensor Removal 1) Power off the library using the Graphical User Interface (GUI) and switch the Master Power Switch on the power supply at the rear of the module to the off (0) position.

  • Page 182: Figure 3-69 Applying Power

    HUTTLE SSEMBLY RACK ENSOR EMOVE AND EPLACE 5) Replace the Tabletop Cover and Front Chassis Cover using “Library Covers Remove and Replace” instructions in this chapter. 6) Turn on the library module as follows, see Figure 3–69. a. Connect the power cords to the power supply’s receptacle (1). b.

  • Page 183: Elevator Opto Sensor Remove And Replace

    LEVATOR ENSOR EMOVE AND EPLACE Elevator Opto Sensor Remove and Replace The Elevator Opto Sensor is mounted inside the chassis at the bottom of the Elevator opening. Elevator Opto Sensor Removal 1) Using the Graphical User Interface (GUI), park the cartridge Shuttle Assembly by powering off the module.

  • Page 184: Elevator Opto Sensor Replacement

    LEVATOR ENSOR EMOVE AND EPLACE Neo-0058 Figure 3–71. Pass Thru Sensor Remove 8) Remove the cable ties that secure the Elevator cable to the main wiring harness. 9) Disconnect the cable at J8 on the Card Cage/Back Plane PCB, (Figure 3–71).

  • Page 185: Figure 3-72 Powering Up The Library

    LEVATOR ENSOR EMOVE AND EPLACE 8) Replace the Tabletop Cover, Front Chassis Cover and Fan Cover Assembly using “Library Covers Remove and Replace” instructions in this chapter. 9) Turn on the library module as follows, see Figure 3–72. a. Connect the power cords to the power supply’s receptacle (1). b.

  • Page 186: Shuttle Assembly Robotics Remove And Replace

    HUTTLE SSEMBLY OBOTICS EMOVE AND EPLACE Shuttle Assembly Robotics Remove and Replace The Shuttle Assembly Robot is mounted on a track in the bottom of the chassis. The Bar Code Reader must be removed and installed on the replacement Robotic Assembly. Removing the Robot Shuttle and Track Base 1) Using the Graphical User Interface (GUI), open the Left Magazine Door and remove the upper and lower magazines.

  • Page 187: Figure 3-74 Rotate Track 90 Deg

    HUTTLE SSEMBLY OBOTICS EMOVE AND EPLACE 10) Manually rotate the robot track by turning the motor/track coupler approximately 90 degrees to allow for removal of the Robot Shuttle. Neo-7001a Figure 3–74. Rotate Track 90 Deg 11) Depress Shuttle brake lever on the bottom of the shuttle and remove the Robot Shuttle from the track.

  • Page 188: Replacing The Robot Shuttle And Base

    HUTTLE SSEMBLY OBOTICS EMOVE AND EPLACE 15) Manually rotate the pulley at the top of the rear Vertical Axis Motor Screw rail clockwise and raise the shuttle base approximately 1/2 inch, then gently press the base plate down adjacent to the Screw Rail nut to release it from the alignment pins, (Figure 3–76).
  • Page 189 HUTTLE SSEMBLY OBOTICS EMOVE AND EPLACE 2) Swing the front Vertical Axis Screw Rail foot counter-clockwise and align the installation holes with the Robot Track Base, (see Figure 3–76). 3) Manually rotate counter-clockwise the front Vertical Screw Rail at the Z Axis Motor coupler until slight pressure is felt on the robotics base.

  • Page 190: Bar Code Reader Remove And Replace

    EADER EMOVE AND EPLACE Bar Code Reader Remove and Replace The Bar Code Reader is mounted on the Shuttle Assembly. No other assemblies need to be removed to remove the Bar Code Reader. Bar Code Reader Removal 1) Power off the library using the front panel control and then switch the Master Power Switches on the power supplies at the rear of the module to the off (0) position and remove the power cords.

  • Page 191: Figure 3-78 Applying Power

    EADER EMOVE AND EPLACE 3) Replace the cable at J5 on the Shuttle Assembly PCB. 4) Replace the cable clamp at the lower front of the Bar Code Reader running it through the hole in the Shuttle Assembly PCB and around the cable so that the cable lies close to the PCB. 5) Replace the Tabletop Cover and Front Chassis Cover of the module using the “Library Covers Remove and Replace”...

  • Page 192: Front Vertical Axis Assembly Remove And Replace

    RONT ERTICAL SSEMBLY EMOVE AND EPLACE Front Vertical Axis Assembly Remove and Replace Removing the Front Vertical Axis Assembly 1) Power off the library using the front panel control and then switch the Master Power Switches on the power supplies at the rear of the module to the off (0) position. Remove the power cords.

  • Page 193: Figure 3-80 Shuttle Brake Release

    RONT ERTICAL SSEMBLY EMOVE AND EPLACE Neo-9038 Figure 3–80. Shuttle Brake Release 5) Remove the two Front Screw Rail Bracket screws located immediately below the Vertical Axis Drive Motor. Set Screw Neo-7003 Figure 3–81. Front Vertical Axis Assembly Screws 6) Tilt the assembly inward and remove the 7 pin connector from the Front Vertical Axis Drive Motor (Figure 3–82).

  • Page 194: Figure 3-82 Front Vertical Axis Motor Cable

    RONT ERTICAL SSEMBLY EMOVE AND EPLACE Neo-7002 Figure 3–82. Front Vertical Axis Motor Cable 7) Remove the four screws that secure the Front Vertical Axis Assembly to the robotics base. Neo-7001b Figure 3–83. Front Vertical Axis Screws 8) Manually rotate clockwise the front Screw Rail at the Front Flex Shaft Coupling and raise the foot of the Screw Rail to relieve pressure on the robotics base.

  • Page 195: Replacing The Front Vertical Axis Assembly

    RONT ERTICAL SSEMBLY EMOVE AND EPLACE Replacing the Front Vertical Axis Assembly 1) Install the assembled Front Vertical Axis Assembly into the bottom Screw Rail bracket. 2) Install the two Front Screw Rail bracket screws (Figure 3–81). 3) Loosen the lower set screw on the Flex Coupling (Figure 3–81), push the screw rail down to seat it snugly and tighten the set screw.

  • Page 196: Rear Vertical Axis Assembly Remove And Replace

    ERTICAL SSEMBLY EMOVE AND EPLACE Rear Vertical Axis Assembly Remove and Replace Removing the Rear Vertical Axis Assembly 1) Using the Graphical User Interface (GUI), open the Left Magazine Door and remove the upper and lower magazines. NOTE: This allows for extra room and an area to stow the flex cable. 2) Secure power to the library module via the GUI, depress the power switches at the rear of the unit and remove the power cords.

  • Page 197: Figure 3-86 Motor Cable / Mounting Screws

    ERTICAL SSEMBLY EMOVE AND EPLACE Neo-7004 Figure 3–86. Motor Cable / Mounting Screws 10) Remove the four screws that secure the rear Vertical Axis assembly to the robotics base. 11) Remove the screw rail clamp and retain, (Figure 3–87). Neo-7001d Figure 3–87.

  • Page 198: Replacing The Rear Vertical Axis Assembly

    ERTICAL SSEMBLY EMOVE AND EPLACE 12) Manually rotate the rear Vertical Axis Screw Rail clockwise at the Z Axis Motor belt assembly and raise the foot of the Screw Rail approximately 1/2 inch so as to clear the alignment pins on the robotics base, (Figure 3–86).

  • Page 199: Vertical Axis Pcb Remove And Replace

    PCB R ERTICAL EMOVE AND EPLACE Vertical Axis PCB Remove and Replace The Vertical Axis PCB (located directly behind the upper right magazine) enables operation of the Front and Rear Vertical Axis assemblies. Should replacement become necessary, the following components must be removed to allow for removal and installation: •...

  • Page 200: Replacing The Controller Board

    PCB R ERTICAL EMOVE AND EPLACE Replacing the Controller Board 1) Replace the four mounting screws that secure the board to the library chassis (Figure 3–89). Neo-9054b Figure 3–89. Vertical Controller Board Removed 2) On the Controller Board connect the cable connections at J1, J2 and J3 (Figure 3–88).

  • Page 201: Figure 3-90 Applying Power

    PCB R ERTICAL EMOVE AND EPLACE Figure 3–90. Applying Power Servicing the Neo Series 4000 3-93...

  • Page 202: Robot Base Flex Cable Remove And Replace

    OBOT ABLE EMOVE AND EPLACE Robot Base Flex Cable Remove and Replace The Robot Base Flex Cable enables operation of the rotating track and opto sensor. Should replacement of the flex cable become necessary, there are several components of the library which must be removed in order to install a replacement cable.

  • Page 203: Figure 3-91 Access Panel / Flex Cable Bracket

    OBOT ABLE EMOVE AND EPLACE Neo-9055c Neo-9163a Figure 3–91. Access Panel / Flex Cable Bracket b.Remove the two screws that secure the finger guard and fan to the standoffs (Figure 3–92). c.Remove the Card Cage Fan from the from the mounting standoffs. NOTE: The fan need not be physically removed from the library or disconnected from the card cage backplane.

  • Page 204: Figure 3-93 Track Mounting Screws

    OBOT ABLE EMOVE AND EPLACE 5) Remove the lower left Magazine Track by removing the 4 screws, (two front and two rear), that secure the lower left Magazine Track to the chassis and remove it from the library (Figure 3–93). NOTE: Removing the Magazine Track gains access to the Flex Cable and allows the replacement flex cable to be attached to the inner wall of the library chassis.

  • Page 205: Figure 3-95 Removing Flex Cable

    OBOT ABLE EMOVE AND EPLACE Flex Cable aligned at the Top of the Shuttle Flex Cable Bracket Kapton Tape Neo-9055e Figure 3–95. Removing Flex Cable 9) Disconnect the Flex Cable from the J12 connector on Upper Card Cage Backplane PCB (Figure 3–96).

  • Page 206: Robot Base Flex Cable Replacement

    OBOT ABLE EMOVE AND EPLACE Neo-9053a Figure 3–96. Disconnecting Flex Cable at J12 10) Thread the Flex Cable carefully down the backplane PCB (so as not to damage other connections) through the opening near the midpoint of the library chassis where the Lower Cooling Fan is mounted and remove it from the library.

  • Page 207: Figure 3-97 Applying Power

    OBOT ABLE EMOVE AND EPLACE 10) Loosely install the 4 screws (two front and two rear) that secure the lower left Magazine Track to the chassis (Figure 3–93). 11) Tighten the magazine track screws at the front panel first and then the two screws at the rear of the track.

  • Page 208: Shuttle Assembly Flex Cable Remove And Replace

    HUTTLE SSEMBLY ABLE EMOVE AND EPLACE Shuttle Assembly Flex Cable Remove and Replace The Shuttle Assembly Flex Cable enables operation of the Shuttle Assembly Robotics. Should replacement of the flex cable become necessary, there are several components of the library which must be removed in order to install a replacement cable.

  • Page 209: Figure 3-99 Flex Cable, Carrier And Clip Removal

    HUTTLE SSEMBLY ABLE EMOVE AND EPLACE Figure 3–99. Flex Cable, carrier and clip removal 8) Remove Upper Card Cage access panel (Figure 3–100). NOTE: Allows removal of the old Flex Cable and installation of the replacement. 9) Remove the two screws (outside of the unit to the right of the access panel) that secure the Shuttle Flex Cable Bracket (Figure 3–100).

  • Page 210: Rotating Track Flex Cable Replacement

    HUTTLE SSEMBLY ABLE EMOVE AND EPLACE Neo-9053a Figure 3–101. Shuttle Flex Cable Connections Rotating Track Flex Cable Replacement 1) Remove tape used for shipping purposes from the folded areas of the Replacement Flex Cable. 2) Thread the end of the replacement Flex Cable Which has no poly carbonate stiffener, through the opening near the midpoint of the library chassis where the Lower Cooling Fan is mounted (Figure 3–95).

  • Page 211: Figure 3-102 Applying Power

    HUTTLE SSEMBLY ABLE EMOVE AND EPLACE b. Toggle the power switches located on the power supply to ON (2). c. Press anywhere on the GUI touch screen to apply power to the module (3). Figure 3–102. Applying Power Servicing the Neo Series 4000 3-103...
  • Page 212 HUTTLE SSEMBLY ABLE EMOVE AND EPLACE 3-104 Servicing the Neo Series 4000...

  • Page 213: Chapter 4 Operation

    Chapter 4 Operation Introduction This chapter describes the operation the Overland Data Neo Series™ 2000/4000 Libraries. Sections in this chapter include: • Front panel • Turning the library on • Library display screens and options • Inserting and removing tape cartridges Front Panel The front panel of the libraries include the left and right magazine doors, a Graphical User Interface (GUI) touch screen, a library status LED, and a viewing window, see...

  • Page 214: Magazine Doors

    RONT ANEL Magazine Doors The magazine doors have both an electrical release (via the GUI touch screen) and a manual release. It is always recommended that you open the magazine doors using the GUI touch screen. However, should the GUI touch screen fail, you can manually open them by pushing a hex key into the mechanical releases directly behind the front panel grill (Neo Series 2000) or at the center of each door (Neo Series 4000), see Figure...

  • Page 215: Indicators

    RONT ANEL Indicators The library front panel indicators consist of a GUI touch screen and a library status LED (see Figure 4– Neo-9039 GUI Touch Screen Library Status LED Figure 4–3. Library Indicators Table 4-1 Indicators Indicator Description Solid Green The Library is operating correctly under normal conditions.

  • Page 216: Neo Series 4000

    RONT ANEL Neo-0004 Figure 4–4. Powering the Neo Series 2000 2) Toggle the power switch 2 to on “|”. 3) Press anywhere on the GUI touch screen 3 to activate the display and turn the library module Neo Series 4000 1) Connect the supplied power cord(s) 1 to AC receptacle located on the back of the library module, see Figure...

  • Page 217: Initialization Screen

    RONT ANEL 2) Toggle each power switch 2 to on “|”. 3) Press anywhere on the GUI touch screen 3 to activate the display and turn the library module Initialization Screen When power is first applied to the libraries, a series of Power-On Self Test (POST) diagnostics are performed.

  • Page 218: Front Panel And Media Security Locks

    RONT ANEL The Library Default Screen enables you select the following options: • Technical Support Information • Mail Slot Access • Magazine Access • Move Media • LCD Contrast Controls • Power • Status • Online • Menu Front Panel and Media Security Locks The following security features are available to avoid accidental interruption of library operation.

  • Page 219: Host System

    RONT ANEL Enabling a password causes all disabled higher levels to also be enabled to that value. As a result, prior to accessing a higher level operation, you are prompted first to enter the higher level password. This method prevents someone from entering an unprotected Menu mode and changing the lower-level password to defeat it.

  • Page 220: Library Display Screens And Options

    IBRARY ISPLAY CREENS AND PTIONS Library Display Screens and Options The library GUI touch screen displays graphics and text in the form of easy-to-understand messages. Graphics and text messages, along with their functions, are described in this section. Technical Support Information Option Selecting the Overland logo in the top left corner of the option lets you display Overland-specific technical support assistance information, see Figure...

  • Page 221: Access Mail Slot Option (Left Magazine Only)

    IBRARY ISPLAY CREENS AND PTIONS Access Mail Slot Option (Left Magazine Only) Selecting this option lets you display the Mail Slot Access screen (Figure 4–10). This option lets you gain access to the mail slot without taking the library offline. Simply select the mail slot you wish to open, the locked icon will change to unlocked and the left side door of the selected library will open.

  • Page 222: Move Media

    IBRARY ISPLAY CREENS AND PTIONS Figure 4–11. Access Magazine Screen NOTE: In a scaled multi-module library system (Figure 4–11), depressing the Magazine Access button on the Master GUI is the only method to access the left and right magazines of all libraries in the stack.

  • Page 223: Lcd Contrast Controls

    IBRARY ISPLAY CREENS AND PTIONS Figure 4–13. Move Media Screen (Source) 3) Touch the Destination Input Box on the Move Media Screen. The Destination Input Box will change from gray to an active state Figure 4–14. Figure 4–14. Move Media Screen (Destination) 4) Touch the destination option you want to move media to from the Destination Element Type selections.

  • Page 224: Power

    IBRARY ISPLAY CREENS AND PTIONS Power Selecting this option initiates a library power-down operation (Figure 4–15). NOTE: The library moves the shuttle assembly to the parked position before powering down. Figure 4–15. Power Down Initiation Screen 4-12 Operation...

  • Page 225: Status

    IBRARY ISPLAY CREENS AND PTIONS Status Selecting this option lets you display the Library Status screen (Figure 4–16). You can identify a tape drive type, view physical tape drive status, tape drive cleaning information, and tape cartridge information by opening the corresponding areas on the screen. Figure 4–16.

  • Page 226: Menu Selections

    ELECTIONS Menu Selections Selecting Menu on the Library Default Screen lets you view, configure, and use the library (Figure 4– 17). The Menu option displays three distinct areas: • View System Data • Utilities • Edit Options Figure 4–17. Menu Screen 4-14 Operation...

  • Page 227: View System Data

    ELECTIONS View System Data The View System Data area lets you select the following screens: • Library Options • SCSI Options • Network Options • Library Info • Cartridge Map Library Options Selecting this option lets you view but not modify the library settings as defined in the Library option of the Edit Options area, Figure 4–18.
  • Page 228 ELECTIONS Table 4-2 View Library Options (Continued) Option Description Unload Mode Selects the unload mode for library tape drives. If Implicit, the library unloads a tape drive before attempting to move a cartridge from that tape drive. If Explicit, the host must issue a SCSI UNLOAD command to a tape drive before each MOVE MEDIUM command that removes a cartridge from that tape drive.
  • Page 229 ELECTIONS Table 4-2 View Library Options (Continued) Option Description Module Configuration Lets you specify the Library Module Configuration. Three options are available: • Standalone - Used when the library contains a single module. • Master - Used to select the module that controls the Elevator mechanism in a multi- module library.

  • Page 230: Scsi Options

    ELECTIONS SCSI Options Selecting this option lets you view the settings defined from the SCSI option in the Edit Options area (Figure 4–19). NOTE: You can move to the next sequential SCSI Options screen by selecting the . To return to the previous SCSI Options screen select the L or Back button to return to the Menu screen.
  • Page 231 ELECTIONS Table 4-3 View SCSI Options (Continued) Option Description Test Unit Ready Reporting Lets you specify the response to a TEST UNIT READY command if the library is in Sequential Mode. The possible settings are Check Condition-Not Ready or Good Status. The default is Check Condition - Not Ready.

  • Page 232: Network Options

    ELECTIONS Network Options Selecting this option lets you view the settings defined in the Network option in the Edit Options area (Figure 4–20). Table 4-4 lists and describes view options. Figure 4–20. View Network Options Screen Table 4-4 View Network Options Option Description IP Address Determination...

  • Page 233: Cartridge Map

    ELECTIONS Figure 4–21. View Library Info Screen Cartridge Map Selecting this option provides you with a visual indication of all library drives, mail slots and magazine slots, including whether there is a cartridge present and corresponding barcode label, if available. Figure 4–22.

  • Page 234: Library

    ELECTIONS Library Selecting this option lets you define the Library options used to configure the library for your specific needs. Defined options can be viewed in the View System Data area, (Figure 4–23). Table 4-2 lists and describes the available options. NOTE: You can move to the next sequential Library screen by selecting the .

  • Page 235: Network

    ELECTIONS Network Selecting this option lets you define the Network options used to configure the library for your specific needs (Figure 4–25). Table 4-4 lists and describes the available options. Figure 4–25. Edit Network Options Screen Passwords Selecting this option lets you define the Passwords options used to configure the library for your specific needs, see Figure 4–26.

  • Page 236: Utilities

    ELECTIONS Utilities The Utilities area lets you select the following screens: • Maintenance • Diagnostics • Factory • Security Level Security Level Selecting this option lets you set passwords for one of the four available security levels (Figure 4–27): Security level Access •...

  • Page 237: Inserting And Removing Tape Cartridges

    NSERTING AND EMOVING ARTRIDGES Inserting and Removing Tape Cartridges A magazine must be removed from the library in order to remove or insert tape cartridges. Make sure the slot you want to use is not already reserved for a tape cartridge that is now in a tape drive. The safest way to do this is to unload all tape drives before removing a magazine.

  • Page 238: Using The Mail Slot (Left Magazines Only)

    NSERTING AND EMOVING ARTRIDGES Neo-9205a 1 LOWEST NUMBERED TAPE CARTRIDGE SLOT 2 BAR CODE LABEL 3 HIGHEST NUMBERED TAPE CARTRIDGE SLOT Figure 4–29. Tape Magazine with Tape Cartridges Installed Using the Mail Slot (Left Magazines Only) The mail slot (two for Neo Series 4000) is used only with host system software that supports this feature. The mail slot feature lets you insert or remove a single tape without removing the entire magazine.You access the mail slot using the Mail Slot Access option from the default screen.

  • Page 239: Barcode Labels

    NSERTING AND EMOVING ARTRIDGES MAIL SLOT Neo-0052 TAPE CARTRIDGE Figure 4–30. Left Magazine Mail Slot Barcode Labels Only Overland barcode labels are supported with the library. To order additional labels, contact your authorized Overland reseller. Figure 4–31 shows you how to install a barcode label onto a tape cartridge. BARCODE Neo-0053 Figure 4–31.
  • Page 240 NSERTING AND EMOVING ARTRIDGES 4-28 Operation...

  • Page 241: Chapter 5 Troubleshooting

    Chapter 5 Troubleshooting Introduction This chapter describes the fault indications that may be encountered with the Neo Series Library Modules and error recovery procedures used to correct them, including: • Platform problems • General drive errors • Error recovery •...

  • Page 242: Error Recovery

    RROR ECOVERY Error Recovery Figure 5–1 outlines the recommended steps for error recovery. You should follow this chart in all cases. Error Recovery Procedures (ERPs) are listed in detail in Table 5-1; FSCs are listed in Table 5-2 along with their related ERPs. TROUBLESHOOTING AND ERROR RECOVERY ERROR, FAULT, MALFUNCTION...

  • Page 243: Error Recovery Procedures

    RROR ECOVERY ROCEDURES Error Recovery Procedures Table 5-1 lists ERPs for errors reported on the GUI touch screen of the library. This list includes only those procedures that can be safely performed by an end user. Table 5-1 Error Recovery Procedures ERP Code Procedure/Description Cycle power to the library using the Power option on the GUI touch...

  • Page 244: Fault Symptom Codes (Fscs)

    (FSC AULT YMPTOM ODES Fault Symptom Codes (FSCs) FSCs that appear on the GUI touch screen are described in the below tables. A descriptive message and instructions for clearing the fault accompany each FSC. If a fault persists, look up the FSC in Table 5-2 to determine the error recovery procedure or to report it to your service provider.
  • Page 245 (FSC AULT YMPTOM ODES Table 5-2 Fault Symptom Codes (Continued) Message Cart Unaccessible 200C For a DLT drive, fail to operate drive handle in unloaded state. For a SDLT, indicates the tape is NOT in the unloaded state. For a SLTO, indicates the tape is not ejected.
  • Page 246 (FSC AULT YMPTOM ODES Table 5-2 Fault Symptom Codes (Continued) Message Bin Fetch Failure 3011 Loader failed to fetch a cartridge from a bin. Drive Fetch Failure 3013 Loader failed to fetch a cartridge from a drive. Drive Timeout Failure 3015 C,D,G Loader detects unload command timeout.
  • Page 247 (FSC AULT YMPTOM ODES Table 5-2 Fault Symptom Codes (Continued) Message Too Many Cartridges 3052 Unable to run cart or drive cycle, loader is full with cartridges. Need 1 Drive Minimum 3054 No available drive to run diag. Invalid Magazine Type 3057 Unsupport magazine type detected.
  • Page 248 (FSC AULT YMPTOM ODES Table 5-2 Fault Symptom Codes (Continued) Message Picker Jammed 5 3105 The picker jammed during a bin stow operation. Picker Jammed 6 3106 The picker jammed during a bin stow operation. Picker Jammed 7 3107 The picker jammed during a pass-thru fetch operation.
  • Page 249 (FSC AULT YMPTOM ODES Table 5-2 Fault Symptom Codes (Continued) Message Drive Status Fail 503D The cleaning operation failed because the librray could not retrieve drive status. Command response from unexpected 7001 A command response was received from source a task to which a command had not been sent.
  • Page 250 (FSC AULT YMPTOM ODES Table 5-2 Fault Symptom Codes (Continued) Message Deactivation of a drive failed 700F The Control task is indicating that a request to deactivate a drive failed; reason is not known. Drive removal failed 7010 The Drive task is indicating that a request to power-down a drive failed;...
  • Page 251 (FSC AULT YMPTOM ODES Table 5-2 Fault Symptom Codes (Continued) Message The Scsi response was not expected 701F The command response from the Scsi task in a remote module was unexpected. The Flash response was not expected 7020 The command response from the Flash task in a remote module was unexpected.
  • Page 252 (FSC AULT YMPTOM ODES Table 5-2 Fault Symptom Codes (Continued) Message SMX receive error A002 An attempt to receive a message from a task's exchange generated a kernel error. Comm free list empty A003 An attempt to acquire a message from the free pool failed because the pool is empty.

  • Page 253: Chapter 6 - Connectors, Switches And Indicators

    Chapter 6 Connectors, Switches and Indicators Introduction This chapter lists and describes the connectors, switches and LED indicators for the Neo Series Libraries. Neo Series 2000 Connectors Library Controller Board Neo-9073 Figure 6–1. Library Controller Board Table 6-1 Library Controller Board Connectors Figure Legend Description J1 - VHDCI Library SCSI Connector...

  • Page 254: Control Panel Board

    2000 C ERIES ONNECTORS Control Panel Board Neo-9074 Figure 6–2. Control Panel Board Table 6-2 Control Panel Board Connectors Figure Legend Description J15- Touchscreen J16- LCD J14 - Right Magazine Door Solenoid J13- Left Magazine Door Solenoid J9- Right Magazine Opto Sensor J3 - LED J1 - Controller Board J10 - Left Magazine Opto Sensor...

  • Page 255: Card Cage/Backplane Assembly

    2000 C ERIES ONNECTORS Card Cage/Backplane Assembly Neo-9075 Figure 6–3. Card Cage/Backplane Assembly Table 6-3 Card Cage/Backplane Assembly Connectors Figure Legend Description J12- Track Rotate Motor J2 - Control Panel J9- Drive Transmit/Receive J4- Power Supply J5 - Track Rotate Home Sensor J8 - Elevator Assembly Sensor J11 - Card Cage Fan J7 - Elevator Assembly Motor...

  • Page 256: Shuttle Assembly Board

    2000 C ERIES ONNECTORS Shuttle Assembly Board Neo-9076 Figure 6–4. Shuttle Assembly Board Table 6-4 Shuttle Assembly Board Connectors Figure Legend Description J8 - Cartridge Sensor J9 - Shuttle Power J7 - Picker Motor J6 - Shuttle Motor J2- Parking Brake Solenoid J5- Barcode Reader J1 - Track Zone Sensor J3- Shuttle Control...

  • Page 257: Scsi I/O Board

    2000 C ERIES ONNECTORS SCSI I/O Board Neo-9077a Figure 6–5. SCSI I/O Board (bottom side) Table 6-5 SCSI I/O Board Connectors (bottom side) Figure Legend Description J2 - Drive 2 SCSI Data J1 - Drive 2 SCSI Data J4 - Drive 1 SCSI Data J5 - Drive 1 SCSI Data Connectors, Switches and Indicators...

  • Page 258: Figure 6-6 Scsi I/O Board (Top Side)

    2000 C ERIES ONNECTORS Neo-9078a Figure 6–6. SCSI I/O Board (top side) Table 6-6 SCSI I/O Board Connectors (top side) Figure Legend Description J6 - Drive 1 to SCSI I/O Board J3 - Drive 2 to SCSI I/O Board Connectors, Switches and Indicators...

  • Page 259: Hot Swap Library Board

    2000 C ERIES ONNECTORS Hot Swap Library Board Neo-9079 Figure 6–7. Hot Swap Library Board Table 6-7 Hot Swap Library Board Figure Legend Description J1 Drive 1 J4 Power J3 Drive Control J2 Drive 2 Connectors, Switches and Indicators...

  • Page 260: Neo Series 4000 Connectors

    2000 C ERIES ONNECTORS Neo Series 4000 Connectors Library Controller Board Neo-9073 Figure 6–8. Library Controller Board Table 6-8 Library Controller Board Connectors Figure Legend Description J1 - VHDCI Library SCSI Connector J3 - VHDCI Library SCSI Connector J5 - 10BaseT Ethernet Connector J6 - RS232 Trace Conector J8- Card Cage Backplane Connector J4- Card Cage Backplane Connector...

  • Page 261: Control Panel Board

    2000 C ERIES ONNECTORS Control Panel Board Neo-9074a Figure 6–9. Control Panel Board Table 6-9 Control Panel Board Connectors Figure Legend Description J19 - Touchscreen Stiffener J16 - Display J18 - Lower Mail Slot Lock J15 - Upper Mail Slot Lock J14 - Left Door Solenoid J10 - Right Door Solenoid J9 - Upper Right Magazine Opto Sensor...

  • Page 262: Card Cage/Backplane Board

    2000 C ERIES ONNECTORS Card Cage/Backplane Board Neo-9075a Figure 6–10. Card Cage/Backplane Board Table 6-10 Card Cage/Backplane Board Connectors Figure Legend Description J12 - Rotating Track Opto Sensor J2 - Touchscreen J10 - Drives 1/2 Serial Port Interface J9 - Drives 3/4 Serial Port Interface J4 - Main Power J8 - Elevator Assembly Opto Sensor J11 - Upper Fan...

  • Page 263: Card Cage/Backplane Expansion Board

    2000 C ERIES ONNECTORS Card Cage/Backplane Expansion Board Neo-9075b Figure 6–11. Card Cage/Backplane Expansion Board Table 6-11 Card Cage/Backplane Expansion Board Connectors Figure Legend Description J4 - Main Power J11 - Lower Fan Connectors, Switches and Indicators 6-11...

  • Page 264: Shuttle Assembly Board

    2000 C ERIES ONNECTORS Shuttle Assembly Board Neo-9076a Figure 6–12. Shuttle Assembly Board Table 6-12 Shuttle Assembly Board Connectors Figure Legend Description J3 - Flex Signal J8 - Cartridge Sensors J7 - Picker Motor J6 - Shuttle Motor J2 - Shuttle Parking Brake J5 - Bar Code Reader J1 - Zone Sensors J9 - Main Power...

  • Page 265: Mono Track Interface Board

    2000 C ERIES ONNECTORS Mono Track Interface Board Neo-9076b Figure 6–13. Mono Track Interface Board Table 6-13 Mono Track Interface Board Connectors Figure Legend Description J1 - Rotating Track Opto J2 - Track Rotation J3 - Rotate Home Opto Sensor Connectors, Switches and Indicators 6-13...

  • Page 266: Vertical Axis Assembly Board

    2000 C ERIES ONNECTORS Vertical Axis Assembly Board Neo-9076c Figure 6–14. Vertical Axis Assembly Board Table 6-14 Vertical Axis Assembly Board Connectors Figure Legend Description J2 - Forward Vertical Axis Assembly J3 - Aft Vertical Axis Assembly J1 - Power 6-14 Connectors, Switches and Indicators...

  • Page 267: Upper And Lower Scsi I/O Boards

    2000 C ERIES ONNECTORS Upper and Lower SCSI I/O Boards Neo-9077a Figure 6–15. SCSI I/O Board (bottom side) Table 6-15 SCSI I/O Board Connectors (bottom side) Figure Legend Description J2 - Drive 2 or 4 SCSI Data J1 - Drive 2 or 4 SCSI Data J4 - Drive 1 or 3 SCSI Data J5 - Drive 1 or 3 SCSI Data Connectors, Switches and Indicators...

  • Page 268: Figure 6-16 Scsi I/O Board (Top Side)

    2000 C ERIES ONNECTORS Neo-9078a Figure 6–16. SCSI I/O Board (top side) Table 6-16 SCSI I/O Board Connectors (top side) Figure Legend Description J6 - Drive 1 or 3 to SCSI I/O Board J3 - Drive 2 or 4 to SCSI I/O Board 6-16 Connectors, Switches and Indicators...

  • Page 269: Hot Plug Library Board

    2000 C ERIES ONNECTORS Hot Plug Library Board Neo-9079 Figure 6–17. Hot Plug Library Board Table 6-17 Hot Plug Library Board Figure Legend Description J1 Drive 1 or Drive 3 J4 Power J3 Drive Control J2 Drive 2 or Drive 4 Connectors, Switches and Indicators 6-17...

  • Page 270: Switches

    WITCHES Switches Library Controller Board Mode Switch (S1) Neo-9080 Figure 6–18. Library Controller Board Mode Switch Power Supply Power On/Off Switch Neo-9081 Figure 6–19. Power Supply (s) Power On/Off Switch 6-18 Connectors, Switches and Indicators...

  • Page 271: Led Indicators

    LED I NDICATORS LED Indicators Power Supply(s) Power-On LED Indicator Power-on LED Indicator Neo-9082 Figure 6–20. Power Supply(s) Power-On LED Indicator Library Status LED Indicator Neo-9083 Library Status LED Indicator Figure 6–21. Power Supply(s) Power-On LED Indicator Connectors, Switches and Indicators 6-19...
  • Page 272 LED I NDICATORS 6-20 Connectors, Switches and Indicators...

  • Page 273: Appendix A - Specification

    Specification Appendix A Hardware Specification Table A–1 Hardware Specification OPERATIONAL SPECIFICATION Neo Series 2000 Neo Series 4000 Host SCSI Interface LVD/SE LVD/SE Drive Configuration 0, 1, 2 0, 2, 4 Drive Compatibility Quantum SDLT and DLT Quantum SDLT and DLT 8000 LTO Ultrium 200 8000, LTO Ultrium 200 Number of Cartridges...

  • Page 274: Hardware Specification

    ARDWARE PECIFICATION Table A–1 Hardware Specification (Continued) Weight Unpacked (approx.) 67.0 Unpacked (approx.) 127.0 lbs. (30.40 kg) est. (with 2 lbs. (58 kg) estimated (with drives 4 drives installed) installed) Packaged (approx.)199.0 lbs. (90 kg) estimated. Packaged (approx.)99.0 lbs. (44.91 kg) estimated.

  • Page 275: Environmental Specifications

    NVIRONMENTAL PECIFICATIONS Environmental Specifications Safety Neo Series™ 2000 and 4000 Libraries comply with the following regulatory agency product safety specifications: Table A–2 Safety Specification AGENCY STANDARD UL Listed Mark UL 1950, Standard for Safety of Information Technology Equipment CUL Mark (Canadian UL) CAN/CSA-C22.2 No.

  • Page 276: Electromagnetic Emissions

    NVIRONMENTAL PECIFICATIONS Electromagnetic Emissions Neo Series™ 2000 and 4000 Libraries comply with the following EMC compliance specifications: Table A–3 Electromagnetic Emissions Specification AGENCY STANDARD US Std. 47 CFR, Part 15 Rules, Class A. Notation on Product Industry Canada Industry Canada Rules, ICES-003, Class A. Notation on product CE Marking (European Union) EMC Directive, 89/336/EEC Laws, relating to...

  • Page 277: Electrostatic Discharge

    NVIRONMENTAL PECIFICATIONS Electrostatic Discharge The test shall be run using an ESD test probe to directly contact operator-accessible surfaces, plus Neo Series™ 2000 and 4000 Library module enclosure surfaces. Table A–4 ElectroStatic Discharge Specification AMPLITUDE ALLOWABLE ERRORS 0 - 8 kV NONE Temperature, Humidity and Altitude Table A–5 Temperature Humidity and Altitude Specification...

  • Page 278: Vibration

    NVIRONMENTAL PECIFICATIONS Table A–6 Electromagnetic Emissions Specification (Continued) Application X,Y,Z axes, repeat 3 times TRANSIT/STORAGE Packed - No damage Peak Acceleration 30 G's Duration 30 ms Waveshape 1/2 sine pulses Application X,Y,Z axes, repeat 3 times PHYSICAL DROP TEST Packaged - No damage Drop Test Distance 12 inches (30.5 cm) Application...

  • Page 279: Primary Power

    RIMARY OWER Primary Power Voltage Limits The Neo Series Neo Series™ 2000 and 4000 Libraries are capable of using any nominal AC voltage between 100 and 240VAC power, at 50 or 60 Hz. The machines are capable of powering up and operating without error from any voltage within the ranges specified: Frequency Limits Neo Series™...

  • Page 280: Sag / Surge Protection

    RIMARY OWER Sag / Surge Protection Once powered on, the Neo Series™ 2000 and 4000 Libraries continue to operate, without error, under the following conditions of line surge and sag: Table A–9 Sag / Surge Protection CONDITION PERIOD 100v -20% 2 seconds 120V +15% 1 second...

  • Page 281: Cooling

    OOLING Cooling Forced-air cooling is used to keep the tapes drives, logic devices, motor amplifiers, motors, and power supply(s) below their maximum allowable temperatures at ambient extremes.

  • Page 282: Fcc Notice

    FCC N OTICE FCC Notice This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

  • Page 283: Installation Considerations

    NSTALLATION ONSIDERATIONS Installation Considerations Rack Mounting If rack mounted units are installed in a closed or multi-unit rack assembly, they may require further evaluation by Certification Agencies. The following items must be considered: 1) The ambient temperature within the rack may be greater than room ambient. Installation should be such that the amount of air flow required for safe operation is not compromised.
  • Page 284 NSTALLATION ONSIDERATIONS A-12...
  • Page 285 NSTALLATION ONSIDERATIONS A-13...
  • Page 286 NSTALLATION ONSIDERATIONS A-14...

  • Page 287: Appendix B Vertical Axis Alignment

    Appendix B Vertical Axis Alignment Alignment Procedure This procedure is performed when vertical axis components are removed or replaced. The procedure is performed by entering commands via the Graphical User Interface (GUI). 1) Remove the four magazines from the library NOTE: Removing the magazines speeds up initialization by eliminating the need to perform a full library inventory.

  • Page 288: Figure B-2 Initialization Screen

    LIGNMENT ROCEDURE Figure B–2. Initialization Screen 4) Press “Diagnostics” from the Menu Screen, Figure B–3. Figure B–3. Menu Screen 5) Press “Vertical Calibration” from the Diagnostics Menu, Figure B–4...

  • Page 289: Figure B-4 Diagnostics Screen

    LIGNMENT ROCEDURE Figure B–4. Diagnostics Screen 6) Press “Initial Calibration” from the Vertical Axis Calibration screen, Figure B–5. Figure B–5. Vertical Axis Calibration Screen NOTE: Upon pressing Initial Calibration, the library will run for ten cycles and the Upward and Downward windows will display demand results as each cycle is completed.

  • Page 290: Figure B-6 Mounting Screw Sequence

    LIGNMENT ROCEDURE Neo-7001e Figure B–6. Mounting Screw Sequence 8) Torque tighten the 4 mounting screws of each screw rail in the sequence shown in Figure B–6. 9) Press “Final Calibration” from the Vertical Axis Calibration screen, Figure B–7. NOTE: Upon pressing Final Calibration, the library will run for ten cycles and the Upward and Downward windows will display demand results as each cycle is completed.

  • Page 291: Figure B-7 Final Calibration Screen

    LIGNMENT ROCEDURE Figure B–7. Final Calibration Screen Figure B–8. Initial Calibration Screen 10) Verify Front and Rear Motor Demand results are less than 100 in all display windows. NOTE: IF the motor demand results are above 100 repeat the alignment procedure (loosen the screw rail foot screws as described in the remove and replace procedure before repeating the calibration test).

  • Page 292: Figure B-9 Main Screen

    LIGNMENT ROCEDURE Figure B–9. Main Screen 14) Return to the applicable Vertical Axis procedure.

  • Page 293: Appendix C Elevator Assembly Installation

    Neo Series Library can easily be modified by adding modules and extensions to the Elevator. Add drives for faster performance or magazine space for greater capacity, as needed.

  • Page 294: Planning Your Installation

    NTRODUCTION Planning Your Installation The Neo Series Elevator Assembly is intended to be mounted in a standard 19-inch RETMA equipment rack with a depth of 24 to 30 inches. Elevator kits may include variations of the following: • Factory assembled Two High (10U) or Four High (20U) Primary Elevator Base. •...

  • Page 295: Figure C-1 Powering Up The Library

    NTRODUCTION Neo-9127 Figure C–1. Powering up the Library 2) After the POST completes, press Menu. 3) Press Library Info in the View System Data area. 4) The firmware revision appears on the technical support window. The firmware in the Master module should be upgraded before continuing with the installation of the Elevator.

  • Page 296: Neo Series Router

    RETMA rack and connected via 10BaseT cables to individual Neo modules. The router is capable of supporting up to seven Neo Series Library Modules. It is pre- configured at the Overland factory specifically for use with a Neo Series multi-module library. The router is physically encased in a rack mountable shelf to be installed in the rack.

  • Page 297: Figure C-3 Router Installed

    ERIES OUTER 7 WAN Neo-0005c Figure C–3. Router Installed...

  • Page 298: Installing The Elevator Assembly

    NSTALLING THE LEVATOR SSEMBLY Installing the Elevator Assembly “Installing the Elevator Assembly” addresses the installation of a completely assembled Elevator Assembly, built with your system requirements in mind (10U to 40U). The below procedure assumes that the Outer Skin cover and rubber feet have been removed (tabletop units) and the modules have been prepared for rack mount installation or are installed in a RETMA rack.

  • Page 299: Figure C-4 Drive Shoe/Blank Panel Removal

    NSTALLING THE LEVATOR SSEMBLY Neo-9102a Figure C–4. Drive Shoe/Blank Panel Removal M3x6mm phillips flathead screw Cover Plate Neo-9086a M3x8mm phillips flathead screw (4) Figure C–5. Cover Plate Removal 4) Install all of the modules in the equipment rack. If necessary, use instructions in the Neo Series Installation User Manual.
  • Page 300 NSTALLING THE LEVATOR SSEMBLY 5) Slide each of the Neo Series modules a few inches forward, starting below the top (master) library module. NOTE: When installing the Elevator Assembly it is recommended that you work from top to bottom of the library assembly. This method adds to ease of alignment with less binding of the inner guide pins.

  • Page 301: Figure C–6 Installing The Elevator Assembly

    NSTALLING THE LEVATOR SSEMBLY Neo-9104a Figure C–6. Installing the Elevator Assembly 10) Replace Drive 2 or the blank cover to all modules. If replacing a drive, repeat the procedure below for each module, see Figure C–4 Figure C–7. a.Fully support the Drive Shoe Assembly while starting it into the receiver being careful not to damage the drive load handle.

  • Page 302: Figure C-7 Installing A Tape Drive

    NSTALLING THE LEVATOR SSEMBLY Neo-9102b Figure C–7. Installing a Tape Drive d.Repeat for all modules 5) See Section “Neo Series Module Configuration”. C-10...

  • Page 303: Elevator Assembly Extension

    LEVATOR SSEMBLY XTENSION Elevator Assembly Extension Mechanical Installation Assembly of the Neo Series Elevator Assembly requires experience working with moderately complex mechanisms, and the ability to follow directions carefully. The Elevator Assembly is made up of the following components as shown in Figure C–8.

  • Page 304: Orientation Of Parts During Assembly

    LEVATOR SSEMBLY XTENSION Orientation Of Parts During Assembly Figure C–8 shows a typical Overland assembled 10U Elevator Assembly. The motor drive section always goes on top, and the base section with the idler pulley always goes on the bottom. Extension sections are mounted between the motor drive section and the base section.

  • Page 305: Figure C-9 Elevator Bottom Plate

    LEVATOR SSEMBLY XTENSION Neo-9105 Figure C–9. Elevator Bottom Plate 2) Slide the Media Elevator Car to the top of the primary chassis. See Figure C–10. NOTE: Elevator car is now positioned over the belt block bracket access cutout next to the PCB and drive motor Neo-9106 Figure C–10.

  • Page 306: Figure C-11 Tensioner Ramp/Idler Pulley Zero Point

    LEVATOR SSEMBLY XTENSION Tensioner Tensioner Ramp Ramp Zero Point Neo-9111 Hold Figure C–11. Tensioner Ramp/Idler Pulley Zero Point 4) Turn the Elevator primary chassis face down. NOTE: The belt block brackets and fasteners are now visible through the access cutout. 5) Remove the four mounting screws from the two Belt Block Brackets, see Figure C–12.

  • Page 307: Figure C-13 Tensioner Ramp/Idler Pulley

    LEVATOR SSEMBLY XTENSION 7) Remove Belt Tensioning Components, see Figure C–13. a. Remove the 2 screws and springs from Tensioner Ramp/Idler Pulley. b. Remove the 2 screws to the Tensioner Ramp/Idler Pulley. c. Remove Tensioner Ramp/Idler Pulley. Neo-9108 Figure C–13. Tensioner Ramp/Idler Pulley 8) Mounting the Elevator extension: Elevator a.

  • Page 308: Figure C-15 Tie Bar Installation

    LEVATOR SSEMBLY XTENSION Neo-9110 Figure C–15. Tie Bar Installation c. Attach the large tie bars (beveled edge to the inside corner of the chassis and extension) with the four mounting screws. 9) Remove the Bottom Stop Standoff from the primary chassis and attach to the Elevator extension in the corresponding mounting hole.

  • Page 309: Figure C-16 Timing Belt Installation Base Section

    LEVATOR SSEMBLY XTENSION Table C-1 Timing Belt Lengths Number of Number of Teeth Length of Belt Length of Modules Centimeters Belt Inches 263.6 103 13/16 308.4 121 3/8 352.6 138 13/16 14) Thread the Timing Belt counter-clockwise through the top of the Tensioner Ramp/Idler Pulley and clockwise through the motor drive pulley.

  • Page 310: Figure C-18 Timing Belt To Belt Block

    LEVATOR SSEMBLY XTENSION 15) Position Media Elevator Car over the Belt Block Access cutout. 16) Position the ends of the Timing Belt under the media car at the midpoint of the Belt Block Access Cutout. 17) Turn the Elevator face down. 18) Place the Timing Belt ends on the Belt Block.

  • Page 311: Figure C-19 Assembled Elevator And Extension

    LEVATOR SSEMBLY XTENSION Neo-9115 Figure C–19. Assembled Elevator and Extension 22) See Section “Installing the Elevator Assembly”. C-19...

  • Page 312: Neo Series Module Configuration

    ERIES ODULE ONFIGURATION Neo Series Module Configuration Configuring the multi-module Neo library identifies which Library module is the Master and which are the Slaves. The module designated as the Primary Master has the ability to monitor, view and modify parameters and settings of the entire multi-module Library. It is readily apparent by comparing the Primary Master and Slave Graphical User Interfaces (GUI).

  • Page 313: Figure C-21 Neo Main Gui Display

    ERIES ODULE ONFIGURATION Figure C–21. Neo Main GUI Display 2) Under Edit Options Press Library. Figure C–22. Menu Screen C-21...

  • Page 314: Figure C-23 Module Configuration Select Screen

    ERIES ODULE ONFIGURATION 3) Press the scroll down arrow until Module Configuration is visible. Figure C–23. Module Configuration Select Screen 4) Press the button adjacent (Standalone in this example) to Module Configuration. The module configuration menu appears: 5) Press Master, then press Save. Figure C–24.

  • Page 315: Figure C-25 Module Configuration Confirm

    ERIES ODULE ONFIGURATION Module Configuration confirm pop-up window appears: Figure C–25. Module Configuration Confirm 6) Press OK. Module reboots. NOTE: The GUI main screen will display the module as the “Primary Master (Active)” when all cabling has been performed. Figure C–26. Primary Master Screen C-23...

  • Page 316: Configuring Slave Modules

    ERIES ODULE ONFIGURATION Configuring Slave Modules 1) On the GUI at the Neo module located below the Primary Master (to be identified as the Slave) Press Menu. Figure C–27. Neo Main GUI Display 2) Under Edit Options Press Library. Figure C–28. Menu Screen 3) Press the scroll down arrow until Module Configuration is visible.

  • Page 317: Figure C-29 Module Configuration Select Screen

    ERIES ODULE ONFIGURATION Figure C–29. Module Configuration Select Screen 4) Press the button adjacent to Module Configuration. The module configuration menu appears: 5) Press Slave, then press Save. Figure C–30. Module Configuration Screen Module Configuration confirm pop-up window appears: Figure C–31. Module Configuration Confirm C-25...

  • Page 318: Figure C-32 Typical Configured Slaves

    ERIES ODULE ONFIGURATION 6) Press OK. Module reboots. NOTE: Several screen functions are no longer available. Functions including Online, Magazine Access, Mail Slot Access and Move Media are now controlled via the Master. With the Elevator cable installed the top most slave is designated as “Secondary Master (Standby)”.

  • Page 319: Cabling And Interface Connections

    ABLING AND NTERFACE ONNECTIONS Cabling and Interface Connections Before the Neo Series with the Elevator Assembly can communicate with the host device or user applications, the following cable connections must be made, see Figure C–33. A four module Library is used for illustration purposes.

  • Page 320: Figure C-34 Powering Up The Library

    ABLING AND NTERFACE ONNECTIONS 6) Continue connecting cables, Router port 3 to the third module, port 4 to the fourth module and so on until all modules are connected to the router. NOTE: Ensure power is off before proceeding with steps 7 and 8 7) Connect the male to male 9-pin cable from the Primary Master to the lower serial port connection on the Elevator Assembly, see Figure...

  • Page 321: Verifying Firmware Level Of The Slave Modules

    ABLING AND NTERFACE ONNECTIONS Verifying Firmware Level of the Slave Modules To ensure reliable multi-module operation, the slave modules must be at the same firmware level as the Master module. The firmware of the slave modules can be flashed using the firmware image of the Master.

  • Page 322: Fail-Over Operation

    Fail-over Operation Introduction The Neo Series Library in a multi-module configuration allows one of the slave modules to take over control of the library as a temporary master in case the primary master module is not operational (referred to as Fail-over). The fail-over is a manual procedure that needs to be initiated by an operator, either locally using the Graphical User Interface (GUI), or remotely using Web TLC.

  • Page 323: Fail-Over Initiation

    OVER PERATION Fail-Over Initiation In order for a fail-over operation to take effect, the library modules must be correctly cabled to the Elevator hardware, as described in “Cabling and Interface Connections”: a.The Master module must be connected as the Primary Master, see Figure C–33.

  • Page 324: Figure C-36 Secondary Master Menu Screen

    OVER PERATION 2) Select Maintenance. Figure C–36. Secondary Master Menu Screen 3) Select Fail-Over to Secondary Master. Figure C–37. Secondary Master Maintenance Screen The Library will transfer control of the Elevator to itself, power down the Primary Master then Reboot. C-32...

  • Page 325: Remote Fail-Over To Secondary Master Initiation

    OVER PERATION Remote Fail-Over to Secondary Master Initiation 1) If the library is connected to a network, use a Web browser to connect to the library's fail-over URL, which uses the same IP address of the library's Web TLC, but uses port 8008. For example, if the Web TLC address is 10.1.15.77, the fail-over URL will be: http://10.1.15.77:8008 2) Login...

  • Page 326: Restoring Normal Operation

    OVER PERATION Restoring Normal Operation After the failed module is serviced (or replaced) and installed back into the library, a procedure similar to the one described in the previous section can be invoked to restore the original operation. In order for the restore operation to take effect, the (future) Master module must be connected as the Primary Master.

  • Page 327: Figure C-39 Secondary Master Menu Screen

    OVER PERATION 2) Select Maintenance. Figure C–39. Secondary Master Menu Screen 3) Select Fail-over to Primary Master. The Secondary Master will then transfer control of the Elevator back to the Primary Master, then reboot. After rebooting, the modules will revert back to their default configurations and the library will be fully operational.
  • Page 328 OVER PERATION C-36...

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