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Overland Storage NEO 2000 Series Instructions Manual

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Proprietary Noctice
All information contained in or disclosed by this document is considered proprietary by Overland Storage. By accept-
ing this material the recipient agrees that this material and the information contained therein are held in confidence
and in trust and will not be used, reproduced in whole or in part, nor its contents revealed to others, except to meet
the purpose for which it was delivered. It is understood that no right is conveyed to reproduce or have reproduced any
item herein disclosed without express permission from Overland Storage.
Overland Storage provides this manual as is, without warranty of any kind, either expressed or implied, including,
but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Overland Storage
may make improvements or changes in the product(s) or programs described in this manual at any time. These
changes will be incorporated in new editions of this publication.
Overland Storage assumes no responsibility for the accuracy, completeness, sufficiency, or usefulness of this manual,
nor for any problem that might arise from the use of the information in this manual.
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age.com
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Tel: +44 (0) 118-9898000
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Summary of Contents for Overland Storage NEO 2000 Series

  • Page 1 Proprietary Noctice All information contained in or disclosed by this document is considered proprietary by Overland Storage. By accept- ing this material the recipient agrees that this material and the information contained therein are held in confidence and in trust and will not be used, reproduced in whole or in part, nor its contents revealed to others, except to meet the purpose for which it was delivered.

  • Page 3: Table Of Contents

    Table of Contents Introduction ....................1 NEO 2000 ....................1 Unpacking......................1 Figure - 1, Unpacking the NEO 2000 ............1 Tabletop Unit ....................2 Removing Faulty Unit ................2 Figure - 2, Tabletop Model Outer Skin Removal NEO 2000 ....2 Figure - 3, V.I.A.
  • Page 4 Table of Contents (Cont’d) NEO 4000 ....................13 Unpacking......................13 Figure - 24, Unpacking the NEO SERIES 4000 ........13 Tabletop Unit ....................14 Removing Faulty Unit ................14 Figure - 25, Tabletop Model Outer Skin Removal NEO 4000 ....14 Figure - 26, V.I.A.

  • Page 6: Introduction

    RMA Instruction Introduction This instruction describes the procedures to install your XchangeNOW® library. It includes instructions for: • NEO SERIES 2000 • NEO SERIES 4000 NEO 2000 Unpacking • Visually inspect the shipping container and notify your carrier immediately of any damage. •...

  • Page 7: Tabletop Unit

    NEO 2000 Tabletop Unit Removing Faulty Unit NOTE: Overland Storage recommends that this library be installed by an Overland Storage authorized service provider. Improper installation may result in damage to the library which will void the current warranty. NOTE: Do not remove the library controller card. The XchangeNOW® unit is equipped with a new library controller card.

  • Page 8: Figure - 4, Removing A Tape Drive Assembly Neo 2000

    NEO 2000 Remove all SCSI connections from the drives and controller card. Loosen the captive retainer screws at the top center and lower left of the drive module, see Figure Neo-9047 Figure 4. Removing a Tape Drive Assembly NEO 2000 10) Pull straight back on the drive assembly handle to remove the drive.

  • Page 9: Figure - 5, Tabletop Model Outer Skin Replacement Neo 2000

    NEO 2000 Figure 5. Tabletop Model Outer Skin Replacement NEO 2000 Install the power supply into the XchangeNOW unit, see Figure Neo-9051a Figure 6. Power Supply Replacement NEO 2000 Install drive(s) in to XchangeNOW® unit ,see Figure Neo-9011 Figure 7. Tape Drive Replacement NEO 2000...

  • Page 10: Figure - 8, V.i.a. Card Replacement Neo 2000

    PCI slots next to the library controller card, See Figure NOTE: Overland Storage recommends that this part be installed by an Overland Storage authorized service provider. Improper installation may result in damage to this part or the library which will void the current warranty.

  • Page 11: Rack Mounted Unit

    NEO 2000 Rack Mounted Unit Removing Faulty Unit NOTE: Overland Storage recommends that this library be installed by an Overland Storage authorized service provider. Improper installation may result in damage to the library which will void the current warranty. NOTE: Do not remove the library controller card. The XchangeNOW® unit is equipped with a new library controller card.

  • Page 12: Figure - 12, Power Supply Removal Neo 2000

    NEO 2000 Pull straight back on the drive assembly handle to remove the drive. Some effort will be required to overcome the initial resistance of unplugging the module from the receiver. Continue to slide the drive out while fully supporting the module until the drive load handle (DLT 8000 only) has cleared the back of the library.

  • Page 13: Figure - 14, Rack Mount Screws Neo 2000

    NEO 2000 14) Remove the two 10-32 captive screws that secure the library to the front of the rack, (Located on the lower left and lower right of the front panel inside the front doors. See Figure Neo-9030aa Figure 14. Rack Mount Screws NEO 2000 15) Slide the library out until the unit locks.

  • Page 14: Figure - 16, Changing The Inner Slide Members Neo 2000

    3 screws holding the cover in place, see Figure NOTE: IT is important that the elevator assembly bay cover is installed to the faulty library upon return shipment to Overland Storage. Damage to the library chassis can occur if the cover is not in place. Faulted Library ExchangeNOW®...

  • Page 15: Install The Xchangenow Library

    NEO 2000 Install The XchangeNOW Library Install the XchangeNOW® library into the rack. NOTE: To avoid damage to the bearing housing and slide members, insure that the bearing housing is all the way forward. A bearing detent lock holds the housing in place when it is all the way forward, Figure Outer Slide Member Bearing Detent Lock...

  • Page 16: Figure - 20, V.i.a. Card Replacement Neo 2000

    NEO 2000 Install any Virtual Interface Architecture (V.I.A.) options cards, such as the HVO, FCO, GEO and LPO options cards into PCI slots next to the library controller card, See Figure Via-0052 Figure 20. V.I.A. Card Replacement NEO 2000 Install drive(s) in to XchangeNOW® unit ,see Figure Neo-9011 Figure 21.

  • Page 17: Figure - 22, Power Supply Replacement Neo 2000

    Overland Storage, see Figure NOTE: IT is important that the elevator assembly bay cover is installed to the faulty library upon return shipment to Overland Storage. Damage to the library chassis can occur if the cover is not in place.

  • Page 18: Neo 4000

    NEO 4000 NEO 4000 Unpacking • Visually inspect the shipping container and notify your carrier immediately of any damage. • Following the directions in the shipping container, unpack the unit. • Verify the contents against the packing list. If parts are missing or the equipment is damaged, notify your representative.

  • Page 19: Tabletop Unit

    NEO 4000 Tabletop Unit Removing Faulty Unit NOTE: Overland Storage recommends that this library be installed by an Overland Storage authorized service provider. Improper installation may result in damage to the library which will void the current warranty. NOTE: Do not remove the library controller card. The XchangeNOW® unit is equipped with a new library controller card.

  • Page 20: Figure - 26, V.i.a. Card Removal Neo 4000

    NEO 4000 Remove any Virtual Interface Architecture options cards, such as the HVO, FCO, GEO or LPO options, Figure Figure 26. V.I.A. Card Removal NEO 4000 NOTE: Do not remove the library controller card. The XchangeNOW® unit is equipped with a new library controller card.

  • Page 21: Figure - 28, Power Supply Removal Neo 4000

    NEO 4000 11) Continue to slide the drive out while fully supporting the module until the drive load handle (DLT 8000 only) has cleared the back of the library. 12) Repeat Steps 9 through 11 for each installed drive assembly. CAUTION: The power supply is NOT to be removed by the operator.

  • Page 22: Install The Xchangenow Tabletop Library

    NEO 4000 Install The XchangeNOW Tabletop Library Attach the four feet removed from the faulty unit to the XchangeNOW® unit and replace the top cover, see Figure Neo-9149 Figure 29. Tabletop Model Outer Skin Replacement NEO 4000 Install the each power supply into the XchangeNOW unit, see Figure Neo-9051a Figure 30.

  • Page 23: Figure - 31, Tape Drive Replacement Neo 4000

    PCI slots next to the library controller card, See Figure NOTE: Overland Storage recommends that this part be installed by an Overland Storage authorized service provider. Improper installation may result in damage to this part or the library which will void the current warranty.

  • Page 24: Figure - 33, Powering On The Library

    Figure Rack Mounted Unit Removing Faulty Unit NOTE: Overland Storage recommends that this library be installed by an Overland Storage authorized service provider. Improper installation may result in damage to the library which will void the current warranty. NOTE: Do not remove the library controller card. The XchangeNOW® unit is equipped with a new library controller card.

  • Page 25: Figure - 34, V.i.a. Card Removal Neo 4000

    NEO 4000 Remove any Virtual Interface Architecture options cards, such as the HVO, FCO, GEO and LPO options, see Figure Figure 34. V.I.A. Card Removal NEO 4000 Remove all SCSI connections from the drives and controller card. WARNING: Use a mechanical lift to perform the next step. Make certain, when the library is fully extended, that a force of 20% of the racks’s weight, but not more than 57 lb.

  • Page 26: Figure - 36, Rack Mount Screws Neo 4000

    NEO 4000 Release the left and right door release latches to open each magazine door, allowing access to the two 10-32 captive screws that secure the library in to the rack. Remove the two 10-32 captive screws that secure the library to the front of the rack, (Located on the lower left and lower right of the front panel inside the front doors.

  • Page 27: Figure - 38, Changing The Inner Slide Members Neo 4000

    Figure NOTE: IT is important that the elevator assembly bay cover is installed to the faulty library upon return shipment to Overland Storage. Damage to the library chassis can occur if the cover is not in place. Faulted Library ExchangeNOW® Library...

  • Page 28: Install The Xchangenow Library

    NEO 4000 Install The XchangeNOW LIbrary 12) Install the XchangeNOW® library into the rack. NOTE: To avoid damage to the bearing housing and slide members, insure that the bearing housing is slide all the way forward. A bearing detente lock holds the housing in place when it is slide all the way forward, see Figure 40.

  • Page 29: Figure - 42, V.i.a. Card Replacement Neo 4000

    PCI slots next to the library controller card.see Figure NOTE: Overland Storage recommends that this part be installed by an Overland Storage authorized service provider. Improper installation may result in damage to this part or the library which will void the current warranty.

  • Page 30: Figure - 44, Tape Drive Replacement Neo 4000

    NEO 4000 Neo-9141b Figure 44. Tape Drive Replacement NEO 4000 19) Attach all of the SCSI or fibre channel connections previously removed. prior turning on the unit 20) Apply power to the library, see Figure a. Connect each supplied power cord 1 to each power supply receptacle. b.
  • Page 31 Overland Storage, see Figure NOTE: IT is important that the elevator assembly bay cover is installed to the faulty library upon return shipment to Overland Storage. Damage to the library chassis can occur if the cover is not in place.

This manual is also suitable for:

Neo series 4000

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