Overland Storage NEO 200S User Manual
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Overland Storage NEO 200S User Manual

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NEO
200s/400s Library
Overland
®
Storage
User Guide
April 2012
10400367-001

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Summary of Contents for Overland Storage NEO 200S

  • Page 1 200s/400s Library Overland ® Storage User Guide April 2012 10400367-001...
  • Page 2 Overland Storage. Overland Storage provides this manual as is, without warranty of any kind, either expressed or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Overland Storage may make improvements or changes in the products or programs described in this manual at any time.
  • Page 3 NEO product documentation and additional literature are available online. Point your browser to: http://docs.overlandstorage.com/neo For additional assistance, search at http://support.overlandstorage.com. Overland Technical Support For help configuring and using your NEO 200s/400s libraries, search at: http://support.overlandstorage.com/kb You can email our technical support staff at techsupport@overlandstorage.com or get...

  • Page 4: Typographical Conventions

    Information and specifications may change without notice. Software Updates The latest release of the NEO 200s/400s firmware can be obtained from the Downloads and Resources – NEO Series page at the Overland Storage website: http://docs.overlandstorage.com/neo Follow the appropriate instructions to download the latest software file.

  • Page 5: Finding More Information

    NEO 200s/400s User Guide Finding More Information Product documentation related to NEO 200s/400s is listed below. The current versions of all these documents are always available from the Overland Storage NEO Download and Resources website (http://docs.overlandstorage.com/neo). Source Location Content Quick Start Guide...

  • Page 6: Product Recycling And Disposal

    Esta unidad debe reciclarse o desecharse de acuerdo con lo establecido en la normativa nacional o local aplicable. Overland Storage recomienda a los propietarios de equipos de tecnología de la información (TI) que reciclen responsablemente sus equipos cuando éstos ya no les sean útiles.
  • Page 7 NEO 200s/400s User Guide Appliances are labeled in accordance with European Directive 2002/96/EC concerning waste electrical and electronic equipment (WEEE). The Directive determines the framework for the return and recycling of used appliances as applicable throughout the European Union. This label is applied to various products to indicate that the product is not to be thrown away, but rather reclaimed upon end of life per this Directive.

  • Page 8: Table Of Contents

    Configuration of a Three-Partition System ....................3-3 Configuration of a Four-Partition System ..................... 3-3 Using Persistent Binding ............................3-4 Logical Unit Number (LUN) Scanning ......................... 3-4 Host Interfaces ..............................3-4 SAS Interface ..............................3-4 10400367-001 04/2012 ©2012 Overland Storage, Inc.
  • Page 9 NEO 200s/400s User Guide Fibre Channel Interface ..........................3-4 Chapter 4 – Installation & Configuration Choosing a Location ............................4-1 Installing in a Rack ..............................4-2 Register to Activate Your Warranty ......................4-2 Remove the Shipping Lock ..........................4-2 Rack Installation .............................. 4-3 Install Any Add-on Components ........................
  • Page 10 NEO 200s/400s User Guide Control Menu ..............................5-7 Configure Menu .............................. 5-8 Service Menu ..............................5-8 Web User Interface Menus ..........................5-11 Monitor Library Menu ........................... 5-11 Manage Library Menu ..........................5-16 Configure Library Menu ..........................5-17 Service Library Menu ............................ 5-26 Import and Export Media during Normal Library Operation .................
  • Page 11 NEO 200s/400s User Guide Contacting Overland Technical Support ......................7-13 Chapter 8 – Error Codes Preparing to Resolve an Error Code ........................8-1 Error Codes ................................8-2 Sub Error Codes ..............................8-6 Warning Events ..............................8-9 Chapter 9 – Service Procedures Removing Cartridges from Magazine Slots .......................

  • Page 12: Chapter 1 - Product Description

    Product Description Chapter 1 The NEO 200s and NEO 400s tape libraries provide compact, high-capacity, low-cost solutions for simple, unattended data backup. The 4U library houses up to 48 tape cartridges (or 45 and an elective 3-tape Mail Slot) in a compact 4U form factor with easy access to cartridges via four removable magazines.
  • Page 13 NEO 200s/400s User Guide Physical Library Number Item Description Power button Pressing this button powers ON the library. Pressing and holding this button for 4 seconds will power OFF the unit (soft power down). No power switch or button can be found on the back panel of the library.

  • Page 14: Rear Panel

    NEO 200s/400s User Guide Physical Library Number Item Description – The upper left button is used to scroll upward through Control Key buttons • UP (+) menu items. – The lower left button is used to scroll downward • DOWN (-) through menu items.
  • Page 15 NEO 200s/400s User Guide Physical Library Number Item Description Power connectors The libraries require a 110/220 volt AC power connection. • The 2U library has one power supply. • The 4U library has a minimum of one power supply, but has the capability of adding a redundant power supply.

  • Page 16: Bar Code Reader

    Networking This section covers the network supported features and options. Supported Internet Protocols The NEO 200s/400s supports the following Internet protocols: • IPv4 • IPv6 To learn more about IPv4, visit http://www.iana.org/. To learn more about IPv6, visit http://www.ipv6.org/.

  • Page 17: Network Time Protocol (Ntp)

    NEO 200s/400s User Guide Networking • SNMP MIBs: The library's Management Information Base (MIB) contains units of information that specifically describe an aspect of the system, such as the system name, hardware number, or communications configuration. Status and error data is also gathered by MIBs and sent to one or more IP addresses defined during the SNMP configuration operation.

  • Page 18: Ultrium Tape Drives

    • LTO 4 Half-Height: 120 MB/s Ultrium Tape Drives The NEO 200s/400s tape libraries support the Ultrium 4 and Ultrium 5 half-height tape drives. Each tape drive in the library is packaged in a container called a drive sled. The drive sled is a customer replaceable unit (CRU), and is designed for quick removal and replacement of a tape drive.

  • Page 19: Media

    Media Media The media used by NEO 200s/400s tape libraries are Ultrium Tape Cartridges that provide up to 1500 GB native capacity (up to 3000 GB with 2:1 hardware data compression) for Ultrium 5 tape drives and 800 GB native capacity (up to 1600 GB with 2:1 hardware data compression) for Ultrium 4 tape drives.

  • Page 20: Chapter 2 - User Interfaces

    Button used to navigate upward (^) through the menu items DOWN (–) Button used to navigate downward (V) through the menu items CANCEL (X) Button used to cancel a user action and return to the last menu item 10400367-001 04/2012 ©2012 Overland Storage, Inc.
  • Page 21 NEO 200s/400s User Guide Operator Control Panel Number Component Description SELECT ( ) Button used to display a submenu or to select a user action Ready/Activity Green LED lit when the unit is powered ON. The LED flashes when there is any library activity or the library is offline.

  • Page 22: Front Panel Leds

    NEO 200s/400s User Guide Operator Control Panel Library firmware will not allow a user to select an impossible request. Those situations will include, but are not limited to: • Moving a cartridge from any source to a position occupied by another cartridge •...

  • Page 23: Input Modes

    NEO 200s/400s User Guide Operator Control Panel • The Ready/Activity LED ( ) is illuminated any time the unit is powered ON and functional. The Ready/Activity LED blinks whenever there is library or drive activity. This LED will also blink when the unit is OFFLINE.

  • Page 24: Web User Interface

    Before the NEO 200s/400s can be managed over a network using the Web User Interface, you must set up the initial network configuration of the library using the Operator Control Panel.

  • Page 25: Login

    NEO 200s/400s User Guide Web User Interface Login IMPORTANT: Some options of the Web User Interface take the library OFFLINE. This inactive mode can interfere with host-based application software, causing data loss. Make sure the library is idle before attempting to perform any remote operations that will take the library OFFLINE.
  • Page 26 NEO 200s/400s User Guide Web User Interface NEO 200s NEO 400s Status icons indicate the following conditions. • The green check mark indicates that the library is fully operational and that no user intervention is required. • The yellow exclamation point indicates that user intervention is necessary, but that the library is still capable of performing operations.

  • Page 27: Web User Interface Help Pages

    NEO 200s/400s User Guide Web User Interface Web User Interface Help Pages Each screen on the Web User Interface has an associated Help page. To access a Help page, click Help in the upper right corner of the screen. A new web page will open. Using the left navigation pane, select the desired Help page.

  • Page 28: Chapter 3 - Installation Planning

    (create partitions). For the 2U library, one to two partitions are available. For the 4U library, it is possible to configure one to four partitions. Each library must contain at least one drive per partition. 10400367-001 04/2012 ©2012 Overland Storage, Inc.

  • Page 29: Configuration Of A One-Partition System

    NEO 200s/400s User Guide Library Partitioning and Element Addressing Partitioning of 2U Libraries When two half-height drives are installed in a 2U library, the library firmware supports partitioning. The first partition contains the first magazine and the first drive (called Drive 1).

  • Page 30: Configuration Of A Three-Partition System

    NEO 200s/400s User Guide Library Partitioning and Element Addressing DTE assignments: STE assignments: • Logical Library 1: Slot 1 through slot 21, 4096 (x1000) through 4116 (0x1014) • Logical Library 2: Slot 22 through slot 45, 4096 (x1000) through 4019 (0x1017) Configuration of a Three-Partition System A three-partition system must have at least three drives installed.

  • Page 31: Using Persistent Binding

    NEO 200s/400s User Guide Using Persistent Binding • Logical Library 4: Slot 34 through slot 45, 4096 (x1000) through 4107 (0x100B) Using Persistent Binding Persistent binding is an HBA function that allows a subset of discovered targets to be bound between a server and device.
  • Page 32 NEO 200s/400s User Guide Host Interfaces • LN Port: (default setting) – an automatic configuration that tries arbitrated loop first, then switched fabric • L Port – arbitrated loop • N Port – point to point protocol in a switched fabric topology Cables and Speeds Ultrium 4 and Ultrium 5 Fibre Channel tape drives use LC duplex fiber optics cables.
  • Page 33 NEO 200s/400s User Guide Host Interfaces Fibre Channel Host Environment The library is supported by a wide variety of servers (hosts), operating systems, and adapters. These attachments can change throughout the product's life cycle. To determine the latest supported attachments, visit the Overland NEO web site.

  • Page 34: Chapter 4 - Installation & Configuration

    Installation & Configuration Chapter 4 To install and configure a NEO 200s/400s library, perform the procedures in this chapter in the order they are presented. Topics in Installation & Configuration: • Choosing a Location • Installing in a Rack •...

  • Page 35: Installing In A Rack

    NEO 200s/400s User Guide Installing in a Rack Criteria Definition Relative Humidity 15 to 80% non-condensing Clearance • Back: Minimum of 15.4 cm (6 in.) • Front: Minimum of 30.8 cm (12 in.) • Sides: Minimum of 5 cm (2 in.)

  • Page 36: Rack Installation

    Rack Installation The NEO 200s/400s libraries each come with a rack shelf kit for easy installation and securing of the library into a 19-inch (EIA-310) rack. IMPORTANT: Two-post telco-style or other racks less than 29 inches in depth will NOT support this unit.
  • Page 37 NEO 200s/400s User Guide Installing in a Rack & Two EIA units (2U) Wide Gaps within needed for round the EIA unit hole and square Narrow Gaps hole rail between EIA units installation 2. Ensuring that the flange on each rail points toward each other to form a shelf, secure...

  • Page 38: Install Any Add-On Components

    The “donuts” on the side of the library should be under the side bump-out slots at the rear of the rails. 3. Secure it to the rack with the captive screws. Install Any Add-on Components The NEO 200s/400s libraries are expandable and accept add-on components to enhance performance: 10400367-001 04/2012 ©2012 Overland Storage, Inc.

  • Page 39: Cable Attachment

    NEO 200s/400s User Guide Installing in a Rack • Additional tape drives can be installed in the empty bays. On the NEO 400s, always install the drives from the bottom up. • Redundant (second) power supply is available for the NEO 400s.

  • Page 40: Power Cord Attachment

    NEO 200s/400s User Guide Installing in a Rack 3. Plug the network Ethernet (management) cable into the Ethernet port on the back panel of the library. If the Ethernet connection is directly attached to a server or laptop, a crossover Ethernet cable may be required.

  • Page 41: Configure Library Settings

    NEO 200s/400s User Guide Configure Library Settings Configure Library Settings The library can be configured using the Web User Interface and/or the Operator Control Panel. The recommended method for configuring your library is using the Web User Interface. See “Configuring Your Library – Web User Interface” on page 4-8 “Configuring Your Library –...

  • Page 42: Establishing Remote Access To Your Library

    NEO 200s/400s User Guide Configuring Your Library – Web User Interface • Configuring Date and Time Settings • Configuring Logs and Traces • Configuring Email Notifications • Configuring SMNP Settings • Restoring Factory Default Settings • Logging Out Establishing Remote Access to Your Library Static library network settings must be entered using the Operator Control Panel before the library can be accessed remotely using the Web User Interface.

  • Page 43: Logging In To The Web User Interface

    NEO 200s/400s User Guide Configuring Your Library – Web User Interface Logging in to the Web User Interface To log in to the Web User Interface: 1. On your host computer, open an Internet browser. 2. In the browser address field, enter your library's IP Address.

  • Page 44: Configuring Library Settings

    NEO 200s/400s User Guide Configuring Your Library – Web User Interface 3. Download the latest library firmware, drive firmware, and SNMP MIB (Management Information Base) file from the Overland NEO website. a. Go to http://docs.overlandstorage.com/neo. b. Compare the firmware level available on the web to those that you made note of Step •...
  • Page 45 NEO 200s/400s User Guide Configuring Your Library – Web User Interface • Active Slots – Select the number of active slots you would like to assign in your library. This item will affect the number of Res. (Reserved) Slots in your library.

  • Page 46: Drive Interface Identification And Settings

    NEO 200s/400s User Guide Configuring Your Library – Web User Interface • Logical Library 3 will contain Drive 3 and the lower right cartridge magazine. • Logical Library 4 will contain Drive 4 and the upper right cartridge magazine. NOTE: For more information about various configurations, see “Library Partitioning and Element...
  • Page 47 NEO 200s/400s User Guide Configuring Your Library – Web User Interface IMPORTANT: Do not click the Submit button until all changes have been made to the Network page. Once the Submit button has been clicked, no other changes can be made until after the library has applied the current changes.

  • Page 48: Configuring User Access

    NEO 200s/400s User Guide Configuring Your Library – Web User Interface • Network Mask – Enter the assigned IPv4 Network Mask. • Gateway address – Enter the assigned IPv4 Gateway address. This address allows access outside the local network. 4. Enter IPv6 settings (if applicable).

  • Page 49: Configuring Date And Time Settings

    NEO 200s/400s User Guide Configuring Your Library – Web User Interface NOTE: Admin can select User, Superuser, and Admin roles. Service can select User, Superuser, Admin, and Service roles. • User (if enabled) • Superuser (if enabled) • Admin • Service NOTE: Only one password can be set for each Role.

  • Page 50: Configuring Email Notifications

    NEO 200s/400s User Guide Configuring Your Library – Web User Interface 2. For Error Log Mode, select Continuous so all information for logs and traces will be captured. 3. Trace Level and Trace Filter options can be changed by Service personnel only.

  • Page 51: Configuring Smnp Settings

    NEO 200s/400s User Guide Configuring Your Library – Web User Interface Configuring SMNP Settings This page shows the current SNMP configuration of the library and allows modification to the configuration. When a change is requested, a pop-up box checks to confirm the changes.

  • Page 52: Configuring Your Library - Operator Control Panel

    NEO 200s/400s User Guide Configuring Your Library – Operator Control Panel NOTE: If you click the X in the upper right corner of your internet browser window, you will not log out of the Web User Interface. Configuring Your Library – Operator Control Panel To configure your library using the Operator Panel, complete these procedures.

  • Page 53: Configuring Library Settings

    NEO 200s/400s User Guide Configuring Your Library – Operator Control Panel NOTE: The maximum number of Logical Libraries in a 2U is two. This menu is only available on libraries with two or more drives. Configuring Library Settings The following library configuration items are in this menu: •...
  • Page 54 NEO 200s/400s User Guide Configuring Your Library – Operator Control Panel • Starting Sequential Mode – If the Autoload option is set to ON (Configure > Library Settings > Autoload), the accessor will load the first cartridge (cartridge located in the slot with the lowest numeric value) found in the storage inventory area into the drive upon power ON of the library.

  • Page 55: Configuring Drives

    NEO 200s/400s User Guide Configuring Your Library – Operator Control Panel • I/O Stations enabled – The Mail Slots can be enabled (the default), or disabled so the stations can be utilized as storage slots. • Host Label Length – The Host Label Length is related to the Bar Code Labels appearing on the media being used.

  • Page 56: Configuring Network Settings

    NEO 200s/400s User Guide Configuring Your Library – Operator Control Panel Configuring Network Settings Use these menu items to change the current network settings which allow you to access the library remotely via a web browser. • IP Stack – Choose IPv4 only, IPv6 only, or IPv4 & IPv6.

  • Page 57: Configuring The Access Pin

    NEO 200s/400s User Guide Configuring Your Library – Operator Control Panel • Static IPv6 address – a static IPv6 address that has been assigned to the library • Link Local IPv6 address – an IPv6 address having link-only scope that can be used to reach neighboring nodes attached to the same link •...

  • Page 58: Configuring Save/Restore Settings

    NEO 200s/400s User Guide Configuring Your Library – Operator Control Panel In the following figure, menus with the pound sign (#) are the only menus accessible when the Access PIN is enabled, but entered incorrectly or before it is entered. To gain access to all menus, disable the Access PIN or enter the correct PIN number when requested.
  • Page 59 NEO 200s/400s User Guide Configuring Your Library – Operator Control Panel Configuration files saved with one version of library firmware may not be compatible with other versions of firmware. It is recommended to save a configuration file each time the library firmware is upgraded.

  • Page 60: Configuring Date And Time

    NEO 200s/400s User Guide Preparing the Host In some cases, (such as Library Mode), the entry of one option precludes any other options from being selected. In such cases, the details of the non-applicable options are not shown. Configuring Date and Time Use this menu item to set the current date and time in your library.

  • Page 61: 2U Library Cartridge Magazines

    NEO 200s/400s User Guide Cartridge Magazines 2U Library Cartridge Magazines The 2U library has two cartridge magazines. The left cartridge magazine has eleven storage slots and houses the elective one-slot Mail Slot. The right magazine has twelve storage slots. For information about element addressing and slot numbering, see Appendix B, “Physical Configurations.”...

  • Page 62: 4U Library Cartridge Magazines

    NEO 200s/400s User Guide Cartridge Magazines 4U Library Cartridge Magazines The 4U library has four cartridge magazines, two on each side. The upper-left magazine has twelve storage slots. The lower-left magazine has nine storage slots and houses the elective 3-cartridge Mail Slot. The upper-right and lower-right magazines each have twelve storage slots.

  • Page 63: Populating The Library With Data Cartridges

    NEO 200s/400s User Guide Populating the Library with Data Cartridges Populating the Library with Data Cartridges NOTE: Cartridges placed in the library must be labeled with the correct bar code labels. For additional information, see Chapter 6, “Media.” For information on working with the cartridge magazines, see “Cartridge Magazines”...

  • Page 64: Registering For Support Notification

    Support website. Mixing different levels of library and tape drive firmware is not supported and may cause unpredictable results. Overland Storage recommends that you update library and drive firmware when new levels become available. For instructions on updating library and drive firmware, see the Technical Bulletin available with the firmware on the Support website.

  • Page 65: Chapter 5 - Operations

    Operations Chapter 5 To install and configure a NEO 200s/400s library, perform the procedures in this chapter in the order they are presented. Topics in Operations: • Operator Control Panel Navigation • Operator Control Panel Menus • Web User Interface Menus •...

  • Page 66: Operator Control Panel Menus

    NEO 200s/400s User Guide Operator Control Panel Menus Use the UP ( ) or DOWN ( ) and SELECT ( ) buttons to scroll until you get to the area/screen to be configured. Use the CANCEL ( ) button to move back up through the menu selections.
  • Page 67 NEO 200s/400s User Guide Operator Control Panel Menus Monitor: Library This menu item displays current library information and settings. Under Monitor > Library are the following items: • Status • Identity • Error Log • Network Under Monitor > Library > Status are the following items: •...
  • Page 68 NEO 200s/400s User Guide Operator Control Panel Menus • Product ID – library inquiry string • Active Slots – number of active slots in each logical library • WWNN – World Wide Node Name of the library • Library Mode – current library mode (Random or Sequential) Under Monitor >...
  • Page 69 NEO 200s/400s User Guide Operator Control Panel Menus Monitor: Drive This menu item displays drive information and settings. Under Status > Drive (n) are the following items: • Status – the current status of the drive • Activity – the current action being performed by the drive •...
  • Page 70 NEO 200s/400s User Guide Operator Control Panel Menus • PID – port identification (SAS only) Monitor: Inventory This menu item displays the current library inventory options. These are the options of a 4U library: NOTE: 2U library has a single magazine on the left and right sides.

  • Page 71: Control Menu

    NEO 200s/400s User Guide Operator Control Panel Menus Control Menu The Control Menu contains the following items: • Open I/O Station (Mail Slot) • Move Cartridges • Magazine • Re-Inventory Control: Open I/O Station (Mail Slot) Use this menu item to open the Mail Slot.

  • Page 72: Configure Menu

    NEO 200s/400s User Guide Operator Control Panel Menus Choose Left or Right to unlock the corresponding cartridge magazines. The magazines can now be removed from the library by gently pulling each magazine out of the library. To replace a magazine, insert the back of the magazine into the front of the library and gently push the magazine into the library.
  • Page 73 NEO 200s/400s User Guide Operator Control Panel Menus taken offline by phoning the host operator or other means of communication. Before performing any service functions, ensure the host is not performing any data writing or retrieval. The Service Menu contains the following items: •...
  • Page 74 NEO 200s/400s User Guide Operator Control Panel Menus • System Test – this test exercises library components by moving customer data cartridges from slots to drives and back to slots. No data is written or read from the customer tapes. To run this test successfully, the library must contain at least one data cartridge for every drive present in the library.

  • Page 75: Web User Interface Menus

    NEO 200s/400s User Guide Web User Interface Menus Service: Display Contrast The display contrast settings (1 through 10 with 1 being the brightest) are available in this menu. Use the UP and DOWN buttons to select a new setting. Service: Telnet Service Port The Telnet Service Port menu item is to be used under the direction of the Overland Storage Support Center.
  • Page 76 NEO 200s/400s User Guide Web User Interface Menus • Monitor Library: Inventory Monitor Library: Library Identity This page provides access to the static information about the library. No changes can be made from this page. NOTE: This view is correct for a library with multiple logical partitions. The Library Identify screen will be different for a library with a single logical partition.
  • Page 77 NEO 200s/400s User Guide Web User Interface Menus Monitor Library: Drive Identity This page provides the following detailed information about the drive. No changes can be made from this page. The displayed information will vary depending on the library model and drive type (SAS or Fibre Channel).
  • Page 78 NEO 200s/400s User Guide Web User Interface Menus Menu Item Description Fibre SAS Speed This is the current speed setting of the drive. Choices are Auto (where the drive will automatically negotiate the speed of the drive to match that of the server), 1Gb/s, 2Gb/s or 4 Gb/s.
  • Page 79 NEO 200s/400s User Guide Web User Interface Menus Menu Item Description 2U 4U Present or Not Present . Left Magazine This displays whether the left magazine is Right Magazine This displays whether the right magazine is Present or Not Present .

  • Page 80: Manage Library Menu

    NEO 200s/400s User Guide Web User Interface Menus Menu Item Description Fibre SAS Port B Status This indicates whether Port B is logged on or out. Port Name This is the name assigned to the Port on the drive. Speed This is the current speed setting of the drive.

  • Page 81: Configure Library Menu

    NEO 200s/400s User Guide Web User Interface Menus Manage Library: Move Media This page allows the user to move cartridges within the library. The source and destination are selected and then the MOVE button in the center of the screen is clicked to activate the move.
  • Page 82 NEO 200s/400s User Guide Web User Interface Menus • Configure Library: Logs & Traces • Configure Library: Email Notification • Configure Library: SNMP • Configure Library: Save/Restore Configure Library: General This page allows you to make changes to general library configuration elements. As changes are made, they will only be applied after the Apply Selections or the Submit button is selected.
  • Page 83 NEO 200s/400s User Guide Web User Interface Menus This table covers the specific page elements: Menu Item Description Library Mode Choices are Random and Sequential. If you choose Sequential, you may also activate Autoload and/or Loop. If there is more than one logical library, there is a Library Mode entry for each logical library.
  • Page 84 NEO 200s/400s User Guide Web User Interface Menus Configure Library: Drives This page allows you to modify the current ID assigned to a Fibre Channel drive. NEO 200s NEO 400s This page allows any drive in the library to be powered off by de-selecting the check mark in the Power On box.
  • Page 85 NEO 200s/400s User Guide Web User Interface Menus 1. Click Network in the left navigation pane to display the Network page. IMPORTANT: Do not click the Submit button until all changes have been made to the Network page. Once the Submit button has been clicked, no other changes can be made until after the library has applied the current changes.
  • Page 86 NEO 200s/400s User Guide Web User Interface Menus • Network Mask – Enter the assigned IPv4 Network Mask. • Gateway Address – Enter the assigned IPv4 Gateway address. This address allows access outside the local network. 4. Enter IPv6 settings (if applicable).
  • Page 87 NEO 200s/400s User Guide Web User Interface Menus • Role – The name associated with the chosen Access Level. Admin can select User, Superuser, and Admin roles. Service can select User, Superuser, Admin, and Service roles. Check the Disable Superuser checkbox if you do not want Superuser to be listed on the Role drop-down list (prohibits Superuser login).
  • Page 88 NEO 200s/400s User Guide Web User Interface Menus It is recommended that you select Continuous for the Error Log Mode so that all information for logs and traces will be captured. Click one of the following: • Refresh – to cancel the changes made to the screen.
  • Page 89 NEO 200s/400s User Guide Web User Interface Menus • Refresh – to cancel the changes made to the screen. • Submit – to apply the changes made to the screen. Configure Library: SNMP This page shows the current SNMP configuration of the library and allows modification to the configuration.

  • Page 90: Service Library Menu

    NEO 200s/400s User Guide Web User Interface Menus For information on factory default settings, see “Configure Library: Save/Restore” on page 5-25. CAUTION: Be aware that when you restore your library to factory defaults, all configuration data in the library will be lost and will need to be reestablished. Feature Activation Keys will be retained.
  • Page 91 Web User Interface Status screen will show Chk Media/Rsvd Slot. Service Library: Advanced Diagnostics (for Service Personnel Only) This menu is for use by Overland Storage Authorized Service Personnel only. Service Library: View Logs This page allows the library logs to be viewed after entering the following: •...
  • Page 92 NEO 200s/400s User Guide Web User Interface Menus NOTE: Ensure that all the pop-up facilities on the web browser are set to enable pop-up boxes to appear. For example, on Microsoft Internet Explorer, under Tools, ensure that the Pop-up Blocker is turned OFF and Internet Options > Security > Custom Level >...
  • Page 93 NEO 200s/400s User Guide Web User Interface Menus NOTE: Ensure that all the pop-up facilities on the web browser are set to enable pop-up boxes to appear. For example on the Microsoft Internet Explorer, under Tools, ensure that the Pop- up Blocker is turned OFF and Internet Options >...
  • Page 94 NEO 200s/400s User Guide Web User Interface Menus This page displays the current library and drive firmware versions. Firmware can be downloaded to the host then uploaded to the drive or library by using this page. Click Browse to choose the firmware file you have downloaded from the Overland NEO web site (the web site is http://docs.overlandstorage.com/neo) for the library or drive you...

  • Page 95: Import And Export Media During Normal Library Operation

    NEO 200s/400s User Guide Import and Export Media during Normal Library Operation • ULT3580-HH5 drives • The latest firmware for the LTO5 HH drive is compatible with all LTO5 HH drives. Upgrade the drive with the latest firmware if the drive Update function terminates with a message indicating incompatible firmware.

  • Page 96: Export Media

    Configuring Mail Slots and Reserving Slots Mail Slot Configuration NEO 200s libraries have one slot for an Mail Slot, while NEO 400s libraries have three slots assigned as an Mail Slot. These slots can be configured as storage if needed.

  • Page 97: Reserving Slots

    NEO 200s/400s User Guide Configuring Mail Slots and Reserving Slots 2. To enable the Mail Slot, place a check mark in the I/O Station Enabled box. If it is checked as enabled, the first three physical slots in the lower left magazine in a 4U library are configured as Mail Slots.

  • Page 98: Chapter 6 - Media

    The insertion guide ( ) is a large, notched area that prevents the cartridge from being inserted incorrectly. Topics in Media: • Data Cartridges • Write Once, Read Many (WORM) • Cleaning Cartridge • Cartridge Memory Chip (LTO-CM) 10400367-001 04/2012 ©2012 Overland Storage, Inc.

  • Page 99: Data Cartridges

    NEO 200s/400s User Guide Data Cartridges • Bar Code Labels • Write-Protect Switch • Cartridge Care and Handling • Environmental and Shipping Specifications for Tape Cartridges • Disposing of Tape Cartridges • Ordering Media Supplies Data Cartridges When processing tape in the cartridges, Ultrium Tape Drives use a linear, serpentine recording format.

  • Page 100: Cartridge Compatibility

    – – Read/Write NOTE: The NEO 200s/400s tape libraries support only the Ultrium 4 and Ultrium 5 tape drives. Capacity Scaling To control the capacity of the cartridge (for example, to obtain a faster seek time) issue the SCSI command SET CAPACITY.

  • Page 101: Worm Media Errors

    NEO 200s/400s User Guide Cleaning Cartridge WORM Media Errors The following conditions cause WORM media errors to occur: • Information in the servo manufacturer's word (SMW) on the tape must match information from the cartridge memory (CM) module in the cartridge. If it does not match, a media Error Code 7 will post on the drive's single-character display (SCD).

  • Page 102: Bar Code Labels

    NEO 200s/400s User Guide Bar Code Labels Bar Code Labels A bar code label contains: • A volume serial number (VOLSER) that is human-readable • A bar code that the library can read NOTE: The tape drive does not require bar code labels, but you should use labels for tape cartridge identification purposes.

  • Page 103: Guidelines For Using Bar Code Labels

    NEO 200s/400s User Guide Bar Code Labels The volume serial number (LTO123), cartridge type (L5), and bar code are printed on the label. Guidelines for Using Bar Code Labels Apply the following guidelines whenever using bar code labels: • Use only Overland-approved bar code labels on cartridges to be used in a NEO tape library.

  • Page 104: Write-Protect Switch

    NEO 200s/400s User Guide Write-Protect Switch Write-Protect Switch The position of the write-protect switch on the tape cartridge ( ) determines whether you can write to the tape. If the switch is set to: • The locked position (solid red), data cannot be written to the tape.

  • Page 105: Ensure Proper Packaging

    NEO 200s/400s User Guide Cartridge Care and Handling Ensure Proper Packaging • When shipping a cartridge, use the original or better packaging. • Always ship or store a cartridge in a jewel case. • Use only a recommended shipping container that securely holds the cartridge in its jewel case during transportation.

  • Page 106: Perform A Thorough Inspection

    NEO 200s/400s User Guide Cartridge Care and Handling • Do not expose the cartridge to moisture or direct sunlight. • Do not expose recorded or blank cartridges to stray magnetic fields of greater than 100 oersteds (for example, terminals, motors, video equipment, X-ray equipment, or fields that exist near high-current cables or power supplies).

  • Page 107: Handle The Cartridge Carefully

    NEO 200s/400s User Guide Environmental and Shipping Specifications for Tape Cartridges Handle the Cartridge Carefully • Do not drop the cartridge. If the cartridge drops, slide the cartridge door back and ensure that the leader pin is properly seated in the pin-retaining spring clips.

  • Page 108: Ordering Media Supplies

    If you burn the cartridge and tape, ensure that the incineration complies with all applicable regulations. Ordering Media Supplies Extra tape cartridges and bar code labels can be obtained from Overland Storage. 10400367-001 04/2012 6-11 ©2012 Overland Storage, Inc.

  • Page 109: Chapter 7 - Troubleshooting

    “Contacting Overland Technical Support” on page 7-13. After correcting the problem, run Library Verify (Operator Control Panel: Service > Library Verify) to ensure that all library components are functioning properly before resuming normal library operations. 10400367-001 04/2012 ©2012 Overland Storage, Inc.
  • Page 110 NEO 200s/400s User Guide Troubleshooting Table Problem Solution INSTALLATION/CONFIGURATION Installation and Configuration Refer to “Installation Problems” on page 7-6. POWER Library does not power ON Perform “Isolating a Power Supply Problem” on page 7-7. The Operator Control Panel is blank or frozen 1.
  • Page 111 NEO 200s/400s User Guide Troubleshooting Table Problem Solution Clean Drive LED • Ensure that you are using an Ultrium universal cleaning cartridge (see “Cleaning Cartridge” on page 6-4). • Ensure that the cleaning cartridge has not expired. A drive will automatically eject an expired cleaning cartridge.
  • Page 112 NEO 200s/400s User Guide Troubleshooting Table Problem Solution Cartridge will not eject from drive 1. Power cycle the library, allow it to complete initialization, which can take up to 1 hour depending on the type of cartridge (LTO 4, LTO 5, etc.) and how much of the tape has been spooled out of the cartridge.
  • Page 113 NEO 200s/400s User Guide Troubleshooting Table Problem Solution Cannot write to or read from tape. 1. Ensure that the cartridge write-protect switch is in the write enabled position (see “Write-Protect Switch” on page 6-7). 2. Ensure that you have the appropriate data cartridge for your library model (see “Cartridge Compatibility”...

  • Page 114: Installation Problems

    NEO 200s/400s User Guide Installation Problems Problem Solution Library Enclosure “Isolating a Library Controller Card vs. Accessor Enclosure Problem” on page 7-10. ITDT Performance Test duration varies Items affecting the duration of the test are: • The level of adapter device driver •...

  • Page 115: Backup Application Installation

    NEO 200s/400s User Guide Library Recovery Problem Determination • Fibre Channel Tape Support: Make sure that Fibre Channel Tape Support is enabled on the HBA if you are installing a library with a Fibre Channel drive. • Backup Application Installation: Refer to the documentation included with your backup application software instructions on how to verify proper installation.
  • Page 116 NEO 200s/400s User Guide Procedures for Isolating CRU Problems A 80w power supply without LEDs: Power supply LED definitions: If the blue LED is lit, AC voltage is available. Cooling Fan Grill If the amber LED is lit, there is a possible fan Thumbscrews problem or other power supply issue.

  • Page 117: Isolating Drive Sled Problems

    NEO 200s/400s User Guide Procedures for Isolating CRU Problems 6. If the power supply seems to be delivering power to the library (Operator Control Panel and front panel LED's may be functioning); however, air does not flow from the power supply cooling fan grill on the rear of the library, replace the power supply.

  • Page 118: Isolating A Library Controller Card Vs. Accessor Enclosure Problem

    NEO 200s/400s User Guide Procedures for Isolating CRU Problems 6. Run the Library Verify Diagnostic which includes a drive performance Read/Write test. Be sure to use a known good scratch or blank data cartridge. If the drive test fails, replace the drive sled.

  • Page 119: Isolating Web User Interface Problems

    NEO 200s/400s User Guide Procedures for Isolating CRU Problems 5. If a control card error code has been obtained and reseating, power cycling, and updating the library firmware did not fix the problem, the library controller card is most likely failing and should be replaced.

  • Page 120: Isolating Bar Code Scanner Problems

    NEO 200s/400s User Guide Identifying a Suspect Cartridge Isolating Bar Code Scanner Problems If the server has reported inventory problems relating to inability to read bar code labels, or, if some or all of the cartridge labels are not being displayed on the Web User Interface, use the following procedure to determine if the bar code scanner needs to be replaced (by replacing the library chassis CRU).

  • Page 121: Contacting Overland Technical Support

    NOTE: If the amber LED is still on, check the power supply or the power supply fans. See “Isolating a Power Supply Problem” on page 7-7. Contacting Overland Technical Support For help with your NEO 200s/400s library, search at: http://support.overlandstorage.com/kb You can email our technical support staff at techsupport@overlandstorage.com...

  • Page 122: Chapter 8 - Error Codes

    Error Codes • Sub Error Codes • Warning Events Preparing to Resolve an Error Code 1. Record the error information that is displayed on the Operator Control Panel display or Web User Interface screen. 10400367-001 04/2012 ©2012 Overland Storage, Inc.

  • Page 123: Error Codes

    NEO 200s/400s User Guide Error Codes 2. If possible, cycle library power and retry operation. • If the error reoccurs, refer to Error Codes for information on resolving the error. • If the error does not reoccur, run Library Verify before continuing with normal library operation.
  • Page 124 NEO 200s/400s User Guide Error Codes Error Code Description User Action Cannot find gripper block within the expected range Cannot find slider block within the expected range Cannot find elevator block within the expected range Cannot find rotation block within the...
  • Page 125 NEO 200s/400s User Guide Error Codes Error Code Description User Action Accessor controller urgent stop due to 1. Verify that the left and right magazines are completely a released magazine inserted, then retry operation. 2. Refer to“Isolating a Library Controller Card vs. Accessor Cartridge did not transport completely Enclosure Problem”...
  • Page 126 NEO 200s/400s User Guide Error Codes Error Code Description User Action Incompatible magazine detected 1. Remove magazine from library. 2. Reinsert the magazine in the library. 3. If error recurs, contact Overland Technical Support. New hardware found. Library firmware Upgrade library firmware to the latest version.

  • Page 127: Sub Error Codes

    NEO 200s/400s User Guide Sub Error Codes Error Code Description User Action No drive installed. A drive has never been installed. Support ticket download from drive not possible. Invalid drive command Invalid drive parameter Refer to “Isolating Drive Sled Problems” on page 7-9.
  • Page 128 NEO 200s/400s User Guide Sub Error Codes Error Code Description Error during gripper close Error slider home movement Error during move gripper to scan position Error reading bar code label Error during move sled to scan position Error during move elevator to scan position...
  • Page 129 NEO 200s/400s User Guide Sub Error Codes Error Code Description Unexpected tape on elevator, possible inventory lost Preposition to drive failed Elevator movement to home sensor failed. Sled movement to home sensor failed. Error during sled movement to drive position.

  • Page 130: Warning Events

    NEO 200s/400s User Guide Warning Events Error Code Description Save/restore configuration settings: restore buffer corrupted, checksum calculation failed Save/restore configuration settings: data base field corrupted Save/restore configuration settings: invalid personality Save/restore configuration settings: invalid file LIBRARY Drive wake up failed...
  • Page 131 NEO 200s/400s User Guide Warning Events Error Code Description User Action SCSI: parameter list error: invalid field SCSI: parameter list error: parameter not supported SCSI: parameter value invalid SCSI: saving parameters not supported Refer to your host application documentation for problem SCSI: invalid ID message determination information.
  • Page 132 NEO 200s/400s User Guide Warning Events Error Code Description User Action Cleaning cartridge installed Complete the cleaning process and retry the operation. Cleaning failure. Cleaning process 1. Verify that auto clean is enabled. could not be performed 2. Check for an expired cleaning cartridge and replace if necessary.
  • Page 133 NEO 200s/400s User Guide Warning Events Error Code Description User Action VPD data have been restored from This is normal when the VPD has been restored EEPROM. EEPROM. External cooling fan error (fan motion Refer to “Isolating Drive Sled Problems” on page 7-9.

  • Page 134: Chapter 9 - Service Procedures

    “Releasing the Magazines Manually.” Releasing the Magazines Manually If the directions in “Removing Cartridges from Magazine Slots” do not allow you to remove the tapes, do the following: 1. Unplug the power cord from the library. 10400367-001 04/2012 ©2012 Overland Storage, Inc.

  • Page 135: Totalstorage Tape Diagnostic Tool (Itdt)

    NEO 200s/400s User Guide TotalStorage Tape Diagnostic Tool (ITDT) 2. At the rear, locate the access holes for the right and left magazines. Right Magazine Release Left Magazine Release (next to Power Supply) (next to Port Panel) 3. To manually release the magazines, push the end of a straightened paper clip into the access hole for each magazine at the back of the library.

  • Page 136: Contacting Overland Technical Support

    Contacting Overland Technical Support IMPORTANT: The NEO 200s and 400s tape libraries are customer-installed units. The customer is responsible for the setup and maintenance of the tape library. The customer will be charged for service if a service contract is not in place.

  • Page 137: Appendix A - Specifications

    Dust concentration less than 200 microgram/cubic meter Altitude (operating) 2500 meters (8200 ft.) at 25°C ambient Acoustical noise sound power levels LwAd Idling = 6.6/Maximum = 6.8 in bels (1 bel = 10 dB) 10400367-001 04/2012 ©2012 Overland Storage, Inc.

  • Page 138: Operational Specifications

    NEO 200s/400s User Guide Operational Specifications Humidity Operating 15% to 80% RH non-condensing Storage, without cartridges 10% to 90% RH non-condensing Operational Specifications Library with Ultrium 5 drives 2U Library 4U Library Maximum storage Maximum number of data Maximum number of data...

  • Page 139: Product Environment

    NEO 200s/400s User Guide Product Environment Product Environment The NEO 200s/400s tape libraries are designed to operate in a general business environment. The library meets the acoustical requirements for general business area category 2D. Category 2D states that the library should be installed a minimum of 4 m (13 ft.) from a permanent work station.

  • Page 140: Appendix B - Physical Configurations

    Physical Configurations Appendix B This section addresses SCSI element types, SCSI addresses, and physical configurations of the NEO 200s/400s libraries. For an overview of library partitioning and element addressing, see “Library Partitioning and Element Addressing” on page B-3. The following tables contain element addresses for the 2U library and the 4U library.
  • Page 141 NEO 200s/400s User Guide 4U Library Physical Configuration The table below contains the physical location and SCSI element address (decimal and hexadecimal) of the Mail Slot, storage slots, and drive slot in the 2U library configured with one drive and one logical partition. If a second drive were installed, it would be located at address 257 (0x101).

  • Page 142: Partitioning Of 2U Libraries

    NEO 200s/400s User Guide Library Partitioning and Element Addressing Upper Left Magazine (Rear of 4U Upper Right Magazine (Front of 4U Library) Library) (Front of 4U Library) Slot 18 Slot 19 Slot 20 Slot 21 Slot 45 Slot 44 Slot 43...
  • Page 143 NEO 200s/400s User Guide Library Partitioning and Element Addressing • STE assignments: • Logical Library 1 – Slot1 through 23 4096 (0x1000) through 4118 (0x1016) Configuration of a Two-Partition System A two-partition system must have a minimum of two drives, but may have three or four drives.

  • Page 144: Scsi Element Addressing

    NEO 200s/400s User Guide Library Partitioning and Element Addressing 3 Drives 4 Drives Partition 1 Partition 2 Partition 3 Configuration of a Four-Partition System A four-partition system must have four drives. Each partition will contain one drive and one magazine. When configured with four logical partitions, the Element Address assignments will be as follows: •...

  • Page 145: Appendix C - Tapealert Flags

    2. If the problem persists, contact Overland Technical Support. 10400367-001 04/2012 ©2012 Overland Storage, Inc.
  • Page 146 NEO 200s/400s User Guide Library Supported TapeAlert Flags Flag Number Flag Name Type Description Action Required Library Hardware D The library mechanism has 1. Cycle the power supply and try again. a hardware fault that is not 2. If the problem persists, contact Overland mechanism related, or Technical Support.

  • Page 147: Tape Drive Supported Tapealert Flags

    NEO 200s/400s User Guide Tape Drive Supported TapeAlert Flags Flag Number Flag Name Type Description Action Required Library Offline Library manually turned The library has been manually turned offline offline. and is unavailable for use. Library Drive Offline Library turned internal drive The drive inside the library has been taken offline.
  • Page 148 NEO 200s/400s User Guide Tape Drive Supported TapeAlert Flags Flag Number Flag Name Description Action Required Write protect Set when the tape drive detects that Ensure that the cartridge's write-protect the tape cartridge is write-protected. switch is set so that data can be written to the tape.
  • Page 149 NEO 200s/400s User Guide Tape Drive Supported TapeAlert Flags Flag Number Flag Name Description Action Required Hardware B Set when the tape drive fails its Note the error code on the single-character internal Power-On Self-Tests (POSTs). display and contact Overland Technical Support.
  • Page 150 NEO 200s/400s User Guide Tape Drive Supported TapeAlert Flags Flag Number Flag Name Description Action Required Unload failure Set when a drive hardware error 1. Unload the cartridge from the drive prevents the tape cartridge from using the Operator Panel or the Web being unloaded from the tape drive, User Interface.

  • Page 151: Master Glossary & Acronym List

    Master Glossary & Acronym List NOTE: This is a general Overland Storage glossary and acronym list. Not all items may be found in this document or be used by this product. 1000BASE-T 1000BASE-T (also known as IEEE 802.3ab) is a standard for gigabit Ethernet over copper wiring.
  • Page 152 NEO 200s/400s User Guide Autosensing An Ethernet feature that automatically senses the current Ethernet speed setting. Back-end Front-end and back-end are terms used to characterize program interfaces and services relative to the initial user, human or program, of these interfaces and services. A “front-end”...
  • Page 153 NEO 200s/400s User Guide It is designed for Gigabit Ethernet that is backward compatible with the Category 5/5e and Category 3 cable standards. Cat 6 features more stringent specifications for crosstalk and system noise. The cable standard provides performance of up to 250 MHz and is suitable for 10BASE-T / 100BASE-TX and 1000BASE-T (Gigabit Ethernet).
  • Page 154 NEO 200s/400s User Guide Domain A set of network resources in Windows 2000/2003/2008, such as users and groups of users. A domain may also include multiple servers on the network. To gain access to these network resources, the user logs into the domain.
  • Page 155 NEO 200s/400s User Guide FC-AL Short for Fibre Channel Arbitrated Loop. An FC-AL is a Fibre Channel network in which up to 126 systems and devices are connected in a loop topology, with each transmitter connecting to the receiver of the device on its logical right. The Fibre Channel Arbitrated Loop protocol used for transmission is different from Fibre Channel switched and point-to- point protocols.
  • Page 156 NEO 200s/400s User Guide Half-duplex A type of transmission that transfers data in one way at a time. Hidden Share A share that restricts the display of the share via the Windows (SMB), Web View (HTTP/HTTPS), FTP, and AFP protocols. See also SMB.
  • Page 157 NEO 200s/400s User Guide Software initiators are readily available for most host operating systems. Hardware initiators are not widely used, although they may be useful in very high performance applications or if 10 Gigabit Ethernet support is required. Internet A global network of networks used to exchange information using the TCP/IP protocol. It allows for electronic mail and the accessing ad retrieval of information from remote sources.
  • Page 158 NEO 200s/400s User Guide Short for Liquid Crystal Display. An electronic device that uses liquid crystal to display messages. Short for Light-Emitting Diode. An LED is a type of diode that emits light when current passes through it. Visible LEDs are used as indicator lights on electronic devices.
  • Page 159 NEO 200s/400s User Guide Mail Slot A configurable import/export slot or magazine to provide a means of exchanging tape media while the unit is still operating. Mapping table A table indexed by sequential LUN values, indicating the selected BUS:TARGET:LUN devices. Mapping tables are used by routers and bridges like the GEOi to perform Ethernet- to-SCSI pathing.
  • Page 160 NEO 200s/400s User Guide Short for Network Interface Card. A board that provides network communication capabilities to and from a computer. Short for Network Information Service. A network naming and administration system for smaller networks that was developed by Sun Microsystems. NIS+ is a later version that provides additional security and other facilities.
  • Page 161 NEO 200s/400s User Guide Short for Proof of Purchase. The number used to obtain a license key for an upgrade to third-party applications. Port Name This is an eight-byte hexadecimal number, uniquely identifying a single host port. It incorporates the World Wide Name and two additional bytes that are used to specify the format and indicate the port number.
  • Page 162 NEO 200s/400s User Guide RETMA Short for Radio-Electronics-Television Manufacturers' Association. It is the common name given for a 19-inch distribution frame rack for mounting components. Short for Remote Management Utility. It is an interface built into the unit that provides remote access to and configuration of the library through an Ethernet port.
  • Page 163 NEO 200s/400s User Guide SCSI device A SCSI device is a single unit on a SCSI bus that originates or services SCSI commands. A SCSI device is identified by a unique SCSI address. SCSI devices can act as initiators or targets.
  • Page 164 NEO 200s/400s User Guide Standalone A network bonding mode which treats each port as a separate interface. This configuration should be used only in multihomed environments in which network storage resources must reside on two separate subnets. Static IP Address An IP address defined by the system administrator rather than by an automated system, such as DHCP.
  • Page 165 NEO 200s/400s User Guide Terminator A terminator refers to the electrical connection at each end of a SCSI bus. The terminator is composed of a set of resisters, or possibly other components. The function of a terminator is to provide a pull-up for open collector drivers on the bus, and also impedance matching to prevent signal reflections at the ends of the cable.
  • Page 166 NEO 200s/400s User Guide USB Port USB is short for Universal Serial Bus. A USB port is a hardware interface for low-speed peripherals such as the keyboard, mouse, joystick, scanner, printer, and telephony devices. VLAN Short for Virtual LAN. It consists of a network of computers that behave as if they are connected to the same wire –...
  • Page 167 4-25 cartridge DHCP 4-14 adding 5-31 diagnostics 5-29 care and handling display contrast 5-11 cleaning 4-30 disposal PR-vi compatibility DNS server 5-21 components documentation PR-v data documents, related to SnapServers PR-v import/export 5-31 10400367-001 04/2012 IX-i ©2012 Overland Storage, Inc.
  • Page 168 NEO 200s/400s User Guide drive host interface cable cleaning 5-26 configuration 5-20 firmware 5-30 import media 5-31 information 5-13 interfaces supported logs 5-28 Internet protocols power management inventory serial number 5-13 Operator Control Panel status 5-15 Web User Interface 5-16...
  • Page 169 NEO 200s/400s User Guide 4U library 4-29 product documentation PR-iii locations product registration overview 4-27 protocol stack 5-21 Mail Slot 2U library 4-28 4U library 4-29 Quiesce GL-xi configuration 5-32 Management Information Base (MIB) 4-10 media (tape cartridge) menu flow indicator...
  • Page 170 NEO 200s/400s User Guide System Driven mode tape media TapeAlert drive flags library flags overview tapes technical support PR-iii 7-13 TotalStorage Tape Diagnostic Tool troubleshooting typographical conventions PR-iv upgrade firmware download site procedure 5-30 upgrade Java User Interaction mode user interfaces...

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